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Customer 

 Large 

Motel/Resort

Requirements

   • Interface with Fidelio Front end system

   

   

• Hard to locate critical staff members

   

   

• Internet café Business centre

   

   

• Voice Mail for all rooms 

   

   

• Require after hours message options

Solution 

 

Aria 600 with Hospitality Software / Voice Mail / DECT

Benefi ts

Cost effective

 • 

 

Aria Systems provide full hotel functionality at an 

affordable price

 • 

 

Integrated DECT provides access to roaming staff at 

affordable price

VMIB Voice Mail

 • 

 

Voice Mail provides automatic clearance of messages 

on check out

  • Night message with advanced functionality

Integrates with PMS suppliers such as Fidelio

 • 

 

Aria systems can interface with all front offi ce systems 

(PMS) suppliers eg. FCS, Fidelio

Internet options

 – e-mails have brought extra revenue. 

Demand increasing from corporate travelers 

  • ADSL to business centre (subject to availability)

 • 

 

ISDN to business centre (STIB card 64/128 - ISDN 

modem required)

 • 

 

ADSL to room via OEM high speed internet access 

device systems.

IP NETWORK

425 rooms

PMS Interface 
with Fidelio

VMIB

Aria 600

Motel/Resort

DECT

Internet access

Front desk

Reception

Concierge

Restaurant/Bar

 Aria Communications Pty. Ltd.

T/A LG-Nortel Systems

ABN 22 090 723 925

895 Wellington Road

Rowville Victoria 3178

 1800 011 388      

www.lg-nortel.com.au

Summary of Contents for 300 Series

Page 1: ...y of your organisation Least cost routing allows your business to automatically take advantage of the cheapest call rates made available by network carriers Reliable Mobility Solutions Locate staff wherever they are within your premises Staff may be paged via handsets and alerted to important calls or may be contacted on their own DECT wireless phone Future Friendly Not only do the Aria IP enabled...

Page 2: ...grated DECT Mobility Supports up to 192 DECT handsets Staff are given the freedom to move around the office warehouse and carry their fully featured extension improving customer service and satisfaction as more customer calls are answered first time Conferencing Options Allow a user to link in other parties onto the same telephone call PC Attendant Console The Aria s PC based attendant console wit...

Page 3: ...uters Call Centre Features and Statistics Supervisor can re route a queued call to a new destination Call monitoring by supervisor Agents can log on to multiple groups Call status on LCD handsets number of calls in queue longest time and average time Total calls and number of unanswered calls Average and longest queued calls Number and total time when all agents are busy Average ringing and servic...

Page 4: ...SS consoles on desk Touch screen option Provides SMS internally sending extensions messages Speed dial editor Class of Service Multiple Attendant option PC Admin Enhanced CAT 100 levels of password protected access e g IT Manager has access to different functionality compared to Receptionist Office manager access to basic functions relocate handset COS Speed dials handset button editor IT Manager ...

Page 5: ...essage with advanced functionality Integrates with PMS suppliers such as Fidelio Aria systems can interface with all front office systems PMS suppliers eg FCS Fidelio Internet options e mails have brought extra revenue Demand increasing from corporate travelers ADSL to business centre subject to availability ISDN to business centre STIB card 64 128 ISDN modem required ADSL to room via OEM high spe...

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