ENGLISH
31
TROUBLESHOOTING
TROUBLESHOOTING
Problem
Solution
Cannot control the TV
with the remote control.
y
y
Check the remote control sensor on the product and try again.
y
y
Check if there is any obstacle between the product and the remote control.
y
y
Check if the batteries are still working and properly installed ( to , to ).
No image display and no
sound is produced.
y
y
Check if the product is turned on.
y
y
Check if the power cord is connected to a wall outlet.
y
y
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off suddenly.
y
y
Check the power control settings. The power supply may be interrupted.
y
y
Check if the
Automatic Standby
(Depending on model)
/ Sleep Timer
/
Off Time
feature is activated in the
TIME
settings.
y
y
If there is no signal while the TV is on, the TV will turn off automatically after 15
minutes of inactivity.
When connecting to the
PC (HDMI/RGB), ‘No
signal’ or ‘Invalid Format’
is displayed.
y
y
Turn the TV off/on using the remote control.
y
y
Reconnect the HDMI/RGB cable.
y
y
Restart the PC with the TV on.
