background image

Notes:

A flash drive icon appears on the printer home screen when
a flash drive is inserted.

If you insert the flash drive when the printer requires
attention, such as when a jam has occurred, then the printer
ignores the flash drive.

If you insert the flash drive while the printer is processing
other print jobs, then 

Busy

 appears on the printer display.

After these print jobs are processed, you may need to view
the held jobs list to print documents from the flash drive.

Warning—Potential Damage: 

Do not touch the printer or the

flash drive in the area shown while actively printing, reading, or
writing from the memory device. Loss of data or a malfunction
can occur.

2

From the control panel, touch the document you want to print.

3

Specify the number of copies to be printed, and then send the job
for printing.

Notes:

Do not remove the flash drive from the USB port until the
document has finished printing.

If you leave the flash drive in the printer after leaving the
initial USB menu screen, then touch 

Held Jobs

 on the home

screen to print files from the flash drive.

Supported flash drives and file types

Notes:

High

speed USB flash drives must support the full

speed

standard. Low-speed USB devices are not supported.

USB flash drives must support the File Allocation Table (FAT)
system. Devices formatted with New Technology File System
(NTFS) or any other file system are not supported.

Recommended flash drives

File type

Many flash drives are tested and approved for use with
the printer. For more information, contact the place
where you purchased the printer.

Documents:

.pdf

.xps

Images:

.dcx

.gif

.jpeg
or .jpg

.bmp

.pcx

.tiff or .tif

.png

Canceling a print job

Canceling a print job from the printer control
panel

1

From the printer control panel, touch 

Cancel Job

 or press 

 on

the keypad.

2

Touch the print job you want to cancel, and then touch 

Delete

Selected Jobs

.

Note: 

If you press 

 on the keypad, then touch 

Resume

 to

return to the home screen.

Canceling a print job from the computer

For Windows users

1

Open the printers folder.

In Windows 8

From the Search charm, type 

run

, and then navigate to:

Run

 > type 

control printers

 > 

OK

In Windows 7 or earlier

a

Click 

, or click 

Start

 and then click 

Run

.

b

Type 

control printers

.

c

Press 

Enter

, or click 

OK

.

2

Double

click the printer icon.

3

Select the print job you want to cancel.

4

Click 

Delete

.

For Macintosh users

1

From System Preferences in the Apple menu, open the printers
folder.

2

Open the print queue, select the print job you want to cancel, and
then delete it.

Clearing jams

Avoiding jams

Load paper properly

Make sure paper lies flat in the tray.

Correct loading of paper

Incorrect loading of paper

Do not remove a tray while the printer is printing.

Do not load a tray while the printer is printing. Load it before
printing, or wait for a prompt to load it.

Do not load too much paper. Make sure the stack height is below
the maximum paper fill indicator.

 

5

Summary of Contents for MS911

Page 1: ... printing Solid green The printer is on but idle Blinking red The printer requires user intervention Sleep button light Printer status Off The printer is off idle or in Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is entering or waking from Hibernate mode Blinking amber for 0 1 second then goes completely off for 1 9 secondsinaslow pulsing pattern The printer is ...

Page 2: ... the printable side faceup Notes Load printable side facedown for duplex printing Load pre punched paper with the holes toward the front or the left side of the tray Load letterhead with the header on the left side of the tray Make sure that the paper is below the maximum fill line on the edge of the paper tray Overfilling may cause paper jams 5 Insert the tray 6 From the control panel set the pap...

Page 3: ...g edge orientation load letterhead faceup with the header on the right side of the feeder Two sided printing Note For long edge orientation load letterhead faceup with the header on the left side of the feeder Loading prepunched paper One sided printing Two sided printing Load envelopes with the flap side down Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated lin...

Page 4: ...ing a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 4 Click Submit Using the printer control panel 1 From the home screen navigate to Paper Menu Custom Types 2 Select a custom paper type name...

Page 5: ... any other file system are not supported Recommended flash drives File type Many flash drives are tested and approved for use with the printer For more information contact the place where you purchased the printer Documents pdf xps Images dcx gif jpeg or jpg bmp pcx tiff or tif png Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel touch Can...

Page 6: ...D 4 Door F 5 Trays 6 Door H 7 Finisher bins 8 Door J Area name Control panel message What to do Multipurpose feeder x page jam clear jammed paper from multipurpose feeder 200 xx Remove the jammed paper from the feeder Door C trays x page jam open door C and clear all jammed paper 2yy xx Open door C and then remove the jammed paper Pull out the tray and then remove the jammed paper x page jam slide...

Page 7: ...aper 2yy xx 1 Open door C Make sure that it does not hit any cable attached to the printer 2 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Fuser area Below the fuser area Duplex ar...

Page 8: ... cable attached to the printer 3 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Fuser area Below the fuser area Duplex area Above the duplex area 8 ...

Page 9: ...r 24y xx 1 Open door D and then remove the jammed paper Note Make sure that all paper fragments are removed 2 Open the optional tray and then locate the jammed paper 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the tray and door D x page jam slide the 3000 sheet tray and open door D 24y xx 1 Slide the 3000 sheet tray 2 Open door D and then remove the jammed...

Page 10: ...per Note Make sure that all paper fragments are removed 3 Open door F and then remove the jammed paper Note Make sure that all paper fragments are removed 4 Close door F 5 Open door C Make sure that it does not hit any cable attached to the printer 6 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed CAUTION HOT SURFACE The inside of the...

Page 11: ...rs G H and J and clear jammed paper Leave paper in bin 4yy xx 1 Open door G and then remove the jammed paper Note Make sure that all paper fragments are removed 2 Open door J and then lift handle J1 to its upright position 3 Open door H 4 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed 11 ...

Page 12: ...d paper between the finisher bins then remove the paper Areas H1 and H2 Areas H3 and H4 Area H6 5 Close Door H 6 Open door C and then remove the jammed paper Note Make sure that door C does not hit any cable attached to the printer 12 ...

Page 13: ...agments are removed If necessary turn spinner wheel G1 downward to feed jammed paper into the finisher bin and then remove the paper 3 Slide the finisher back into place 4 Open door C and then remove the jammed paper CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Notes Make sure that door C d...

Page 14: ...hen slide the finisher to the left 3 Remove the staple cartridge holder 4 Use the metal tab to lift the staple guard and then remove any loose staples 5 Press the staple guard down until it clicks into place 6 Press the staples against the metal bracket Note If the staples are at the rear of the cartridge then shake the cartridge downward to bring the staples near the metal bracket 14 ...

Page 15: ...pen door H and rotate knob H6 clockwise Leave paper in bin 426 xx 428 xx If the jammed paper is located under door G then open the door and remove the paper 1 Open door J and then lift handle J1 2 Open door H 3 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Door J 15 ...

Page 16: ...sher bins then remove the paper Areas H1 and H2 Areas H3 and H4 Area H6 4 Using handle H5 pull out the booklet maker 5 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Area H8 Area H9 16 ...

Page 17: ...f the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Notes Make sure that door C does not hit any cable attached to the printer Make sure that all paper fragments are removed If the 3000 sheet tray is installed then slide the tray to the right to open the door 9 Close door C 17 ...

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