Lexus RX350 2023, Manual

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1-3. Connected Services
1-800-26-LEXUS (1-800-265-3987)

Puerto Rico
1-877-539-8777
■
Safety Connect Services Information
●
Phone calls using the vehicles Blue-
tooth
®
technology will not be possible
during Safety Connect.
●
Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which can limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●
Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●
Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United States Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●
Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■ Languages
The Safety Connect response center will
offer support in multiple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■
When contacting the response center
You may be unable to contact the response
center if the network is busy.
■ Free/Open Source Software Informa-
tion
This product contains Free/Open Source
Software (FOSS). The license information
and/or the source code of such FOSS can
be found at the following URL.
https://opensource.lge.com/osSch/
list?types=ALL&search=TL21BNU
When the engine switch is turned to
ON, the red indicator light comes on
for 2 seconds then turns off. Afterward,
the green indicator light comes on,
indicating that the service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service

Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)

No indicator light (off) = Safety
Connect service not active
■
Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
Safety Connect LED light Indi-
cators
Safety Connect services