Lexmark E32x, Service Manual

Page: 125 / 246

Diagnostic information
2-95
4500
The printer is on, but nothing
prints. • Make sure the print cartridge is
installed properly.
• Make sure the parallel or USB
cable is not damaged and is firmly
plugged into the connector on the
back of the printer.
• Press and release Continue to
print a menu settings page to
determine whether the problem is
with the printer or the computer.
– If you can print a menu settings
page, the problem is in the
computer, the software
Programs or the cable.
– If you cannot print a menu
settings page, call the next level
of support.
Toner Low light is on and printing
stops. If you are using a 3K or 6K print
cartridge and the Toner Low alarm is
set to on, the printer stops printing
until you replace the print cartridge.
– Download the correct Lexmark
setup utility from the Lexmark
Web site at www.lexmark.com to
change the Toner Low alarm.
The Error light is on. Make sure the printer cover is
closed.
The Toner Low light is blinking,
and the Error light is on. • Make sure the print cartridge is
installed correctly.
• Install a new print cartridge.
The media skews or buckles. • Don’t overfill Tray 1 or the optional
Tray 2 (see media capacities in
the media types and sizes table in
the
User’s Reference
).
• Make sure the paper guides are
flush against the edges of the
media.
Problem Action