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LIMITED WARRANTY STATEMENT
LG ELECTRONICS PANAMA, S.A. (LGEPS) warrantees this product (including its battery and
original accessories) against production defects and labor as follows:
1. LABOR: If this product is found to be faulty within a period of one (1) year from the date the
consumer purchased the new product, LGEPS shall bear the costs for repair at the Authorized
Service Centers designated for these purposes in each country. Once the warranty period has
expired, LGEPS shall no longer be liable for labor costs.
2. PARTS: If this product is found to be faulty within a period of one (1) year from the date the
consumer purchased the new product, LGEPS shall bear the cost of new parts purchased at the
Authorized Service Centers designated for these purposes in each country. Once the warranty
period has expired, LGEPS shall no longer be liable for the cost of parts.
3. BATTERIES AND ACCESSORIES: If this product is found to be faulty within a period of six (6)
months from the date the consumer purchased the new product, LGEPS shall bear the cost of
new parts purchased at the Authorized Service Centers designated for these purposes in each
country. Once the warranty period has expired, LGEPS shall no longer be liable for the cost of
batteries and accessories.
Exclusions from the Warranty. This Warranty does not provide cover for the following situations:
a. Any damage caused by negligence, incompetence, or non-compliance with the telephone
user manual.
b. Damage caused by contact with liquids, food, or corrosion of metal parts.
c. Damage caused by the penetration of foreign bodies into the product such as sand and
insects.
d. Improper installation of the equipment.
e. Damage caused to telephones for commercial use (hired equipment).
f. The use of non-original accessories.
g. Damage caused to telephones that have been submitted for repair work and upgrades, or
that have been opened for the installation of accessories, carried out by personnel other than
those at the service centers authorized by LGEPS.
h. Modifications to voltage conversion or frequency of the equipment.
i. Damage caused by connections to inappropriate voltages.
j. Damage caused by the SIM card. The Warranty does not cover any incidental damage such
as loss
of profits and/or loss of opportunity due to the loss of information contained on the user’s SIM
card.
k. Deterioration of the equipment’s external surfaces due to normal wear and tear.
l. Cosmetic damage, damage caused by incidents, or force due to major or unforeseeable
events.
m. In cases where the serial number assigned by the factory has been altered or removed from
the product.
n. When the battery seals are broken, wet, or damp.
o. When the battery has been charged using a charger that was not manufactured by LG
Electronics Inc. or its subsidiaries.
p. When the battery has been used in equipment other than that for which it was intended.
q. When the equipment label is illegible, missing, or has been altered.
Replacement products: Those products delivered as a replacement for a faulty product shall
come with a one-year (1-year) warranty, valid from the date the first product was purchased,
except in those countries and states where the law forbids it.
REPAIR OR REPLACEMENT OF THE PRODUCT, AS SET OUT IN THIS CERTIFICATE, IS THE ONLY
COMPENSATION THAT THE CONSUMER SHALL RECEIVE. LGEPS SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGE DUE TO NON-COMPLIANCE WITH THIS WARRANTY.
EXCEPT IN CASES WHERE IT IS EXPRESSLY PROHIBITED BY THE LAW IN THE COUNTRY WHERE
THE PRODUCT WAS PURCHASED, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT SHALL BE LIMITED IN DURATION TO THE TERM
OF THIS WARRANTY.
This Warranty shall be valid in the country the product was purchased. You may have other
rights depending on the country in which the product was purchased. This Warranty is not
valid internationally. You may not make a claim in a country other than the country the
product was purchased. Some countries and states do not permit the exclusion or limitation of
incidental or consequential damage or permit some limitation with regard to the duration of
the implied warranty.
As such, the limitations and exclusions set out above may not apply.
To validate the Warranty, you must present the purchase invoice or receipt of payment and this
warranty certificate.
For more information, please contact us at http://pa.lge.com or call the following telephone
numbers:
PANAMA: 800-5454, ECUADOR: 1800-101092, VENEZUELA: 800-5424477, GUATEMALA:
1801-422LGLG(5454), COSTA RICA: 256-6878, 256-3396.
