LG GL Series, Owner'S Manual, Page: 10 / 12

10
Type of Complaint Probable Cause Remedy
Refrigerator does
not work. Thermostat switch
in OFF' position.
Power Supply Off.
Check that the thermostat knob is on 'Normal' (No.4) position and not in OFF position.
Check that the refrigerator main supply plug is connected to the wall socket and
that the supply is ON. Check that the fuse is intact in the supply line.
1.
Stabilizer not working
properly Please plug power cord of refrigerator directly in the wall socket and then check,
if it works then get the stabilizer checked by Stabilizer Repairing Centre. Refrigerator
attempts to start, but
does not operate.
Low Voltage. Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
2.
Refrigerator contents
not cooling.
And
Difficulty in formation
of ice and ice-cream.
Defrosting over due
Restriction of cold
air circulation.
Improper thermostat
control selection. Defrost the refrigerator.
Provide space in between the dishes. If the shelves are covered with cloth or
polythene, remove it.
If the refrigerator is required to give a low temperature turn the thermostat knob
towards colder (No.7) position.
3.
Storing hot foods. Avoid storing hot foods in the refrigerator, cool them to room temperature before
placing them inside the refrigerator.
Formation of water
drops on exterior
of refrigerator.
Formation of droplets
on the underside of the
Chiller tray.
Smell and odour.
High humidity during
monsoon season.
Hot and humid
climate.
Improper covering
and wrapping of food.
During the monsoon, when the humidity in the atmosphere reaches around 90%,
water droplets may form around the sides of the refrigerator cabinet, especially the
top portion. This moisture should be wiped off periodically. Contact our serviceman
to check the door seal or proper and uniform contact with the cabinet.
In hot and humid weather the moist air rushes inside whenever the refrigerator door
is opened. This results in excess frosting on the Evaporator and condensation on
the Chiller tray bottom. Avoid too frequent door openings.
Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.
If the smell persists, defrost the refrigerator, remove all foodstuffs, clean the
refrigerator thoroughly and wipe it dry before restarting.
4.
5.
6.
Noise Normal cut-off/ cut-in
noise Whenever refrigerator starts & stop there is noise of Thermostat cut-off/ cut-in &
Compressor start/stop. This is a normal phenomenon. 7.
Noise from Freezer Hissing noise from
Freezer This is normal gas expansion noise 8.
Bulb does not glow Bulb fused Bulb is not covered under warranty LG Service Engineer will replace this on
cost basis. 9.
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9.
Self Troubleshooting Guide /
Lor%&leL;k & lek/kku xkbM
Disclaimer: These are only meant for reference purposes. In case problem still persist please contact to service centre. Normal visit charges may
apply./
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