LG LG-K120AR User Manual Download

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Summary of Contents for LG-K120AR

Page 1: ...www lg com MFL00000000 1 0 ENGLISH USER GUIDE LG K120AR ...

Page 2: ...age the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Some contents and illustrations may differ from your device depending on the region service provider software version or OS version and are subject to change without prior notice Software audio wallpaper images and other media supplied with your device are licensed for...

Page 3: ...Knock Code 34 Changing the screen lock method 35 Smart Lock 35 Home screen 36 Getting to Know the Home Screen 36 Returning to recently used applications 37 Customizing the Home screen 38 Notifications panel 39 Capturing a screenshot 41 On screen keyboard 41 Using the keypad and entering text 41 Entering special characters 42 Transferring data between a PC and the device 43 Transferring data using ...

Page 4: ...8 Composing and sending email 58 Changing an email general settings 59 Deleting an email account 59 Music 59 Playing a song 59 Music player options 60 Clock 61 Alarms 61 Timer 61 World clock 61 Stopwatch 62 Calculator 62 Calendar 62 Voice Recorder 63 Recording a sound or voice 63 Downloads 63 FM Radio 63 LG Backup 64 About backing up and restoring device data 64 To backup your device data 64 Googl...

Page 5: ...nts sync 78 Accessibility 78 Shortcut key 80 Security 80 Date time 81 Storage 81 Battery power saving 81 Apps 82 Default message app 82 Backup reset 82 About phone 82 Appendix 83 Device software update 84 FAQ 85 Anti Theft Guide 88 More information 89 Open source software notice information 89 Trademarks 89 ...

Page 6: ... that may expose it to temperatures below 0 C or above 40 C such as outdoor during snowstorm or in your car in hot days Exposure to cold or heat will result in malfunction damage or permanent failure Be careful when using your phone near other electronic devices The RF emissions from mobile phones may affect nearby electronic equipment that not adequately shielded You should consult manufacturers ...

Page 7: ... phone etc This could cause asphyxiation or suffocation Disconnect the plug and charger from the outlet when the phone shows that the battery has been fully charged because it may cause electric shock or fire hazard When in the car do not leave your phone or install a hands free kit near the airbag If wireless equipment is improperly installed you can be seriously injured if the airbag is deployed...

Page 8: ...the antenna come in contact with your body during a call Emergency calls can be made only within a service area To make an emergency call make sure you are within a service area and the phone is on Use your accessories such as headphones or headsets with caution ensuring that the cables are plugged properly and that they do not touch the antenna unnecessarily Do not use the product in places where...

Page 9: ...e manufacturer could void the user s authority to operate the equipment Part15 105 statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio freq...

Page 10: ...e used Body worn accessories that cannot maintain 0 39 inches 1cm separation distance between the user s body and the back of the phone and have not been tested for typical body worn operations may not comply with FCC IC RF exposure limits and should be avoided Class B Compliance under article 15 of the FCC This device and its accessories comply with Article 15 of the FCC rules The operation is su...

Page 11: ...objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard Only use the battery for the system for which it is specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a b...

Page 12: ...he phone is fully charged to save unnecessary power consumption of the charger Avoid damage to your ear Damage to your hear can occur due to constant exposure to excessive high sound We therefore recommend that you do not turn on or off the phone near your ear We also recommend you be reasonable with the music and volume level If you listen to music please ensure that the volume level is adequate ...

Page 13: ...ons Commissions FCC adopted RF exposure guidelines with safety levels for handheld wireless phones Those guidelines are consistent with the safety standards previously set by both U S and international standards bodies ANSI C95 1 1992 NCRP Report 86 1986 ICNIRP 1996 Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature For example over 120 scien...

Page 14: ...pment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from tha...

Page 15: ...ociation recommends a minimum distance of fifteen 15 centimeters or six 6 inches between a handheld wireless phone and a pacemaker in order to avoid potential interference between them These advices are consistent with independent researches and with recommendations based on wireless technology research People with pacemakers should ALWAYS keep the phone at least fifteen centimeters six inches fro...

Page 16: ...entative regarding your vehicle You should also consult the manufacturer about any equipment that has been added to your vehicle Facilities with signs Turn off the phone in any facility where warning signs request you to do so Airplanes FCC regulations prohibit the use of phones while in the air Turn off your phone before boarding an airplane Blasting Areas To avoid interfering with blasting opera...

Page 17: ...t is improperly installed into the car when the air bag inflates Safety Information Read and observe the following information for the safe and proper use of your phone and to prevent any damage Also keep the user s guide in an accessible place at all times after reading it Charger Adapter and Battery Security The charger and adapter are designed only for indoor use Dispose of your battery properl...

Page 18: ...rheat or start a fire Placing the phone in a pocket or bag without covering the receptacle power plug pin metallic articles such as a coin clip or pen may short circuit the phone Always cover the receptacle when not in use Do not short circuit the battery Metal items such as coins paper clips or pens in your pocket or bag may cause a shortcircuit between the and terminals of the battery metal stri...

Page 19: ...ecommend immediate hand washing Do not paint the phone Data stored in your phone might be deleted due to careless use hardware repair or software upgrade Please backup your important phone numbers ringtones text or voice messages images and videos might also get deleted The manufacturer is not liable for damages due to loss of data When using the phone in public places you may set the ringer on vi...

Page 20: ...Features you will love Features you will love ...

Page 21: ...te a memo using the following options Tap to undo the most recent action Tap to redo the most recently deleted action Tap to insert text into your memo Tap to select the pen type and colour Tap to use the eraser to erase the pen marks on the memo Tap to crop the image of memo Tap to select the share or paper style Tap to hide or display the toolbar NOTE Please use a fingertip while using the Quick...

Page 22: ...Basics Basics ...

Page 23: ...eo Headset USB Cable Battery NOTE Items described above may be optional Always use genuine LG accessories The supplied items are designed only for this device and may not be compatible with other devices The items supplied with the device and any available accessories may vary depending on the region or service provider ...

Page 24: ...Basics 23 Device layout Earpiece Charger USB Port Front Camera Lens Headset Jack Rear Camera Lens Speaker Power Lock Key Flash Volume Keys ...

Page 25: ...e Keys While screen is off Press either Volume key twice to launch the Camera On the Home screen Control ringer volume During a call Control your earpiece volume when playing audio video Control volume continuously WARNING Placing a heavy object on the device or sitting on it can damage the display and touch screen functions ...

Page 26: ...ce Installing the SIM card and battery Insert the SIM card provided by the device service provider and the included battery WARNING Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a LG Service Centre to remove the memory card NOTE Only the microSIM cards work with the device 1 To remove the back cover hold the device ...

Page 27: ...contact area on the card is facing downward WARNING Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a LG Service Centre to remove the memory card NOTE Only the microSIM cards work with the device 3 Insert the battery ...

Page 28: ...computer can also be used to charge the battery by connecting the device to it using the USB cable WARNING Use only LG approved chargers batteries and cables If you use unapproved chargers batteries or cables it may cause battery charging delay Or this can cause the battery to explode or damage the device which are not covered by the warranty The charger connector is located at the bottom of the d...

Page 29: ...y power Extending your device battery life Turn off radio communications when you are not using If you are not using Wi Fi Bluetooth or GPS turn them off Reduce screen brightness and set a shorter screen timeout Turn off automatic syncing for Gmail Calendar Contacts and other applications Some applications you download may consume battery power While using downloaded applications check the battery...

Page 30: ...our device WARNING Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it NOTE Frequent writing and erasing of data shortens the lifespan of memory cards 1 Remove the back cover 2 Insert a memory card with the gold coloured contacts facing downwards 3 Replace the back cover ...

Page 31: ... the memory card or device It is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Touch screen tips Here are some tips on how to navigate on your device NOTE Do not press too hard the tap screen is sensitive enough to pick up a light yet firm tap Use the tip of your finger to tap the option you want Be careful not to tap any other buttons Ta...

Page 32: ...d an item for a moment and then without lifting your finger move your finger on the screen until you reach the target position You can drag items on the Home screen to reposition them Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing when you first tap it so you don t drag an item instead ...

Page 33: ...s 32 Double tap Double tap to zoom on a webpage or a map Pinch to Zoom Use your index finger and thumb in a pinching or spreading motion to zoom in or out when using the browser Maps or when viewing pictures ...

Page 34: ...he account Wait while the server creates your account Signing into your Google account 1 Tap General tab Accounts sync 2 Tap ADD ACCOUNT Google 3 Enter your email address and tap NEXT 4 Enter your password and tap NEXT 5 After signing in you can use Gmail and take advantage of Google services 6 Once you have set up your Google account your device will automatically synchronise with your Google acc...

Page 35: ... 2 Unlock the screen or access any of the available shortcuts or widgets Turning the screen off 1 Double tap an empty area of the Home screen or the status bar 2 The screen will turn off NOTE Tap on the centre area of the screen If you tap on the bottom or the top area the recognition rate may decrease Knock Code The Knock Code feature allows you to create your own unlock code using a combination ...

Page 36: ...een Select screen lock 2 Select a desired screen lock from None Swipe Knock Code Pattern PIN and Password NOTE Create a Google account before setting an unlock pattern and remember the Backup PIN you created when creating your pattern lock Smart Lock You can use Smart Lock to make unlocking your device easier You can set it to keep your device unlocked when you have a trusted Bluetooth device conn...

Page 37: ...n Area Home Touch Buttons 1 6 2 3 4 5 1 Status Bar Shows the device status information including the time signal strength battery status and notification icons 2 Widget Widgets are self contained applications that can be accessed through the Apps drawer or on the Home screen Unlike a shortcut a Widget can function as an on screen application 3 Application Icons Tap an icon application folder etc t...

Page 38: ...tional canvases Returning to recently used applications Multitasking is easy with Android you can keep more than one application running at the same time There is no need to quit an application before opening another Use and switch between several open applications Android manages each application stopping and starting them as needed to make sure that idle applications don t consume resources unne...

Page 39: ...een While on the Home screen touch and hold the icon you want to remove drag it to Adding an app to the Quick Button Area From the Apps screen or on the Home screen touch and hold an application icon and drag it to the Quick Button Area Then release it in the desired location Removing an app from the Quick Button Area Touch and hold the desired Quick Button drag it to NOTE The Apps Button cannot b...

Page 40: ...on to directly access the settings menu for the function To see more toggle buttons swipe left or right Tap to remove add or rearrange quick setting buttons 2 Current notifications are listed each with a brief description Tap a notification to view it 3 Tap to clear all the notifications When a notification arrives its icon appears at the top of the screen Icons for pending notifications appear on...

Page 41: ...ying No network signal available No interruptions not even alarms Airplane mode is on Vibrate mode is on Connected to a Wi Fi network Battery fully charged Wired headset connected Battery is charging Call in progress The device is connected to a PC via a USB cable Missed call Downloading data Bluetooth is on Uploading data System warning GPS is on An alarm is set Data is synchronizing New voicemai...

Page 42: ...of the current screen To view the captured image tap Screenshots folder On screen keyboard You can enter text using the on screen keyboard The on screen keyboard appears on the screen when you tap an available text entry field Using the keypad and entering text Icon Description Tap once to capitalise the next letter you type Double tap for all caps Tap to go to the keyboard settings Touch and hold...

Page 43: ... á touch and hold the a button until the pop up appears and displays related special characters Without lifting the finger drag your finger to the desired special character Once it s highlighted lift your finger NOTE A symbol at the top right corner of a key indicates that additional characters are available for that key ...

Page 44: ... Notifications panel tap the current connection type and select Media device MTP 3 A window will pop up on your PC allowing you to transfer the desired data NOTE The LG Android Platform Driver is required to be installed on your PC to be able to detect the device Check the requirements for using Media device MTP Items Requirement OS Microsoft Windows XP SP3 Vista or higher Window Media Player vers...

Page 45: ...y depending on the device The LG unified USB driver is a program required to connect an LG device to a PC It is automatically installed when installing LG Bridge Features of LG Bridge Manage contents from your device on PC via Wi Fi or data Back up and restore the data of your device via USB Update software of a device on your PC via USB To download the LG Bridge software 1 Go to www lg com 2 Tap ...

Page 46: ...Apps Apps ...

Page 47: ...me while browsing in Play Store tap an app to open its details screen The App details screen includes a description ratings comments and related information about the app From this screen you can download install uninstall rate the app and more To uninstall applications 1 Tap General tab Apps 2 Once all applications appear scroll to and select the application you want to uninstall 3 Tap Uninstall ...

Page 48: ...and hold Calling your contacts 1 Tap 2 Scroll through the contact list You can also enter the contact s name in the Search field or scroll along the alphabet letters on the right edge of the screen 3 In the list that is displayed tap the contact you want to call Answering and rejecting a call Swipe in any direction to answer an incoming call Swipe in any direction to decline an incoming call NOTE ...

Page 49: ...all calls tap NOTE You are charged for each call you make Viewing your call logs 1 Tap Call logs tab 2 View a list of all dialed received and missed calls NOTE Tap any call log entry to view the date time and duration of the call Tap Delete all to delete all of the recorded items Change your call settings You can configure call settings such as call forwarding as well as other special features off...

Page 50: ...to add a picture to the new contact tap the image icon Choose Take photo or Select from Gallery 5 Enter the desired information for the contact 6 Tap SAVE Favourites contacts You can classify frequently called contacts as favourites Adding a contact to your favourites 1 Tap 2 Tap a contact to view its details 3 Tap the star at the top right of the screen The star turns yellow Removing a contact fr...

Page 51: ... new group You can also set a distinct ringtone for the newly created group 4 Tap Add members to add contacts to the group and tap ADD 5 Tap SAVE to save the group NOTE If you delete a group the contacts assigned to that group will not be lost They will remain in your contact list ...

Page 52: ...a suggested recipient and add more than one contact 3 Tap the text field and start entering your message 4 Tap to open the options menu Choose from any of the available options 5 Tap to attach the file that you want to share with message 6 Tap Send to send your message Conversation view Messages exchanged with another party are displayed in chronological order so that you can conveniently see and ...

Page 53: ... photo Your picture will be automatically saved to the Gallery Camera options on the viewfinder 1 7 8 2 5 6 3 4 1 Tap to hide display the camera options on the viewfinder 2 Allows you to manage the camera s flash 3 Tap to swap between the rear camera lens and the front camera lens 4 Tap this icon to open the camera settings menu 5 Tap to view the last photo or video you recorded 6 Tap to start rec...

Page 54: ...icture and the quality of video Allows you to take pictures with voice commands When on you just say Cheese Smile LG etc to take a picture Set your camera s timer This is ideal if you want to be a part of the picture or video Allows you to take better pictures and record better videos by displaying a grid line for help with alignment Set the storage location for your pictures and videos Choose fro...

Page 55: ...Tap to access additional options Tap to add the photo to your favourites Recording a video 1 Tap 2 Frame your subject on the screen 3 Tap to start recording the video 4 The length of the recording is displayed on the top of the screen NOTE Tap to take pictures while recording video 5 Tap to pause recording video You can resume recording again by tapping OR Tap to stop recording Your video will be ...

Page 56: ...tions 1 Tap 2 Tap an album to open it and view its contents The pictures and videos in the album are displayed in chronological order 3 Tap a picture in an album to view it NOTE Depending on the software installed some file formats may not be supported Some files may not play properly due to their encoding Viewing pictures The Gallery displays your pictures in folders When an application such as E...

Page 57: ...be supported If the file size exceeds the available memory an error can occur when you open files Zooming in and out Use one of the following methods to zoom in on an image Double tap anywhere to zoom in Spread two fingers apart on any place in the picture zoom in Pinch in or double tap the image to zoom out Playing a video 1 Tap 2 Select the video you want to watch Video options 1 2 3 4 5 6 1 Tap...

Page 58: ...l options NOTE While playing a video slide the right side of the screen up or down to adjust the sound While playing a video slide the left side of the screen up or down to adjust the brightness While playing a video slide your finger from left to right or vice versa to fast forward and rewind Deleting photos videos Use one of the following methods While in a folder tap select the photos videos an...

Page 59: ...olders Each account has Inbox VIP Sent Drafts and Show all folders Depending on the features supported by your account s service provider you may have additional folders Composing and sending email 1 Tap 2 Enter an address for the message s intended recipient As you enter text matching addresses will be offered from your contacts Separate multiple addresses with semicolons 3 Tap the Cc Bcc field t...

Page 60: ...ailable memory an error can occur when you open files Music file copyrights may be protected by international treaties and national copyright laws Therefore it may be necessary to obtain permission or a licence to reproduce or copy music In some countries national laws prohibit private copying of copyrighted material Before downloading or copying the file please check the national laws of the rele...

Page 61: ...r skip to the previous track in the album playlist or shuffle list Touch and hold to rewind Tap to adjust the volume Tap to open the music library Tap to play the current playlist in shuffle mode tracks are played in random order Tap to toggle through repeat all songs repeat current song and repeat off Tap to add the song to your favourites Tap to open the current playlist Tap to access additional...

Page 62: ... to add a new alarm 3 Adjust the settings as necessary and tap SAVE NOTE You can also tap an existing alarm to edit it Timer The Timer tab can alert you with an audible signal when a set amount of time has passed 1 Tap Timer tab 2 Set the desired time on the timer 3 Tap Start to start the timer 4 Tap Stop to stop the timer World clock The World clock tab allows you to easily check the current time...

Page 63: ...or The Calculator app allows you to perform mathematical calculations using a standard or scientific calculator 1 Tap 2 Tap the number buttons to enter numbers 3 For simple calculations tap the function you want to perform x or followed by NOTE For more complex calculations tap Calendar The Calendar app allows you to track your schedule of events 1 Tap 2 Tap the date you want to add an event to Th...

Page 64: ...Tap to listen to the recording NOTE Tap to access your recordings You can listen to your saved recordings Downloads Use this application to see what files have been downloaded through the applications Tap FM Radio Your device has a built in FM Radio so you can tune in to your favourite stations and listen on the go Tap NOTE You must plug in your earphones in order to use them as an antenna ...

Page 65: ...preloaded on your device you can backup and restore most of your data including downloaded and pre installed applications bookmarks calendar entries contacts home screen settings and system settings WARNING To protect against an unexpected power off during backup or restore operations due to insufficient battery power you should always keep your battery fully charged NOTE All files that are stored...

Page 66: ...evice Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places YouTube Watch or create videos and share them with others Drive Store your content on the cloud access it from anywhere and share it with others Play Music Discover listen to and sha...

Page 67: ...moticons and video calls while you are chatting Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Google Settings Configure settings for some features provided by Google Voice Search Search quickly for items by saying a keyword or phrase ...

Page 68: ...Settings Settings ...

Page 69: ...fault view setting Networks Settings Wi Fi You can use high speed Internet access while within the coverage of the wireless access point AP On the Settings screen tap Networks tab Wi Fi 1 Tap to turn Wi Fi on and start scanning for available Wi Fi networks 2 Tap a network to connect to it If the network is secured with a lock icon you will need to enter a security key or password 3 The status bar ...

Page 70: ...ception or misuse of data sent or received via the Bluetooth feature Always make sure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by Bluetooth SIG may be incompatible with your device Pairing your device with another B...

Page 71: ... Bluetooth enabled device NOTE Due to different specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Receiving data via Bluetooth 1 On the Settings screen tap Networks tab Bluetooth 2 Tap to turn Bluetooth on 3 You will receive a request to accep...

Page 72: ... can send a quick message using this function This is useful if you need to decline a call during a meeting Call forwarding Allows you to choose when to forward calls Auto answer Set the time before a connected hands free device automatically answers an incoming call Connection vibration Vibrates your device when the other party answers the call Save unknown numbers Allows you to add unknown numbe...

Page 73: ...luetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices USB tethering Allows you to share the internet connection with your computer via a USB cable 1 Connect your device to your PC with a USB cable 2 On the Settings screen tap Networks tab Tethering 3 Tap to turn USB tethering on Wi Fi...

Page 74: ...ited When you set your device to Airplane Mode it cannot send or receive any calls or access online data On the Settings screen tap Networks tab More Airplane mode Mobile networks This menu allows you to configure various device network settings such as Mobile data Data roaming etc On the Settings screen tap Networks tab More Mobile networks VPN From your device you can add set up and manage virtu...

Page 75: ...ptions from notifications You can set to allow certain features to interrupt when Priority only is set Lock screen Allows you to choose if you want to show or hide notifications on the lock screen Apps Allows you to set notifications for individual apps including preventing them from displaying notifications and setting priority More settings Allows you to set other sound notifi cation settings On...

Page 76: ...screen Lock screen Allows you to set your lock screen settings On the Settings screen tap Display tab Lock screen Select screen lock Allows you to set a screen lock type to secure your device Smart Lock Sets to keep your device unlocked with trusted device or a place If you need more information please refer to Smart Lock section in Locking and unlocking the device Screen swipe effect Sets the eff...

Page 77: ...play settings Allows you to set other display settings On the Settings screen tap Display tab Font type Select the desired font type Font size Select the desired font size Brightness Adjust the screen brightness by using the slider Auto rotate screen Set to switch orientation automatically when you rotate the device Screen timeout Set the time delay before the screen automatically turns off Daydre...

Page 78: ...Tap to configure the Voice Search settings Text to speech output Tap to set the preferred engine or general settings for text to speech output Pointer speed Adjust the pointer speed Reverse buttons Reverse the mouse buttons to use primary button on right Location Turn on location service your device determines your approximate location using Wi Fi and device networks When you select this option yo...

Page 79: ...ounts Tap one to view and or manage it ADD ACCOUNT Tap to add new account Accessibility Use the Accessibility settings to configure accessibility plug ins you have installed on your device On the Settings screen tap General tab Accessibility Vision Sets options for people with impaired sight TalkBack Allows you to set up the TalkBack function which assists people with impaired vision by providing ...

Page 80: ... the touch feedback time Touch assistant Show a touch board with easy access to common actions Screen timeout Sets the amount of time before the backlight turns off automatically Touch control areas Allows you to select an area of the screen to limit touch activation to just that area of the screen Accessibility features shortcut Allow you to access selected features quickly when triple tapping th...

Page 81: ...ypt your device each time you power it on Encrypt SD card storage Encrypt SD card storage and keep data unavailable for other devices Set up SIM card lock Sets the PIN to lock your SIM card and allows you to change the PIN Password typing visible Enable to briefly show each character of passwords as you enter them so that you can see what you enter Phone administrators View or deactivate device ad...

Page 82: ...otal space Displays the total amount of space and the remaining available space in your memory card Mount Unmount SD card Allows you to mount or unmount your SD card Erase SD card Allows you to erase all of the data on your SD card Battery power saving Displays the current battery status including the percentage of remaining charge and charging state On the Settings screen tap General tab Battery ...

Page 83: ...e event of data loss or replacement If you need more information please refer to LG Backup section in Apps Back up my data Back up app data Wi Fi passwords and other settings to Google servers Backup account Displays the account that is currently being used to back up information Automatic restore When reinstalling an app restore backed up settings and data Factory data reset Reset your settings t...

Page 84: ...Appendix Appendix ...

Page 85: ... instructions and notes that appear at each step before proceeding Please note that removing the USB data cable during the upgrade may seriously damage your device NOTE LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models LG device software update v...

Page 86: ...ntry FAQ This chapter lists some problems you might encounter when using your device Some problems require you to call your service provider but most are easy to fix yourself Message Possible causes Possible corrective measures SIM card error There is no SIM card in the device or it is inserted incorrectly Make sure that the SIM card is correctly inserted No network connection Dropped network Sign...

Page 87: ...quired Contact your service provider Downloaded application causes a lot of errors Remove the application 1 Tap 2 Tap General tab Apps 3 Tap the app Uninstall Calls not available Dialing error New network not authorised New SIM card inserted Check for new restrictions Pre paid charge limit reached Contact service provider or reset limit with PIN2 Device cannot be turned on On Off key pressed too b...

Page 88: ...defective Replace the charger Wrong charger Use only original LG accessories Number not allowed The Fixed dialling number function is on Check the Settings menu and turn the function off Impossible to receive send SMS photos Memory full Delete some data such as applications or messages from your device to make more memory available Files do not open Unsupported file format Check the supported file...

Page 89: ...ected is Set a screen lock If your device is lost or stolen but you have a screen lock set the device can t be erased using the Settings menu unless your screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protect...

Page 90: ...he cost of media shipping and handling upon email request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Trademarks Copyright 2016 LG Electronics Inc All rights reserved LG and the LG logo are registered trademarks of LG Group and its related entities All other trademarks are the property of their respective owners Google Google Maps Gm...

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