ENGLISH
49
ENGLISH
The screen image looks abnormal.
Problem
Resolution
Is the screen position wrong?
•
See if the graphic card resolution and frequency are supported by the
product. If the frequency is out of range, set to the recommended resolution
in the Control Panel "Display" Setting menu.
The screen is displayed
abnormally.
•
The proper input signal is not connected to the signal port. Connect the
signal cable that matches with the source input signal.
After-image appears on the product.
Problem
Resolution
After-image appears when the
product is turned off.
•
If you use a fixed image for a long time, the pixels may be damaged quickly.
Use the screen-saver function.
PRECAUTIONS TO TAKE TO PREVENT IMAGE RETENTION
•
If a static image is displayed for an extended period of time, the screen may be damaged and the image retention
can last for a long time or could be permanent. Damage resulting from long-term static images is not covered by
the product warranty.
•
Do not display a static image on the screen for more than two hours. Displaying images in a 4:3 aspect ratio for an
extended period of time may cause image retention around the border of the screen. Most third-party products
have the same issue and this will not be accepted as a cause for refund or exchange.