Lexus 2014 RX 450h Warranty And Services Manual Download Page 17

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WARRAnty CoveRAgeS At A gLAnCe

Defect

Also applies to Arizona, Connecticut, Delawa

, Maine, Mar

yland, Massachusetts, Ne

w Jersey

Or
egon,

nnsylvania, Rhode Island,

rmont and

Wa
shington

hicles equipped with

California Ce

rtified Emission Cont

l System.

hicles co

d by this warranty ar

e also

d by the F

ederal Emission Cont

l Wa
rrant
y.

Introduction

Summary of Contents for 2014 RX 450h

Page 1: ...201 4 RX 450h WARRANTY AND SERVICES GUIDE OwnerAmenities WarrantyInformation MaintenanceRequirements...

Page 2: ...parts such as the inverter under the hood or the hybrid battery assembly under the rear seat Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid battery as the re...

Page 3: ...med a thorough service to prepare your vehicle for delivery This includes initializing certain electronic features such as the tire pressure warning system ScheduledMaintenance Your vehicle requires m...

Page 4: ...ance 6 Other Benefits and Assistance Quality Control 7 Vehicle Service History 7 Vehicle Service Agreements 7 Body Repairs 7 The Smart Key 8 wArrANTY iNfOrmATiON introduction If You Need Assistance 9...

Page 5: ...d Lexus Warranty Coverage 40 Lexus Dealership Service 41 General Maintenance and Regular Use 42 scheduled maintenance Log Determining Your Maintenance Interval Months vs Mileage 44 Special Operating C...

Page 6: ...driver s floor mat Inspect wiper blades Road test vehicle what are Lexus Personalized settings Your vehicle includes a variety of electronic features that can be programmed to your preferences For ex...

Page 7: ...t requires more than eight hours to repair Lexus will provide you with a complimentary loaner vehicle for up to five days Travel Protection Lexus will reimburse for a rental car for up to five days an...

Page 8: ...oad the complimentary Lexus Roadside Assistance app How to Get Help To obtain roadside assistance take the following steps 1 Call 800 25 LEXUS 800 255 3987 2 Have as much of the following information...

Page 9: ...us vehicle service agreement These agreements cover the cost of specific repairs beyond the factory warranty period They also cover services such as towing substitute transportation and lodging to min...

Page 10: ...y or the key number plate is not available a Lexus dealer or certain locksmiths can obtain the key code from a restricted access database These businesses can also access a service utility to register...

Page 11: ...p 2 If the dealership does not address your concern to your satisfaction call the Lexus Customer Satisfaction Department at 800 25 LEXUS 800 255 3987 In Canada call 800 26 LEXUS 800 265 3987 In Mexico...

Page 12: ...cable in your state However if your state law permits and if you choose to exercise rights and seek remedies that are not created by the Act you need not use NCDS NCDs Arbitration what is the Dispute...

Page 13: ...six months of the expiration of the eligibility period provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period How long is the...

Page 14: ...forwarded to the Lexus area office for response At the request of either party or the arbitrators NCDS may schedule a technical inspection This may include an inspection of the vehicle by an independe...

Page 15: ...r Are there limits to the scope of arbitrated decisions Arbitrated decisions do not include Attorney fees Punitive damages Multiple damages Consequential damages other than incidental damages that you...

Page 16: ...the back of this booklet if you change your address or if you have purchased your Lexus from a previous owner You ve made a wise decision to purchase a Lexus Your vehicle delivers world class luxury a...

Page 17: ...Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont and Washington vehicles equipped with a California Certified Emission Control System Vehicles covered by this...

Page 18: ...governed by the coverage set forth in that warranty as well as the General Warranty Provisions when warranty Begins The warranty period begins on the vehicle s in service date which is the first date...

Page 19: ...his vehicle Any implied warranty of merchant ability or fitness for a particular purpose is limited to the duration of these written warranties Some states do not allow restrictions on how long an imp...

Page 20: ...nt control module Inverter with converter Coverage is for 96months or 100 000 miles whichever occurs first Powertrain warranty This warranty covers repairs needed to correct defects in materials or wo...

Page 21: ...protect your vehicle from corrosion see the section entitled Service Procedures and Specifications Body in the Owner s Manual Towing When your vehicle is inoperable due to failure of a warranted part...

Page 22: ...hicle for which the original factory assigned vehicle identification number cannot be determined salvage or Total Loss Vehicles Any vehicle that has ever been issued a salvage title or similar title u...

Page 23: ...e is limited to the duration of this written warranty except in states where this limitation is not allowed If a dispute arises regarding your warranty coverage please follow the steps described on pa...

Page 24: ...arranty Some states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle maintenance If an EPA approved I M program is in force in your area you...

Page 25: ...l ratio feedback control system Electronic fuel injection system components Airflow sensor Engine control module 8 80 Throttle body Other components Air induction system Intake manifold and intake air...

Page 26: ...V system Oil filler cap PCV valve or orifice Other Parts Used in systems Listed Data link connector 8 80 Hoses clamps fittings tubing and mounting hardware Malfunction indicator light and bulb 8 80 Pu...

Page 27: ...his warranty To ensure optimum performance and maintain the quality built into your vehicle s emission control systems Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the s...

Page 28: ...e page 37 Obtaining Warranty Service If you have questions or concerns about your vehicle s federal emission warranty coverage please follow the steps described on pages 9 10 In the case of the Emissi...

Page 29: ...pproved emissions test within three months or 4 000 miles whichever comes first of delivery to the ultimate purchaser and the vehicle has been maintained and used in accordance with the written instru...

Page 30: ...ty for your 2014 vehicle In California new motor vehicles must be designed built and equipped to meet the state s stringent anti smog standards CARB regulations require that Lexus must warrant the emi...

Page 31: ...for performance of the required maintenance indicated in the Owner s Manual and this guide Lexus recommends that you retain all receipts covering maintenance on your vehicle but Lexus cannot deny war...

Page 32: ...rts listed here are covered for seven years or 70 000 miles from the vehicle s in service date whichever occurs first Air fuel metering system Air Cleaner Air fuel ratio sensor Engine control computer...

Page 33: ...laim solely because you do not have records to show that you maintained your vehicle However any failure or noncompliance caused by lack of maintenance is not covered by this warranty When maintenance...

Page 34: ...valent to Genuine Lexus Parts If your vehicle fails a smog check test you may make a claim under the Emission Performance Warranty To do so take your vehicle to an authorized Lexus dealership and pres...

Page 35: ...ons or concerns about your vehicle s California emission warranty coverage please follow the steps described on pages 9 10 You may also request information from or report complaints to California Air...

Page 36: ...ur Lexus dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty information or service assistance contact the tire manufacturer directly Brid...

Page 37: ...roper maintenance are not covered under warranty You may have maintenance performed on your vehicle by any qualified person or facility However Lexus recommends having maintenance performed by an auth...

Page 38: ...ur Lexus dealership maintains an extensive inventory of Genuine Lexus Parts to meet your vehicle service needs And because it is linked electronically to Lexus Parts Distribution Centers the dealershi...

Page 39: ...icle and or your vehicle may not comply with local regulatory or environmental requirements Lexus recommends having maintenance and repairs for your RX 450h performed by an authorized Lexus dealership...

Page 40: ...te hourly rate multiplied by Lexus recommended time allowance for the repair If your vehicle requires emergency repair Lexus assumes no liability for subsequent failures caused by improper repairs or...

Page 41: ...ing general maintenance such as fluid checks and visual inspections These procedures are listed on pages 42 43 of this booklet and described in detail in the Maintenance section of the Owner s Manual...

Page 42: ...e or failures caused by lack of proper maintenance are not covered under warranty Maintenance and repair services may be performed by you or by any automotive service provider you choose Lexus will no...

Page 43: ...both Lexus and the National Institute for Automotive Service Excellence Additionally when you have your vehicle serviced at a Lexus dealership your service information is recorded in the Lexus Nation...

Page 44: ...ry several months If the vehicle is parked for a long time the hybrid battery will discharge gradually To keep the hybrid battery in good condition drive the vehicle at least once every several months...

Page 45: ...he vehicle body using a soft sponge or cotton cloth with mild car wash soap Rinse off with water If water does not bead on a clean vehicle surface apply car wax using a soft cotton cloth when the body...

Page 46: ...months special Operating Conditions In addition to standard maintenance items vehicles that are driven under special operating conditions require further maintenance service These special operating co...

Page 47: ...t and adjust all fluid levels Program Lexus Personalized Settings if requested Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of drive...

Page 48: ...limentary service will include these items Replace engine oil with 0W 20 oil replace oil filter Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check inst...

Page 49: ...mAintenAnCe SCheDuLeD MAintenAnCe Log NOTes 47 Scheduled Maintenance Log...

Page 50: ...lership 2This service is complimentary when performed by an authorized Lexus dealership 3RX 450h AWD with towing package only Inspect and adjust all fluid levels Program Lexus Personalized Settings if...

Page 51: ...der certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maint...

Page 52: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Page 53: ...m hoses if you drive primarily under either of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towi...

Page 54: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Page 55: ...der certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maint...

Page 56: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Page 57: ...off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer1 using a car top carrier or heavy vehicle loading Replace rear differential oil AWD with towing package only...

Page 58: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Page 59: ...ditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below if you drive pri...

Page 60: ...___ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Page 61: ...erating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer1 using a car top carrier or heavy vehicle loading...

Page 62: ...____ Mileage ________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect...

Page 63: ...so replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below if you drive primarily under either o...

Page 64: ...eset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not u...

Page 65: ...ese additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer1 using a car top carrier or heavy vehicle loading Replace rear differential oil...

Page 66: ..._____ Mileage ________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspec...

Page 67: ...g conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below if you driv...

Page 68: ...adjust all fluid levels Inspect engine coolant see page 70 Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspec...

Page 69: ...l tank vapor vent system hoses if you drive primarily under either of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts an...

Page 70: ...spections Battery 12 Volt Auxiliary Battery The original equipment 12 volt battery located on the left side of the cargo compartment is a sealed maintenance free special application battery that is di...

Page 71: ...for runout Check brake calipers for fluid leakage A qualified technician should perform these inspections Cabin Air filter Replace at specified intervals More frequent replacement may be required when...

Page 72: ...of inverter coolant is at 180 months 150 000 miles Replace every 60 months 50 000 miles thereafter Engine Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified int...

Page 73: ...eakage damage and loose electrical connections Tighten connections and if you discover any leakage or damage have it repaired immediately by a qualified technician rear Differential Oil Check level an...

Page 74: ...harged the battery should be replaced by a qualified technician following procedures in Lexus service and repair publications Transmission fluid The transmission and transmission fluid are a completel...

Page 75: ...mAintenAnCe vehiCLe iDentiFiCAtion Model In service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number 73 Scheduled Maintenance Log...

Page 76: ...Complimentary services Maintenance services 4 5 45 46 Other services 5 6 Dispute resolution 9 13 21 Drive belt 48 67 69 Driver s floor mat 48 67 69 Emergency repairs 37 38 Engine air filter 48 67 69...

Page 77: ...portance of maintenance 39 Maintenance intervals 44 Scheduled maintenance log 48 67 Where to obtain maintenance inside front cover 35 41 Nuts and bolts on chassis 48 67 71 Oil change 48 67 70 Owner re...

Page 78: ...arranty coverage 34 Transmission fluid 48 67 72 Travel protection 5 Warranty coverages Basic 18 California Emission Control 28 33 Corrosion perforation 19 Coverages at a glance 15 Federal Emission Con...

Page 79: ...complete and mail the attached card even if your warranty coverage has expired This will enable Lexus to contact you with important product or safety updates concerning your vehicle If there is no lo...

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