LG BP691B Page 44 Owner'S Manual Download | Manualshive

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Troubleshooting

44

Trouble

shoo

ting

5

Sound

Symptom

Cause & Solution

There is no sound or the sound
is distorted.

y

The volume is set to minimum. Use the volume controller to adjust
the volume.

y

The earphone jack is connected to the unit. Separate the earphone
jack from the unit.

y

Connect the audio connection securely.

y

The input source setting on the amplifier or the connection to the
amplifier is incorrect.

y

The unit is in scan, slow motion, or pause mode.

y

The sound volume is low.

y

Check that the connected amplifier is compatible with audio format
output from the unit.

y

The unit’s HDMI OUT jack is connected to a DVI device. The DVI jack
does not accept audio signal.

y

Check the device connected to unit’s HDMI OUT jack is compatible
with audio format output from the unit.

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new
features. To obtain the latest software for this player (if updates have been made),
please visit http://lgservice.com or contact LG Electronics customer care center.

Open source software notice

To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are
available to download with the source code.

BP690B-P.AGBRLLK_ENG_1929.indd 44

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Summary of Contents for BP691B

Page 1: ...ase read this manual carefully before operating your set and retain it for future reference BP691B P NO MFL67201929 ENGLISH FOR THE GUARANTEE TERMS CONDITIONS PLEASE REFER TO INNER PAGE OF BACK COVER BP690B P AGBRLLK_ENG_1929 indd 1 6 24 11 2 01 PM ...

Page 2: ...BP690B P AGBRLLK_ENG_1929 indd 2 6 24 11 2 01 PM ...

Page 3: ...hered to CAUTION This product employs a Laser System To ensure proper use of this product please read this owner s manual carefully and retain it for future reference Shall the unit require maintenance contact an authorized service center Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure To prevent direct expos...

Page 4: ... the assembly To prevent contamination of the environment and bring on possible threat to human and animal health the old battery or the battery put it in the appropriate container at designated collection points Do not dispose of batteries or battery together with other waste It is recommended that you use local free reimbursement systems batteries and accumulators The battery shall not be expose...

Page 5: ... use of CSS Content Scramble System for DVD format certain restrictions are imposed on playback analog signal output etc of AACS protected contents The operation of this product and restrictions on this product may vary depending on your time of purchase as those restrictions may be adopted and or changed by AACS after the production of this product y y Furthermore BD ROM Mark and BD are additiona...

Page 6: ...t in the USB device 3 System Setting 24 Settings 24 Adjust the Setup Settings 24 DISPLAY Menu 25 LANGUAGE Menu 26 AUDIO Menu 27 LOCK Menu 28 NETWORK Menu 28 OTHERS Menu 4 Operating 30 General Playback 30 Using HOME menu 30 Playing a Disc 30 Playing a file on a disc USB device 31 Enjoying BD LiveTM 31 Basic operations for video and audio content 32 Basic operations for photo content 32 Using the di...

Page 7: ... source software notice 6 Appendix 45 Network Software Update 45 Network update notification 45 Software Update 47 Area Code List 48 Language Code List 49 Trademarks and Licenses 50 Audio Output Specifications 51 Specifications 52 Maintenance 52 Handling the Unit 52 Notes on Discs 53 Important Information Relating to Network Services 7 Guarantee 54 GUARANTEE BP690B P AGBRLLK_ENG_1929 indd 7 6 24 1...

Page 8: ... that can be purchased or rented y y Video mode and finalized only y y Supports the dual layer disc also o Finalized AVCHD format y u i y y DVD R RW discs that contain Movie Music or Photo files y y ISO 9660 JOLIET UDF and UDF Bridge format DVD RW VR 8 cm 12 cm disc r VR mode and finalized only Audio CD 8 cm 12 cm disc t Audio CD CD R RW 8 cm 12 cm disc y u i y y CD R RW discs that contain Movie M...

Page 9: ... to these standards There are many different types of recordable disc formats including CD R containing MP3 or WMA files and these require certain pre existing conditions to ensure compatible playback y y Customers should note that permission is required in order to download MP3 WMA files and music from the Internet Our company has no right to grant such permission Permission should always be soug...

Page 10: ... VobSub sub SubViewer 1 0 sub SubViewer 2 0 sub txt TMPlayer txt DVD Subtitle System txt Music files File Extension Sampling Frequency Bitrate Note mp3 wma within 11 48 kHz MP3 within 32 48 kHz WMA within 8 320 kbps MP3 within 32 192 kbps WMA Some WAV files are not supported on this player Photo files File Extension Recommended Size Note jpg jpeg png gif Less than 4 000 x 3 000 x 24 bit pixel Less...

Page 11: ...tle contents This player can not support the pure Unicode subtitle files y y Depending on the types of file or ways of recording it may not play back y y A disc which was recorded by multi session on normal PC is not supported on this player y y To play back a movie file movie file name and Subtitle file name must be the same y y If video codec is MPEG2 TS or MPEG2 PS subtitle does not play back y...

Page 12: ...ndary audio and Virtual packages etc with BD ROM supporting BONUSVIEW BD ROM version 2 Profile 1 version 1 1 Final Standard Profile Secondary video and audio can be played from a disc compatible with the picture in picture function For the playback method refer to the instructions in the disc y y Viewing high definition content and up converting standard DVD content may require a HDMI capable inpu...

Page 13: ...o confirm the adjustment y y RETURN x Exits the menu or resumes playback The resume play function may not work depending on the BD ROM disc f Function buttons y y HOME Displays or exits the Home Menu y y TITLE POPUP Displays the DVD title menu or BD ROM s pop up menu if available y y DISC MENU Accesses menu on a disc y y Q MENU m Displays or exits Quick Menu g Battery charge and power indicator y ...

Page 14: ... section or sequence CLEAR Removes a mark on the search menu or a number when setting the password d Colored R G Y B buttons Use to navigate BD ROM menus They are also used for MOVIE PHOTO MUSIC or NetCast ZOOM Displays or exits the Zoom menu Battery Installation Remove the battery cover on the rear of the Remote Control and insert the battery with the facing in the same direction as the on the ba...

Page 15: ...he LCD panel after revolving it To revolve the LCD panel to its original position open the LCD panel to a vertical position Revolve the LCD panel counterclockwise slowly 180 degrees y y When finished using the unit return the LCD panel to its original position y y Do not leave the LCD panel in the face up position or sudden shocks may damage it Rechargeable battery y y The internal rechargeable ba...

Page 16: ... LTD Connecting to Your TV Make one of the following connections depending on the capabilities of your existing equipment y y Video connection page 16 y y HDMI connection page 17 y y Depending on your TV and other equipment you wish to connect there are various ways you could connect the player Use only one of the connections described in this manual y y Please refer to the manuals of your TV Ster...

Page 17: ...ith non HDCP device This player does not playback and TV screen is changed to black screen y y When you use HDMI connection the picture will not be displayed on the LCD panel y y If a connected HDMI device does not accept the audio output of the player the HDMI device s audio sound may be distorted or may not output y y When you use HDMI connection you can change the resolution for the HDMI output...

Page 18: ...5 seconds y y When you set the resolution to 576i with HDMI connection actual resolution is outputted to 576p y y When you set the resolution to Auto 1080i or 1080p for LCD panel actual resolution is outputted to 720p y y If you select a resolution manually and then connect the HDMI jack to TV and your TV does not accept it the resolution setting is set to Auto y y If you select a resolution that ...

Page 19: ...er that supports one or more of the audio formats supported by your player Check the logos on the front of the Audio Video receiver and the manual PCM Stereo PCM Multi Ch Dolby Digital Dolby Digital Plus Dolby TrueHD DTS and or DTS HD Connecting to an Amplifier via HDMI Output Connect the player s HDMI OUT jack to the corresponding in jack on your amplifier using a HDMI cable HDMI cable HDMI cable...

Page 20: ...a wired network provides the best performance because the attached devices connect directly to the network and are not subject to radio frequency interference Please refer to the documentation for your network device for further instructions Connect the player s LAN port to the corresponding port on your Modem or Router using a commercially available LAN or Ethernet cable y y When plugging or unpl...

Page 21: ...rrent network settings 3 Use w s a d to select the IP mode between Dynamic and Static Normally select Dynamic to allocate an IP address automatically If there is no DHCP server on the network and you want to set the IP address manually select Static then set IP Address Subnet Mask Gateway and DNS Server using w s a d and numerical buttons If you make a mistake while entering a number press CLEAR t...

Page 22: ...nection y y Even if the player is properly connected and configured some internet contents may not operate properly because of internet congestion the quality or bandwidth of your internet service or problems at the provider of the content y y Some internet connection operations may not be possible due to certain restrictions set by the Internet service provider ISP supplying your broadband Intern...

Page 23: ... accessing files music photo movie However for BD Live and Audio CD recording only FAT16 and FAT32 formats are supported Use the USB flash drive external HDD formatted in either FAT16 or FAT32 when using BD Live and Audio CD recording y y The USB device can be used for the local storage for enjoying BD Live discs with Internet y y This unit can support up to 4 partitions of the USB device y y Do n...

Page 24: ...o your TV type 4 3 Letter Box Select when a standard 4 3 TV is connected Displays theatrical images with masking bars above and below the picture 4 3 Pan Scan Select when a standard 4 3 TV is connected Displays pictures cropped to fill your TV screen Both sides of the picture are cut off 16 9 Original Select when a 16 9 wide TV is connected The 4 3 picture is displayed with an original 4 3 aspect ...

Page 25: ...Hz y y Even when 1080p Display Mode is set to 24 Hz if your TV is not compatible with 1080p 24 Hz the actual frame frequency of the video output will be 50 Hz to match the video source format Note HDMI Color Setting Select the type of output from the HDMI OUT jack For this setting please refer to the manuals of your display device YCbCr Select when connecting to a HDMI display device RGB Select wh...

Page 26: ...iscs like Primary Pass Thru Note Sampling Freq Digital Audio Output 192 kHz Select this if your A V Receiver or Amplifier is capable of handling 192 kHz signals 96 kHz Select this if your A V Receiver or Amplifier is not capable of handling 192 kHz signals When this choice is made this unit automatically converts any 192 kHz signals to 96 kHz so your system can decode them 48 kHz Select this if yo...

Page 27: ...ve not entered a password yet you are prompted to do so Enter a 4 digit password twice and press ENTER b to create a new password Password You can create or change the password None Enter a 4 digit password twice and press ENTER b to create a new password Change Enter the current password and press ENTER b Enter a 4 digit password twice and press ENTER b to create a new password If you forget your...

Page 28: ...You can restrict Internet access when BD Live functions are used Permitted Internet access is permitted for all BD Live contents Partially permitted Internet access is permitted only for BD Live contents which have content owner certificates Internet access and AACS Online functions are prohibited for all BD Live contents without a certificate Prohibited Internet access is prohibited for all BD Li...

Page 29: ... original factory settings Blu ray Storage Clear Initializes the BD Live contents from the connected USB storage If you reset the player to its original factory settings using Factory Set option you have to set all the activation for the on line services and network settings again Note Software Information Displays the current software version Update You can update the software by connecting the u...

Page 30: ...always available in every file and media Some functions can be restricted depending on many factors y y Depending on the BD ROM titles a USB device connection may be needed for the proper playback y y Unfinalized DVD VR format discs may not be played in this player y y Some DVD VR discs are made with CPRM data by DVD RECORDER This unit cannot support these kinds of discs Note Playing a file on a d...

Page 31: ... seems damaged from such an action you can format the connected USB device from the PC and reuse it with this player Caution y y Some BD Live contents may be restrictively accessed in some territories by contents provider s own decision y y It may take up to several minutes to load and start enjoying BD Live contents Note Basic operations for video and audio content To stop playback Press Z STOP w...

Page 32: ...op appears on the screen briefly press d PLAY to resume playback from the scene point If you press Z STOP twice or unload the disc Z Complete Stop appears on the screen The unit will clear the stopped point y y The resume point may be cleared when a button is pressed for example 1 POWER etc y y On BD ROM discs with BD J the resume playback function does not work y y If you press Z STOP once during...

Page 33: ...ormal playback press CLEAR y y If you press V once during Repeat Chapter Track playback the repeat playback cancels y y This function may not work on some disc or title Note Repeating a specific portion eroty This player can repeat a portion you have selected 1 While playback press REPEAT to select A at the beginning of the portion you wish to repeat 2 Press ENTER b at the end of the portion Your ...

Page 34: ...itles or file types y y All marked points are cleared if the title is in complete stop Z mode the title is changed or if you unload the disc y y If the total length of the title is less than 10 seconds this function is not available Note Using the search menu eroy Using search menu you can easily to find the point where you want to start playback To search a point 1 During playback press SEARCH to...

Page 35: ...ER b The file information appears on the screen While movie playback you can display the file information by pressing TITLE POPUP The information displayed on the screen may not be correct compared with actual content information Note Selecting a subtitle file y If the subtitle file name is different from the movie file name you need to select the subtitle file on the Movie menu before playing the...

Page 36: ...f Zoom Press ENTER b to display the Zoom menu page 33 g Effect Use a d to select a transition effect between photos in a slide show None Random Slide Door Lattice h Speed Use a d to select a delaying speed between photos in a slide show Normal Fast Slow 3 Press RETURN x to exit the option menu Listening to music while slide show i You can display photo files while listening to music files 1 While ...

Page 37: ...t the On Screen display y y If no button is pressed for a few seconds the on screen display disappears y y A title number cannot be selected on some discs y y Available items may differ depending on discs or titles y y If a interactive Blu ray Disc is playing back some setting information is displayed on the screen but prohibited to be changed Note Playing from selected time eroy 1 Press Q MENU m ...

Page 38: ...tle option 3 Use a d to select desired subtitle language 4 Press RETURN x to exit the On Screen display Some discs allow you to change subtitle selections only via the disc menu If this is the case press TITLE POPUP or DISC MENU button and choose the appropriate subtitle from the selections on the disc menu Note Watching from a different angle er If the disc contains scenes recorded at different c...

Page 39: ...t the all video adjustments 5 Use w s a d to select the Close option and press ENTER b to finish setting Changing subtitle code page y If the subtitle is displayed in broken letter you can change the subtitle code page to view the subtitle file properly 1 During playback press Q MENU m to display the playback menu 2 Use w s to select the Code Page option 3 Use a d to select desired code option 4 P...

Page 40: ...CD recording is completed Press ENTER b to check the music file created in the destination folder y y The table below shows the average recording time from an audio track with 4 minutes of playback time to a music file with 192 kbps as an example stop mode while playback 1 min 4 min y y Recording times in the table above are approximate y y Actual recording time for USB storage device varies depen...

Page 41: ...he NetCast using a d and press ENTER b 4 Select an option using a d and press ENTER b y y Detailed information of each service contact to the content provider or visit support link of the service y y The content of NetCast services and service related information including user interface is subject to changes Please refer to the web site of each service for most up to date information Note BP690B ...

Page 42: ...ecorded on the DVD Video being played Cannot play movie photo or music files y y The files are not recorded in a format that the unit can play y y The unit does not support the codec of the movie file The remote control does not work properly y y The remote control is not pointed at the remote sensor of the unit y y The remote control is too far from the unit y y There is an obstacle in the path o...

Page 43: ...roadband service speed may not be fast enough to stream video services Contact your Internet Service Provider ISP and increase the broadband speed Picture Symptom Cause Solution There is no picture y y Select the appropriate video input mode on the TV so the picture from the unit appears on the TV screen y y Connect the video connection securely y y Check the HDMI Color Setting in the Setup menu i...

Page 44: ...nit s HDMI OUT jack is connected to a DVI device The DVI jack does not accept audio signal y y Check the device connected to unit s HDMI OUT jack is compatible with audio format output from the unit Customer Support You can update the Player using the latest software to enhance the products operation and or add new features To obtain the latest software for this player if updates have been made pl...

Page 45: ...atest software to enhance the products operation and or add new features You can update the software by connecting the unit directly to the software update server y y Before updating the software in your player remove any disc and USB Device from the player y y Before updating the software in your player turn the player off and then turn it back on y y During the software update procedure do not t...

Page 46: ...e usable To update software the next time the software update procedure has to be started from the beginning again Do not turn off the power during the software update Caution 9 When update is completed the power will be turned off automatically in a few seconds 10 Turn the power back on The system now operates with the new version The Software Update function may not work properly depending on yo...

Page 47: ...U India IN Indonesia ID Israel IL Italy IT Jamaica JM Japan JP Kenya KE Kuwait KW Libya LY Luxembourg LU Malaysia MY Maldives MV Mexico MX Monaco MC Mongolia MN Morocco MA Nepal NP Netherlands NL Antilles AN New Zealand NZ Nigeria NG Norway NO Oman OM Pakistan PK Panama PA Paraguay PY Philippines PH Poland PL Portugal PT Romania RO Russian Federation RU Saudi Arabia SA Senegal SN Singapore SG Slov...

Page 48: ...donesian 7378 Interlingua 7365 Irish 7165 Italian 7384 Japanese 7465 Kannada 7578 Kashmiri 7583 Kazakh 7575 Kirghiz 7589 Korean 7579 Kurdish 7585 Laotian 7679 Latin 7665 Latvian Lettish 7686 Lingala 7678 Lithuanian 7684 Macedonian 7775 Malagasy 7771 Malay 7783 Malayalam 7776 Maori 7773 Marathi 7782 Moldavian 7779 Mongolian 7778 Nauru 7865 Nepali 7869 Norwegian 7879 Oriya 7982 Panjabi 8065 Pashto P...

Page 49: ...olby Laboratories Manufactured under license under U S Patent s 5 451 942 5 956 674 5 974 380 5 978 762 6 226 616 6 487 535 7 212 872 7 333 929 7 392 195 7 272 567 other U S and worldwide patents issued pending DTS and the symbol are registered trademarks DTS HD DTS HD Master Audio and the DTS logos are trademarks of DTS Inc Product includes software DTS Inc All Rights Reserved DVD Logo is a trade...

Page 50: ... Pass Thru 3 If the HDMI option is set to DTS re encode the audio output is limited to 48 kHz and 5 1Ch If the HDMI option is set to DTS re encode the DTS Re encode audio is outputted for BD ROM discs and the original audio is outputted for the other discs like Primary Pass Thru y y The audio is outputted as PCM 48 kHz 16 bit for MP3 WMA file and PCM 44 1kHz 16 bit for Audio CD while playback y y ...

Page 51: ...TM Connector Earphone terminal ø 3 5 mm stereo mini jack x 2 System Laser Semiconductor laser Wavelength 405 nm 650 nm Signal system Standard PAL color TV system Frequency response 20 Hz to 20 kHz 48 kHz 96 kHz 192 kHz sampling Signal to noise ratio More than 90 dB AV OUT connector only Harmonic distortion Less than 0 02 Dynamic range More than 85 dB LAN port Ethernet jack x 1 10BASE T 100BASE TX ...

Page 52: ...Maintaining the Unit The unit is a high tech precision device If the optical pick up lens and disc drive parts are dirty or worn the picture quality could be diminished For details please contact your nearest authorized service center Notes on Discs Handling Discs Do not touch the playback side of the disc Hold the disc by the edges so that fingerprints do not get on the surface Never stick paper ...

Page 53: ...e without prior notice including but not limited to the suspension removal or cessation of all or any part of the Content or Services Should you have any inquiry or problem related to the Content or Services you may refer to the Service Provider s website for the most up to date information LGE is neither responsible nor liable for customer service related to the Content and Services Any question ...

Page 54: ...o the dealer from whom the equipment was originally purchased The dealer may before carrying out service under guarantee require a receipted account as evidence of the date of purchase D We respectfully point out that your dealer is not obligated to replace batteries if they become exhausted or worn in use E Aerial alignment and consumer control adjustments are not covered by this guarantee This g...

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