E-12
Troubleshooting
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When the DVD-ROM drive does not work with the hard disk drive in primary IDE
channel.
(SOLUTION)
1. Check the DVD-ROM drive Master/Slave Jumper setting.
The DVD-ROM drive should be set to the Slave mode if it is on the same IDE cable as
your Hard Drive that is set to the Primary Master mode.
2. Check to be sure your hard disk Interface type is IDE type.
3. Check your hard disk Master/Slave Jumper setting.
Some old-version IDE type hard disks were set to Master Only mode.
In that case, contact your hard disk company and change your hard disk jumper setting
to master mode.
4. If the DVD-ROM drive does not work with above methods, you may need a secondary
IDE card. If you use the secondary IDE card, you should set the DVD-ROM drive jumper
to the master mode if the DVD-ROM drive is the first device you are connecting to the
secondary IDE card.
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When the DVD-ROM drive does not install in OS/2 warp.
(SOLUTION)
1. Select
NON-LISTED IDE CD
.
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DVD-ROM drive is not present in Windows 3.1 or 3.11 or DOSSHELL.
(SOLUTION)
1. When the WIN or DOSSHELL command lines are present in your AUTOEXEC.BAT, make
sure that the MSCDEX.EXE command line appears before the WIN or the DOSSHELL
command lines.
Please Note
: Since this product supports Region Playback Control Phase II, a certain
MPEG decoder card or Software without regional code setting may cause this drive not to
read DVD-ROM discs. This DVD-ROM Drive enables you to change the regional code up to
5 times.