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C o m p l i m e n t a r y   S e r v i c e s

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O M P L I M E N T A R Y

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E R V I C E S

To help ensure that your ownership experience is
pleasant, convenient and trouble-free, Lexus provides
you with a variety of complimentary services. These
services are described on the following pages. Other
valuable owner benefits are described in the section
entitled “Other Benefits and Assistance” beginning 
on page 7.

First Two Maintenance Services

The first two scheduled maintenance services for your
Lexus are provided at no charge. The first service is at
30 days and includes a body/chassis inspection, a check
for fluid leaks and a vehicle road test. The second 
service is at 5,000 miles/4 months or 7,500 miles/
6 months, depending on which maintenance interval
you use. This service includes a change of the engine
oil and oil filter, rotation of the tires and a vehicle road
test. See page 85 to determine the proper maintenance
interval for your vehicle. 

To obtain your complimentary scheduled maintenance
services, call an authorized Lexus dealership to make 
an appointment, or take your vehicle to the dealership. 
The dealership will verify performance of the services
on page 91 of this booklet.

Loaner Vehicle

If your vehicle must be kept overnight at a Lexus 
dealership for a warranty-covered condition that
requires more than eight hours to repair, Lexus will
provide you with a complimentary loaner vehicle for
up to five days.

Travel Protection

Lexus will reimburse for a rental car for up to five
days and for overnight lodging for up to three nights
(not to exceed $200 per night) if all of the following
occur:

Your vehicle becomes inoperable or unsafe to drive 
when you are more than 100 miles from home.

Summary of Contents for 2004 330

Page 1: ...2004 Lexus Owner s Manual Supplement RX 330 Owner Amenities Warranty Information Maintenance Information...

Page 2: ...information about warranty coverages and maintenance requirements you ll find details on a host of amenities available exclusively to Lexus owners Thank you again for choosing Lexus and please accept...

Page 3: ...sistance 5 Other Benefits and Assistance Quality Control 7 Vehicle Service History 7 Vehicle Service Agreements 7 Additional Keys 8 Body Repairs 8 WARRANTY INFORMATION Introduction If You Need Assista...

Page 4: ...ation and Maintenance 52 Obtaining Warranty Service 54 MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance 55 Maintenance and Lexus Warranty Coverage 56 Lexus Dealership Servi...

Page 5: ...al you use This service includes a change of the engine oil and oil filter rotation of the tires and a vehicle road test See page 85 to determine the proper maintenance interval for your vehicle To ob...

Page 6: ...r vehicles operated in the United States U S territories and Canada Assistance is administered through the American Automobile Association Services Provided Roadside services such as battery jump star...

Page 7: ...e area code and first three digits of the phone number from which you are calling If you are calling from your cellular phone Obtain a phone number from a telephone near your location or Call director...

Page 8: ...ce consultant Vehicle Service History When you have your vehicle serviced at a Lexus dealership your service information is recorded in the Lexus National Service History database This is the first da...

Page 9: ...pre accident condition when repaired That s why it is important to make sure repairs are made only with Genuine Lexus Parts Some repair shops and insurance companies may suggest using imitation or sa...

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