background image

Installing the printer software

Notes:

The print driver is included in the software installer package.

For Macintosh computers with macOS version 10.7 or later,
you do not need to install the driver to print on an AirPrint-
certified printer. If you want custom printing features, then
download the print driver.

1

Obtain a copy of the software installer package.

From the software CD that came with your printer.

From our website or the place where you purchased the
printer.

2

Run the installer, and then follow the instructions on the
computer screen.

Installing the fax driver

1

Go to our website or the place where you purchased the
printer, and then obtain the installer package.

2

Run the installer, and then follow the instructions on the
computer screen.

Updating firmware

To enhance printer performance and fix issues, update the printer
firmware regularly.

For more information on updating the firmware, contact your sales
representative.

1

Open a web browser, and then type the printer IP address in
the address field.

Notes:

View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

If you are using a proxy server, then temporarily disable
it to load the web page correctly.

2

Click 

Settings

 > 

Device

 > 

Update Firmware

.

3

Do either of the following:

Click 

Check for updates

 > 

I agree, start update

.

Upload the flash file.

a

Browse to the flash file.

b

Click 

Upload

 > 

Start

.

Adding printers to a computer

Before you begin, do one of the following:

Connect the printer and the computer to the same network.
For more information on connecting the printer to a network,
see 

“Connecting the printer to a Wi

Fi network” on page 17

.

Connect the computer to the printer. For more information, see

“Connecting a computer to the printer” on page 18

.

Connect the printer to the computer using a USB cable. For
more information, see 

“Attaching cables” on page 7

.

Note: 

The USB cable is sold separately.

For Windows users

1

From a computer, install the print driver.

Note: 

For more information, see 

“Installing the printer

software” on page 17

.

2

Open 

Printers & scanners

, and then click 

Add a printer or

scanner

.

3

Depending on your printer connection, do one of the following:

Select a printer from the list, and then click 

Add device

.

Click 

Show Wi

Fi Direct printers

, select a printer, and then

click 

Add device

.

Click 

The printer that I want isn’t listed

, and then from the

Add Printer window, do the following:

a

Select 

Add a printer using a TCP/IP address or

hostname

, and then click 

Next

.

b

In the “Hostname or IP address” field, type the printer
IP address, and then click 

Next

.

Notes:

View the printer IP address on the printer home
screen. The IP address appears as four sets of
numbers separated by periods, such as
123.123.123.123.

If you are using a proxy server, then temporarily
disable it to load the web page correctly.

c

Select a print driver, and then click 

Next

.

d

Select 

Use the print driver that is currently installed

(recommended)

, and then click 

Next

.

e

Type a printer name, and then click 

Next

.

f

Select a printer sharing option, and then click 

Next

.

g

Click 

Finish

.

For Macintosh users

1

From a computer, open 

Printers & Scanners

.

2

Click 

, and then select a printer.

3

From the Use menu, select a print driver.

Notes:

To use the Macintosh print driver, select either 

AirPrint

or 

Secure AirPrint

.

If you want custom printing features, then select the
manufacturer print driver. To install the driver, see

“Installing the printer software” on page 17

.

4

Add the printer.

Connecting the printer to a Wi

Fi

network

Before you begin, make sure that:

A wireless module is installed in your printer.

Active Adapter is set to Auto. From the home screen, touch

Settings

 > 

Network/Ports

 > 

Network Overview

 > 

Active

Adapter

.

1

From the home screen, touch 

Settings

 > 

Network/Ports

 >

Wireless

 > 

Setup On Printer Panel

 > 

Choose Network

.

2

Select a Wi

Fi network, and then type the network password.

Note: 

For printers that are Wi

Fi

network

ready, a prompt to

set up the Wi

Fi network appears during initial setup.

Configuring Wi

Fi Direct

Wi-Fi Direct

®

 is a Wi-Fi-based peer-to-peer technology that allows

wireless devices to connect directly to a Wi-Fi Direct

enabled

printer without using an access point (wireless router).

1

From the home screen, touch 

Settings

 > 

Network/Ports

 > 

Wi-

Fi Direct

.

2

Configure the settings.

Enable Wi

Fi Direct

—Enables the printer to broadcast its

own Wi

Fi Direct network.

Wi

Fi Direct Name

—Assigns a name for the Wi

Fi Direct

network.

Wi

Fi Direct Password

—Assigns the password for

negotiating the wireless security when using the peer

to-

peer connection.

Show Password on Setup Page

—Shows the password on

the Network Setup Page.

 

17

Summary of Contents for MX931

Page 1: ...ch as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings E mail 3 From the E mail Setup section configure the settings Notes For more information on the password see the list of e mail service providers For e mail service providers that are not on the list contact your provider and ask for the settings 4 Click Save Using the S...

Page 2: ...ep verification is enabled on your account Setting Value Primary SMTP Gateway smtp mail me com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your e mail address Device Password App password Note To create an app password ...

Page 3: ...rt 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your e mail address Device Password Account password or app password Notes For accounts with two step verification disabled use your account password For outlook com or hotmail com accounts with two...

Page 4: ...dress Device Password App password Note To create an app password go to the Yahoo Account Security page log in to your account and then click Generate app password Zoho Mail Setting Value Primary SMTP Gateway smtp zoho com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated ...

Page 5: ...pe the printer IP address in the address field Notes View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Fax Fax Setup General Fax Settings 3 Configure the settings 4 Apply the changes Setting up the fax fun...

Page 6: ...it in the mobile device 1 From your Android mobile device launch a compatible application or select a document from your file manager 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Tap Printing from a mobile device using AirPrint The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certified printe...

Page 7: ...ION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY To redu...

Page 8: ...he door Loading the 520 sheet tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid jams do not pull out trays while the printer is busy 2 Adjust the guides to match the size of the paper that you are loading Note Use the indicators on the bottom of the tray to position the guides...

Page 9: ... back of the tray Load prepunched paper faceup with the holes against the left side of the tray For one sided short edge printing Load letterhead faceup with the header toward the left side of the tray Load prepunched paper faceup with the holes against the front of the tray For two sided long edge printing Load letterhead facedown with the header toward the back of the tray Load prepunched paper ...

Page 10: ...ause paper jams 5 Insert the tray If necessary set the paper size and type to match the paper loaded in the tray Note When a finisher is installed the images are rotated to 180 when printed Loading the 2520 sheet tandem tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid jams do ...

Page 11: ...d hole punched paper facedown with the holes against the right side of the tray Notes Do not slide paper into the tray Make sure that the stack height is below the maximum paper fill indicator Overfilling may cause paper jams 5 Insert the tray If necessary set the paper size and type to match the paper loaded in the tray Note When a finisher is installed the images are rotated to 180 when printed Loa...

Page 12: ... same at the front of the tray 3 Adjust the lever on the tray side door 4 Flex fan and align the paper edges before loading 5 Load the paper stack with the printable side faceup When loading letterhead or prepunched paper do either of the following 12 ...

Page 13: ...at the stack height is below the maximum paper fill indicator Overfilling may cause paper jams 6 Close the tray side door and then insert the tray If necessary set the paper size and type to match the paper loaded in the tray Note When a finisher is installed the images are rotated to 180 when printed Loading the envelope tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load ea...

Page 14: ...ay to position the guides 4 Load the envelopes with the flap side down and against the left side of the tray Notes Make sure that the side guides fit snugly against the envelopes Make sure that the stack height is below the maximum fill indicator Overfilling may cause jams 5 Insert the tray If necessary set the paper size and paper type to match the envelope loaded in the tray 14 ...

Page 15: ...oading 3 Flex fan and align the paper edges before loading 4 Load the paper Note Make sure that the side guides fit snugly against the paper For long edge feed For one sided printing load letterhead facedown with the header toward the rear of the printer Load hole punched paper facedown with the holes to the right side of the paper 15 ...

Page 16: ...or two sided printing load letterhead faceup with the header to the left side of the paper Load hole punched paper faceup with the holes toward the front of the printer Note When a finisher is installed the printer rotates the images to 180 Setting the size and type of the specialty media The trays automatically detect the size of plain paper For specialty media like labels card stock or envelopes ...

Page 17: ...printer from the list and then click Add device Click Show Wi Fi Direct printers select a printer and then click Add device Click The printer that I want isn t listed and then from the Add Printer window do the following a Select Add a printer using a TCP IP address or hostname and then click Next b In the Hostname or IP address field type the printer IP address and then click Next Notes View the p...

Page 18: ...e wireless icon and then select the printer Wi Fi Direct name Note The string DIRECT xy where x and y are two random characters is added before the Wi Fi Direct name 2 Type the Wi Fi Direct password Note Switch your computer back to its previous network after disconnecting from the Wi Fi Direct network Connecting a mobile device to the printer Before connecting your mobile device make sure that Wi...

Page 19: ... Paper jam in the standard tray 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Pull out the standard tray 4 Remove the jammed paper Note Make sure that all paper fragments are removed 5 Insert the tr...

Page 20: ...r B 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the door 4 Pull out the optional 520 sheet tray or 2000 sheet tandem tray 5 Remove the jammed paper Note Make sure that all paper fragments are removed 20 ...

Page 21: ...e tray Paper jam in the multipurpose feeder Remove the jammed paper Note Make sure that all paper fragments are removed Paper jam in the 2000 sheet tray 1 Slide the tray to the left 2 Open door J and then remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the door and then slide the tray back into place 4 Pull out the tray insert and then remove the jammed paper 21...

Page 22: ... a hot component allow the surface to cool before touching it 2 Remove the jammed paper from any of the following areas Note Make sure that all paper fragments are removed Fuser area Duplex unit Door C 3 Close the door Paper jam in the standard bin 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool be...

Page 23: ... removed Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open the ADF cover 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the ADF cover Paper jam in the staple finisher 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to c...

Page 24: ... paper Note Make sure that all paper fragments are removed 5 Close the cover 6 Open the finisher front cover turn the knob and then remove the jammed paper Note Make sure that all paper fragments are removed 7 Close the cover 8 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 24 ...

Page 25: ...OT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open door A1 and then remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door A1 and then close door A 4 Lift the paper transport cover F and then remove the jammed paper Note Make sure that all paper fragments are remov...

Page 26: ...5 Close the cover 6 Pull the lever on the staple hole punch finisher and then lift the cover 7 Remove the jammed paper Note Make sure that all paper fragments are removed 8 Close the cover 26 ...

Reviews: