Troubleshooting
43
Trouble
shoo
ting
5
Network
Symptom
Cause & Solution
BD-Live feature does not
work.
y
The connected USB storage may not have enough space. Connect
the USB storage with at least 1GB free space.
y
Ensure that the unit is correctly connected to the local area network
and can access the internet (see page 20).
y
Your broadband speed may not fast enough to use the BD-Live
features. Contact your Internet Service Provider (ISP) and increase the
broadband speed is recommended.
y
The [BD-Live connection] option in the [Setup] menu is set to
[Prohibited]. Set the option to [Permitted].
Streaming video services (such
as YouTube™, etc.) are often
stopped or “buffer” during
playback.
y
Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed.
Picture
Symptom
Cause & Solution
There is no picture.
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y
Connect the video connection securely.
y
Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y
Your TV may not support the resolution you have set on the player.
Change the resolution that your TV accepts.
y
The player’s HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
Picture noise appears.
y
You are playing a disc recorded in a color system that is different from
your TV.
y
Set the resolution which your TV accepts.
BP690B-P.AGBRLLK_ENG_1929.indd 43
6/24/11 2:02 PM
