32
EN
Symptoms
Reason
Solution
It is difficult to open
the appliance door.
Did you open the door
right after you closed
it?
•
If you try to open the appliance door within
one minute after you closed it, you may have
difficulties because of the pressure inside the
appliance. Try to open the appliance door again
in a few minutes so that the internal pressure
stabilizes.
Door mullion does
not fold in and out
properly.
Are front leveling legs
extended, appliance
level, and doors
aligned?
•
Once the door baskets are filled, the doors may
become misaligned, preventing the door mullion
or the Auto Open Door function from working
properly. Extend both front leveling legs fully so
they are in firm contact with the floor. Follow the
instruction in the Door Alignment section to raise
the left appliance door until the door mullion is
once again working properly. Adjust the right
appliance door so it aligns with the left appliance
door.
There is condensation
inside the appliance
or on the bottom of
the vegetable drawer
cover.
Did you store hot food
without cooling it first?
•
Cool the hot food first before putting it in the
fridge or freezer compartment.
Did you leave the
appliance door open?
•
Although the condensation will disappear soon
after you close the appliance door, you can wipe
it with a dry cloth.
Do you open and close
the appliance door too
frequently?
•
Condensation can form due to the temperature
difference from the outside. Wipe out the
dampness with a dry cloth.
Did you put warm
or moist food inside
without sealing it in a
container?
•
Store food in a covered or sealed container.
Frost has formed in the
freezer compartment.
Doors may not be
closed properly?
•
Check if the food item inside the appliance is
blocking the door and make sure that the door is
tightly closed.
Did you store hot food
without cooling it first?
•
Cool the hot food first before putting it in the
fridge or freezer compartment.
Is the air entry or
exit of the freezer
compartment blocked?
•
Make sure that air entry or exit is not blocked so
that the air can circulate inside.
Is the freezer
compartment
overfilled?
•
Maintain an appropriate space between items.
