9
Read ALL steps before attempting.
1
Turn the phone off.
2
Press and hold the following keys at the same time:
Volume Down Key
+
Power/Lock Key
on the back of the phone.
3
Release the
Power/Lock Key
only when the LG logo is displayed, then
immediately press and hold the
Power/Lock Key
again.
4
Release all keys when the Factory hard reset screen is displayed.
5
Press the
Volume Keys
to highlight
Yes
, then press the
Power/Lock
Key
to confi rm.
6
Press the
Volume Keys
to highlight
Yes
, then press the
Power/Lock
Key
once more to confi rm.
7
Your device will perform a factory reset.
5. Using Safe Mode
Using Safe mode
To recover your phone when malfunctioning.
1
Turn off your phone and reboot. When you see the T-Mobile booting
animation press and hold the
Volume Down Key
until you see the Home
screen.
OR
While the phone is on, press and hold the
Power/Lock Key
until the
Phone options menu is displayed. Then touch and hold
Power off
and tap
OK
. Your Home screen will then be displayed with the words "Safe mode"
in lower left corner.
2
From the Home screen, tap
>
>
Settings
>
General
tab >
Apps
.
3
Tap one of the available tabs at the top of the screen and select the
application you wish to uninstall.
4
Tap
Uninstall
and
OK
to confi rm.
5
After uninstalling the application, turn off and reboot your phone.
