130
Troubleshooting
This chapter lists some problems you might encounter when using your
tablet. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message
Possible causes
Possible corrective measures
No applications
can be set
Requested function is not
supported by your service
provider or registration is
required.
Contact your service provider.
Charging error
The battery is not charged.
Charge the battery.
The outside temperature is too
hot or too cold.
Charge the tablet in a location
that is within the
recommended temperature
range (32
o
F - 113
o
F).
The battery has a contact
problem.
Check the charger and its
connection to the tablet.
No voltage detected.
Plug the charger into a different
power outlet.
The charger is defective.
Replace the charger.
Using the wrong charger.
Use only genuine LG
accessories.
Impossible to
receive / send
photos
Tablet internal memory is full.
Delete some images from your
tablet.
Files do not open
Unsupported file format.
Check the supported file
formats.
No sound
The tablet is set to silent mode
or vibration mode.
Check the Sound Profile in the
Sound menu to make sure that
the tablet is not set to Silent
mode or Vibration mode.
Hangs up or
freezes
Intermittent software problem.
Try to perform a software
update via the website.
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