LG SIGNATURE DleX9500 Series, Owner'S Manual

Page: 47 / 108

47
ENGLISH
Before Calling for Service (cont.)
Problem Possible Causes Solutions
Drying time is
not consistent
• Heat settings, load size, or
dampness of clothing is not
consistent.
• The drying time for a load will vary depending on the heat
setting, the type of heat used (electric, natural gas, or LP gas),
the size of the load, the type of fabrics, the wetness of the
clothes, and the condition of the exhaust ducts and lint filter.
Clothes take
too long to dry
• Load is not properly sorted.
• Large load of heavy fabrics.
• Dryer controls are not set
properly.
• Lint filter needs to be cleaned.
• Exhaust ducts blocked, dirty, or
duct run is too long.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Dryer is overloaded.
• Dryer is underloaded.
• Energy Saver option selected
• Separate heavy items from lightweight items. Larger and
heavier items take longer to dry.
• Heavy fabrics take longer to dry because they tend to
retain more moisture. To help reduce and maintain more
consistent drying times for large and heavy fabrics,
separate these items into smaller loads of a consistent size.
• Use the appropriate control settings for the type of load
you are drying.
• Make sure the lint filter is cleaned before every load. With
some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
• Confirm that the exhaust ductwork is properly configured
and free of debris, lint, and obstructions. Make sure that
outside wall dampers can open properly and are not
blocked, jammed, or damaged.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra items to
ensure proper tumbling action.
• If using the Cotton/Normal cycle, deselect the Energy Saver
option. This option reduces energy use by adding an air dry
section to the beginning of the cycle.
Clothes are
wrinkled
• Clothes dried too long
(overdried).
• Clothes left in dryer too long
after cycle ends.
• Overdrying a load of laundry can lead to wrinkled clothes.
Try a shorter drying time, and remove items while they
still retain a slight amount of moisture.
• Remove items from the dryer immediately at the end
of the cycle. Use the WRINKLE CARE option to continue
tumbling clothes at the end of the cycle, for up to 3 hours.
Clothes are
shrinking
• Garment care instructions are
not being followed.
• To avoid shrinkage, please carefully follow the fabric care
instructions for your garment, because some fabrics will
naturally shrink when washed. Other fabrics can be washed but
will shrink when dried in a dryer. Use a low or no heat setting.
indicator
light is on
during the
drying cycle
• Water supply error. • Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to MAX line.
(2) Make sure steam feeder is seated properly and drawer is
fully closed.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor in the
steam generator will not work.
• The pump is not working. Unplug the dryer and call for
service.
Water drips
from nozzle
when Steam
Cycle starts
• This is normal. • This is steam condensation. The dripping water will stop
after a short time.
The display
shows “d80”,
“d90”, “d95”
• The duct work is about 80%,
90%-95% blocked.(“d80”, “d90”
or “d95” error code displayed 2
hours only)
• House exhaust system blocked.
•
Do not use the dryer until the exhaust system has
been cleaned and/or repaired.
Using the dryer with a
severely restricted exhaust is dangerous and could result
in a fire or other property damage.
• Check the outside dryer vent while the dryer is operating
to make sure there is strong airflow.
• If the exhaust system is extremely long, have it repaired or
rerouted.
• Keep the area around the dryer clean and free of clutter.
• Check the vent hood for damage or lint clogging.
• Make sure the area around the vent hood is clear.
TrOuBLEShOOTiNg
MFL67731093_en_170718.indd 47 2017.7.18 1:52:45 PM