LG 70LY390C-CA, Owner'S Manual

Page: 57 / 69

57
ENG
ENGLISH
TROUBLESHOOTING
Movie
Problem Solution
Message is displayed
saying “This file is invalid”
or the audio is working
normally but the video is
not working normally. y Check whether the file is playing normally on a PC.
(Check whether the file is damaged.)
y Check whether the resolution is supported.
y Check whether the video/audio codec is supported.
y Check whether the frame rate is supported.
Message is displayed
saying “Unsupported
Audio” or the video is
working normally but
the audio is not working
normally.
y
Check whether the file is playing normally on a PC.
(Check whether the file is damaged.)
y Check whether the audio codec is supported.
y Check whether the bit rate is supported.
y Check whether the sample rate is supported.
Subtitle is not working. y Check whether the file is playing normally on a PC.
(Check whether the file is damaged.)
y Check whether the video file and subtitle file name are the same.
y Check whether the video file and subtitle file are located in the same
folder.
y
Check whether the subtitle file is supported.
y Check whether the language is supported. (When you open the
subtitle file in Memo Pad, you can check the language of the subtitle
file.)