Features and Benefi ts
Tailor Aria 300 series to help meet your business needs with some of the features below.
Networking and Voice over IP (VoIP)
Multi-site businesses can seamlessly share common functions
such as voicemail and centralised receptionist over their IP data network
Integrated Voice Messaging
Remote Offi ce Solution
The remote Service Gateway (RSG) can be
viewed as an extention of the Aria system into a remote location. It offers two extensions, features such as
alarm relay, paging from the main offi ce system and in the case of power outages or ADSL disruptions, a
PSTN back-up is available for emergency calls.
IP Phone or your Laptop
Travelling, working from home or even just a different location in the offi ce,
Aria’s IP soft phone allows you to remain an integral part of your offi ce’s phone system.
Computer Telephony Integration (CTI)
Dial customer numbers using details from your computer.
Use Caller ID from incoming calls to display customer details before you answer the call (Not available for
ID-blocked calls)
Integrated DECT Mobility
Supports up to 192 DECT handsets. Staff are given the freedom to move
around the offi ce / warehouse and carry their fully featured extension, improving customer service and
satisfaction, as more customer calls are answered fi rst time
Conferencing Options
Allow a user to link in other parties onto the same telephone call
PC Attendant Console
The Aria’s PC based attendant console with point and click operation can help
process calls quickly and accurately in high call volume environments.
Link your extension to your mobile or home phone
There are times when you are not able to be in the
offi ce, traveling interstate or perhaps working from home. Being able to receive calls and make outbound
calls from your offi ce extension would mean you could continue working wherever you may be, transparent
to your clients and colleagues.
Auto Attendant
The multi-layered Auto Attendant offers callers a number of options, so they may select
the one that best suits them. By pressing a single digit they can transfer to reception, off-net to a mobile or
another site, choose to leave a message or activate a page.
Night messaging also allows you to offer your callers real live options outside of your normal business
trading hours.
