Appendix
160
FAQ
This chapter lists some problems you might encounter when using your
phone. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message
Possible causes
Possible corrective measures
SIM card error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or you are
outside the carrier network.
Move toward a window or
into an open area. Check the
network operator coverage map.
No
applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Downloaded
application
causes a lot of
errors.
Remove the application.
1. Tap
Settings
.
2. Tap
General
Apps &
notifications
App info
.
3. Tap the app
Uninstall
.
Calls not
available
Dialing error
New network not authorized.
New SIM card inserted.
Check for new restrictions.
Device cannot
be turned on
Battery is not charged.
Charge battery. Check the
charging indicator on the display.
Summary of Contents for LG-H931
Page 6: ...Custom designed Features 01 ...
Page 38: ...Basic Functions 02 ...
Page 77: ...Useful Apps 03 ...
Page 126: ...Settings 04 ...
Page 152: ...Appendix 05 ...
Page 164: ...For Your Safety 06 ...
Page 189: ...LIMITED WARRANTY STATEMENT 07 ...
Page 196: ......