LG LW342 series Owner'S Manual Download Page 1

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OWNER'S MANUAL

High Definition Network Camera

Please read this manual carefully before operating

your set and retain it for future reference.

MODEL

LW342 series
LW345 series

P/NO : MFL62591948

1010 (V1.0)

Summary of Contents for LW342 series

Page 1: ...OWNER S MANUAL High Definition Network Camera Please read this manual carefully before operating your set and retain it for future reference MODEL LW342 series LW345 series P NO MFL62591948 1010 V1 0 ...

Page 2: ...interference unless the modifica tions are expressly approved in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification is made REGULATORY INFORMATION FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provi...

Page 3: ...ordance with the National Electric Code ANSI NFPA 70 Warning This is a class A product In a domestic environ ment this product may cause radio interference in which case the user may be required to take adequate measures Warning To reduce a risk of fire or electric shock do not expose this product to rain or moisture Caution This installation should be made by a qualified service person and should...

Page 4: ...ill help prevent potential negative consequences for the environment and human health 4 For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you pur chased the product EEE Compliance with Directive for Turkey only LG Electronics hereby declares that this these product s is are in compliance with the essential re...

Page 5: ...ctrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the appa ratus When a cart is used...

Page 6: ... volatile solvents such as thinners alcohol benzene and insecticides They may damage the surface finish and or impair the operation of the device Operating and storage location Avoid viewing a very bright object such as light fittings during an extended period Avoid operating or storing the unit in the following locations Extremely hot or cold places operating temperature from 10 C to 50 C however...

Page 7: ... Microphone and Speaker Device 16 Mounting the Lens 17 Focus adjustment 19 Camera Installation 19 Operation and settings 20 Before using the system 20 Recommended PC Requirements 21 Accessing the LG IP device 21 LG Smart Web Viewer Overview 23 Configuring the LG IP camera 26 OSD Menu Setup 49 Privacy Setting 58 Back Focus Setting 60 Troubleshooting 65 Open source software notice 68 Specification 7...

Page 8: ...ce center Dual H 264 Stream for single Video Input Multi Codec H 264 MJPEG Streaming Intelligent Video Analysis Option PoE Power over Ethernet Support 802 3af 2 Power DC 12 V PoE Support Audio Support G 711 G 726 Full Duplex Pre Post Alarm Support High resolution and high sensitivity with a 6 49 mm progressive scan CMOS Auto White Balance Day Night function WDR Wide Dynamic Range is available ABF ...

Page 9: ...otect it Remove the lens cap covering the lens b Camera installation hole Use this hole to install the camera on the wall c Lens iris output connector LENS This 4 pin connector is used to send the Iris control signal and power supply to an auto iris type lens Part Names and Functions ...

Page 10: ...rates power into a standard LAN infrastructure It enables power to be provided to the network device such as a network camera using the same cable as that used for network connection It eliminates the need for power outlets at the device locations and enables easier application of uninterruptible power supplies UPS f External device connectors A IN R A IN Sensor input Terminals Provides physical i...

Page 11: ...his button about 4 seconds the focus reset func tion will be activated h Power input terminal Connects to a DC 12 V power supply using proper cables i Power indicator Lights when the camera is powered j RESET button Push the button more than 3 seconds this would restore the factory default network related settings k AUDIO IN Line Level Input Input for a mono microphone or a line in mono signal l A...

Page 12: ...stallation and connection The installation should be made by qualified service personnel or system installers Do not expose the power and connection cables to moisture which may cause damage to the unit Connection Overview PoE Device IEEE802 3af Connections ...

Page 13: ...h the remote control monitoring you can change the sys tem configuration or monitor the image via network After the installation check the network settings for the remote control and monitoring work Connect the IP camera to your network using a standard RJ 45 network cable as shown below Broadband Service Broadband Service Router PoE Device IEEE802 3af Connections ...

Page 14: ...isted below To use the power adapter Connect to the DC 12 V UL Listed Class 2 Power Supply only on the unit Recommended power adapt er is DC 12 V 1 5 A or above Connect a power source to the power input terminal with 2 and 3 aligned correctly as shown below Connections ...

Page 15: ...IEEE802 3af Note If the camera doesn t work properly after connecting PoE device please check if the PoE device supplies enough power Connecting Alarm Device Alarm terminals are used to connect the alarm relay devices such as sensors door switches etc A IN R A IN Sensor Input Connect the sensor device to the sensor input terminal Sensor Device Connections ...

Page 16: ...n event occurrence Alarm Relay Device Note The Photo MOS Relay is rated for 100 mA at 20 V DC or 100 mA at 28 V AC Connecting Microphone and Speaker Device Optionally connect an active speaker and or external microphone with a built in amplifier Note Keep the microphone away from the speaker to avoid howling Connections ...

Page 17: ... the lens iris output connec tor LENS on the side of the camera When using lenses from other makers the plug shape may not correspond to the terminal on the camera In such a case remove the original plug and using a soldering iron connect a lens iris plug according to the diagram Refer to next page Note Recommended DC Iris Lens Maker model name FUJINON YV4 3X2 8SA SA2L We recommend using over 2 M ...

Page 18: ...c 9 V 2 Damping Not used 3 Drive Video 4 Drive Ground Rewire the lens iris plug 1 Cut off the plug of the lens cable cut off approxi mately 8 mm of the insulation and then strip approximately 2 mm of the ends of the cable sheaths 2 Solder the ends of the cable wires to the ends of the pins and then attach the cover of the lens iris plug ...

Page 19: ...ton about 4 seconds to ini tialize the focus 2 Set the zoom level of the lens approximately 3 Set the focus of the lens approximately 4 Press the ABF button The camera will be activated to adjust the focus automatically Camera Installation Select a location that is strong enough to bear the full weight and install the camera securely ...

Page 20: ...tically installed when you connect the LG IP device The LG Smart Station and the LG Smart Web Viewer program are the network program of the LG Video Server and the LG IP cameras To view streaming video in Internet Explorer set your browser to allow ActiveX controls If you find this mes sage This website wants to install the following add on IPCam_Streamer cab from LG ELECTRONICS INC Click the yell...

Page 21: ... access the LG IP device by following the below steps 1 Copy the IP Utility to your PC 1 1 Insert the Client Program CD 1 2 Find and Copy IP Utility folder to your PC 2 Discover LG IP device using the IP Utility The IP Utility can automatically discover and display LG IP devices on your network The IP Utility shows the MAC address IP address Model name and so on Note The computer running the IP Ut...

Page 22: ...s shown below 3 1 Start your Web browser 3 2 Enter the IP address of the LG IP device in the address bar of the browse 3 3 Enter the user name and password set by the administrator 3 4 Click the OK button and then the LG Smart Web Viewer is displayed in your browser The LG Smart Web Viewer needs more time to dis play it according to the network conditions If the login window is not displayed check...

Page 23: ...23 Operation and settings LG Smart Web Viewer Overview ...

Page 24: ...erver using TCP connection Click to save the current image in JPEG format on your computer 1 Click the Snapshot button and then the Snapshot window is displayed 2 Click the Save button in the Snapshot window 3 Enter the file name JPEG format and select the folder to save it 4 Click the Save button to confirm it 5 Click the Close button in the Snapshot window to close it Displays the Camera OSD con...

Page 25: ...ew at his comfort Provides all the necessary tools for setting up the device to your requirements The user will need administrator level to do this Note If you want to exit the Configuration menu select one of the video stream in the Live view drop down list Displays the current surveillance live screen You can monitor the camera image on the live view window of the LG Smart Web Viewer Click this ...

Page 26: ...scale icon Off Configuring the LG IP camera The features and options of the LG IP camera are configured through the Configuration menu Only administrator level users have permission to access the Configuration menu Accessing the Configuration menu Click the Configuration button to display the LG Smart Web Viewer configuration window Warning The Configuration setup should be made by qualified servi...

Page 27: ...ng table shows the list of menu items Main Menu Sub Menu System Version Date Time Maintenance Log Report Language Audio Video Camera Stream Audio Motion detect Network Basic RTP stream TCP IP DDNS IP filtering User Basic Event Event schedule Event server Sensor Relay ...

Page 28: ...ays the current version of Firmware Hardware Software and Web Client Date Time Time zone Set the time difference from GMT in the area where the IP device is installed Select the time zone in the area where the IP device is installed from the drop down list ...

Page 29: ...f you want to synchronize the IP device s date and time with your computer Synchronize manually Select if you want to set the IP device s date and time manually Select the year month and date by clicking the calendar button Set hour minutes and seconds in the edit boxes Server time Server time Displays the current date and time of the IP device Save Click this button to confirm the settings Mainte...

Page 30: ...on of firmware This feature is not intended for multi configura tions or for firmware upgrades The Backup function is allowed in HTTP protocol but not in HTTPS protocol Firmware Upgrade 1 Click the Browse button 2 Find and open the firmware file 3 Click the Upgrade button to update the firmware Note When you upgrade the system it may take some minutes to be done Do not close the browser while the ...

Page 31: ...s the data of the software activity in a file View Log Click this button to display the system log information View report Click this button to display the report of the system Language Language list Select a language for the LG Smart Web Viewer con figuration menu and information display Save Click this button to confirm the settings ...

Page 32: ...iew window General Contrast Edit the contrast value from 0 to 100 Selecting 100 provides the image with the highest contrast Standard Displays the video standard of the camera Save Click this button to confirm the settings Default Click this button to restore the IP device back to original factory settings ...

Page 33: ...P the better is the video qual ity of the camera Edit the value of GOP from 1 to 30 This setting is valid for H 264 video format only Quality Select the Quality VBR The bit rate may vary depending on the complexity of the video to meet the selected quality CBR The video quality may vary in order to preserve a constant bit rate Stream quality If the Quality option set to VBR this option is displaye...

Page 34: ...firm the settings Audio Audio In Enable Click the check box if you want to send the audio from the microphone input connector Note The Clients connected to the IP device remain unaffected with additional changes made in the setting Audio type Select the codec when you send the audio from the microphone input con nector Audio Out Enable Click the check box to output the audio from the speaker Save ...

Page 35: ...in dow is displayed You can add the five windows maximum for motion detection area 2 Set the Sensitivity option 3 Click the edge or coner of the window box to adjust the window size for motion detection 4 Click the Save button to save the settings Notes You can reset the window size Click one of the window edge or coner and drag drop to reset the motion detection area Motion Detection can be activ...

Page 36: ...e range 1 025 to 65 535 RTSP port Check RTSP port The default port is 554 Other ports can be selected within the range 1 025 to 65 535 Network encryption Select the HTTP or HTTPS option for security Note The RTSP port number should not be same with the web port number ARP Ping Enable ARP Ping to configure IP address Check to enable ARP ping Save Click this button to confirm the settings ...

Page 37: ...nabled it reduces the transmission load on the camera by making the computer of the same segment network receive the same transmission data When multicast option is checked then select Video Port number Audio Port number and Data port number Video RTP port Specify the video transmission port number used for the multicast streaming It is initially set to 8 888 and you can edit this between 1 025 an...

Page 38: ...lict TTL TTL This option indicates the Time To Live of multicast packets The default setting is 7 and the allowed TTL range is from 1 to 255 Save Click this button to confirm the settings TCP IP IP address status Automatically set with DHCP Select this option when a DHCP server is installed on the network to allow IP address assignment With this setting the IP address is assigned automatically Not...

Page 39: ...server that translates the host names into IP address Secondary DNS server Enter the Secondary DNS server address that backups the Primary DNS Save Click this button to confirm the settings DDNS This free service is very useful when combined with the LG DDNS Server It allows the user to connect the IP device using the URL rather than an IP Address This also solves the problem of having a dynamic I...

Page 40: ... control the access permission of clients by checking the client IP address IP list Basic policy Select the basic policy type Allow all Allow all the IP address basi cally but the IP addresses in the list are denied Deny all Deny all the IP address basi cally but the IP addresses in the list are allowed It needs at least one IP address to activate this function Save Click this button to confirm th...

Page 41: ...ve button 4 Repeat the steps 1 to 3 to add additional IP address Remove Click this button to delete the IP address 1 Select the alias from the list 2 Click the Remove button The IP address will be deleted User settings Basic The IP device is shipped with the login rights of administra tor only If others need to access the IP device excluding the configuration a login with viewer rights need to be ...

Page 42: ...from the drop down list to provide the access rights to each user and then click the Save to confirm your selection Administrator Allows you to oper ate setup menus and to view live images Power user Use of the lim ited functions of the system The Configuration menu is not allowed A power user can use the Live View OSD control and audio func tions Normal user Provides the lowest level of access Al...

Page 43: ...mous Enable anonymous login Check the box to enable anonymous user login allows the user access for only view ing the live stream image Max RTP stream connection Maximum number of simultaneous stream connection Set this number to limit the number of simultaneous stream connections The connections depend on the stream configuration as shown in the following Maximum RTP stream connection by stream c...

Page 44: ... this button to confirm the settings Event settings Event schedule When an event VA Modtion detect Sensor event occurs this unit records the live images and routes as configured Event schedule list To edit the Event Schedule 1 Select the Trigger event and click the Edit button Event schedule window is displayed 2 Set the options ...

Page 45: ...er SMTP server Uploading of images to an FTP server or e mail notifica tion Control relay The relay is acti vated or deactivated Stream Selects the stream of the connected camera 3 Click the Save button to confirm the settings Note You should register the SMTP and FTP server on the Event server setting to set this func tion Event Server Event Servers are used to receive the recorded video clip and...

Page 46: ... Port Enter the port number The default FTP port is 21 User ID Type the user name for the Folder shared in the FTP server Password Type the password for the folder shared in the FTP Server Folder Type the path with the fold er that is shared in the FTP server Test Select Test to test the FTP server 3 Click the Save button to confirm the settings To edit the FTP server 1 Choose the FTP server in th...

Page 47: ...e password of the SMTP server Address Enter the SMTP server address Port Enter the port number The default port is 25 Enable SSL Check when use the SSL Secure Socket Layer proto col SSL protocol is cryptographic protocols that provide secure com munication on a network Receiving address Type the recipients e mail address You can specify only one recipient e mail address Administrator address Type ...

Page 48: ...P server in the SMTP server list 2 Click the Remove button Sensor Relay Sensor Enable Marks up when you want to activate the sensor Alias Displays the sensor name Type Select the sensor type Relay Control duration Enter the relay time Alias Displays the relay name Type Select the relay type Control relay Run Click to activate the relay Stop Click to stop the relay Save Click this button to confirm...

Page 49: ...ontents EXPOSURE ELC ALC WDR BLC OFF WDR BLC HSBLC BRIGHTNESS 0 to 100 AGC OFF LOW MIDDLE HIGH SHUTTER X64 x2 AUTO OFF A FLK 1 160 1 10 000 SENS UP OFF AUTO EXIT RET TOP END Main Menu Sub Menu Contents WHITE BAL ATW AUTO AWC PUSH MANUAL COLOR TEMP INDOOR OUTDOOR RED 100 to 100 BLUE 100 to 100 EXIT RET TOP END DAY NIGHT AUTO LEVEL LOW MIDDLE HIGH DWELL TIME 5 10 15s EXIT RET TOP END DAY NIGHT 3D DN...

Page 50: ...1 to 15 MOVE Y 0 to 100 MOVE X 0 to 100 RADIUS SIZE 0 to 100 POLYGON MASK NUMBER AREA1 to AREA2 POLY DISPLAY ON OFF POLYGON DRAW POLYGON MOVE EXIT RET TOP END Main Menu Sub Menu Contents BACK FOCUS MANUAL ADJUST ABF PUSH FOCUS RESET D N ABF EXIT RET TOP END SPECIAL D ZOOM OFF ON ZOOM PAN TILT EXIT D EFFECT OFF MIRROR ROTATE V FLIP SHARPNESS 0 to 68 COLOR OFF ON PIP OFF ON WINDOW MOVE IMAGE MOVE IM...

Page 51: ...51 Operation and settings Main Menu Sub Menu Contents RESET CAMERA REBOOT FACTORY RESET EXIT EXIT ...

Page 52: ...on then click button to exit the setup menu In the submenu use or button to select the EXIT then use or button to select a mode and click button to exit the setup menu RET Return to the previous TOP Return to the CAMERA SETTING menu screen END Exit the setup menu Notes button Used to move upper direction on the menu screen button Used to move lower direction on the menu screen button Used to incre...

Page 53: ... range feature can be very helpful to cope with very challenging light ing conditions It is capable of capturing both of the dark part and bright part and combining the differences into a scene to generate a highly real istic image as original scene Set the WDR limit WDR LIMIT LOW y MIDDLE y HIGH ACE Adaptive Contrast Enhancement This function is used when you want to display dark areas of WDR bri...

Page 54: ...ghtness to higher value the image gets bright 1 Select BRIGHTNESS option on the EXPOSURE menu 2 Use or button to set the bright level AGC Automatic Gain Control If the images are too dark change the maximum AGC value to make the images brighter 1 Select the AGC option on the EXPOSURE menu 2 Use or button to select a mode SHUTTER Shutter Speed Select the desired shutter speed for camera exposure Yo...

Page 55: ...UP set ting is not available and mark is displayed White Balance settings Select the method by which the camera shifts its output colors to compensate for the color of a light source 1 Select the WHITE BALANCE option 2 Use or button to select a mode then click button ATW Auto Tracing White Balance In this mode white balance has better coverage than auto Proper white balance may not be obtained und...

Page 56: ... INDOOR The color temperature range for the proper white balance is approxi mately 3 200 K OUTDOOR The color temperature range for the proper white balance is approxi mately 5 100 K RED Set the desired red value BLUE Set the desired blue value Day Night settings 1 Select DAY NIGHT option 2 Use or button to select a mode for DAY NIGHT function AUTO DYA NIGHT mode changes automatically Note If you s...

Page 57: ...k and white mode enabled 3D DNR setting 1 Select 3D DNR option If pictures are not clear due to noise this option would reduce the noise of picture 2 Use or button to select an option Notes If you set the AGC to OFF on the EXPOSURE menu the 3D DNR function is not available and mark is displayed When you use this function the afterimage may occur ...

Page 58: ...transparency of MASK RECTANGLE Use or button to select a mask on the MASK NUMBER Use or button to set up the ON or OFF on the RECT DISPLAY option Use or to select an option then use or button to adjust the option HEIGHT Increase or decrease the verti cal size of the mask WIDTH Increase or decrease the hori zontal size of the mask MOVE Y Moves vertical position of the mask MOVE X Moves horizontal p...

Page 59: ... mask MOVE X Moves horizontal position of the mask RADIUS SIZE You can adjust the RADIUS SIZE POLYGON Use or button to select a mask on the MASK NUMBER Use or button to set up the ON or OFF on the POLY DISPLAY option Use the and buttons to draw the polygon by moving each vertex on the POLYGON DRAW Each movable vertex will be displayed as a black square spot each time you click the button Use the a...

Page 60: ...ABF ADJUST You can adjust the back focus automatically 1 Select the ABF ADJUST option on the BACK FOCUS menu and then click button This function will be activated automatically to adjust the back focus 2 When the focus setting is finished click button to return to the previous menu FOCUS RESET Reset the focus point to factory default position Select the FOCUS RESET option on the BACK FOCUS menu an...

Page 61: ...tion is activated OFF Not used Special menu settings D ZOOM You can select the digital zoom level 1 Select D ZOOM option on the SPECIAL menu 2 Use or button to select ON then click but ton When you set to ON the displayed image can be shaking 3 Use or button to select an option then use or button to select a level ZOOM Use or button to enlarge the screen PAN Use or button to move the screen left o...

Page 62: ...tal effect SHARPNESS The degree to which the boundary of the two portions is clearly distinguished 1 Select the SHARPNESS option on the SPECIAL menu 2 Use or button to adjust the option If you set the sharpness value to higher the image outline becomes sharp If you set to lower value the image outline becomes dim COLOR You can switch the displayed picture to gray scale or color 1 Select the COLOR ...

Page 63: ...ce the size of image on the PIP window This function is activated with digital zoom function STABILIZER The image stabilizer function minimizes the appearance of shaky images caused by low frequency vibration This function is useful for outdoor surveillance Select the STABILIZER option and set to ON or OFF Note If you set the STABILIZER to ON the Digital zoom is set to x1 1 automatically USER TITL...

Page 64: ...ng A Blank Insert a space at the cursor position Moves cursor to left or right LANGUAGE Select the viewer language for the camera setup menu and OSD information display Reset setting 1 Select the RESET option 2 Click button and the RESET menu appears 3 Use or button to select option CAMERA REBOOT Reboot the camera system FACTORY RESET Clear certain settings and infor mation and return to factory d...

Page 65: ...s to get a new IP address Contact the system administrator for the required help 3 Request timed out Indicates that the IP is free as it is not used by anyone and the network device can obtain this IP Conflicts If the LG network device is set with a static IP address and if the DHCP option is set then there may be IP s same as the network device and other net work partner Hence set the static IP a...

Page 66: ...ngs login using the default user name and password Video Streaming problems If the video streaming does not start on the Web browser install the LG Web Client ActiveX program on your computer following the instructions on the Web browser When Windows IE browsers are used always take care to allow pop ups check this option before we run the web client Check the quality of image by referring the vid...

Page 67: ... Video images may be noisy if you are using the cam era in a very low light environment or the bit rate quality is set to very low values Provide higher values for quality and support the surrounding environment with enough light Audio condition The client computer that is interacting with the cam era needs to have a sound card that is functional to support speaker and microphone The sound card ne...

Page 68: ... performing such distribution such as the cost of media shipping and han dling upon e mail request to LG Electronics at opensource lge com This offer is valid for a period of three 3 years from the date of the distribution of this product by LG Electronics You can obtain a copy of the GPL LGPL licenses from http www gnu org licenses old licenses gpl 2 0 html and http www gnu org licenses old licen...

Page 69: ...ght 2004 Jan Kneschke incre mental ntpdate Copyright David L Mills 1992 2006 OpenSSL cryptographic software written by Eric Young eay cryptsoft com software written by Tim Hudson tjh crypt soft com software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org PHP software freely available from http www php net software Copyright 1999 2009 The PHP Group Speex Copyrig...

Page 70: ...blish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGH...

Page 71: ...Gain High Resolution Up to 1 920 x 1 072 Day Night ICR WDR Support Image Enhancement Backlight Compensation 3D DNR Exposure Control Sens Up Control AGC White Balance Privacy Masking EIS Sharpness Digital Zoom Video Video Out RJ 45 Network RCA Installation Compression H 264 MJPEG Frame Rate Max 30 fps 1 080p 1 920 x 1 072 Multi Streaming Dual Streaming Specification ...

Page 72: ...e Event Buffering Support Video Analytics Intruder Detection Not support Support Crossing Line Not support Support Object Removal Not support Support Object Counting Not support Support Tampering Not support Support Network Ethernet 10 100 Ethernet Security Password Protection HTTPS SSL TLS Protocol TCP IP IPv4 HTTP HTTPS RTP RTSP UDP DHCP FTP SMTP NTP ARP ICMP DDNS LG Specification ...

Page 73: ...system management for a device System Update LSS464 or Web Client Connections Up to 10 Misc Power Source PoE IEEE 802 3af DC 12 V 20 Power consumption 7 W Input current DC 12 V Maximum 580 mA PoE Maximum 210 mA Operating Temperature 10 C to 50 C Operating Humidity 0 RH to 80 RH Weight 508 g Dimension W x H x D 57 2 mm x 68 mm x 149 mm ...

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