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WARRANTY   

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DISHWASHER LIMITED WARRANTY (CANADA)

WARRANTY

: Should your LG Dishwasher (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period 

set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the 

original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof. The 

warranty only applies to Products located and used within Canada.

WARRANTY PERIOD:

   (Note: If the original date of purchase can not be verified, the warranty will begin sixty  

(60) days from the date of manufacture)

Dishwasher

Extended Component Warranty (Parts Only)

(Consumer will be charged for Labor after One (1) year from the date of purchase)

One (1) year from the date of original retail purchase

Five (5) years from the date of  

original retail purchase

Ten (10) years from the date  

of original retail purchase

Parts / Labor

PCB, Rack, Stainless Steel Door Liner, Tub

DD Motor

(internal/functional parts only)

 

f

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

 

f

Replacement products and parts may be new or remanufactured.

 

f

LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO 

AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, 

BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REP-

RESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER 

WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY 

LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR 

ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY 

DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTH-

ERWISE, OR FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may have other rights which may 

vary from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty 

under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of fuses 

or correction of wiring or plumbing, or correction of unauthorized repairs/installation.

2. Failure of the product to perform during power failures and interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or 

inadequate supply of air.

4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner’s 

manual.

5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of 

parts not approved or specified by LG Canada.

7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or resulting 

from any water leakage due to improper installation.

8. Damage or Product failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of 

accessories, components, or cleaning products that are not approved by LG Canada.

9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, 

unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.

10. Damage or missing items to any display, open box, discounted, or refurbished Product.

11. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, 

along with original retail sales receipt, are required for warranty validation.

12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use, in of-

fices or recreational facilities) or contrary to the instructions outlined in the Product owner’s manual.

15. Costs associated with removal of the Product from your home for repairs. 

16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published 

installation instructions, including the Product owner’s and installation manuals.

17. Accessories to the Product such as door bins, drawers, handles, shelves, etc.. Also excluded are parts besides those that were originally 

included with the Product.

All costs associated with the above excluded circumstances shall be borne by the consumer.

For complete warranty details and customer as-

sistance, please call or visit our website: 
Call 1-888-542-2623 (24 hours a day, 365 days a 

year) and select the appropriate option from the 

menu, or visit our website at http://www.lg.ca

Write your warranty information below: 
Product Registration Information:

  ____________________________________________

Model:

  _______________________________________________________________________  

Serial Number:

  _______________________________________________________________

Date of Purchase:

  ____________________________________________________________

Summary of Contents for LDT9965BD

Page 1: ...ENGLISH www lg com OWNER S MANUAL DISHWASHER Please read this owner s manual thoroughly before operating and keep it handy for reference at all times LDT9965BD FRANÇAIS ESPAÑOL MFL62077195 ...

Page 2: ...stable Tray on some models 1 9 Adding Detergent to the Dispenser 2 0 Adding Rinse Aid to the Dispenser 21 care and cleaning 2 1 Cleaning the Filters 2 2 Cleaning Metallic Parts 2 2 Cleaning the Lower Spray Arm 2 2 Cleaning the Upper Spray Arm 2 3 Cleaning the Top Spray Arm 2 3 Seasonal Maintenance and Storage 24 FAQs thank you Congratulations on your purchase and welcome to the LG family Your new ...

Page 3: ... to reduce the risk of injury when reaching into the dishwasher y y Do not wash plastic items in the dishwasher unless they are labeled dishwasher safe or the equivalent For plastic items that are not so labeled check the manufacturer s recommen dations Do not operate the dishwasher unless all enclosure panels are properly in place Do not tamper with the controls Do not abuse sit on or stand on th...

Page 4: ...tension cord with this appliance The dishwasher is designed to be used with standard household current 120 Volts AC 60Hz Before connecting the dishwasher ensure that the outlet or cable is properly grounded and polarized by circuit breakers or fuses Failure to provide adequate grounding of this appliance may cause electrical shock or malfunction of the appliance Consult with a qualified electricia...

Page 5: ...ESE INSTRUCTIONS When loading the dishwasher observe the following general guidelines 1 Place items with deep dish bottoms at an angle to help water run off and speed the drying process 2 Remove solid burned on scraps from dishes prior to loading in the dishwasher 3 Only load items that are dishwasher safe Do not load utensils that are not heat resistant have decorative metal trim etc note SPECIFI...

Page 6: ... of a heating element that would increase en ergy consumption STEAM WASHING not available on all models Steam technology pro vides better cleaning performance than regu lar wash systems Steam is the most energy ef ficient gentle care for your finest china and stemware VARIABLE SPRAY SYSTEM Because the water spray alternates between the upper and lower racks all of the power from the motor is direc...

Page 7: ...gnaLight front display When a cycle is running the SignaLight will illuminate for the active stage Model with 4 LEDs WASH RINSE DRY CLEAN Models with 2 LEDs OPERATING CLEAN Models with 1 LED OPERATING Flickering CLEAN Lighting Once the cycle is complete the CLEAN light will illuminate for four minutes To keep the CLEAN light on until the door is open turn the power on and then press and hold the E...

Page 8: ...cel The display will show dr and the dishwasher will drain the water After the dishwasher is drained the power will turn off If the power is turned on and no cycle has been selected the dishwasher will power off within four minutes Cycle Options Refer to the control panel on the next page Press the desired cycle and then select the options for that cycle Extra dry Select the Extra dry option for b...

Page 9: ...ted the display will show the total estimated time to complete those selections During operation the display shows the re maining estimated operating time The estimated time shown in the display does not in clude delay times for heating water etc If Delay Start is selected the display shows the delay time in hours Time may vary depending on the soil level of your load note Energy saving The Energy...

Page 10: ...e Dual Wash Normal Quick Dry Rinse Only CYCLE option CHART The cycle guide below shows the available options for each cycle Steam Cycle steam models Extra Rinse Sanitary Rinse Child Lock icons Low Rinse Aid Indicator Energy Saving Cycle Cycle Time Indicator Upper Upper Spray Arm Lower Lower Spray Arm 10 PARTS AND FEATURES ...

Page 11: ... 154 0F 68 0C 158 0F 70 0C 4 6 gal 17 5 L 147 Min Normal 86 122 0F 30 50 0C 149 158 0F 65 70 0C 1 7 6 4 gal 6 5 20 5 L 110 139 Min Quick Dry 122 0F 50 0C 162 0F 72 0C 7 6 gal 29 L 79 Min Rinse Only 1 0 gal 4 L 22 Min Actual water consumption will vary depending on soil level and water hardness Actual cycle times may vary depending on soil level water temperature and water hardness CYCLE selection ...

Page 12: ...OOR The dishwasher will start automatically after a slight delay when the door is closed and latched During the cycle the display will indicate the estimated time remaining for the cycle and options selected If the door is opened during the cycle the dishwasher will stop When the door is closed the cycle will resume from the point where it was stopped 7 END OF CYCLE When the cycle is complete a ch...

Page 13: ...aning performance The extra tall tub allows loading of dishes pans or other utensils up to 14 inches high The lower rack is recommended for dinner plates soup bowls dishes pots pans lids and grill trays Plates should be positioned vertically and facing the center of the rack Pots pans and large bowls must be turned so that the inside faces downward The sil verware basket may be used in either the ...

Page 14: ...ed on food near the steam spray arms towards the left side of the lower rack facing down The dishes will benefit from the direct steam spray and the lower spray arm wash action LOADING DISHES POTS LOADING POTS BOWLS The tines are adjustable to fit dishes of various sizes Rear Front 14 operating instructions ...

Page 15: ...to reduce the risk of personal injury silverware loading tips y y For best cleaning results use the top separators in the basket when loading silverware The separators will prevent nesting of silverware y y Load sharp items such as knives pointing down y y When unloading the dishwasher it is best to start with the sil verware basket Doing so will prevent water droplets from fall ing on your silver...

Page 16: ...w the upper rack When loading larger items in the upper rack such as wine glasses or taller cups it may be necessary to remove the cutlery rack note ADDITIONAL LOADING PATTERN Pull up the tine Rotate the tine The tines can be adjusted up or down The right side tines have handles for wider or small dishes upper rack loading tips y y Place cups and glasses in the rows between the rack tines Plac ing...

Page 17: ...t the rack at the center of each side see illustra tion until the rack locks into place in the upper position It is not necessary to lift the lock levers to raise the rack To lower the rack Hold the rack at the center of each side to support its weight Then lift the lever on each side to release the rack and lower it to the lower position 1 2 1 After adjusting make sure that dishes in the upper an...

Page 18: ...r ware baskets Heavily soiled utensils or items with baked on foods should be placed in the middle rack or spoon basket for best per formance Sample 10 place setting Right Wrong Alternate If the handles of your flatware are too thick then reverse the pieces so that the handles face the other direction as shown in the bottom figure Removing the Cutlery Rack The entire cutlery rack can be removed if...

Page 19: ...soiled loads Fill to the 20 line for soft water or lightly soiled loads Close the lid firmly until it clicks 2 Place proper detergent into this compartment Main wash Compartment 3 Pre wash Compartment Place proper detergent into this compartment If a prewash is desired fill the recessed prewash com partment area in the lid with detergent caution DETERGENT INFORMATION Use only detergent intended fo...

Page 20: ... notice calcium buildup on your dishes If you notice film on your dishes use a lower setting Setting the rinse aid control too low will contribute to spotting and streaking of dishes and poor drying performance Setting the control too high can cause foaming which will cause poor wash performance To adjust the rinse aid dispenser setting remove the cap and ad just the rinse aid lever to the desired...

Page 21: ... year Four times a year Once a month 4 7 Every 6 months Once a year Four times a year Twice a month every 15 days 8 12 Every 6 months Every 6 months Every 1 5 months Every week 13 14 Every 6 months Every 6 months Every 1 5 months Twice a week Recommended filter cleaning chart All three filters should be cleaned according to the chart recom mendations below Clean the filters using non abrasive mate...

Page 22: ...ycle with detergent or run an empty cycle with one cup of white vinegar in a dish washer safe glass or bowl placed on the upper rack Vinegar is an acid and with constant use it could damage your appliance CLEANING THE LOWER SPRAY ARM CLEANING THE UPPER SPRAY ARM y y Make sure that the water jet holes are not blocked by food particles y y When cleaning is necessary remove the lower spray arm by pul...

Page 23: ...lip engages SEASONAL MAINTENANCE AND STORAGE If you will be absent for an extended period of time during warmer months it is recommended that you close the water valve and unplug the power cord or turn off the circuit breaker Clean the filter tub and dispenser to prevent odors If you will be absent for an extended period of time during colder months and there is a possibility of freezing temperatu...

Page 24: ...dy been sheeted away from the dishes before the dry cycle begins If a rinse aid is used and the performance still needs a boost adjust the amount of rinse aid used by the indicator on the rinse aid cap 4 is the default setting but if necessary set the level to 5 so more rinse aid will be used Allow the dishwasher to completely finish the dry cycle before opening the door If the door is opened mid ...

Page 25: ...am particles are smaller and more active so their penetrating power is more effective Steam also increases the interior temperature of the dishwasher which helps in melting oily or waxy substances like lipstick along the rim of a glass What is Child Lock and how is it activated Child Lock is a feature that will prevent the controls from being changed during the cycle It does not prevent the door f...

Page 26: ...ast 120 F for best wash performance Wrong amount of detergent used Use the recommended amount of detergent Overloading Do not overload the dishwasher Improper loading See the Using Your Dishwasher section Insufficient water pressure Water pressure should be between 20 and 120 psi Insufficient detergent Add the recommended amount of detergent See the Using Your Dishwasher section Rinse aid dispense...

Page 27: ...Check and refill the rinse agent dispenser if empty Lamps do not illuminate Power is not connected Connect power supply Sprays arms do not rotate smoothly Holes of spray arms are blocked by food particles Clean the holes of spray arms Upper rack is crooked Rack is poorly adjusted See the Height Adjustable Upper Rack section Dishwasher continuously beeps when the door is opened during or right afte...

Page 28: ...Download the LG Smart Laundry DW application on your smart phone 2 Open the LG Smart Laundry DW application on your smart phone 3 Press the Smart Diagnosis button on your smart phone 4 Press the Diagnose button on your smart phone 5 Press the Dishwasher button on your smart phone 6 Press the RECORD button on the smart phone and then hold the mouth piece of the smart phone near the speaker located ...

Page 29: ...ome states and or territories do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above exclusion or limitation may not apply to you This warranty gives you the original purchaser specific legal rights and you may also have other rights that vary from state to state or territory to territory THIS LIMITED WARRAN...

Page 30: ...ing or correction of unauthorized repairs installation 2 Failure of the product to perform during power failures and interruptions or inadequate electrical service 3 Damage caused by leaky or broken water pipes frozen water pipes restricted drain lines inadequate or interrupted water supply or inadequate supply of air 4 Damage resulting from operating the Product in a corrosive atmosphere or contr...

Page 31: ...LG Customer Information Center 1 800 243 0000 USA 1 888 542 2623 CANADA Register your product Online www lg com ...

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