Paper jam in the printer
To automatically eject the paper:
1
Press and hold
.
2
Remove the paper from the paper exit tray.
To manually remove the paper:
1
Press Power to turn off the printer.
2
Firmly grasp the paper, and gently pull it out.
3
Press Power to turn the printer back on.
Paper jam in the paper support
1
Press Power to turn off the printer.
2
Firmly grasp the paper, and gently pull it out.
3
Press Power to turn the printer back on.
Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or multiple sheets feed or stick
together, try the following solutions.
Load a smaller amount of paper into the printer.
See “Loading various paper types” on page 33 for information about:
•
Maximum loading amounts per paper type
•
Specific loading instructions for supported paper and specialty media
Load paper with the print side facing you.
Remove each page as it exits, and let it dry completely before stacking.
Use only new, unwrinkled paper.
Troubleshooting
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