19
Troubleshooting
Due to our policy of continuous product innovation, some specifications may change without notification.
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LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
troubleSHootIng
Self-diagnosis function
Single Zone Mega systems have a built-in self-diagnosis function. If an error occurs, the indoor unit lamp will blink in 2 second intervals. If
this occurs, refer to Table 7 for initial troubleshooting steps. If the problem persists, contact your local dealer or service center immediately.
lg customer Information
Contact the LG Service Center immediately if you experience issues listed in Table 7.
LG Service Center
LG Electronics USA
201 James Record Rd SW
Huntsville, AL 35824
888-865-3026
For USA calls:
Press #2 for Packaged Terminal Air Conditioners (PTAC) or
Through the Wall products (TTW)
Press #3 for Duct-free Split Systems or Multi V Systems
--Call the installing contractor to initiate your product warranty
--Call the LG Service Center if service issues have not been
addressed by the contractor
LGECI
LG Electronics Canada Inc.
20 Norelco Drive
North York, Ontario M9L 2X6
Canada
888-LG-CANADA
(888-542-2623)
Contact LGECI for all service issues in Canada
www.LG.com
Online product registration
