3. CIC AND SERVICE CENTER
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Copyright © 2012 LG Electronics. Inc. All right reserved.
Only for training and service purposes
LGE Internal Use Only
No FAQ
Q&A
24
Q
What should I do to update SW?
A
There are 2 ways for End Users to update SW(Web Download / FOTA)
- Web Download : After connecting cellphone to computer through USB, install new
binary gained through internet by using SW Update Tool.
- FOTA : Without need of additional computer, download FOTA Package to cellphone
through phone’s network(3G, 4G WIFI etc.) and let it install & Update by itself.
The 2 ways are supposed to keep User Data.
25
Q
What about the warranty period and limit?
A
Free warranty period lasts for one year as from the date of purchase. Any malfunction
or failure resulting from external shocks may incur some repair charges even within
the free warranty period.
26
Q
What kinds of phone accessories are there?
A
You can purchase those at nearby LG Electronics Service Centers or online only.