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Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies

dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the

place where you purchased the printer.

Warning—Potential Damage: Damage caused by the use of a supply or replacement item not produced by the

manufacturer of this printer is not covered under warranty. Degraded print quality may result from using supplies or

replacement items not produced by the manufacturer of this printer.

Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.

Ordering toner cartridges

When 

88 Cartridge Low

 appears or when the print becomes faded:

1

Remove the toner cartridge.

2

Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.

3

Reinsert the cartridge and continue printing.

Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.

Recommended toner cartridges and part numbers

Part Name

Regular Cartridge

Lexmark Return Program Cartridge

Toner Cartridge

X264A21G

X264A11G

High Yield Toner Cartridge

X264H21G

X264H11G

Ordering a photoconductor kit

The printer issues a message to let you know the photoconductor kit is near its end of life. At this time, order a

photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page.

Part name

Part number

Photoconductor kit

E260X22G

Maintaining the printer

7

Summary of Contents for X264

Page 1: ...Lexmark X264dn X363dn X364dn and X364dw Maintenance Guide September 2009 www lexmark com...

Page 2: ...supplies 5 Checking the status of supplies from a network computer 5 Moving the printer to another location 6 Shipping the printer 6 Ordering supplies 7 Ordering toner cartridges 7 Ordering a photoco...

Page 3: ...use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer Warning Potential Damage Using a damp cloth to clean the interior may cause da...

Page 4: ...parator rollers After you have copied over 50 000 copies using the ADF clean the ADF separator rollers 1 Open the ADF cover 2 Unlock the separator roll 3 Remove the separator roll 4 Use a clean lint f...

Page 5: ...pplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases H...

Page 6: ...the wall outlet Disconnect all cords and cables from the printer before moving it Use the handholds located on both sides of the printer to lift it Make sure your fingers are not under the printer wh...

Page 7: ...g toner cartridges When 88 Cartridge Low appears or when the print becomes faded 1 Remove the toner cartridge 2 Firmly shake the cartridge side to side and front to back several times to redistribute...

Page 8: ...when you experience faded print remove the toner cartridge Firmly shake it side to side and front to back several times to redistribute the toner and then reinsert it and continue printing When shaki...

Page 9: ...n on the base of the photoconductor kit and then pull the toner cartridge out using the handle 3 Unpack the new toner cartridge 4 Shake the cartridge in all directions to distribute the toner Maintain...

Page 10: ...he photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC Kit on the display You can also see the status of the photoconductor kit by printing a menu settings pag...

Page 11: ...ering the front door 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle 3 Place the unit on a flat clean surface 4 Press the button...

Page 12: ...time Extended light exposure can cause print quality problems 6 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks Push the toner car...

Page 13: ...eset the counter see the instruction sheet that came with the new photoconductor kit Warning Potential Damage Resetting the photoconductor counter without replacing the photoconductor may damage your...

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