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IP8830 Broadworks IP Phone

User

Guide

Dec.

‘08

Appendix C IP8830 Icons

Your IP8830 displays various icons in the upper line of the LCD to assist you in understanding the status

of the phone. Below is a list of icons and their meaning.

LAN or Network connection icon indicates the status of the LAN connection to the IP8830. If the

icon is blinking, the LAN connection is faulty. This icon displays as the first icon on the left.

PC Port icon, when displayed, indicates a device, generally a PC, is connected to the PC port of

the IP8830.

Only one of the following Bluetooth icons may display based on status.

Bluetooth module icon indicates the optional Bluetooth module is installed with no paired

headsets. When blinking, the IP8830 is searching or attempting to pair with a headset.

Bluetooth paired icon, indicates one or more (maximum 5) headsets are paired with the module

but none are active. When blinking the IP8830 is attempting to pair or connect a headset

Bluetooth connected icon, indicates a headset is connected to IP8830. When blinking rapidly, the

IP8830 is searching or attempting to pair or disconnect a headset. When blinking slowly, the

Bluetooth headset is in use.

Forward icon indicates calls to the extension are forwarded.

Message icon indicates one or more messages waiting in Voice Mail.

DND icon indicates the IP Phone is in DND and will not notify you of incoming calls.

Hold icon indicates the extension has calls on hold.

Locked icon indicates the IP Phone is locked and a password is required to place calls.

Summary of Contents for IP8830

Page 1: ...LGN8830 1002SBUG 01 00 Dec 08 IP8830 IP Phone User Guide for Broadworks Please read this guide carefully before operating your set Retain this guide for future reference ...

Page 2: ...eiver is connected If problems persist consult the dealer or an experienced radio TV technician for help Canadian Compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada This device complies with Class B limits of Industry Canada Operation is subject to the following two conditions 1 This de...

Page 3: ...foot traffic or heavy objects Also do not locate cables between the desktop and walls where they may be crushed damaging the insulation Check the cables regularly and if damage is noted disconnect your phone Contact your local representative for a replacement Should liquid spill on the phone disconnect the unit from power and the network Do not use during lightning storms Lightning presents a pote...

Page 4: ...13 Muting a Call 8 3 14 Accessing Your Voice Mail 8 3 15 DSS BLF Coverage 8 3 16 Hotline Warm Line 9 4 Advanced Services and the IP8830 Phone LCD Menu 10 4 1 Using the Call Logs Menu 10 4 2 Using the Phone Book Menu 10 4 3 Private Hold 12 4 4 Barge in 12 5 Setting Your Preferences 13 5 1 LCD Contrast 13 5 2 Ring Setting 13 5 2 1 Setting the Ring Type 13 5 2 2 Setting Line Ring Type and Delay 14 5 ...

Page 5: ...luetooth Headset 20 5 10 1 Pairing a Bluetooth headset 21 5 10 2 Connect or Disconnect a Paired Headset 21 5 10 3 Deleting a Headset from the Paired List 22 5 10 4 Bluetooth Module Information 22 5 11 Language Setting 23 Appendix A Dial Pad Character Set 24 Appendix B Time Zones 25 Appendix C IP8830 Icons 26 ...

Page 6: ...aled feature codes Refer to your system administrator for further information The IP8830 Phone has fixed feature buttons soft feature keys flexible buttons that are configurable and dial pad buttons as shown in the figure below The twenty four 24 flexible buttons access lines and features based on the IP Phone configuration Flexible buttons assigned for line access called line buttons represent a ...

Page 7: ...green Flexible buttons not assigned for line access may access features such as Speed dial Redial and others Refer to section 5 5 and your system administrator for further information The figure below shows other major components of IP8830 Phone These components include Handset Speaker and microphone Message Wait Indicator Message LED LCD 240 by 56 pixel displays 4 lines Flexible button labels The...

Page 8: ...tely for connection to power The handset connects to the base with the supplied standard handset coiled cord Use the chart below to make connections to the IP Phone 1 LAN Connect the IP Phone LAN port to the LAN wall jack with the provided LAN cable 2 PC Connect the IP Phone PC port to your desktop PC with an RJ 45 terminated UTP 5 cable 3 Power If the LAN port supports PoE IEEE 802 3af compliant ...

Page 9: ...for processing To send the digits immediately press the button to indicate dialing is complete and then the IP Phone sends the number to the call server To place a call o Lift the handset You may press the speakerphone button or line button to activate the speakerphone To use a headset press the headset button o Dial the destination number After a short delay the IP Phone sends the number or dial ...

Page 10: ...ey The active call status changes to hold and you receive dial tone o Dial the number you wish to receive the transfer o Await answer and announce the transfer o Hang up the handset to complete the transfer To cancel a transfer for example the second party does not answer or is busy o Press the EndCall softkey 3 5 Using Blind Call Transfer You can transfer an active call to another extension witho...

Page 11: ...e IP Phone has a 3 Party Conference feature that lets you converse with two other parties simultaneously To set up a conference o Place first call as normal o Press the Conferen softkey The call status changes to hold and you receive dial tone o Dial the number you want to join the conference o When the party answers press the Join softkey to establish the conference To end your conference and dis...

Page 12: ...30 Phone incorporates a Phone Book with up to 100 records Refer to section 4 2 for information on use of the Phone Book Each record includes a name contact information and a Speed number 00 to 99 When you dial a Speed number the IP Phone initiates a call to the contact Speed number dialing must be enabled Refer to your system administrator for further information To place a call using a Speed numb...

Page 13: ...S line type that addresses the special needs associated with an Attendant or Secretarial answering position The specific needs for these users are Direct Station Selection DSS one touch calling and transfers to extensions Busy Lamp Field BLF visual status indication of covered lines Coverage the ability to pick up calls ringing at those extensions The DSS line in the IP Phone uses the shared line ...

Page 14: ... use remotely Fast blinking red Call appearance ringing for covered line Slow blinking red Remote call hold 3 16 Hotline Warm Line With Hotline Warm Line operation configured the IP Phone automatically calls the defined destination when you take the handset off hook or press the speaker button The call initiates immediately Hotline or after a delay of up to 10 seconds Warm Line The later permits y...

Page 15: ...her information To access the Call Logs menu o While in an idle state press the Up navigation or Call Log flexible button The Call Log menu displays with several choices missed outgoing and incoming o Use the Previous Next softkeys to select the desired log and press the OK softkey or dial the digit in front of the desired selection o The log will display information on the calls along with the re...

Page 16: ...he relationship between the dial pad digits and characters To edit a record o Access the Phone Book as described above o Use the Previous Next softkeys to display the desired record or dial the digit preceding the desired record o Press the right navigation button to display the Edit softkey o Select the Edit softkey o Edit the name contact information ring type and speed number for the record sel...

Page 17: ...key o Enter the search criteria name or contact information Use the Mode softkey to enter characters Refer to Appendix A Dial Pad Character Set which shows the relationship between the dial pad digits and characters o Select the OK softkey to view the search results 4 3 Private Hold Your Call Server may provide private hold If available a call on a shared line can be placed on hold and others cann...

Page 18: ...ress the OK softkey o Press the Down softkey to decrease the contrast or press the Up softkey to increase the contrast o Move to another parameter with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 2 Ring Setting Ring settings determine the ring type tone for the phone In addition the ring type for each line can be set with immediat...

Page 19: ...the type include one of up to fourteen tones Ringer Off or Set to Default see section 5 2 1 Of the fourteen tones five are permanently stored in the memory of the phone and the remaining five must be downloaded before use In addition for each line the ring signal can be immediate or delayed The delay is set in 1 second increments from 0 no delay to 10 seconds To set the ring type for a line o Pres...

Page 20: ... another parameter with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 3 Ringer Off The IP Phone can be programmed not to ring when an incoming call is received To set the Ringer Off parameter o Press the Setting button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 3 ...

Page 21: ...eadset Function Toggles the Headset on and off 6 Redial Function Dials the last number dialed by the user 7 Return Call Function Dials the number of the last answered call 8 Set Call Forwarding Sets the call forwarding configuration 9 Conference Function 1 Initiates a conference call 2 Joins calls in a conference 10 Transfer Function Initiates a call transfer 11 Hold Function Places an active call...

Page 22: ...ires an SNTP server IP address or name To assign the SNTP server address o Press the Setting button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 6 or move the cursor to 6 Time Configuration using the Previous Next softkeys and press the OK softkey o Dial 1 or move the cursor to 1 SNTP Server Address using the Previous Next softkey...

Page 23: ...sor to 3 DST Auto Adjustment using the Previous Next softkeys and press the OK softkey o Press the Yes softkey to enable DST Auto Adjustment or press the No softkey to disable DST Auto Adjustment o Move to another parameter with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 6 4 Time Format The format of the LCD time display can be s...

Page 24: ... with the navigation buttons and continue the session or press the Setting button to exit the configuration session 5 7 Lock Outgoing Call The IP Phone can be configured to allow outgoing calls only if a password is entered When enabled the LCD screen will display the password request and the lock icon as shown and the password must be entered prior to placing an outgoing call To activate this fea...

Page 25: ...ble disable the Key Tone o Press the Settings button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 10 or move the cursor to 10 Key Tone using the Previous Next softkeys and press the OK softkey o Press the Yes softkey to enable the Key Tone or press the No softkey to disable the Key Tone o Move to another parameter with the navigat...

Page 26: ... headsets are already paired with the IP Phone press the right navigation button and select the Add softkey to add another headset o Select a Bluetooth headset from the list of headsets using the Next softkey and select the Pair softkey o When the Enter PIN Code message displays input the PIN associated with the headset and press OK softkey If a valid PIN is entered the headset is automatically ac...

Page 27: ...dset must be paired with your IP8830 To remove a headset from the Paired list o Press the Settings button o Dial 3 or move the cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 11 or move the cursor to 11 Bluetooth using the Previous Next softkeys and press the OK softkey o Dial 1 or move the cursor to 1 Headset Management using the Previous Next softkeys ...

Page 28: ...u number 12 is used when the IP Phone is equipped with a Bluetooth module When a Bluetooth module is not connected the Language menu number is 11 To select an available language o Press the Settings button o Dial 3 or move cursor to 3 Phone Settings using the Previous Next softkeys and press the OK softkey o Dial 12 or move cursor to 12 Language using the Previous Next softkeys and press the OK so...

Page 29: ...he table below maps each dial pad digit to characters available Three modes are available dial pad digits upper case letters and lower case letters as shown in the table Dial Pad Mode Digit Upper Case A Lower Case a 1 2 A B C a b c 3 D E F d e f 4 G H I g h i 5 J K L j k l 6 M N O m n o 7 P Q R S p q r s 8 T U V t u v 9 W X Y Z w x y z 0 Space Space ...

Page 30: ...T 03 30 Tehran Iran 44 GMT 04 00 Caracas Venezuela 13 GMT 04 00 Abu Dhabi UAE 45 GMT 04 00 La Paz Bolivia 14 GMT 04 00 Tbilisi Georgia 46 GMT 03 30 New Found land 15 GMT 04 30 Kabul Afghanistan 47 GMT 03 00 Brasilia Brazil 16 GMT 05 00 Islamabad Pakistan 64 GMT 03 00 Buenos Aires Argentina 17 GMT 05 30 New Delhi India 48 GMT 03 00 Georgetown Guyana 18 GMT 06 00 Dhaka Bangladesh 65 GMT 02 00 Inuuk ...

Page 31: ...dule is installed with no paired headsets When blinking the IP8830 is searching or attempting to pair with a headset Bluetooth paired icon indicates one or more maximum 5 headsets are paired with the module but none are active When blinking the IP8830 is attempting to pair or connect a headset Bluetooth connected icon indicates a headset is connected to IP8830 When blinking rapidly the IP8830 is s...

Page 32: ...LGN8820 1002SBUG 01 00 Dec 08 ...

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