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C o m p l i m e n t a r y S e r v i c e s
C
O M P L I M E N T A R Y
S
E R V I C E S
Your vehicle’s malfunction is caused by a warranty-
covered condition.
Repairs will take longer than eight hours
to complete.
To obtain reimbursement for rental car and lodging
expenses, contact a Lexus dealership service consultant.
Roadside Assistance
Lexus roadside assistance coverage is for 48 months
from your vehicle’s in-service date, regardless of
mileage. Coverage is provided 24 hours a day, 365
days a year, for vehicles operated in the United States,
U.S. territories and Canada. Assistance is administered
through the American Automobile Association.
Services Provided
Roadside services such as battery jump-start, tire
change and fuel delivery.
Towing to the nearest Lexus dealership (or an
alternate repair facility, if necessary).
Assistance in locating alternate transportation
and lodging.
What Is Not Covered
Towing from or service on roads not regularly
maintained or considered unsuitable for
vehicular traffic.
Service on a vehicle that cannot be safely towed.
Shoveling snow from around a vehicle.
Installation or removal of chains or snow tires.
Service to a snow-bound vehicle stuck as a result
of snowplowing.
