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Troubleshooting
TROUBLESHOOTING
Due to our policy of continuous product innovation, some specifications may change without notification.
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Troubleshooting Using Error Codes
Refer to the table below and on the next page for error codes that are generated from the indoor and outdoor units. These codes are the
most common. Your particular system might generate additional codes not listed here. Please contact LG Support if you see these types of
errors and a simple power cycle has not corrected the issue.
Error Codes
• Indicate different types of unit failures, assists in self-diagnosis and to track the frequency of occurrence.
• Error codes are shown on the control board LEDs of indoor and outdoor units and the SIMs app. Also, check the wired remote controller
display first for error codes if present.
• If two or more errors occur simultaneously, the lower error code number is displayed first.
• After error is resolved, the error code does not display.
Decoding the Error Display
The first and second number on the LED indicates error number. Example: 21 = LED1 2x blink, LED2 1x blink.
Error Code Nomenclature Definitions
• MICOM: Non-volatile memory chip where unit setup information is stored.
• EEPROM: Non-volatile memory chip where device identification, size, and factory defined default component operating parameters are
stored.
Error Codes
Error
Code
Description
No. of Times Indoor Unit LEDs Blink
LED1 (Single Digit)
LED2 (Ten Digit)
1
Indoor unit room temperature sensor error
1X
-
2
Indoor unit inlet pipe sensor error
2X
-
3
Wired remote control error
3X
4
Float switch error (optional)
4X
-
5
Communication error between indoor unit and outdoor unit
5X
-
6
Indoor unit outlet pipe sensor error
6X
-
9
Indoor unit EEPROM error
9X
-
10 Indoor unit BLDC motor fan lock
--
1X
12 Indoor unit middle pipe sensor error
2X
1X
21 DC Peak (IPM Fault); Compressor DC voltage was too high
2X
1X
22 Current Transformer2 (CT2) error; Alternating current (AC) input too high
2X
2X
23 DC Link Low Volt
2X
3X
25 AC Low/High Volt
2X
5X
26 DC Comp Position Error (not providing rotation), Locking
2X
6X
27 PSC Fault; Current to inverter compressor between AC and DC converter circuit too high
2X
7X
28 Inverter compressor DC voltage is too high
2X
8X
29 Inverter compressor amperage is too high
2X
9X
31 Current-to-current transformer (CT) thermistor is too low
3X
1X
32 Inverter Compressor Discharge Pipe (D-Pipe) Overheat
3X
2X
40 CT Sensor Error; Thermistor is disconnected or shorted out
4X
-
41 D-Pipe Sensor INV is disconnected or shorted out
4X
1X
44 Outdoor Air Sensor is disconnected or shorted out
4X
4X
45 Middle thermistor of outdoor unit condenser coil is disconnected or shorted out
4X
5X
46 Outdoor unit suction line thermistor is disconnected or shorted out
4X
6X
48 Outdoor unit coil outlet (liquid line) thermistor is disconnected or shorted out
4X
8X
53 Communication failure from outdoor unit to indoor unit
5X
3X
60 Outdoor unit printed circuit board (PCB) EEPROM check sum error
6X
-
61 Outdoor unit condenser coil temperature is too high
6X
1X
62 Outdoor unit inverter compressor PCB heat sink temperature is too high
6X
2X
63 Condenser coil pipe thermistor temperature is too low
6X
3X
65 Heat sink thermistor has disconnected or has shorted out
6X
5X
67 Outdoor brushless direct current (BLDC) fan motor lock error
6X
7X
Table 24: Single Zone HEV2, HFV3, and HXV2 Wall Mounted Indoor Unit Error Codes.
Mega, Standard Efficiency, and Mega 115V Single Zone Wall Mounted Indoor
Unit Error Codes