Lexus 2013 IS 350, Owner'S Manual

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5-4. Using the radio
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IS350 AWD/IS350/IS300 AWD/IS300_U
Note: this applies to XM receivers only and not XM Ready devices.
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If the satellite radio does not operate normally
If a problem occurs with the XM tuner, a message will appear on the screen. Refer to the
table below to identify the problem, and take the suggested corrective action.
Contact the XM Listener Care Center at 1-877-447-0011 (U.S.A.) or 1-877-438-9677
(Canada).
SAT Check Antenna
The XM antenna is not connected. Check whether the XM
antenna cable is attached securely.
There is a short-circuit in the antenna or the surrounding
antenna cable. See a Lexus certified dealer.
SAT Ch Unauthorized
You have not subscribed to XM Satellite Radio. The radio is
being updated with the latest encryption code. Contact XM
Satellite Radio for subscription information. When a con-
tract is canceled, you can choose “Ch000” and all free-to-
air channels.
The premium channel you selected is not authorized. Wait
for about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel. To listen to the premium channel,
contact XM Satellite Radio.
SAT No Signal
The XM signal is too weak at the current location. Wait until
your vehicle reaches a location with a stronger signal.
SAT Loading
The unit is acquiring audio or program information. Wait
until the unit has received the information.
SAT Channel Off Air
The channel you selected is not broadcasting any program-
ming. Select another channel.
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There is no song/program title or artist name/feature asso-
ciated with the channel at that time. No action is required.
SAT Chan Unavailable
The channel you selected is no longer available. Wait for
about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel.