Internal solutions port does not operate correctly
Action
Yes
No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3.
Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 118
Note:
Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure that it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact
Parallel or serial interface card does not operate correctly
Action
Yes
No
Step 1
Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.
Is the parallel or serial interface card listed in the Installed Features
list?
Go to step 3.
Go to step 2.
Step 2
Remove, and then install the parallel or serial interface card.
For more information, see
“Installing an internal solutions port” on
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the connection between the cable and the parallel or serial
interface card.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Contact
Troubleshooting
84
Summary of Contents for CS820 Series
Page 1: ...CS820 CS827 User s Guide October 2017 www lexmark com Machine type s 5063 Model s 530 571...
Page 74: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 74...
Page 80: ...4 Close the staple guard 5 Insert the staple cartridge holder 6 Close door G Clearing jams 80...