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Can I use my Wireless Home Phone device internationally?

No. Use is limited to the United States, Puerto Rico, U.S. Virgin

Islands, Guam, and Northern Mariana Islands.

What is the warranty on the Wireless Home Phone device?

AT&T Wireless Home Phone device has a 12-month limited

warranty. For details, see page 33-34.

I can’t make or receive calls with my Wireless Home Phone

device. What should I do?

Follow the troubleshooting steps found on the following pages.

If further assistance is required, call 1-800-331-0500.

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Summary of Contents for AF300

Page 1: ...User Guide AT T Wireless Home Phone ...

Page 2: ...ith your DVR Satellite systems please check with your provider DSL customers should contact their provider before transferring a phone number to ensure uninterrupted DSL Internet service WHP device is sold for use on the AT T wireless network and cannot be activated on other carriers wireless networks Service provided by AT T Mobility Portions 2014 AT T Intellectual Property All rights reserved AT...

Page 3: ...i Welcome to AT T Thank you for purchasing an AT T Wireless Home Phone device Model LG AF300 To get the most from your new device check out our videos and interactive tutorials at att com whptutorial ...

Page 4: ...ii ...

Page 5: ...ling 12 Call Waiting 13 Call Forwarding 14 Helpful Tips 14 Important Information 17 E911 Service 17 Power Outages 17 Device Compatibility 17 In Home Wiring 18 Frequently Asked Questions 19 Troubleshooting 22 Specifications 27 Safety Instructions 28 Battery Instructions 30 Radio Frequency RF Energy 31 FCC Compliance 32 Warranty 33 How to Get Warranty Service 35 Other Warranty Programs 35 Contents ...

Page 6: ...iv ...

Page 7: ...t up use and troubleshoot your Wireless Home Phone device Refer to your User Guide for detailed information about using your Wireless Home Phone device including advanced troubleshooting and frequently asked questions Call AT T Customer Care at 800 331 0500 for assistance with your AT T service Wireless Home Phone WHP device is a mobile device that may be used with home phone equipment in differen...

Page 8: ...2 Getting to Know Your Device Power Battery Cover Battery Charge Wireless Service Voicemail Power Input On Off Telephone Ports ...

Page 9: ... Green Solid High Green Blinking Battery in use High Yellow Solid Medium Yellow Blinking Battery in use Medium Red Solid Low Red Steady Blinking Battery in use Low Red Rapid Blinking Battery not installed Off No charge Wireless Service Green Solid 1 to 5 Bars Signal Strength Low to High Green Blinking AT T 3G MicroCell Service Solid Red Antenna No service Blinking Red Antenna Check SIM For MicroCe...

Page 10: ... s It also includes a back up battery in case of a power outage Device Installation Before You Begin Wireless Home Phone device works exclusively with the AT T cellular network and DOES NOT use your home phone wall jacks Your device should be located Where you have a strong cellular signal from a cell tower typically near a window or outside wall Signal strength may vary in different parts of your...

Page 11: ...ed for backup purposes only and may take approximately three and a half 3 5 hours to fully charge battery will charge inside the device while connected to a power supply Charge time may be impacted by environmental factors and the battery will stop charging when the ambient temperature is outside of the temperature range allowed for charging 32 F 131 F ...

Page 12: ... an electrical outlet 2 Insert the small end of the power cord into the Power Input port on the back of your Wireless Home Phone device 3 Slide the On Off switch to the On position Check the Wireless Signal More green bars indicate a stronger signal Your device can be relocated in your home for best performance ...

Page 13: ...Home Phone Base using your existing phone cable or included phone cable IMPORTANT DO NOT plug the Wireless Home Phone Base into your home phone wall jack Place a Test Call Place a test call from your connected home phone Make sure to use 10 digit dialing even for local phone calls For best results place the cordless phone base at least 12 inches from the Wireless Home Phone Base NOTE Keep your cor...

Page 14: ...ur connected home phone Make sure to dial the 10 digit phone number including area code For best results place the cordless phone base at least 12 inches from the Wireless Home Phone device Note Keep your cordless phone plugged into a power outlet ...

Page 15: ...bout four days so you should keep a phone plugged into your wall jack to receive calls on your old service including 911 until your transfer completes However you can make calls immediately on your Wireless Home Phone device Check transfer status at att com port The Phone 2 port can be used to connect an additional phone or stand alone answering machine It uses the same phone number as the Phone 1...

Page 16: ...o to att com voicemailsetup Message Waiting There are two indicators for a new message waiting 1 the voicemail icon and 2 an intermittent dial tone The voicemail icon on your Wireless Home Phone device blinks when a voicemail message is waiting You will also hear an intermittent dial tone on any connected phone handset before placing a call Retrieving Messages To retrieve voice messages dial 1 on ...

Page 17: ...email messages Transferring a Phone Number Transferring a landline phone number to your Wireless Home Phone device can take about four days Outgoing calls can be made immediately using your Wireless Home Phone device however incoming calls including 911 will continue through your old service until the transfer is complete Keep a phone connected to your existing home wiring or prior service to cont...

Page 18: ...isting call press the Flash or Phone Talk key on your phone to put the first party on hold When you hear a dial tone dial the second party s number wait up to four 4 seconds When the second party answers press the Flash or Phone Talk key again to complete the three way connection If the second party does not answer press the Flash or Phone Talk key to end the connection and return to the first par...

Page 19: ...ween calls To clear the current call and accept the waiting call enter 1 and press the Flash or Phone Talk key To reject the waiting call enter 0 and press the Flash or Phone Talk key Notes Your Wireless Home Phone comes with standard three way calling and call waiting Operation of these features will vary depending on your home phone equipment If your phone does not have a Flash or Phone Talk key...

Page 20: ...hree 3 seconds and you hear a confirmation tone for the un forwarding to complete before hanging up Note Applicable wireless minute plan rates apply to forwarded calls Helpful Tips Home Answering Machines If you choose to use your home answering machine instead of the voicemail provided by your Wireless Home Phone you will need to set your answering machine to pick up calls before network voicemai...

Page 21: ...setting is the medium at level 2 Your home phone s may have a separate volume level setting function that is independent of the Wireless Home Phone device Powering On Off The On Off switch is used to turn your Wireless Home Phone device on or off When powered off the Wireless Home Phone device will no longer send or receive calls but it will continue to charge the back up battery if still connecte...

Page 22: ...nected to the MicroCell TTY Support TTY Text Telephony and TDD Telecommunications Device for the Deaf are supported by the Wireless Home Phone device In order to use the TTY network you must have a TTY compatible phone and be in TTY mode Note that most digital wireless devices are TTY compatible Dial 889n to set the TTY mode n 0 TTY off mode The standard voice speaking mode and listening mode This...

Page 23: ...ceive calls including 911 calls during a power outage Device Compatibility The Wireless Home Phone device is not compatible with data or messaging services home security systems fax service medical alert systems medical monitoring systems credit card machines IP PBX Phone systems or dial up Internet service May not be compatible with your DVR Satellite systems please check with your provider DSL c...

Page 24: ...d unless you possess sufficient knowledge of electrical systems Use with home wiring requires the physical disconnection from other services including the landline coming into your home Use of a qualified licensed electrician is highly recommended Improper installation may result in phone equipment damage or even a fire ...

Page 25: ... guide for the most common installation methods Other helpful information Installation near a window or outside wall is strongly recommended to ensure the strongest possible wireless signal in order to maximize voice quality If your voice quality is unacceptable your device may not have sufficient signal strength green bars You may need to relocate the device to another area of your home with a st...

Page 26: ...an I move my Wireless Home Phone device and use it in another location Yes you can use your device anywhere in the U S where AT T is authorized to provide wireless services All you need is an available wireless signal and power outlet When I dial a seven digit number using the Wireless Home Phone device I get a message that the number cannot be completed as dialed Does the Wireless Home Phone devi...

Page 27: ...na Islands What is the warranty on the Wireless Home Phone device AT T Wireless Home Phone device has a 12 month limited warranty For details see page 33 34 I can t make or receive calls with my Wireless Home Phone device What should I do Follow the troubleshooting steps found on the following pages If further assistance is required call 1 800 331 0500 ...

Page 28: ...h sufficient network signal at least 1 to 2 green bars are displayed Make sure your home telephone equipment has power and is connected properly to the Wireless Home Phone device Caller Number ID only Like all wireless services only the calling number is displayed with Caller ID Your home phone equipment may support the display of names stored in its contacts memory Battery LED is off Plug your Wi...

Page 29: ...y from other electronic devices and the Wireless Home Phone device including cordless phone base stations Wi Fi routers and cell phones Voice quality may degrade with a low battery charge red when operating with back up battery Connect to an AC power source to recharge when power is available WirelessService indicator is blinking green The Wireless Home Phone device is connected to a 3G MicroCell ...

Page 30: ...e device to your local AT T store Or call AT T Customer Care at 1 800 331 0500 Can t connect to my 3G MicroCell Add the phone number associated with your Wireless Home Phone device to your 3G MicroCell Approved User List Power cycle your 3G MicroCell as well as your Wireless Home Phone device Make sure the Wireless Home Phone device is within range of the 3G MicroCell SIM Card doesn t work in my m...

Page 31: ...l tone when you pick up your handset My phone doesn t ring when a call comes in If you recently transferred your landline number you will continue to receive incoming calls on your previous service until the transfer is complete To check transfer status visit att com port Make sure your Wireless Home Phone device is NOT connected to your in home phone wiring Make sure your home phone is powered on...

Page 32: ...ngs Alternately the network voicemail setting can be increased dial 1 to access the voicemail platform and follow the prompts to increase the number of rings To remove network voicemail from your account call AT T Customer Care by dialing 611 or 800 331 0500 I hear a constant low frequency tone not dial tone when I try to place a call Hang up your home phone to restore dial tone ...

Page 33: ...D H 4 73 W 4 73 D 1 00 H Weight 6 35 oz including back up battery Back up Battery 1 700 mAh Typ Talk time Approximately 4hrs Standby time Up to 38hrs Note The value of the talk time or standby time varies with the actual environment ...

Page 34: ...the device on board aircraft Operating of the device may interfere with medical devices like hearing aids and pacemakers Consult a physician or the manufacturer of the medical device before using Be aware of usage limitations when using the device at places such as oil warehouses or chemical factories where there are explosive gases or explosive products being processed Even if your terminal is in...

Page 35: ...the life of electronic devices Prevent liquids from leaking into the device Do not attempt to disassemble the device by yourself Non expert handling of the device may cause bodily injury or device damage Do not install or remove the SIM card when the power is on Do not place the battery or device in a microwave oven The battery and device will overheat catch fire or explode resulting in serious bo...

Page 36: ... of fire explosion leakage or other hazard Do not short circuit a battery or allow metallic conductive objects to contact battery terminals Replace the battery only with another battery that has been qualified with the system per this standard IEEE Std 1725 Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance wi...

Page 37: ...ice complies with radio frequency RF exposure limits adopted by the Federal Communications Commission for an uncontrolled environment This device should be installed and operated with minimum distance of 20 cm between the device your body ...

Page 38: ...rmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televis...

Page 39: ... applicable only to end users in the United States This product or phone is warrantied for 12 months from date of purchase For warranty service information please call LG service number 1 800 793 8896 The manufacturer s website http us lgservice com is also available for assistance This warranty only applies if the product has been used in accordance with the manufacturer s instructions under norm...

Page 40: ...OWEVER THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL STATUTORY RIGHTS UNDER THE APPLICABLE NATIONAL LAWS TO THE EXTENT PERMITTED BY APPLICABLE LAW LG DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA FOR ANY LOSS OF PROFIT LOSS OF USE OF PRODUCTS OR FUNCTIONALITY LOSS OF BUSINESS LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT INCREASED COSTS OR EXPE...

Page 41: ...lso be mailed to LG Electronics Service Mobile Handsets P O Box 240007 Huntsville AL 35824 DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS Please call or write for the location of the LG authorized service center nearest you and for the procedures for obtaining warranty claims Other Warranty Programs You may have other warranty programs with your purchase such as warranty exchange If so please ref...

Page 42: ...Notes ...

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Page 48: ...MFL68603701 1 0 Printed in Korea ...

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