2-4
DIGITAL DISPLAY & MEDIA TRAINING MASTER
What cables is the customer
using to connect the BD?
NO
YES
Determine what cables the customer is using to connect the BD to the TV
and if connected properly. Refer to OM for connections. Tighten any loose
cables. Make sure the customer is not connecting a BD to VCR or BD to
DVD Recorder. Copy protection can distort the picture on older VCR
models.
Is the TV set to the correct input?
NO
YES
Make sure the TV is on the correct input. Turn TV off, then on to
determine input. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.
Does rolling appear when
watching multiple discs?
NO
YES
One disc displaying the issue is a problem with the disc. Multiple discs
displaying the problem could indicate the BD lens needs to be cleaned.
Recommend the customer use a lens cleaner on the BD. A lens cleaner
is available at any local electronics retailer.
Does rolling appear when
watching a TV program?
NO
YES
Rolling appearing when watching a TV program indicates an issue with
the display. If the TV program is fine, then connect the BD to another input
on the display to determine if the problem is following the BD.
Does rolling appear when the BD
is connected to another TV?
NO
YES
Connect the BD to another TV and play a disc. No lines during disc play
back indicates a problem with the first TV. Please refer to the owners
manual for instructions on how to connect the BD to a TV. If the BD has a
problem on the second TV, then see service chart for service information.
Has the customer tried another
set of cables?
NO
Have the customer try another set of cables. A bad cable can also cause
video problems. Test the cable with another device to the TV to also
determine if the TV is bad. If BD is problem, please see service chart for
service information.
1-3. Rolling Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.
Summary of Contents for BH4120SN
Page 56: ...2 47 WAVEFORMS IC501 MT8560 X TAL 27 MHz 1 1 7 8 10 9 1 SYSTEM PART 1 ...
Page 59: ...2 50 WAVEFORMS H_SDA H_SCL 11 12 5 HDMI PART 12 11 ...
Page 60: ...2 51 WAVEFORMS HDMI_CLK_N 13 13 12 11 14 HDMI_0_N 14 JK803 ...
Page 61: ...2 52 ...
Page 79: ...2 87 2 88 2 MAIN P C BOARD TOP VIEW BOTTOM VIEW ...
Page 80: ...3 AMP P C BOARD TOP VIEW BOTTOM VIEW 2 89 2 90 ...
Page 81: ...4 JACK P C BOARD 5 FRONT P C BOARD TOP VIEW BOTTOM VIEW 2 91 2 92 TOP VIEW BOTTOM VIEW ...
Page 83: ...3 2 ...
Page 87: ...A800 Front SPK A700 Center SPK A600 Rear SPK 4 SPEAKER SECTION 4 1 FRONT CENTER REAR SPEAKER ...
Page 88: ...A900 4 2 PASSIVE SUBWOOFER ...
Page 89: ......
Page 103: ...4 14 MEMO ...