2-4
Service Manual
4069-XXX
928 Erase Lamps
Models 010/212/414/616/31v/01n/21n/31e/41n/61n
Indicates that the engine has detected that either the
erase lamp assembly is missing or disconnected. Go to
the
“Erase Lamp Service Check (010/212/414/616/31v/
01n/21n/31e/41n/61n)” on page 2-45
.
Models 41b/41e/41l and models 010/212/414/616/31v/
01n/21n/31e/41n/61n at service level B do not have
erase lamps installed. Go to
“Printer Serial Label” on
page 7-2
to identify the printer service level. Check to
make sure the correct HVPS is installed if this error
displays on these models.
929 Toner Sensor
The toner sensor is not operating properly, the developer
drive assembly is not operating properly or the print
cartridge is defective. Go to the
“Toner Sensor Service
Check” on page 2-107
.
930 Printhead
Error
The wrong printhead is installed. Replace with the
correct printhead.
931-935
Printhead Error
These errors represent a problem with the printhead. Go
to the
“Printhead Service Check” on page 2-92
.
932 - Printhead:
Lost Hsync
933 - Mirror Motor
Locks/Lost Hsync
934 - Mirror Motor
Lost Lock
935 - Mirror Motor
unable to reach
operating speed.
936-937
Transport Motor
Indicates a problem with the main drive motor. Go to the
“Main Drive Service Check” on page 2-69
.
936 - Main Drive
Motor initial lock
failure
937 - Main Drive
Motor lost lock
Error Code
Action
