Lexmark Optra M410, Service Manual

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2-34
Service Manual
4045-XXX
Pick roll fails to feed paper.
Printer continually feeds paper.
Paper feed failures occur only near the top of the stack of paper.
The most common cause of this problem is paper curl. Remove the
paper from tray x and check for the natural curvature in the paper.
Reinstall the paper in the correct manner. If the problem persists, it
may be necessary to reduce the stack height. Replace the pick roll if
the paper appears to be flat in the tray but there is still a problem.
Failures occur mainly near the bottom of the stack of paper.
Check the paper tray lift plate for proper operation. A fatigued lift
plate spring can cause paper feed problems near the bottom of the
stack.
FRU Action
1 Pick Roll Check the pick roll for signs of wear
and correct installation. Replace as
necessary.
2 Pick Roll Solenoid Check the solenoid for correct
operation and installation. Use the
Solenoid Test in the Hardware Test
Mode to check operation. Replace
as necessary.
FRU Action
1 Pick Roll Solenoid Check the solenoid for correct
operation and installation. Use the
Solenoid Test in the Hardware Test
Mode to check operation. Replace
as necessary.
2 Pick Roll Shaft Assembly Inspect the cam surface of the pick
roller shaft assembly to make sure
the solenoid actuator correctly
interlocks with the cam. Replace the
pick roll shaft assembly if the cam is
worn.