2-11
TRAINING MASTER FOR BLU-RAY (BD)
Is the customer using a
digital cable connection?
NO
YES
Make sure the customer’s simultaneously connecting analog component
cable with HDMI cable. And then If Copy Protected Disc is playing back,
analog component output is no picture. Only when the analog output
is 576i, you can see the picture. In case of No Copy Protected Disc,
you can see the picture regardless of the resolution.
Is the customer using an
analog cable connection?
NO
YES
Customer’s using an DVI, or HDMI cable connection need to set
the resolution on the product above 480i. HDMI, DVI connections
can not process a 576i resolution. They can only process a 576p,
720p, 1080i, or 1080p resolution.
Is the display
HDCP compliant?
NO
YES
Make sure the display is HDCP compliant when using a DVI or
HDMI connection. A lack of HDCP compliancy on the display may
cause an invalid format or format not supported message to appear.
It can also cause a copy protection OSD to appear.
Has the customer tried the
device on another display?
NO
YES
Ask the customer to connect the device to another display.
If the device starts working, then the problem may be the original display.
The customer will need to troubleshoot the display. If the device
still does not work, then the problem may be the device or the cable.
Has the customer tried
another cable?
NO
Ask the customer to replace the cable between the device and display.
If the problem is corrected, then the problem was with the cable.
If the problem continues, then the device is the problem.
Set up service according to in warranty or out of warranty procedures.
2-5. Invalid Format or Format Not Supported
Summary of Contents for HB954TB
Page 51: ...2 42 WAVEFORMS 1 SYSTEM PART 1 X500 27MHz 1 X501 25MHz 2 1 IC500 BCM7440P 2 ...
Page 53: ...2 44 3 VIDEO PART 1 100 FULL COLOR BAR CVBS_I 7 Y 8 Pb 9 Pr 10 7 9 10 8 ...
Page 54: ...2 45 4 VIDEO PART 2 100 FULL COLOR BAR CVBS 11 COMP_Y 12 COMP_Pb 13 COMP_Pr 14 11 14 12 13 ...
Page 55: ...2 46 5 HDMI PART HDMI_SDA 15 HDMI_SCL 16 HDMI_CLK 17 HDMI_DATA 18 18 17 15 16 ...
Page 56: ...2 47 6 MICOM AND MPEG I F PART T_TX 19 R_RX 20 20 19 ...
Page 57: ...2 48 MEMO ...
Page 80: ...2 93 2 94 PRINTED CIRCUIT BOARD DIAGRAMS 1 MAIN P C BOARD TOP VIEW ...
Page 81: ...2 95 2 96 MAIN P C BOARD BOTTOM VIEW ...
Page 82: ...2 97 2 98 2 SMPS P C BOARD TOP VIEW ...
Page 83: ...2 99 2 100 SMPS P C BOARD BOTTOM VIEW ...
Page 84: ...2 101 2 102 3 AMP P C BOARD TOP VIEW BOTTOM VIEW ...
Page 87: ...3 2 MEMO ...
Page 93: ...3 10 ...
Page 94: ...954B 954A 950 955 956 957 951 958 953 952 A900 4 3 PASSIVE SUBWOOFER SB94TB W 3 11 ...
Page 95: ...MEMO 3 12 ...
Page 117: ...4 22 MEMO ...
Page 118: ...4 24 4 23 CIRCUIT DIAGRAM LOADER HL 04P EBY51750301 REV 6 1 2009 01 20 ...
Page 120: ...4 27 4 28 PRINTED CIRCUIT BOARD DIAGRAMS TOP VIEW ...
Page 121: ...4 29 4 30 BOTTOM VIEW ...