LG F4MT08WE Owner'S Manual Download Page 50

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TROUBLESHOOTING

• Spare parts referenced in Regulation 2019/2023 are available for a minimum

duration of 10 years.

global_main.book.book Page 50 Monday, September 28, 2020 11:44 AM

Summary of Contents for F4MT08WE

Page 1: ...lation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH F4MT08WE MFL71764260 Rev 00_092820 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday September 28 2020 11 44 AM ...

Page 2: ...ppliance 14 Levelling the Appliance 15 Connecting the Water Supply Hose 16 Installing the Drain Hose 18 OPERATION Operation Overview 19 Control Panel 21 Preparing the Wash Load 24 Adding Detergents and Softeners 25 Programme Table 28 Extra Options and Functions 33 SMART FUNCTIONS LG ThinQ Application 36 Smart Diagnosis 36 MAINTENANCE Cleaning After Every Wash 38 Cleaning the Appliance Periodically...

Page 3: ...ced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision This symbol is displayed to indicate matters and operations that...

Page 4: ...fer to Programme Table in OPERATION chapter for further details Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install ...

Page 5: ...ppliance Do not repair or replace any part of the appliance All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner s Manual Use only authorized factory parts Do not push down the door excessively when the appliance door is open Do not put animals such as pets into the appliance Do not wash rugs mats shoes or pet blankets stuffed toy...

Page 6: ...ome do not touch the appliance or power plug and ventilate the area immediately If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Avoid touching any water that is...

Page 7: ...terials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside CARING FOR THE ENVIRONMENT Environmental and Economical Tips Energy and water consumption Water consumption and energy usage can be affected by the weight ...

Page 8: ...higher temperatures Detergent Detergent should be chosen according to type colour soiling of the fabric and the washing temperature And it should be used according to the instruction of the detergent manufacturer Use only detergents that are suitable for Drum front load type washers Use less detergent on smaller loads Partial load 1 2 of the normal amount Minimum load 1 3 of full load Selecting Ex...

Page 9: ...consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest authorised WEEE collection ...

Page 10: ...without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Plug g Drain Pump Filter h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose global_main book book Page 10 Monday September 28 2020 11 44 AM ...

Page 11: ...mension mm a Cold Supply Hose d Anti slip Sheets 1 b Spanner e Elbow Bracket for Securing Drain Hose c Caps for Covering Transit Bolt Holes f Tie Strap 1 Model F4MT08WE Power Supply 220 240 V 50 Hz Product Weight 65 kg W 600 D 550 D 1005 H 850 D 600 W D D D H global_main book book Page 11 Monday September 28 2020 11 44 AM ...

Page 12: ... event of a breakdown When installing the appliance adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable Floor Installation To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the...

Page 13: ...under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter and temperatures are below freezing place the appliance at room temperature for a few hours before putting it into operation Electrical Connection Do not use an extension cord or double adapter Always unplug the appliance and turn off the water ...

Page 14: ...he Transit Bolt Assemblies To prevent the appliance from severe vibration and breakage remove transit bolts and retainers 1 Starting with the bottom two transit bolts a use the spanner included to fully loosen all transit bolts by turning them counterclockwise 2 Remove the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps Locate the hole caps b included in th...

Page 15: ...aligned and level properly the appliance may be damaged or may not operate properly 1 Turn the levelling feet as required if the floor is uneven Do not insert pieces of wood etc under the feet Make sure that all four feet are stable and resting on the floor NOTE Do not install the washing machine on a plinth stand or elevated surface unless it is manufactured by LG Electronics for use with this mo...

Page 16: ...ace the adhesive side a of the anti slip sheets on the floor The most effective way is to install the anti slip sheets under the front feet If it is difficult to place the sheets under the front feet of the appliance attach them under the rear feet 4 Put the appliance on the anti slip sheets Do not attach the adhesive side a of anti slip sheets to the feet of the appliance NOTE Additional anti sli...

Page 17: ...ith any mechanical device NOTE After connecting the water inlet hose to the water tap turn on the water tap to flush out foreign substances dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting the Hose to the Appliance Screw the supply hose to the water inlet valve on the back of the appliance Do not connect the hose to the hot w...

Page 18: ...appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string 105 cm global_main book book Page 18 Monday September 28 2020 11 44 AM ...

Page 19: ...re that all clothes and items are inside the tub and not overhanging on the rubber door seal where they will become caught when the door is closed Failing to do so will cause damage to the door seal and the clothes 3 Close the door CAUTION Remove items from the flexible door seal gasket to prevent clothing and door seal damage 4 Add cleaning products or detergent and softener Add the proper amount...

Page 20: ... Start Pause button to begin the cycle The appliance will agitate briefly without water to measure the weight of the load If the Start Pause button is not pressed within a certain time the appliance will shut off and all settings will be lost 8 End of cycle When the cycle is finished a melody will sound Immediately remove your clothing from the appliance to reduce wrinkling global_main book book P...

Page 21: ...ate the selected programme c Start Pause Button This button is used to start the wash programme or pause the wash programme If a temporary stop of the wash programme is needed press this button d Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme The current settings are shown in the display Press the button for...

Page 22: ...ptions and status messages When the appliance is turned on the default settings in the display will illuminate While the load weight is sensed automatically the display on the control panel blinks Description a Estimated Time Remaining When a washing programme is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the ti...

Page 23: ...23 OPERATION ENGLISH c C lights up when the Temp button is pressed Description global_main book book Page 23 Monday September 28 2020 11 44 AM ...

Page 24: ...s Lint producers can result in pilling and linting on the lint collectors Checking the Clothes Care Label The symbols tell you about the fabric content of your garment and how it should be washed Symbols on the Care Labels NOTE The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress Checking the Clothes before Loading Combine large a...

Page 25: ...sing the Delay End function or if you have selected Pre Wash option as the liquid will dispense immediately and may harden in the drawer or the tub Detergent usage may need to be adjusted for water temperature water hardness size and soil level of the load For best results avoid overdosing the detergent Failing to do so will cause oversudsing Refer to the label of the clothes before adding the det...

Page 26: ...ed Pour fabric softer to the maximum fill line Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early which may stain the clothes NOTE Do not pour fabric softener directly onto the clothes in the wash drum doing so will cause dark staining on the clothes that will be difficult to remove Do not leave the fabric softener in the detergent drawer for more than ...

Page 27: ...r softener such as anti limescale can be used to cut down on the use of detergent in areas with high water hardness level First add detergent and then the water softener Dispense according to the amount specified on the packaging global_main book book Page 27 Monday September 28 2020 11 44 AM ...

Page 28: ... simultaneously Use for various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains Easy Care 40 Cold to 60 Max Load 4 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Baby Care 60 Max Load 4 kg Description Washes baby clothes with gentle motion and better performance Sportswear 40 Cold to 40 Max...

Page 29: ...option can be selected for every washing programme in this table Wool 30 Cold to 40 Max Load 2 kg Description Washes hand washable and machine washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Quick 30 20 Cold to 40 Max Load 3 kg Description Washes small loads of lightly soiled clothes for approximately 30 minutes Rinse Spin Max Load Ra...

Page 30: ...Rinse Spin Programme Spin Speed Default Available Cotton 1400 rpm All Eco 40 60 1400 rpm All Mixed Fabric 1400 rpm All Easy Care 1000 rpm All Baby Care 1000 rpm Up to 1000 rpm Sportswear 800 rpm Up to 800 rpm Delicates 800 rpm Up to 800 rpm Wool 800 rpm Up to 800 rpm Quick 30 800 rpm All Rinse Spin 1400 rpm All Programme Intensive Pre Wash global_main book book Page 30 Monday September 28 2020 11 ...

Page 31: ...ad h mm Programme duration kWh Energy consumption Maximum temperature inside the treated textile Litres Water consumption rpm Maximum spin speed Remaining moisture at the end of spinning phase The higher is the spin speed the higher is the noise and the lower is the remaining moisture Programme kg h mm kWh Litres rpm Cotton 20 8 Cotton 60 8 Mixed Fabric 4 Quick 30 2 Cotton 40 Intensive 8 Eco 40 60...

Page 32: ...nk to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference together with the owner s manual and all other documents supplied with the appliance The model name can be found on the rating label of the appliance open the door which is just around the opening to the drum To find the same information in EPREL visit https eprel ec europ...

Page 33: ...d by pressing the Spin button it will still rotate for a short time to drain quickly Intensive This function is used to wash normal and heavily soiled clothes Press the Intensive button Follow the next steps to customize a washing programme 1 Prepare the clothes and load the drum 2 Press the Power button 3 Add detergent 4 Select a washing programme 5 Customize the washing programme Temp Spin and I...

Page 34: ...The actual running time may vary due to water temperature clothes and other factors To cancel the function the Power button should be pressed Avoid using liquid detergent for this function Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is set all buttons are locked except the Pow...

Page 35: ...35 OPERATION ENGLISH 2 Press and hold the Spin and Temp buttons at the same time for 3 seconds to deactivate this function global_main book book Page 35 Monday September 28 2020 11 44 AM ...

Page 36: ...ate due to external factors such as but not limited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ applica...

Page 37: ...er the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being transmitted global_main book book Page 37 Monday September 28 2020 11 44 AM ...

Page 38: ...door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moistu...

Page 39: ...n press the Delay End and Pre Wash buttons at the same time for 3 seconds 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inle...

Page 40: ...aining water and then proceed to remove any debris or objects from the filter 4 After cleaning the drain pump filter carefully reinsert the filter and screw the drain cap back in clockwise carefully to avoid cross threading and leakage Reinsert the plug back into the drain tube and place the tube into its holder 5 Close the cover cap CAUTION Be careful when draining as the water may be hot Run the...

Page 41: ...ater to clean the dispenser drawer Dry the drawer and the components of the drawer with a soft cloth or towel 3 To clean the drawer opening use a cloth or small non metal brush to clean the recess Remove all residue from the upper and lower parts of the recess 4 Wipe any moisture off the recess with a soft cloth or towel 5 Reassemble the components of the drawer to the proper compartments and inse...

Page 42: ...ion properly or does not function at all check the following tables before calling to LG Electronics service centre Error Messages Symptoms Possible Cause Solution 1E INLET ERROR Water supply is not adequate in that location Water does not enter appliance or it enters slowly Check another tap in the house Water supply tap is not completely open Water does not enter the appliance or it enters slowl...

Page 43: ... OUTLET ERROR Drain hose is kinked or clogged Water in the appliance does not drain or drains slowly Clean and straighten the drain hose The drain filter is clogged Check and clean the drain filter dE dE1 dEz dE4 DOOR ERROR Door sensor malfunctions Please call LG service centre You can find your local LG service centre phone number in the warranty card tE CONTROL ERROR This is a control error Unpl...

Page 44: ...ling and clanking noise Foreign objects such as keys coins or safety pins may be in the drum Stop the appliance check the drum for foreign objects If the noise continues after the appliance is restarted call for service Thumping sound Heavy clothes may produce a thumping sound This is usually normal If the sound continues the appliance is probably out of balance Stop and redistribute the clothes T...

Page 45: ...or not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Unclog waste pipes Contact plumber if necessary Leakage is caused by improper installation of drain hose or clogged drain hose Clean and straighten the drain hose Check and clean the dr...

Page 46: ...appliance will resume the programme where it stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is not...

Page 47: ...d Drain located higher than 1 2 m above the floor Make sure that the drain hose is no higher than 1 2 m above the bottom of the appliance Detergent is not dispensed incompletely or not dispensed at all Too much detergent is used Follow the guidelines provided by the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small ...

Page 48: ...Bleach or softener is dispensed too soon Dispenser compartment is overfilled It makes bleach or softer dispensed rapidly Always measure bleach or softener to prevent overfilling Close the detergent dispenser slowly Bleach or softener was added directly to the clothes in the drum Always use the detergent dispenser to ensure that bleach or softener is properly dispensed at the right time in the prog...

Page 49: ...d water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause Solution Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drain hose is not properly installed causing si...

Page 50: ...50 TROUBLESHOOTING Spare parts referenced in Regulation 2019 2023 are available for a minimum duration of 10 years global_main book book Page 50 Monday September 28 2020 11 44 AM ...

Page 51: ...Memo global_main book book Page 51 Monday September 28 2020 11 44 AM ...

Page 52: ...global_main book book Page 51 Monday September 28 2020 11 44 AM ...

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