4. SERVICE DIAGNOSIS CHART
COMPLAINT
POINTS TO BE CHECKED
REMEDY
Cooling ability is poor
Foods in the Refrigerator are
frozen.
• Check if the set is placed close to wall.
• Check if the set is placed close to stove, gas
cooker and direct rays.
• Is the ambient temperature high or the room
door closed?
• Check if put in is hot.
• Did you open the door of the set too often or
check if the door is closed up?
• Check if the Temperature Control is set
to "warm position".
• Place the set with the space of
about 10cm.
• Place the set apart from these heat
appliances.
• Make the ambient temperature below.
• Put in foods after cooled down.
• Don't open the door too often and
close it firmly.
• Set the control to cold position.
• Is foods placed in cooling air outlet?
• Check if the control is set to "cold-position".
• Is the ambient temperature below 5°C?
• Place foods in high temperature section.
(Front Part)
• Set the control to "mid-position".
• Set the control to "warm-position".
Dew or ice forms in the chamber
of the set
• Is liquid food stored?
• Check if put in is hot.
• Did you open the door of the set too often or
check if the door is closed up.
• Seal up liquid foods with wrap.
• Put in foods after cooled down.
• Don't open the door too often and
close it firmly.
Dew forms in the Exterior Case.
• Check if ambient temperature and humidity of
surrounding air are high.
• Is there gap in the door packed?
• Wipe dew with a dry cloth. This
occurrence is solved naturally in low
temperature and humidity.
• Fill up the gap.
Abnormal noise generates.
• Are the set positioned in a firm and even place?
• Are any unnecessary objects set in the back
side of the set?
• Check if the Tray Drip is not firmly fixed.
• Check if the cover of mechanical room in
below and front side is taken out.
• Adjust the Adjust Screw, and position in
the firm place.
• Remove the objects.
• Fix it firmly on the original position.
• Place the cover at the original position.
To close the door is not handy.
• Check if the door packing is dirty with filth
such as juice.
• Is the set positioned in a firm and even place?
• Is too much food putted in the set?
• Clean the door packing.
• Position in the firm place and adjust the
Adjust Screw.
• Keep foods not to reach the door.
Ice and foods smell unpleasant.
• Check if the inside of the set is dirty.
• Did you keep smelly foods without wrapping?
• It smells of plastic.
• Clean the inside of the set.
• Wrap smelly foods.
• The new products smells of plastic,
but it is eliminated after 1-2 weeks.
• In addition to the items described left, refer to the followings to solve the complaint.
Check if dew forms in
the Freezer.
Check Refrigerating
Cycle.
Check the
Damper Control
Check if dew forms in
the Fridge.
The cycle is faulty.
The operation of the
Damper Control is poor.
Replace the Components
of defrosting circuit.
Repair the cycle.
Replace the Damper
Control
TROUBLESHOOTING (Mechanical Part)
1
6
Summary of Contents for GC-B379S*CA
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