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Quick Reference

Copy

Making copies

1

Load an original document into the ADF tray or on the scanner
glass.

Note: 

To avoid a cropped image, make sure that the original

document and output have the same paper size.

2

From the home screen, touch 

Copy

, and then specify the

number of copies.

If necessary, adjust the copy settings.

3

Copy the document.

Note: 

To make a quick copy, from the home screen, touch 

.

Copying on both sides of the paper

1

Load an original document into the ADF tray or on the scanner
glass.

2

From the home screen, touch 

Copy

 > 

Sides

.

3

Touch 

1 sided to 2 sided

 or 

2 sided to 2 sided

.

4

Copy the document.

Copying multiple pages onto a single
sheet

1

Load an original document into the ADF tray or on the scanner
glass.

2

From the home screen, touch 

Copy

 > 

Pages per Side

.

3

Adjust the settings.

4

Copy the document.

E-mail

Configuring the e

mail SMTP settings

Configure the Simple Mail Transfer Protocol (SMTP) settings to
send a scanned document through e-mail. The settings vary with
each e

mail service provider.

Before you begin, make sure that the printer is connected to a
network and that the network is connected to the Internet.

Using the Embedded Web Server

1

Open a web browser, and then type the printer IP address in
the address field.

Notes:

View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

If you are using a proxy server, then temporarily disable
it to load the web page correctly.

2

Click 

Settings

 > 

E

mail

.

3

From the E

mail Setup section, configure the settings.

Notes:

For more information on the password, see the list of

e

mail service providers

.

For e

mail service providers that are not on the list,

contact your provider and ask for the settings.

4

Click 

Save

.

Using the Settings menu in the printer

1

From the home screen, touch 

Settings

 > 

E

mail

 > 

E

mail Setup

.

2

Configure the settings.

Notes:

For more information on the password, see the list of

e

mail service providers

.

For e

mail service providers that are not on the list,

contact your provider and ask for the settings.

E

mail service providers

AOL Mail

Comcast Mail

Gmail

iCloud Mail

Mail.com

NetEase Mail (mail.126.com)

NetEase Mail (mail.163.com)

NetEase Mail (mail.yeah.net)

Outlook Live or Microsoft 365

QQ Mail

Sina Mail

Sohu Mail

Yahoo! Mail

Zoho Mail

Notes:

If you encounter errors using the settings provided, then
contact your e

mail service provider.

For e

mail service providers that are not on the list, contact

your provider.

AOL Mail

Setting

Value

Primary SMTP
Gateway

smtp.aol.com

Primary SMTP
Gateway Port

587

Use SSL/TLS

Required

Require Trusted
Certificate

Disabled

Reply Address

Your e

mail address

SMTP Server
Authentication

Login / Plain

Device

Initiated E

mail

Use Device SMTP Credentials

Device UserID

Your e

mail address

Device Password

App password

Note: 

 To create an app password,

go to the 

AOL Account Security

page, log in to your account, and
then click 

Generate app password

.

 

1

Summary of Contents for MX931

Page 1: ...ch as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings E mail 3 From the E mail Setup section configure the settings Notes For more information on the password see the list of e mail service providers For e mail service providers that are not on the list contact your provider and ask for the settings 4 Click Save Using the S...

Page 2: ...ep verification is enabled on your account Setting Value Primary SMTP Gateway smtp mail me com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your e mail address Device Password App password Note To create an app password ...

Page 3: ...rt 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your e mail address Device Password Account password or app password Notes For accounts with two step verification disabled use your account password For outlook com or hotmail com accounts with two...

Page 4: ...dress Device Password App password Note To create an app password go to the Yahoo Account Security page log in to your account and then click Generate app password Zoho Mail Setting Value Primary SMTP Gateway smtp zoho com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your e mail address SMTP Server Authentication Login Plain Device Initiated ...

Page 5: ...pe the printer IP address in the address field Notes View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Fax Fax Setup General Fax Settings 3 Configure the settings 4 Apply the changes Setting up the fax fun...

Page 6: ...it in the mobile device 1 From your Android mobile device launch a compatible application or select a document from your file manager 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Tap Printing from a mobile device using AirPrint The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certified printe...

Page 7: ...ION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY To redu...

Page 8: ...he door Loading the 520 sheet tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid jams do not pull out trays while the printer is busy 2 Adjust the guides to match the size of the paper that you are loading Note Use the indicators on the bottom of the tray to position the guides...

Page 9: ... back of the tray Load prepunched paper faceup with the holes against the left side of the tray For one sided short edge printing Load letterhead faceup with the header toward the left side of the tray Load prepunched paper faceup with the holes against the front of the tray For two sided long edge printing Load letterhead facedown with the header toward the back of the tray Load prepunched paper ...

Page 10: ...ause paper jams 5 Insert the tray If necessary set the paper size and type to match the paper loaded in the tray Note When a finisher is installed the images are rotated to 180 when printed Loading the 2520 sheet tandem tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid jams do ...

Page 11: ...d hole punched paper facedown with the holes against the right side of the tray Notes Do not slide paper into the tray Make sure that the stack height is below the maximum paper fill indicator Overfilling may cause paper jams 5 Insert the tray If necessary set the paper size and type to match the paper loaded in the tray Note When a finisher is installed the images are rotated to 180 when printed Loa...

Page 12: ... same at the front of the tray 3 Adjust the lever on the tray side door 4 Flex fan and align the paper edges before loading 5 Load the paper stack with the printable side faceup When loading letterhead or prepunched paper do either of the following 12 ...

Page 13: ...at the stack height is below the maximum paper fill indicator Overfilling may cause paper jams 6 Close the tray side door and then insert the tray If necessary set the paper size and type to match the paper loaded in the tray Note When a finisher is installed the images are rotated to 180 when printed Loading the envelope tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load ea...

Page 14: ...ay to position the guides 4 Load the envelopes with the flap side down and against the left side of the tray Notes Make sure that the side guides fit snugly against the envelopes Make sure that the stack height is below the maximum fill indicator Overfilling may cause jams 5 Insert the tray If necessary set the paper size and paper type to match the envelope loaded in the tray 14 ...

Page 15: ...oading 3 Flex fan and align the paper edges before loading 4 Load the paper Note Make sure that the side guides fit snugly against the paper For long edge feed For one sided printing load letterhead facedown with the header toward the rear of the printer Load hole punched paper facedown with the holes to the right side of the paper 15 ...

Page 16: ...or two sided printing load letterhead faceup with the header to the left side of the paper Load hole punched paper faceup with the holes toward the front of the printer Note When a finisher is installed the printer rotates the images to 180 Setting the size and type of the specialty media The trays automatically detect the size of plain paper For specialty media like labels card stock or envelopes ...

Page 17: ...printer from the list and then click Add device Click Show Wi Fi Direct printers select a printer and then click Add device Click The printer that I want isn t listed and then from the Add Printer window do the following a Select Add a printer using a TCP IP address or hostname and then click Next b In the Hostname or IP address field type the printer IP address and then click Next Notes View the p...

Page 18: ...e wireless icon and then select the printer Wi Fi Direct name Note The string DIRECT xy where x and y are two random characters is added before the Wi Fi Direct name 2 Type the Wi Fi Direct password Note Switch your computer back to its previous network after disconnecting from the Wi Fi Direct network Connecting a mobile device to the printer Before connecting your mobile device make sure that Wi...

Page 19: ... Paper jam in the standard tray 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Pull out the standard tray 4 Remove the jammed paper Note Make sure that all paper fragments are removed 5 Insert the tr...

Page 20: ...r B 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the door 4 Pull out the optional 520 sheet tray or 2000 sheet tandem tray 5 Remove the jammed paper Note Make sure that all paper fragments are removed 20 ...

Page 21: ...e tray Paper jam in the multipurpose feeder Remove the jammed paper Note Make sure that all paper fragments are removed Paper jam in the 2000 sheet tray 1 Slide the tray to the left 2 Open door J and then remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the door and then slide the tray back into place 4 Pull out the tray insert and then remove the jammed paper 21...

Page 22: ... a hot component allow the surface to cool before touching it 2 Remove the jammed paper from any of the following areas Note Make sure that all paper fragments are removed Fuser area Duplex unit Door C 3 Close the door Paper jam in the standard bin 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool be...

Page 23: ... removed Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open the ADF cover 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the ADF cover Paper jam in the staple finisher 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to c...

Page 24: ... paper Note Make sure that all paper fragments are removed 5 Close the cover 6 Open the finisher front cover turn the knob and then remove the jammed paper Note Make sure that all paper fragments are removed 7 Close the cover 8 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 24 ...

Page 25: ...OT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open door A1 and then remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door A1 and then close door A 4 Lift the paper transport cover F and then remove the jammed paper Note Make sure that all paper fragments are remov...

Page 26: ...5 Close the cover 6 Pull the lever on the staple hole punch finisher and then lift the cover 7 Remove the jammed paper Note Make sure that all paper fragments are removed 8 Close the cover 26 ...

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