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Lexmark C746, User Manual

The Lexmark C746 User Manual is a comprehensive guide that provides step-by-step instructions on how to effectively operate and maintain the Lexmark C746 printer. Download it for free from manualshive.com to access essential information, troubleshooting tips, and helpful insights to enhance your printing experience.

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Print jobs do not print

Try one or more of the following:

M

AKE

 

SURE

 

THERE

 

IS

 

NO

 

PROBLEM

 

WITH

 

YOUR

 

PRINTER

From the printer control panel, check the status. If necessary, follow the recovery instructions.

M

AKE

 

SURE

 

THE

 

PRINTER

 

IS

 

READY

 

TO

 

PRINT

Make sure 

Ready

 appears on the display before sending a print job.

C

HECK

 

IF

 

A

 

SUPPLY

 

IS

 

MISSING

 

OR

 

NEEDS

 

REPLACEMENT

Remove and then reinstall or replace the supply.

C

HECK

 

IF

 

THE

 

STANDARD

 

EXIT

 

BIN

 

IS

 

FULL

Remove the paper stack from the standard exit bin.

C

HECK

 

IF

 

THE

 

PAPER

 

TRAY

 

IS

 

EMPTY

Load paper in the tray.

M

AKE

 

SURE

 

THE

 

CORRECT

 

PRINTER

 

SOFTWARE

 

IS

 

INSTALLED

•

Verify that you are using the correct printer software.

•

If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.

M

AKE

 

SURE

 

THE

 

INTERNAL

 

PRINT

 

SERVER

 

IS

 

WORKING

 

PROPERLY

•

Make sure the internal print server is properly installed and that the printer is connected to the network.

•

Print a network setup page and check that the status shows 

Connected

. If the status is 

Not Connected

,

then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.

The printer software is available on the Lexmark Web site at 

http://support.lexmark.com

.

M

AKE

 

SURE

 

YOU

 

ARE

 

USING

 

A

 

RECOMMENDED

 USB, 

SERIAL

, 

OR

 E

THERNET

 

CABLE

For more information, visit the Lexmark Web site at 

http://support.lexmark.com

.

M

AKE

 

SURE

 

PRINTER

 

CABLES

 

ARE

 

SECURELY

 

CONNECTED

Check the cable connections to the printer and print server to make sure they are secure.

For more information, see the setup documentation that came with the printer.

Troubleshooting

232

Summary of Contents for C746

Page 1: ...C746x and C748x User s Guide April 2012 www lexmark com Machine type s 5026 Model s 310 330 510 530 ...

Page 2: ...nstalling the printer software 34 Updating available options in the printer driver 34 Networking 35 Preparing to set up the printer on a wireless network 35 Installing the printer on a wireless network Windows 36 Installing the printer on a wireless network Macintosh 38 Installing the printer on a wired network 40 Changing port settings after installing a new network Internal Solutions Port 42 Ver...

Page 3: ...ng C748x 80 Learning about the printer 80 Selecting a location for the printer 80 Printer configurations 81 Using the touch screen printer control panel 82 Understanding the home screen 83 Using the touch screen buttons 84 Setting up and using the home screen applications 86 Accessing the Embedded Web Server 86 Showing or hiding icons on the home screen 87 Activating the home screen applications 8...

Page 4: ...a 123 Tips on using letterhead 123 Tips on using transparencies 123 Tips on using envelopes 124 Tips on using labels 124 Tips on using card stock 125 Paper guidelines 125 Paper characteristics 125 Unacceptable paper 126 Selecting paper 127 Selecting preprinted forms and letterhead 127 Using recycled paper and other office papers 127 Storing paper 128 Supported paper sizes types and weights 128 Sup...

Page 5: ...55 SMTP Setup menu 158 Security menu 159 Miscellaneous Security Settings menu 159 Confidential Print menu 160 Disk Wiping menu 160 Security Audit Log menu 161 Set Date and Time menu 162 Settings menu 163 General Settings menu 163 Flash Drive menu 170 Setup menu 172 Finishing menu 174 Quality menu 175 Job Accounting menu 178 Utilities menu 180 XPS menu 181 PDF menu 181 PostScript menu 181 PCL Emul ...

Page 6: ...eplacing a photoconductor 194 Resetting the maintenance counter 197 Cleaning the the printer parts 198 Cleaning the interior of the printer 198 Cleaning the exterior of the printer 198 Cleaning the printhead lenses 198 Moving the printer 200 Before moving the printer 200 Moving the printer to another location 200 Shipping the printer 200 Clearing jams 201 Avoiding jams 201 Understanding jam number...

Page 7: ...th paper size 219 Load manual feeder with paper type paper size 219 Paper changes needed 219 Remove packaging material area name 219 Remove paper from standard output bin 219 Restore held jobs 220 Some held jobs were not restored 220 Supply needed to complete job 220 Tray x paper size unsupported 220 Unsupported disk 220 31 xx Missing or defective color cartridge 220 32 xx Color cartridge part num...

Page 8: ...er bottle missing 227 83 xx Transfer module life warning 228 83 xx Transfer module missing 228 83 xx Replace transfer module 228 83 xx Transfer module near life warning 228 84 xx Color photoconductor nearly low 228 84 xx Color photoconductor low 228 84 xx Replace color photoconductor 229 84 xx Color photoconductor missing 229 88 xx color cartridge nearly low 229 88 xx color cartridge low 229 88 xx...

Page 9: ... are not reprinted 238 Solving print quality problems 239 Characters have jagged or uneven edges 239 Clipped images 239 Gray background on prints 239 Incorrect margins 240 Light colored line white line or incorrectly colored line appears on prints 240 Paper curl 241 Print irregularities 241 Print is too dark 242 Print is too light 243 Printer is printing blank pages 244 Repeating defects appear on...

Page 10: ...on 254 Check the address entered in the Web browser 254 Temporarily disable Web proxy servers 254 Contacting customer support 254 Notices 255 Product information 255 Edition notice 255 Power consumption 260 Index 267 Contents 10 ...

Page 11: ...ing to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replace...

Page 12: ...ch as the fax feature power cord or telephone during a lightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes y...

Page 13: ... using the printer software Configuring the printer on a network depending on your printer model Caring for and maintaining the printer Troubleshooting and solving problems User s Guide The User s Guide is available on the Software and Documentation CD For updates check our Web site at http support lexmark com Instructions for Installingtheprinter usingGuidedor Advancedwirelesssetup Connecting the...

Page 14: ...be found on the Support Web site or on the printed warranty that came with your printer Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer support so that they may serve you faster Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or...

Page 15: ... devices attached to the printer then turn them off as well and unplug any cables going into the printer Available internal options Memory cards Printer memory Flash memory Fonts Firmware cards Bar Code IPDS PrintCryptionTM Printer hard disk LexmarkTM Internal Solutions Ports ISP RS 232 C Serial ISP Parallel 1284 B ISP MarkNetTM N8250 802 11 b g n Wireless ISP MarkNet N8130 10 100 Fiber ISP MarkNe...

Page 16: ...re continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Note This task requires a flathead screwdriver 1 Remove the system board cover a Turn the screws on the cover counterclockwise to loosen them but do not remove them Pull the standard tray to access the two bottom screws b Slide the cover slightly up until each...

Page 17: ...lectronic components or connectors 1 2 4 3 5 1 Firmware and flash memory card connectors 2 Printer hard disk connector 3 Internal print server connector 4 Memory card connector 5 Dust cover 3 Reattach the system board cover Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board elect...

Page 18: ...p the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system boar...

Page 19: ...ystem board on page 16 Note This task requires a flathead screwdriver 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card Doing so may cause damage 3 Open the memory card connector latches 4 Align the notch 1 on the memory card with the ridge 2 on the connector 1 2 Additional printer setup 19 ...

Page 20: ...power cord from the wall outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors Note This task requir...

Page 21: ...ouch and be flush against the system board 5 Reattach the system board cover Note When the printer software and any options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 34 Additional printer setup 21 ...

Page 22: ...ched to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board For more information see Accessing the system board on page 16 Note This ta...

Page 23: ...astic tee will be aligned Note If an optional printer hard disk is currently installed then remove it first For more information see Removing a printer hard disk on page 30 4 Remove the screws and then remove the metal cover from the ISP opening 1 2 Additional printer setup 23 ...

Page 24: ...tic tee to the holes on the system board b Hold the edges of the ISP and guide it to the opening on the system board cage and then gently allow it to rest on the plastic tee c Use the provided screw to attach the plastic bracket to the ISP solution Additional printer setup 24 ...

Page 25: ...board cage using the two screws 8 Reattach the system board cover Note If you have removed an optional printer hard disk while installing the Internal Solutions Port then reinstall the printer hard disk first before reattaching the system board cover For more information see Installing a printer hard disk on page 26 Additional printer setup 25 ...

Page 26: ...ouch something metal on the printer before touching any system board electronic components or connectors 1 Access the system board For more information see Accessing the system board on page 16 Note This task requires a flathead screwdriver 2 Unpack the printer hard disk 3 Locate the appropriate holes on the system board where the posts of the plastic tee will be aligned Note If an optional ISP is...

Page 27: ... in the ISP 2 Press down on the printer hard disk until the standoffs are in place Warning Potential Damage Do not press on the center of the printer hard disk Doing so may cause damage to the hard disk d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded Additional printer setup 27 ...

Page 28: ...rinter hard disk until the standoffs are in place Warning Potential Damage Do not press on the center of the printer hard disk Doing so may cause damage to the hard disk b Use the two provided screws to attach the printer hard disk mounting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the system board Note The plugs and receptacles are color coded Addit...

Page 29: ...4 Reattach the system board cover Additional printer setup 29 ...

Page 30: ...For more information see Accessing the system board on page 16 Note This task requires a flathead screwdriver 2 Unplug the printer hard disk interface cable from the system board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out 3 Remove the screws that connect the printe...

Page 31: ...re For more information see www lexmark com multifunctionprinters CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any ...

Page 32: ...ire additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www lexmark com multifunctionprinters 1 Unpack the optional drawer an...

Page 33: ...ng storm Connect the printer to the computer using a USB or Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing A loss of data or a malfunction can occur 1 2 1 ...

Page 34: ...he installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note To take advantage of the full features of your printer select the custom install option and then select all packages listed Using the Internet 1 Go to the Lexmark Web site at http support lexmark com 2...

Page 35: ...ns and then click Apply Changes Networking Note A Service Set Identifier SSID is a name assigned to a wireless network Wireless Encryption Protocol WEP Wi Fi Protected Access WPA and WPA2 Wi Fi Protected Access 2 are types of security used on a network Preparing to set up the printer on a wireless network Note Do not connect the installation or network cables until prompted to do so by the setup s...

Page 36: ...ity information Note Using an unsecured wireless network is not recommended If you are installing the printer on an 802 1X network using the advanced method then you may need the following Authentication type Inner authentication type 802 1X user name and password Certificates Note For more information on configuring 802 1X security see the Networking Guide on the Software and Documentation CD Ins...

Page 37: ...ration dialog select Guided Setup Recommended Note Choose Advanced Setup only if you want to customize your installation 6 Temporarily connect a USB cable between the computer on the wireless network and the printer Note After the printer is configured the software will instruct you to disconnect the temporary USB cable so you can print wirelessly 7 Follow the instructions on the computer screen N...

Page 38: ...etwork Setup Page b In the Standard Network Card section look for UAA MAC Note You will need this information later Enter the printer information 1 Access the AirPort options In Mac OS X version 10 5 or later From the Apple menu navigate to System Preferences Network AirPort In Mac OS X version 10 4 From the Finder navigate to Applications Internet Connect AirPort 2 From the Network Name pop up me...

Page 39: ...he Finder navigate to Applications Internet Connect AirPort 7 From the Network pop up menu select the name of the wireless network Configure your computer to use the printer wirelessly To print on a network printer each Macintosh user must install a custom printer driver file and create a print queue in the Printer Setup Utility or Print Center 1 Install a printer driver file on the computer a Ins...

Page 40: ...6 From the second pop up menu select Local AppleTalk Zone 7 Select the printer from the list and then click Add Installing the printer on a wired network These instructions apply to Ethernet and fiber optic network connections Note Make sure you have completed the initial setup of the printer For Windows users 1 Insert the Software and Documentation CD If the installation screen does not appear af...

Page 41: ...ns on the computer screen 3 Select a destination and then click Continue 4 From the Easy Install screen click Install 5 Type the user password and then click OK All the necessary applications are installed in the computer 6 Click Close when installation is complete b Add the printer For IP printing In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences Print Fax 2 C...

Page 42: ...changes to your computer configurations If you are adding a wireless ISP to a printer previously configured for a wired connection then make sure the wired network is disconnected when you configure the printer to operate wirelessly If the wired connection remains connected then the wireless configuration will complete but the wireless ISP will not be active In the event that the printer was confi...

Page 43: ...inder navigate to Applications Utilities 2 Double click Printer Setup Utility or Print Center 3 From the Printer List click Add and then click IP Printer 4 Type the printer IP address in the address field and then click Add Note View the printer IP address in the TCP IP section in the Network Reports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 F...

Page 44: ... installed correctly Remove the option and then install it again For more information see Printing a menu settings page on page 72 for non touch screen printer models or Printing a menu settings page on page 114 for touch screen printer models Network setup page If your printer has Ethernet or wireless capability and is attached to a network then print a network setup page to verify the network co...

Page 45: ...ake sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temper...

Page 46: ...y adding up to three 550 sheet optional drawers and a 2 000 sheet high capacity feeder A caster base and a spacer are supported in any configurations Spacers are nonfunctional trays used to add height to a printer stack A spacer must be placed Directly on a caster base or table top At the bottom of all tray stacks and cannot be used with an optional 2 000 sheet high capacity drawer For information...

Page 47: ...ed solid green The Sleep button is illuminated solid amber Entering or waking from Hibernate mode The indicator light is illuminated solid green The Sleep button is illuminated blinking amber Operating in Hibernate mode The indicator light is unilluminated TheSleep button is blinkingamber for 0 1 second andthengoescompletelyunilluminated for 1 9 seconds in pulsing pattern The following actions wak...

Page 48: ...ttings Paper Menu Paper Size Type 2 Press the up or down arrow button to select the paper tray or feeder and then press 3 Press the up or down arrow button to select the paper size and then press 4 Press the up or down arrow button to select the paper type and then press to change the settings Configuring Universal paper settings The Universal paper size is a user defined setting that lets you pri...

Page 49: ...tability load each paper drawer or tray separately Keep all other drawers or trays closed until needed 1 Pull the tray completely out Notes Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam The standard 550 sheet tray Tray 1 does not automatically detect the paper size 2 Squeeze and slide the width guide to the correct position for the pap...

Page 50: ...or some paper sizes like letter legal and A4 squeeze and slide the length guide backward to accommodate their length The length guide has a locking device To unlock slide to the left the button on top of the length guide To lock slide the button to the right when a length is selected 3 1 2 Using C746x 50 ...

Page 51: ...When loading preprinted letterhead for two sided printing place the header facedown toward the rear of the tray One sided printing Two sided printing L E T T E R H E A D L E T T E R H E A D Note Make sure the paper does not exceed the maximum paper fill indicator located on the left side of the tray Warning Potential Damage Overloading the tray can cause paper jams and possible printer damage 6 In...

Page 52: ...ed Loading the optional 550 sheet special media tray Theoptional550 sheetspecialmediatray Tray 2 unlikeanyothertrays supportsnarrowpapersizessuch asenvelopes and A6 1 2 3 4 1 Primary length guide 2 Length guide lock 3 Secondary length guide 4 Width guide CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each paper drawer or tray separately Keep all other trays closed until ...

Page 53: ...l the tray completely out Note Do not remove trays while a job prints or while Busy appears on the display Doing so may cause a jam 2 Squeeze and slide the primary length guide toward you until it stops Notes The length has a locking device To unlock the length guide slide to the left the button on top of the length guide To lock slide the button to the right when a length has been selected You ca...

Page 54: ...3 Squeeze and slide the width guide to the correct position for the paper size you are loading 1 2 Note Use the paper size indicators at the bottom of the tray to help position the width guide Using C746x 54 ...

Page 55: ...4 Squeeze and slide the secondary length guide to the correct position for the paper size you are loading 1 2 Using C746x 55 ...

Page 56: ...r stack with the recommended printable side faceup Notes Load envelopes with the stamp side entering the printer first Make sure the paper does not exceed the maximum paper fill indicator located on the side of the width guide Warning Potential Damage Overloading the tray can cause paper jams and possible printer damage Using C746x 56 ...

Page 57: ...papers such as legal letter and A4 Squeeze and slide the guide until it clicks into place Loading the 2 000 sheet high capacity feeder CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each paper drawer or tray separately Keep all other drawers or trays closed until needed 1 Pull the tray out 2 Pull up and slide the width guide to the correct position for the paper size you...

Page 58: ... button to the right to unlock the length guide 4 Push the length guide release latch to raise the length guide Slide the guide to the correct position for the paper size you are loading and then lock the guide Using C746x 58 ...

Page 59: ... Printable side facedown for two sided printing Preprinted paper orientation for one sided and two sided printing One sided printing Two sided printing LE TT ER HE AD LE TT ER HE AD Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray Warning Potential Damage Overloading the tray may cause paper jams and possible printer damage Using C746x 59 ...

Page 60: ...approximately 100 sheets of 75 g m2 20 lb paper 10 envelopes 75 transparencies Note Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking Doing so may cause a jam Using C746x 60 ...

Page 61: ...ors 5 Paper width guide 6 Width guide release tab 1 Press the tray release latch to the left and then pull the multipurpose feeder down 2 Gently pull the extension out until it is fully extended 3 Flex the sheets back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface Using C746x 61 ...

Page 62: ...and type of paper or specialty media at a time Paper or specialty media should lie flat and fit loosely in the multipurpose feeder If the paper or specialty media is pushed too far into the multipurpose feeder then press the paper release lever to remove it Load envelopes with the flap on the right side and the stamp edge entering the printer first Warning Potential Damage Never use envelopes with...

Page 63: ... Click Settings Paper Menu 3 Change the paper size and type settings of the tray so that they do not match the settings of any other tray and then click Submit Warning Potential Damage The paper loaded in the tray should match the paper type name assigned in the printer The temperature of the fuser varies according to the specified paper type Printing issues may occur if settings are not properly ...

Page 64: ... View the printer IP address in the TCP IP section in the Network Reports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Name 3 Type a name for the paper type and then click Submit 4 Select a custom type and then verify that...

Page 65: ...m size to match the paper loaded 3 Click OK b Customize the settings in the Page Setup dialog if necessary 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the approp...

Page 66: ...d Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Reports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print...

Page 67: ...ed If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the US...

Page 68: ...nd file types Flash drive File type Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes SanDisk Cruzer Mini 256MB 512MB or 1GB sizes Notes Hi Speed USB flash drives must support the full speed standard Devices supporting only USB low speed capabilities are not supported USB flash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any oth...

Page 69: ...Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs 2 Press Printing confidential and other held jobs Note Confidential and Verify print j...

Page 70: ...number of copies Print For other print jobs navigate to Held jobs select your user name select the print job specify the number of copies Print Printing information pages Printing a font sample list 1 From the printer control panel navigate to Settings Reports Print Fonts 2 Press the up or down arrow button to select the font setting 3 Press Note The PPDS fonts appear only when the PPDS data strea...

Page 71: ...le click Print Center or Printer Setup Utility 3 Double click the printer icon 4 From the printer window select the print job you want to cancel 5 From the icon bar at the top of the window click Delete Managing your printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced system support...

Page 72: ...ion 1 From the printer control panel navigate to Settings Reports Network Setup Page Note If an optional internal print server is installed then Print Network x Setup Page appears 2 Check the first section of the network setup page and confirm that the status is Connected IfthestatusisNot Connected thentheLANdrop maynotbeactive orthenetwork cablemaybemalfunctioning Consult your system support pers...

Page 73: ...rinted The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature Turn off print log features 2 Press Reducing printer noise Use Quiet Mode to reduce the printer noise 1 From the printer control panel navigate to Settings Settings General Settings Quiet Mode select a...

Page 74: ...y periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Timeouts 3 In the Sleep Mode field enter the number of minutes you want the printer to wait before it enters Sleep mode 4 Click Submit Using the printer control panel 1 From the printer control panel navigate to Settings Settings General Set...

Page 75: ...f you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 72 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on...

Page 76: ...em device settings network information scanner and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for device specific functionality This lets the device retain buffered user data from complex scan print copy and fax jobs as well as form data and font data Erase the contents of any installed printer memory i...

Page 77: ... off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully powered up the printer displays a list of functions 3 Press the up or down arrow button until Wipe All Settings appears The printer will restart several tim...

Page 78: ...e event the printer or its hard disk is stolen Note Some printer models may not have a printer hard disk installed Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Reports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 ...

Page 79: ...ill return to the screen for enabling or disabling disk encryption 5 Navigate to Back Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed For more information visi...

Page 80: ...ake sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temper...

Page 81: ...dding up to three 550 sheet optional drawers and a 2 000 sheet high capacity feeder A caster base and a spacer are supported in any configurations Spacers are nonfunctional trays used to add height to a printer stack Spacers must be Placed directly on a caster base or table top Placed at the bottom of all tray stacks and cannot be used with an optional 2 000 sheet high capacity drawer For informat...

Page 82: ...lluminated solid amber Entering or waking from Hibernate mode The indicator light is illuminated solid green The sleep button is illuminated blinking amber Operating in Hibernate mode The indicator light is unilluminated The sleep button is blinking amber for 0 1 of a second then goes completely unilluminated for 1 9 seconds in pulsing pattern The following actions wake the printer from Sleep mode...

Page 83: ...1 Change Language Change the primary language of the printer 2 Bookmarks Create organize andsavea setof bookmarks URLs intoa treeview offolders andfilelinks Note The tree view does not include bookmarks created within Forms and Favorites and the ones in the tree are not usable in Forms and Favorites 3 Held Jobs Display all current held jobs 4 USB or USB Thumbdrive View select or print photos and d...

Page 84: ... appears and the red indicator light blinks Warning If an error condition occurs then this icon appears Printer IP address Example 123 123 123 123 The IP address of your network printer is located at the top left corner of the home screen and appears as four sets of numbers separated by periods You can use the IP address when accessingthe Embedded Web Server so you can view and remotely configure ...

Page 85: ...te folder Delete the file you selected 3 Left arrow Scroll to the left 4 Right arrow Scroll to the right 5 Right scroll increase Scroll to another value in increasing order 6 Left scroll decrease Scroll to another value in decreasing order 7 Down arrow Scroll down Using C748x 85 ...

Page 86: ...chase To learn more visit www lexmark com Or inquire at your point of purchase Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer 1 Obtain the printer IP address From the printer control panel home screen From the TCP IP section in the Network Ports menu By pr...

Page 87: ...ick Submit Activating the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications first activate and set up these applications using the Embedded Web Server For more information about accessing the Embedded Web Server see Accessing the Embedded Web Server on page 86 For detailed information about configuring and using the home sc...

Page 88: ...nel home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings Device Solutions Solutions eSF Forms and Favorites 3 Define the bookmarks and then customize the settings 4 Click Apply To use the application touch Forms and Favorites on the printer home screen and then navigate through form categories or search for forms based on a form n...

Page 89: ...ings to other printers Exporting a configuration to a file 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer control panel home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings or Configuration 3 Click Device Solutions Solutions eSF or click Embedded Solut...

Page 90: ...m the home screen navigate to Paper Menu Paper Size Type select a tray select the paper size or type Configuring Universal paper settings The Universal paper size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Notes The smallest supported Universal size is 76 2 x 127 mm 3 x 5 in and loaded only in the multipurpose feeder The largest supported ...

Page 91: ...pment instability load each paper drawer or tray separately Keep all other trays closed until needed 1 Pull the tray completely out Notes Do not remove trays while a job prints or while Busy appears on the display Doing so may cause a jam The standard 550 sheet tray Tray 1 does not automatically detect the paper size 2 Squeeze and slide the width guide to the correct position for the paper size yo...

Page 92: ...or some paper sizes like letter legal and A4 squeeze and slide the length guide backward to accommodate their length The length guide has a locking device To unlock slide to the left the button on top of the length guide To lock slide the button to the right when a length is selected 3 1 2 Using C748x 92 ...

Page 93: ...f the tray When loading preprinted letterhead for two sided printing place the letterhead facedown toward the rear of the tray One sided printing Two sided Duplex printing L E T T E R H E A D L E T T E R H E A D Note Make sure the paper does not exceed the maximum paper fill indicator located on the left side of the tray Warning Potential Damage Overloading the tray can cause paper jams and possib...

Page 94: ...w paper sizes such as envelopes and A6 1 2 3 4 1 Primary length guide 2 Length guide lock 3 Secondary length guide 4 Width guide CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each paper drawer or tray separately Keep all other trays closed until needed Notes For instructions on loading paper sizes larger than A6 and envelopes see Loading the standard or an optional 550 ...

Page 95: ...or while Busy appears on the display Doing so may cause a jam 2 Squeeze and slide the primary length guide toward you until it stops Notes The length has a locking device To unlock the length guide slide to the left the button on top of the length guide To lock slide the button to the right when a length has been selected You can only slide the secondary length guide when the primary length guide ...

Page 96: ...3 Squeeze and slide the width guide to the correct position for the paper size you are loading 1 2 Note Use the paper size indicators at the bottom of the tray to help position the width guide Using C748x 96 ...

Page 97: ...4 Squeeze and slide the secondary length guide to the correct position for the paper size you are loading 1 2 Using C748x 97 ...

Page 98: ...r stack with the recommended printable side faceup Notes Load envelopes with the stamp side entering the printer first Make sure the paper does not exceed the maximum paper fill indicator located on the side of the width guide Warning Potential Damage Overloading the tray can cause paper jams and possible printer damage Using C748x 98 ...

Page 99: ...ng long papers such as legal letter and A4 Squeeze and slide the guide until it clicks into place Loading the 2 000 sheet high capacity feeder CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each paper tray separately Keep all other trays closed until needed 1 Pull the tray out 2 Pull up and slide the width guide to the correct position for the paper size you are loading ...

Page 100: ... Unlock the length guide 4 Push the length guide release latch to raise the length guide Slide the guide to the correct position for the paper size you are loading and then lock the guide Using C748x 100 ...

Page 101: ...p for one sided printing Printable side facedown for two sided printing One sided printing Two sided printing LE TT ER HE AD LE TT ER HE AD Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray Warning Potential Damage Overloading the tray may cause paper jams and possible printer damage 7 Insert the tray Using C748x 101 ...

Page 102: ...inter prints from the multipurpose feeder or when the printer control panel indicator light is blinking Doing so may cause a jam LTR LGL EXEC A5 A4 B5 1 4 5 6 2 3 1 Maximum paper fill indicator 2 Tray release latch 3 Paper release lever 4 Paper size indicators 5 Paper width guide 6 Width guide release tab 1 Press the tray release latch to the left and then pull the multipurpose feeder down Using C...

Page 103: ...ended 3 Flex the sheets back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface Paper Envelopes Transparencies Avoid touching the printable side of transparencies Be careful not to scratch them Using C748x 103 ...

Page 104: ...coated linings or self stick adhesives These envelopes may severely damage the printer 5 From the printer control panel verify the paper size and paper type setting for the feeder based on the paper you loaded Linking and unlinking trays When the paper size and paper type for any trays are the same the printer will link those trays When one linked tray becomes empty paperwillfeedfrom thenextlinked...

Page 105: ...ngs of any other tray and then click Submit Creating a custom name for a paper type If the printer is on a network then use the Embedded Web Server to define a name other than Custom Type x for each of the custom paper types loaded into the printer 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP addr...

Page 106: ... temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a custom name you want to configure select a paper or specialty media type and then click Submit Printing The use of print preview and the selection of desired printing preferences such as duplex margins and paper size can ensure that the print job output will appear as desired Printing forms U...

Page 107: ...tings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Printing in black and white From the home screen navigate to Settings Print Settings Quality Menu Print Mode Black Only Adjusting toner darkness 1 Open a Web browser and then type the printer IP address in the address field Notes V...

Page 108: ... address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Setup Menu 3 From the Printer Usage list select Max Speed or Max Yield 4 Click Submit Using th...

Page 109: ...d If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the USB...

Page 110: ...types Flash drive File type Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes SanDisk Cruzer Mini 256MB 512MB or 1GB sizes Notes Hi Speed USB flash drives must support the full speed standard Devices supporting only USB low speed capabilities are not supported USB flash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any other file ...

Page 111: ...nfidential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel All print jobs that can be initiated by the user at the printer are called held jobs 2 Touch Printing confidential and other held jobs Note C...

Page 112: ...dential Jobs enter the PIN Print For other print jobs navigate to Held jobs select your user name select the print job specify the number of copies Print Printing information pages Printing a font sample list 1 From the home screen navigate to Reports Print Fonts 2 Touch PCL Fonts or PostScript Fonts Printing a directory list A directory list shows the resources stored in a flash memory or on the ...

Page 113: ...ties 2 Double click Print Center or Printer Setup Utility 3 Double click the printer icon 4 From the printer window select the print job you want to cancel 5 From the icon bar at the top of the window click Delete Managing your printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server For more advanced sys...

Page 114: ...e orthenetwork cablemaybemalfunctioning Consult a system support person for a solution and then print another network setup page Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required For more information see Supplies menu on page 133 Checking the status of parts and supplies on the printer control...

Page 115: ...ne motors do not start until it is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature Turn off print log features 3 Click Submit Reducing printer noise To select a Quiet Mode setting...

Page 116: ... energy decrease the number of minutes the printer waits before it enters Sleep mode Available settings range from 1 180 minutes The factory default setting is 30 minutes Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by...

Page 117: ...wn menu select Hibernate 4 Click Submit Using the printer control panel 1 From the home screen navigate to Settings General Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button 3 Touch Hibernate Adjusting the brightness of the display To save energy or if you are have trouble reading your display adjust the brightness of the display Available settings range from 20 100 The factory de...

Page 118: ...pe All Settings option For more information see Erasing non volatile memory on page 119 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a pri...

Page 119: ... from your premises for service The printer is being sold to another organization Disposing of a printer hard disk Note Some printer models may not have a printer hard disk installed In high security environments it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer or its hard disk is removed from your ...

Page 120: ... printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully powered up the touch screen displays a list of functions instead of the standard home screen icons 3 Touch Wipe Disk and then t...

Page 121: ...ng which the printer will be unavailable for other user tasks 4 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears Once the printer is fully powered up the touch screen displays a li...

Page 122: ...the printer cannot be accessed For more information visit the Lexmark security Web page and see the Embedded Web Server Administrator s Guide 1 Visit http support lexmark com and then navigate to Tech Library Manuals Guides 2 Type Embedded Web Server in the keyword field and then click Filter 3 Click Embedded Web Server to launch the document Using C748x 122 ...

Page 123: ...towardtherearofthetray Multipurpose feeder One sided Load preprinted letterhead facedown When loading in short edge orientation place the top edge of the sheet with the header toward the rear of the multipurpose feeder Whenloadinginlong edge orientation place the top edge of the sheet with the header on the left of the multipurpose feeder Multipurpose feeder Two sided Load preprinted letterhead fa...

Page 124: ... or 25 cotton All cotton envelopes must not exceed 70 g m2 20 lb bond weight Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postag...

Page 125: ...y If zone coating of the adhesive is not possible then remove a 1 6 mm 0 06 in strip on the leading and driver edge and use a non oozing adhesive Portrait orientation works best especially when printing bar codes Tips on using card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print ...

Page 126: ...rinter to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environme...

Page 127: ...aved printing process Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements...

Page 128: ... results store paper where the temperature is 21 C 70 F and the relative humidity is 40 Most label manufacturersrecommendprintinginatemperaturerangeof18to24 C 65to75 F withrelativehumiditybetween 40 and 60 Store paper in cartons when possible on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Supported...

Page 129: ...x 210 mm to 215 9 x 355 6 mm 5 83 x 8 27 in to 8 5 x 14 in 2 1 X 2 2 X 5 Universal7 76 2 x 127 mm 3 x 5 in to 215 9 x 1219 2 mm 8 5 x 48 in X X X X 2 X X X 7 3 4 Envelope Monarch 98 4 x 190 5 mm 3 875 x 7 5 in X X 2 X 2 X 2 X 1 Source supports paper size with size sensing 2 Source supports paper size without size sensing 3 Paper size is supported if set to US 4 Paper size is supported if set to me...

Page 130: ...X 2 X 1 Source supports paper size with size sensing 2 Source supports paper size without size sensing 3 Paper size is supported if set to US 4 Paper size is supported if set to metric 5 Paper size is supported if its length is between 8 27 in 210 mm and 14 in 355 6 mm and its width is between 5 5 in 139 7 mm and 8 5 in 215 9 mm in short edge loading orientation 6 This size setting formats the env...

Page 131: ...h capacity feeder Multipurpose feeder Manual Paper Manual Envelope Duplex Paper Plain Bond Colored Letterhead Preprinted Light Glossy Heavy Heavy Glossy Recycled X Card stock X X X Transparencies X X X Labels Paper Vinyl X X X Envelopes X X X X Custom Type x Rough Cotton X Paper and specialty media guidelines 131 ...

Page 132: ...tup Page Profiles List Print Fonts Print Directory Asset Report General Settings Flash Drive Menu Print Settings Security Network Ports Help Miscellaneous Security Settings Confidential Print Disk Wiping1 Security Audit Log Set Date and Time Active NIC Standard Network or Network x 2 Standard USB Parallel x Serial x SMTP Setup Print All Guides Color Quality Print Quality Printing Guide Media Guide...

Page 133: ...idge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Show the status of the cyan toner cartridge Magenta Cartridge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Show the status of the magenta toner cartridge Yellow Cartridge Early Warning Low Invalid Near End of Life Replace Missing Defective OK Unsupported Show the status o...

Page 134: ... Missing OK Show the status of the magenta photoconductor Yellow Photoconductor Early Warning Low Replace Missing OK Show the status of the yellow photoconductor Black Photoconductor Early Warning Low Replace Missing OK Show the status of the black photoconductor Waste Toner Bottle Near Full Replace Missing OK Show the status of the waste toner bottle 1 This menu appears only in non touch screen p...

Page 135: ... source for all print jobs Notes Tray 1 standard tray is the factory default setting From the Paper menu Configure MP Feeder must be set to Cassette for MP Feeder to appear as a menu setting Paper Size Type menu Use To Tray x Size A4 A5 JIS B5 Letter Legal Executive Oficio México Folio Universal Specify the paper size loaded in each tray Notes The factory default setting depends on the value of Pa...

Page 136: ...pear instead of Custom Type x Use this menu item to configure automatic tray linking MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio México Folio Statement Universal 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder Notes Letter is the US factory default setting A4 is the international fact...

Page 137: ... Notes Custom Type x is the factory default setting From the Paper menu Configure MP Feeder must be set to Cassette for MP Feeder Type to appear as a menu item Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio México Folio Statement Universal Specify the size of the paper being manually loaded Note Letter is the US factory default setting A4 is the international factory default setti...

Page 138: ... default setting DL Envelope is the international factory default setting Manual Envelope Type Envelope Rough Envelope Custom Type x Specify the type of envelope being manually loaded Note Envelope is the factory default setting Note Only installed trays are listed in this menu Configure MP menu Use To Configure MP Cassette Manual First Determine when the printer selects paper from the multipurpos...

Page 139: ...e texture of the card stock loaded Notes Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded Glossy Texture Smooth Normal Roug...

Page 140: ...ault setting Preprinted Texture Smooth Normal Rough Specify the relative texture of the preprinted paper loaded Note Normal is the factory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the light paper loaded Note Normal is the f...

Page 141: ...vy Specify the relative weight of the glossy paper loaded Note Normal is the factory default setting Heavy Glossy Weight Light Normal Heavy Specify the relative weight of the heavy glossy paper loaded Note Normal is the factory default setting Labels Weight Light Normal Heavy Specify the relative weight of the labels loaded Note Normal is the factory default setting Vinyl Labels Weight Light Norma...

Page 142: ...gh Cotton Weight Light Normal Heavy Specify the relative weight of the cotton paper loaded Note Normal is the factory default setting Custom x Weight Light Normal Heavy Specify the relative weight of the custom paper loaded Notes Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use To Card Stock Loading Duplex Off Determine and set ...

Page 143: ...rhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs that specify Preprinted as the paper type Colored Loading Duplex Off Determine and set two sided printing for all print jobs that specify Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs that specify Light as the paper type Heavy Lo...

Page 144: ...ls Vinyl Labels Envelope Associate a paper or specialty media type with a user defined custom name created in the Embedded Web Server or in MarkVisionTM Professional Notes Paper is the factory default setting The custom paper type must be supported in the selected tray or multipurpose feeder in order to print from that source Recycled Paper Card Stock Transparency Glossy Labels Vinyl Labels Envelo...

Page 145: ... printer uses the maximum height allowed The height can be increased in 0 01 inch or in 1 mm increments Feed Direction Short Edge Long Edge Specify the feed direction Notes Short Edge is the factory default setting Long Edge appears only when the paper or specialty media can be loaded in either direction Reports menu Reports menu Use To Menu Settings Page Print a report containing information abou...

Page 146: ...CL and PostScript emulations Print Directory Print a list of all the resources stored in an optional flash memory card or printer hard disk Notes Job Buffer Size must be set to 100 Make sure the optional flash memory or printer hard disk is installed correctly and working properly This menu item appears only when a flash and or disk option is installed Asset Report Print a report containing printe...

Page 147: ...ng this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of th...

Page 148: ...twork Ports menu Networks Ports Standard Network Standard Network Setup Reports Network Ports menu Networks Ports Network x Network x Setup Reports Use To Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to any of the following Network Ports menu Network Ports Standard Network Standard...

Page 149: ...ting Set Hostname Set the current TCP IP host name Note This can be changed only from the Embedded Web Server IP Address View or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gatewa...

Page 150: ...TTPS Yes No View or change the current HTTPS setting Note Yes is the factory default setting IPv6 menu To access the menu navigate to any of the following Network Ports menu Standard Network Standard Network Setup IPv6 Network Ports menu Network x Network x Setup IPv6 Note This menu is available only in network printers or printers that are attached to print servers Use To Enable IPv6 On Off Enabl...

Page 151: ...point with WPS uses Start Push Button Method or Start PIN Method Note Disable is the factory default setting Network Mode Infrastructure Ad hoc Specify the network mode Notes Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point Compatibility 802 11b g 802 11b g n ...

Page 152: ...ta The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When ...

Page 153: ...printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting On processes raw binary PostScript print jobs Off filters print j...

Page 154: ...he printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Parallel Buffer Disabled Auto 3K to maximum size allowed Set the size of the parallel input buffer Notes Auto is the factory default setting Disabled turns off job buffering Any print jobs already buffered on the printer hard disk are printed before normal processing resumes The par...

Page 155: ... the leading or trailing edge of a strobe Note On is the factory default setting Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs ENA Address yyy yyy yyy yyy Set the network address information for an external print se...

Page 156: ...the NPA protocol Notes Auto is the factory default setting Auto sets the printer to examine data determine the format and then processes it appropriately When set to On the printer performs NPA processing If the data is not in NPA format it is rejected as bad data When set to Off the printer does not perform NPA processing Changing this setting from the printer control panel and then exiting the m...

Page 157: ...andshaking setting XON XOFF is a software handshaking setting XON XOFF DTR and XON XOFF DTR DSR are combined hardware and software handshaking settings Robust XON On Off Determine whether the printer communicates availability to the computer Notes Off is the factory default setting This menu item applies only to the serial port if Serial Protocol is set to XON XOFF Baud 1200 2400 4800 9600 19200 3...

Page 158: ...ay Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5 30 Specify the amount of time in seconds before the server stops trying to send an e mail Note 30 seconds is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Disabled Negotiate Required Set the printer to use SSL for increased security when co...

Page 159: ...e 1 60 Panel Login Timeout 1 900 Remote Login Timeout 1 120 Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes Login failures specifies the number of failed login attempts before users are locked out 3 is the factory default setting Failure time frame specifies the time frame in minutes when failed login attempts can be ma...

Page 160: ...ter is turned off then all confidential jobs held in the printer RAM are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a ti...

Page 161: ...g Only automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time Wipe highly confidential information using only the Multiple pass method Manual Method Single pass Multiple pass Allow the file system to reuse marked disk space without having to wipe it first Notes Single pass is the factory default setting Highly confidential infor...

Page 162: ...nt Date and Time Show the current date and time settings for the printer Manually Set Date and Time input date time Enter the date and time Notes For touch screen printer models date and time are set in YYYY MM DD HH MM format Manually setting the date and time sets Enable NTP to No For non touch screen printer models a wizard allows you to set the date and time in YYYY MM DD HH MM Time Zone list ...

Page 163: ...use of energy paper or specialty media Notes For touch screen printer models touch Eco Mode and then select from the options Off is the factory default setting Off resets the printer to its factory default settings Energy minimizes the power used by the printer Performance may be affected but print quality is not Energy Paper minimizes the use of power paper and specialty media Paper minimizes the...

Page 164: ... English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese Traditional Chinese Japanese Custom Key 1 Specify the language for the printer control panel keyboard Notes Keyboard Type specifies the language for the printer control panel keyboard Custom Key 1 a...

Page 165: ...ing options None IP Address Hostname Contact Name Location Date Time mDNS DDNS Service Name Zero Configuration Name Custom Text x Model Name For the x Toner x Fuser and Transfer Module menus select from the following options When to display Do not display Display Message to Display Default Alternate Default text entry Alternate text entry Notes IP Address is the factory default setting for Left si...

Page 166: ...m the following options Display Do Not Display Notes Display is the factory default setting for Search Held Jobs Held Jobs USB Drive Forms and Favorites Eco Settings Showroom and Change Background Do Not Display is the factory default setting for Change Language Profiles and Solutions Bookmarks and Jobs by user Date Format2 MM DD YYYY DD MM YYYY YYYY MM DD Specify the format for the printer date N...

Page 167: ...e for the printer Location2 Specify the location of the printer Note The location will be stored on the Embedded Web Server Alarms Alarm Control Cartridge Alarm Set an alarm to sound when the printer requires user intervention For each alarm type select from the following options Off Single Continuous Notes For touch screen printer models touch Cartridge Alarm and then select from the options Sing...

Page 168: ...s is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL emulation This setting has no effect on PostScript emulation print jobs Timeouts Wait Timeout Disabled 15 65535 Set the amount of time in seconds the printer waits for a...

Page 169: ... enough memory to print the whole page On sets the printer to process the whole page so the entire page prints Press Sleep Button Do Nothing Sleep Hibernate Determine how the printer while in Idle state reacts to a short press of the Sleep button Notes Sleep is the factory default setting This setting sets the printer to operate at a lower power configuration Sleep or Hibernate sets the printer to...

Page 170: ...nly in non touch screen printer models 2 This menu appears only in touch screen printer models Flash Drive menu Note This menu appears only in touch screen printer models Use To Copies 1 999 Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Tray x MP Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs Note Tray 1 ...

Page 171: ...rder on each page image Note None is the factory default setting Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple page images Notes Horizontal is the factory default setting Positioning depends on the number of page images and whether they are in portrait or landscape orientation Separator Sheets Off Between Copies Between Jobs Betwee...

Page 172: ...obs are removed from the print queue when they require unavailable printer options or custom settings These print jobs are stored in a separate print queue so other jobs print normally When the missing information or options are obtained the stored jobs print Notes Off is the factory default setting This menu item appears only when a non read only printer hard disk is installed This requirement en...

Page 173: ... setting reverts to its factory default value after each power on reset POR Resource Save On Off Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when the printer receives a print job that requires more memory than is available Notes Off is the factory default setting Off sets the printer to retain downloads only until memory is needed Downloads are de...

Page 174: ...r portrait and left edge for landscape Copies 1 999 Specify the default number of copies for each print job Note 1 is the factory default setting Blank Pages Do Not Print Print Specify whether blank pages are inserted in a print job Note Do Not Print is the factory default setting Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Stack the pages of a print job in sequence when printing multiple copies Notes ...

Page 175: ...order on each page image Note None is the factory default setting Quality menu Use To Print Mode Color Black Only Specify whether images are printed in black and white or in color Notes Color is the factory default setting The printer driver is capable of overriding this setting Color Correction Auto Off Manual Adjust the color output on the printed page Notes Auto is the factory default setting A...

Page 176: ...nces Options or Setup To set Enhance Fine Lines using the Embedded Web Server type the printer IP address in a Web browser Color Saver On Off Reduce the amount of toner used for graphics and images The amount of toner used for text is not reduced Notes Off is the factory default setting On overrides Toner Darkness settings RGB Brightness 6 to 6 Adjust brightness in color outputs Notes 0 is the fac...

Page 177: ...ss of the printer to access a complete list of color sample pages from the Embedded Web Server Manual Color RGB Image Vivid sRGB Display Display True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display True Black sRGB Vivid Off Customize the RGB color conversions Notes sRGB Display is the factory default setting for RGB Image T...

Page 178: ...o allow the printer to make adjustments for color variations in output Notes Calibrating starts when the menu is selected Calibrating appears on the display until the process is finished Color variations in output sometimes result from changeable conditions such as room temperature and humidity Color adjustments are made on printer algorithms Color alignment is also recalibrated in this process Jo...

Page 179: ...inter responds when the printer hard disk is nearly full Notes None is the factory default setting The value defined in Disk Near Full Level determines when this action is triggered Disk Full Action None E mail Delete Current Log E mail Delete Oldest Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how ...

Page 180: ... is installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the printer display to return to the main Utilities menu for touch screen printer m...

Page 181: ...ode On Off Enable users to disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is the factory default setting This menu item appears only when a formatted non defective flash memory option card or printer hard disk is installed Make sure the flash memory option or printer hard disk is not read write writ...

Page 182: ...nt languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Change the point size for scalable typographic fonts Notes 12 is the factory default setting Point size refers to the height of the characters in the font One point equals approximately 0 014 of an inch This can be increased or decreased...

Page 183: ...ify whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x...

Page 184: ...Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf ...

Page 185: ... in 1 mm increments Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Use To Auto Fit On Off Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert On Off Invert bitonal monochrome images Notes Off is the...

Page 186: ... about adjusting and customizing color printing Print Quality Provides information about solving print quality issues Printing Guide Provides information about loading paper and other speciality media Media Guide Provides a list of the paper sizes supported in trays drawers and feeders Print Defects Guide Provides help in determining the printer part causing a repetitive defect Menu Map Provides a...

Page 187: ... printer setting see Using Eco Mode Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 127 Conserving supplies Use both sides of the paper If your printer model s...

Page 188: ...ouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark wil...

Page 189: ...acing a toner cartridge see the instruction sheet that came with the supply Estimated cartridge yield is based on the ISO IEC 19798 standard with about 5 coverage per color Extremely low print coverage less than 1 25 for extended periods of time may negatively affect actual yield for that color and may cause cartridge parts to fail prior to exhaustion of toner Recommended toner cartridges and part...

Page 190: ...X8112 100 V 40X8110 115 V 40X8111 230 V Transfer module 40X8307 Ordering a waste toner bottle A message on the printer display appears when the waste toner bottle needs to be replaced For information on replacing the waste toner bottle see the instruction sheet that came with the supply Note Waste toner bottle reuse is not recommended Recommended part number Part name Part number Waste toner bottl...

Page 191: ...mperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Replacing parts and supplies Replacing a toner cartridge 1 Open the front door Warning Potential Damage To avoid overexposing the photoconductors do not leave the front door open for more than 10 minutes 2 Pull the green tabs up and out of the specified cartridge to remove it from the printer Maintaining the pri...

Page 192: ...ridge into the printer Note Make sure the cartridge is fully pushed in 6 Close the front door Note When print becomes faded immediately order a new cartridge A message on the printer display specifies what color cartridge is low in toner You can try to extend the life of the cartridges by pulling them out of the printer and shaking them to redistribute the toner Maintaining the printer 192 ...

Page 193: ... left and then pull the waste toner bottle out to remove it from the printer 2 1 3 Unpack the replacement waste toner bottle 2 1 4 Peel the seal from the side of the full waste toner bottle and then place it over the hole to seal off the waste toner bottle 1 2 5 Place the sealed waste toner bottle in the recycling bag Maintaining the printer 193 ...

Page 194: ...pping box 1 2 8 Insert the new waste toner bottle into the printer 1 2 Replacing a photoconductor Notes Replace all four photoconductors at the same time for optimum print quality Print quality is affected when the photoconductor is replaced without resetting the supply counter 1 Open the front door Maintaining the printer 194 ...

Page 195: ...0 minutes 2 Pull the specified photoconductor up and then slide it to the right to remove it from the printer 1 2 3 Unpack the replacement photoconductor 1 2 3 Warning Potential Damage Do not touch the shiny area on the photoconductor drum Touching it could damage the photoconductor Maintaining the printer 195 ...

Page 196: ...n and insert the left end of the photoconductor and then press the right end into place 1 2 5 Remove the red packing strip from the top of the photoconductor 6 Close the front door Maintaining the printer 196 ...

Page 197: ...ess to confirm Notes Make sure to replace all four photoconductors at the same time When Ready appears the counter is reset When a replace or low message does not appear Follow this procedure when a photoconductor is replaced and a replace or low message does not appear 1 From the printer control panel navigate to Settings Supplies Menu Replace Supply or Supplies Menu Replace Supply 2 Select the b...

Page 198: ...ve the door open for more than 10 minutes Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove all paper from the printer 3 Damp...

Page 199: ...Do not touch the shiny area on the photoconductor drum Doing so can damage the photoconductor 3 Locate the four printhead lenses 4 Clean the lenses using compressed air Warning Potential Damage Do not touch the printhead lenses Doing so may cause damage 5 Reinstall the four toner cartridges Maintaining the printer 199 ...

Page 200: ...ter at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions Any cart used to move the printer must...

Page 201: ... load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height does not exceed the maximum paper fill indicator Make sure the guides in the tray or the multipurpose feederare properly positioned and are not pressing too tightly against the paper or envelopes Push the tray in firmly after loading paper Use rec...

Page 202: ... the toner cartridge area Open the front door and then remove the jammed paper from under the photoconductor units Open the front door and then remove the jammed paper from under the fuser Inside the printer 202 203 Open the front door and then remove the jammed paper from the fuser area Open the top access cover and then remove the jammed paper Inside the printer 230 Open the front door and then ...

Page 203: ...FACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Firmly grasp the jammed paper on each side and then gently pull it up and out to remove it from behind the toner cartridge area Note Make sure all paper fragments are removed 3 Close the front door 4 Depending on your printer model touch Continue jam cleared ...

Page 204: ...the jammed paper on each side and then gently pull it out 3 If the jammed paper is lodged too tightly under the photoconductor units then remove the photoconductor units and place them on a flat surface Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 2 1 4 Firmly grasp the jammed paper on each side then gently pull...

Page 205: ... and then remove it a If the paper is visible under the fuser then firmly grasp the paper on each side and then gently pull it out Note Make sure all paper fragments are removed b If the paper is visible at the top paper guide in the fuser assembly then firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed c If paper is not visible th...

Page 206: ...umb screws facing you e Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide 1 2 f Press the green arrow tab to the left and then lift the top paper guide 2 1 g Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 206 ...

Page 207: ...d then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide 1 2 j Reinstall the fuser unit 1 Align the fuser unit using the handholds on each side and then insert it back into the printer 2 Turn the screws clockwise to fasten the fuser securely Clearing jams 207 ...

Page 208: ... doors open for more than 10 minutes CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open the printer top access cover 3 Determine where the jammed paper is located and then remove it a If the jammed paper is visible under the fuser then firmly grasp the paper on each side and then gently pu...

Page 209: ...he roller at the center of the fuser unit Doing so may damage the fuser 1 Turn the screws on the fuser counterclockwise to loosen them 2 Using the handholds on each side lift and pull the fuser out of the printer d Place the fuser on a flat surface with the blue thumb screws facing you Clearing jams 209 ...

Page 210: ...ress the green arrow tab to the left and then lift the top paper guide 2 1 g Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed h Close the top paper guide Make sure both sides of the paper guide are firmly seated Clearing jams 210 ...

Page 211: ...nside the top access cover 1 Open the front door Warning Potential Damage To avoid overexposing the photoconductors do not leave the front doors open for more than 10 minutes CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open the printer top access cover 3 Firmly grasp the jammed paper on ...

Page 212: ...1 Open Tray 1 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close Tray 1 4 Depending on your printer model touch Continue jam cleared or press Clearing jams 212 ...

Page 213: ...ved 3 Close the tray 4 Depending on your printer model touch Continue jam cleared or press 250 paper jam 1 Press the paper release lever and then remove any jammed pages from the multipurpose feeder 1 2 Note Make sure all paper fragments are removed 2 Load new paper into the multipurpose feeder 3 Depending on your printer model touch Continue jam cleared or press Clearing jams 213 ...

Page 214: ...perly installed The printer driver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Understanding printer messages An error has occurred with the USB drive Please remove and reinsert drive Try one or more of the following Remove and reinsert the flash drive If the err...

Page 215: ...d the correct paper size and type in the tray verify the paper size and type settings are specified in the Paper menu on the printer control panel and then select Finished changing paper For non touch screen printer models press to confirm Touch Cancel job to cancel the print job Change paper source to paper size Try one or more of the following Load the correct paper size and type in the tray ver...

Page 216: ...e front door Close the front door of the printer Disk corrupted The printer attempted to recover data on a corrupted hard disk The hard disk must be reformatted Select Format disk to reformat the printer hard disk and clear the message For non touch screen printer models press to confirm Note Formatting deletes all the files stored on the printer hard disk Disk near full Securely clearing disk spa...

Page 217: ...tinueon the printer control panel For non touch screen printer models press to confirm If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot find a tray with the correct paper type and size then it prints from the default paper source Cancel the current job Load paper source with custom string Try one or more of the following Load t...

Page 218: ...tray that has the correct paper size and type then it feeds from that tray If the printer cannot find a tray with the correct paper size and type then it prints from the default paper source Cancel the current job Load manual feeder with custom type name Try one or more of the following Load the feeder with the correct paper size and type Depending on your printer model touch Continue or press to ...

Page 219: ...printing Note If no paper is loaded in the feeder when Continue or is selected then the printer manually overrides the request and then prints from an automatically selected tray Cancel the current job Paper changes needed Try one or more of the following Select Use current supplies to clear the message For non touch screen printer models press to confirm Cancel the current print job Remove packag...

Page 220: ... A supply needed to complete the job is missing Cancel the current job Tray x paper size unsupported The paper size in the specified tray is unsupported Replace it with a supported paper size Unsupported disk 1 Remove the unsupported disk and then install a supported one 2 Select Continue to clear the message and continue printing For non touch screen printer models press to confirm 31 xx Missing ...

Page 221: ...eing printed Cancel the current print job 35 Insufficient memory to support Resource Save feature Try one or more of the following Select Continue to disable Resource Save and continue printing For non touch screen printer models press to confirm To enable Resource Save after receiving this message make sure the link buffers are set to Auto and then exit the menus to activate the link buffer chang...

Page 222: ...e confidential or held jobs in the printer hard disk Select Continue to clear the message For non touch screen printer models press to confirm 38 Memory full Try one or more of the following Select Cancel job to clear the message For non touch screen printer models press to confirm Install additional printer memory 39 Complex page some data may not have printed Try one or more of the following Sel...

Page 223: ...ssage For non touch screen printer models press to confirm Turn the printer off wait for about 10 seconds and then turn the printer back on Upgrade flash the network firmware in the printer For more information contact customer support 54 Serial option x error Try one or more of the following Check that the serial cable is connected properly and is the correct one for the serial port Check that th...

Page 224: ...disabled Try one or more of the following Select Continue to clear the message For non touch screen printer models press to confirm The printer discards any data received through the serial port Make sure the Serial Buffer menu is not set to Disabled 56 Standard USB port disabled Try one or more of the following Select Continue to clear the message For non touch screen printer models press to conf...

Page 225: ...ord from the wall outlet 3 Check if all tray configurations are correct Remove unnecessary trays if needed 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on 58 Too many disks installed 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the excess disks 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the p...

Page 226: ... 61 Remove defective disk Try one or more of the following Remove the defective printer hard disk Install a different printer hard disk before performing any operations that require a printer hard disk 62 Disk full Try one or more of the following Select Continue to clear the message and continue processing For non touch screen printer models press to confirm Delete fonts macros and other data sto...

Page 227: ...replacement waste toner bottle has been ordered 1 Replace the waste toner bottle For instructions on installing the waste toner bottle select More Information on the printer control panel 2 Select Continue to clear the message and continue printing For non touch screen printer models press to confirm 82 xx Replace waste toner bottle 1 Replace the waste toner bottle For instructions on replacing th...

Page 228: ...ing Select Continue to clear the message and continue printing For non touch screen printer models press to confirm Order a replacement transfer module immediately When print quality is reduced install the new transfer module following the instruction sheet that came with the replacement part 84 xx Color photoconductor nearly low 1 Order a replacement photoconductor 2 When print quality is reduced...

Page 229: ...ess to confirm 84 xx Color photoconductor missing Install the specified color photoconductor For instructions on installing the photoconductor select More Information on the printer control panel 88 xx color cartridge nearly low Order a replacement for the specified toner cartridge 88 xx color cartridge low 1 Remove the specified cartridge Warning Potential Damage Be careful not to touch the photo...

Page 230: ... of the following PARTIAL JOB NO JOB OR BLANK PAGE PRINTS The print job may contain a formatting error or invalid data Delete the print job and then print it again For PDF documents recreate the PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users open Print P...

Page 231: ...paper type from Print Properties For Macintosh users specify the paper type from the Print dialog Large jobs do not collate These are possible solutions Try one or more of the following MAKE SURE COLLATE IS SET TO ON From the Finishing menu or Print Properties set Collate to On Note Setting Collate to Off in the software overrides the setting in the Finishing menu REDUCE THE COMPLEXITY OF THE PRIN...

Page 232: ...pported operating system and using a compatible printer software MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY Make sure the internal print server is properly installed and that the printer is connected to the network Print a network setup page and check that the status shows Connected If the status is Not Connected then check the network cables and then try printing the network setup pa...

Page 233: ...rmance Printing slows down Try one or more of the following MAKE SURE TO USE PAPER NOT NARROW ENOUGH TO INVOKE THE SLOWDOWN MODE Place larger paper such as Letter and A4 in the tray and then print the same file Note The slowdown mode functions as designed This is to protect the fuser from becoming damaged by large temperature differentials across its length CONTACT CUSTOMER SUPPORT Ifthe problem c...

Page 234: ...ol panel navigate to Settings General Settings Timeouts Print Timeout 3 Increase the Print Timeout value and then press or touch to confirm Solving home screen applications problems Note This troubleshooting step applies only to touch screen printer models An application error has occurred CHECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of ...

Page 235: ...oes not exceed the maximum fill line indicated in the tray Make sure the paper or specialty media meets specifications and is not damaged Make sure the guides are positioned correctly for the paper size loaded Cannot detect flash memory card Make sure the flash memory card is securely connected to the printer system board Cannot detect printer hard disk Make sure the printer hard disk is securely ...

Page 236: ...rking Guide on the Software and Documentation CD Memory card Make sure the memory card is securely connected to the printer system board Option does not operate correctly or quits after it is installed Try one or more of the following RESET THE PRINTER Turn the printer off wait for about 10 seconds and then turn the printer on CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the print...

Page 237: ...u settings page but paper jams when it enters or exits the tray then it may not be properly installed Reinstall the paper tray For more information see the hardware setup documentation that came with the paper tray or go to http support lexmark com to view the paper tray instruction sheet USB parallel interface card does not operate correctly CHECK THE USB PARALLEL INTERFACE CARD CONNECTION Make s...

Page 238: ...oaded LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity Store paper in its original wrapper until you use it Paper jam message remains after jam is cleared 1 Clear any jammed paper from all specified locations 2 From the printer control panel select Continue to clear the message For non touch screen printer models press to confirm Jammed pages are not reprin...

Page 239: ...following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Size setting 2 Before sending the job to print specify the correct size setting For Windows users specify the size fro...

Page 240: ...e tray to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the printer control panel Paper menu check the Paper Size setting 2 Before sending the job to print specify the correct size setting For Windows users specify the size from Print Properties For Macintosh users specify the size from the ...

Page 241: ...match the paper loaded in the tray or feeder 1 From the printer control panel Paper menu check the Paper Type and Paper Weight settings 2 Before sending the print job specify the correct paper type setting For Windows users specify the paper type from Print Properties For Macintosh users specify the paper type from the Print dialog LOAD PAPER FROM A FRESH PACKAGE Paper absorbs moisture due to high...

Page 242: ...KE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the defective transfer module For more information see the instruction sheet that came with the replacement part MAKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser For more information see the instruction sheet that came with the replacement part Print is too dark Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND C...

Page 243: ...ne or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light the Brightness setting may be too light or the Contrast setting may be too low Change these settings from the printer control panel Quality menu For Windows users change these settings from Print Properties For Macintosh users 1 Choose File Print 2 From the print options pop ...

Page 244: ...s not improve then replace the cartridge of the color that is not printing CONTACT CUSTOMER SUPPORT If the problem continues then the printer may need to be serviced Printer is printing blank pages Try one or more of the following MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE Remove the cartridge and make sure the packing material is properly removed Reinstall the car...

Page 245: ...ry 33 mm 1 30 in of the page Every 35 3 mm 1 39 in of the page REPLACE THE PHOTOCONDUCTOR Replace the photoconductor of the color with the repeating defect if the defects occur in the following instances Every 28 3 mm 1 11 in of the page Every 72 4 mm 2 85 in of the page REPLACE THE FUSER Replace the fuser if print defects occur in the following instances Every 47 4 mm 1 87 in of the page Every 94...

Page 246: ...ONER CARTRIDGE IS NOT LOW ON TONER 1 Remove the cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 2 Firmly shake the cartridge side to side and front to back several times to redistribute the toner 3 Reinsert the cartridge Note If print quality does not improve then replace the cartridge CONTACT CUSTOMER SU...

Page 247: ...lity of future print jobs Reinsert the cartridges Note If the quality does not improve then replace the cartridges CONTACT CUSTOMER SUPPORT If the problem continues then the printer may need to be serviced Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following SELECT ANOTHER TRAY OR FEEDER From the printer control panel navigate to Paper Menu Default Source s...

Page 248: ...NSFER MODULE IS NOT WORN OR DEFECTIVE Replace the worn or defective transfer module Toner fog or background shading appears on the page Try one or more of the following MAKE SURE THE PRINT OR TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE Reinstall or replace the defective print or toner cartridge MAKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE Replace the worn or defective tran...

Page 249: ...Paper Weight setting from Normal to Heavy 2 Before sending the print job specify the correct paper type setting For Windows users specify the paper type from Print Properties For Macintosh users specify the paper type from the Print dialog CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu make sure the Paper Texture setting matches the paper loaded in the tray or feeder If ...

Page 250: ... print quality is poor Try one or more of the following CHECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications CHECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency 1 From the printer control panel Paper menu check the Paper Type setting 2 Before sending the job to print specify the correct type setting For Windows users specify the typ...

Page 251: ... color combinations Additionally they allow users to modify the color of each object in a document For more information see the software program Help topics How does the printer know what color to print When a user prints a document information describing the type and color of each object is sent to the printer The color information is passed through color conversion tables that translate the colo...

Page 252: ...or Correction must be set to Manual or no user defined color conversion will be implemented Manual color correction settings are specific to the type of object being printed text graphics or images and how the color of the object is specified in the software program RGB or CMYK combinations Notes Manual color correction is not useful if the software program does not specify colors with RGB or CMYK...

Page 253: ...or Manual the type of object being printed text graphics or images and how the color of the object is specified in the software program RGB or CMYK combinations When the printer Color Correction settingissettoOff thecolorisbasedontheprintjobinformation andnocolorconversionisimplemented Note The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK comb...

Page 254: ...P address is correct TEMPORARILY DISABLE WEB PROXY SERVERS Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server For more information contact your system support person Contacting customer support When you call customer support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already tak...

Page 255: ... in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent pr...

Page 256: ...e functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Compute...

Page 257: ...ations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the sep...

Page 258: ...ftware CD Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 55 Ready 33 Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies speci...

Page 259: ... 15 6 32 2 C 60 90 F Shipping and storage temperature 40 to 40 C 40 to 104 F Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains interna...

Page 260: ...laserstråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserového...

Page 261: ...ada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformité aux normes de l industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB 003 European Community EC directives conformity This p...

Page 262: ... before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme à la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences et 2 il doit accepter toute interférence reçue y compris celles risquant d altére...

Page 263: ...mber States relating to electromagnetic compatibility safety ofelectrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking Operation is allowed in all EU and EFTA countries but is restricted to indoor use only The manufacturer of this product is Lexmark International Inc 740 West New ...

Page 264: ...i pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar šo Lexmark International Inc deklarē ka šis izstrādājums atbilst Direktīvas 1999 5 EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem Lietuvių Šiuo Lexmark International Inc deklaruoja kad šis produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil preżenti Lexmark International Inc jiddikj...

Page 265: ...hat the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lex...

Page 266: ...T TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cau...

Page 267: ... 80 xx Fuser life warning 227 80 xx Fuser missing 227 80 xx Fuser near life warning 226 80 xx Replace fuser 227 82 xx Replace waste toner bottle 227 82 xx Waste toner bottle missing 227 82 xx Waste toner bottle nearly full 227 83 xx Replace transfer module 228 83 xx Transfer module life warning 228 83 xx Transfer module missing 228 83 xx Transfer module near life warning 228 84 xx Color photocondu...

Page 268: ...ter display is blank 233 display control panel 47 82 display printer control panel adjusting brightness 117 disposing of printer hard disk 76 119 documents printing from Macintosh 65 106 from Windows 65 106 E Eco Mode setting 73 115 Eco Settings about 88 Embedded Web Server accessing 86 administrator settings 71 113 checking the status of parts 72 114 checking the status of supplies 72 114 network...

Page 269: ...12 250 paper jam 213 Job Accounting menu 178 L labels paper tips 124 letterhead loading 2 000 sheet high capacity feeder 57 99 loading multipurpose feeder 123 loading trays 123 light indicator 47 82 linking trays 63 64 105 Load paper source with custom string 217 Load paper source with custom type name 217 Load paper source with paper size 218 Load paper source with paper type paper size 218 Load ...

Page 270: ...order of installation 31 ports 15 printer hard disk installing 26 printer hard disk removing 30 updating in printer driver 34 ordering fuser 190 photoconductors 189 toner cartridges 189 transfer module 190 waste toner bottle 190 P paper characteristics 125 letterhead 127 preprinted forms 127 recommended print side 127 recycled 127 selecting 127 setting size 48 setting type 48 storing 128 unaccepta...

Page 271: ...nter hard disk encryption 78 121 printer hard disk memory erasing 77 120 printer information where to find 13 printer messages 31 xx Missing or defective color cartridge 220 32 xx Color cartridge part number unsupported by device 220 34 Incorrect paper size open paper source 221 35 Insufficient memory to support Resource Save feature 221 36 Printer service required 221 37 Insufficient memory for F...

Page 272: ...hard disk 235 internal print server 235 Internal Solutions Port 236 memory card 236 option does not work 236 paper tray problems 237 USB parallel interface card 237 printer problems solving basic 214 printer setup verifying 44 printer software installing 34 printhead lenses cleaning 198 printing black and white 65 107 canceling from printer control panel 112 directory list 70 112 font sample list ...

Page 273: ...plete job 220 supported file types 110 supported flash drives 68 110 supported paper sizes 128 system board accessing 16 locking 76 118 system board cover attaching 16 reattaching 16 T TCP IP menu 149 tips card stock 125 labels paper 124 on using envelopes 124 on using letterhead 123 on using transparencies 123 tips on using envelopes 124 tips on using letterhead 123 toner cartridge replacing 191 ...

Page 274: ...setting 90 Universal paper size 145 setting 48 Universal Setup menu 145 unlinking trays 63 64 104 105 Unsupported disk 220 Unsupported USB device please remove 217 updating options in printer driver 34 USB port 33 USB parallel interface card troubleshooting 237 User s Guide understanding 13 using Forms and Favorites 106 using Hibernate Mode 74 117 using Max Speed and Max Yield 66 108 using recycle...

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