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Lexmark 6300 Series, User Manual

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Lexmark 6300 Series User Manual Download Page 117

troubleshooting print 

poor quality at the edges of the page  87
poor text and graphic quality  86
print speed is slow  88
printer does not print or respond  88

troubleshooting 

removing and reinstalling software  104

troubleshooting setup 

cannot print from digital camera using
PictBridge  85
incorrect language appears on display  81
page does not print  83
power button is not lit  82
software does not install  82

Troubleshooting tab  28

U

USB port  14
Use memory card photos button  23

W

Web site button  24

~

~filename.jpg file appears error  102

Index

117

Summary of Contents for 6300 Series

Page 1: ...lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2005 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 ...

Page 2: ...the United Kingdom and Eire call 44 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be u...

Page 3: ...arning about the printer software 22 Using the printer software 22 Opening the Imaging Studio 22 Using the Imaging Studio buttons 23 Using the All In One Center 24 Using the Scanning Copying tab 24 Using the Saved Images tab 26 Using the Maintain Troubleshoot link 26 Using the Solution Center 27 Using Print Properties 29 Using the Photo Editor 31 Using Fast Pics 31 Loading paper and original docum...

Page 4: ...inting photos from the control panel 48 Printing selected photos 48 Printing all photos from the control panel 49 Printing a DPOF selection 50 Printing an index page 50 Previewing changes to photos before printing 51 Viewing a photo slide show on the control panel 51 Choosing a photo paper size using the control panel 52 Changing the photo size 52 Adjusting brightness 52 Cropping photos from the c...

Page 5: ...nts or images for e mailing using the control panel 61 Scanning documents or images for e mailing using the computer 61 Scanning to a computer over a network 62 Scanning documents to edit text 62 Scanning clear images from magazines or newspapers 63 Faxing 65 Faxing a document using the software 65 Receiving a fax using the software 66 Networking 67 Installing network printers 67 Tips for installi...

Page 6: ...ubleshooting 81 Setup troubleshooting 81 Print troubleshooting 85 Copy troubleshooting 88 Scan troubleshooting 89 Fax troubleshooting 90 Network troubleshooting 93 Jams and misfeeds troubleshooting 94 Memory card troubleshooting 97 Error messages 99 Removing and reinstalling the software 104 Notices 105 Index 111 Contents 6 ...

Page 7: ...Help User s Guide in electronic format Mac Installation software for the printer Help and combined User s Guide in HTML format 2 Power supply cord Attaches to the power supply port located at the back of the printer 3 Setup sheet Instructions on setting up printer hardware and software and information on setup troubleshooting Setting up the printer 7 ...

Page 8: ...te User s Guide Description Where to find The User s Guide gives you instructions for using the printer and other information such as Maintenance Troubleshooting Safety Note All information in this User s Guide applies to the Windows operating system You can find this document in the printer box or on the Lexmark Web site When you install the printer software the User s Guide may also be installed...

Page 9: ...ect Lexmark Solution Center Readme file Description Where to find This file contains late breaking information about the printer and software that does not appear in other documentation as well as information specific to your operating system To access the Readme file 1 Click Start Programs or All Programs Lexmark 6300 Series 2 Select Readme Web site Description Where to find Our Web site contains...

Page 10: ... Select your printer family 3 Select your printer model 4 Click the Tech Specs tab KnowledgeBase The KnowledgeBase is a searchable database that gives you information such as troubleshooting your printer and printing ideas Visit our Web site at www lexmark com 1 Select customer support Technical Support 2 Select your printer family and model 3 Type a term to search or click one of the tabs Custome...

Page 11: ...arranty included with this unit or set forth at www lexmark com 1 Select customer support Warranty Information 2 From the Statement of Limited Warranty section click Inkjet All In One Printers 3 Scroll through the Web page to view the warranty Customer support Description Where to find Telephone support Call us at 800 332 4120 Monday Friday 8 00 AM 11 00 PM EST Saturday Noon 6 00 PM EST Note Phone...

Page 12: ...lowing information located on the store receipt and the back of the printer and have it ready when you contact us so that we may serve you faster Machine Type number Serial number Date purchased Store where purchased Setting up the printer 12 ...

Page 13: ...d paper 3 Paper feed guard Prevent items from falling into the paper slot 4 Top cover Access the scanner glass 5 Scanner unit Access the print cartridges 6 Memory card slots Insert memory cards 7 PictBridge port Connect a PictBridge enabled digital camera or a flash drive to the printer 8 Paper exit tray Stack paper as it exits Learning about the printer 13 ...

Page 14: ...image or check the status of the printer The display tilts for easy viewing 10 Control panel Operate the printer 1 2 Use the To 1 Power supply port Connect the printer to a power source 2 USB port Connect the printer to a computer using a USB cable Learning about the printer 14 ...

Page 15: ...w an image before it is printed scanned or copied 4 Resize Enlarge or reduce an image while in Copy mode Set the image size of photos while in Photo Card mode Zoom in or zoom out on a photo while cropping in Photo Card mode 5 Number of Copies Specify the number of copies to print while in Copy or Photo Card mode 6 Mode Select Copy Scan or Photo Card mode Note The mode is selected when the light is...

Page 16: ...cropping an image Skip forward or backward through the memory card or flash drive to view every tenth picture on the control panel display while in Photo Card mode Change the blank paper size while in Copy mode 4 or Change settings on a submenu item Display the previous or next picture on a memory card or flash drive Change the selected area when cropping an image Increase or decrease the number o...

Page 17: ... a copy scan or print job Clear the selected preview photo from the list while in Photo Card mode Cancel all photo selections Press twice and then follow the instructions on the control panel display Return to the default copy settings From the Copy Mode screen press twice Navigating the control panel menus 1 Press Mode to select the Copy Scan or Photo Card mode 2 Press Menu to open the menu for t...

Page 18: ... of the original document loaded on the scanner glass Maintenance Check ink levels Change cartridges Align cartridges Clean cartridges Print a test page Obtain cartridge diagnostic information Defaults Restore default settings Specify the type of paper loaded in the paper support Select a language for the control panel display text Specify when settings are cleared Specify when the printer enters ...

Page 19: ...l display text Specify when to enter Power Save mode Using the Photo Card menu 1 From the control panel press Mode repeatedly until Photo Card is selected 2 Press Menu 3 Press or to scroll through the menu 4 Press or to scroll through the options list of the highlighted menu item 5 Press when the menu item you want appears From this submenu You can Blank Paper Size Specify the size of paper loaded...

Page 20: ...ne Print Antique Brown Antique Gray Note If a colorizing option is selected the Red Eye Reduction and Auto Image Enhance options will be turned off Print All Photos Print all of the photos saved on a memory card or flash drive View Slide Show View a slide show of the photos on a memory card or flash drive Print Index Page Print an index of the photos on a memory card or flash drive View Photos or ...

Page 21: ...idge diagnostic information Defaults Restore default settings Specify the type of paper loaded in the paper support Specify the size of photo to be printed Choose whether to preview the photo before printing Select a language for the control panel display text Specify when the printer enters Power Save mode Learning about the printer 21 ...

Page 22: ...aging Studio The Imaging Studio buttons link to software and information that help you with the following tasks Printing browsing or sharing photos Using photos from a memory card flash drive or PictBridge enabled digital camera Printing an album page Scanning and editing text using OCR Scanning copying or faxing Finding our Web site Finding tips on using the software Finding maintenance and troub...

Page 23: ...er Use memory card photos Save or print photos from an inserted memory card Browse photos View photos saved on the computer Print an album page Print an album or scrapbook page with various photo sizes Scan edit text OCR Use Optical Character Recognition OCR to scan a document to a word processor so you can edit the text Scan Scan a photo or document Learning about the printer software 23 ...

Page 24: ...All In One Center software to scan copy and fax documents To open the All In One Center use one of these methods Method 1 Method 2 From the desktop double click the Imaging Studio icon and then click the Scan or Copy button 1 Click Start Programs or All Programs Lexmark 6300 Series 2 Select All In One Center Using the Scanning Copying tab From this section You can Scan Select a program to send a s...

Page 25: ...on one page Enlarge or reduce an image Print an image as a multiple page poster Share E mail an image or document Fax using your computer modem Save Save an image on the computer Save multiple photos Edit Edit text found in a scanned document OCR Modify an image with a photo editor Preview Select a region of the previewed image to scan or copy View an image of what will be printed or copied Note F...

Page 26: ...ne Main Page Creative Tasks section Print Repeat an image several times on one page Enlarge or reduce an image Print an image as a multiple page poster Share E mail an image Fax using your computer modem Edit Edit text found in a scanned document OCR Modify an image with a photo editor Note For more information about the Saved Images tab click Help in the top center of the screen Using the Maintai...

Page 27: ...nd then click the Maintain Troubleshoot button 1 Click Start Programs or All Programs Lexmark 6300 Series 2 Select Solution Center From the All In One Center click the Maintain Troubleshoot link located in the top center and then click one of the available topics Right click the system tray icon and then select Solution Center The Solution Center consists of six tabs From this tab You can Printer ...

Page 28: ...print cartridges View shopping options for new cartridges Print a test page Clean to fix horizontal streaks Align to fix blurry edges Troubleshoot other ink problems Contact Information Learn how to contact us by telephone e mail or on the World Wide Web Advanced Change the appearance of the Printing Status window Turn printing voice notification on or off Change network printing settings Share in...

Page 29: ...ties settings for future use You can save up to five custom settings I Want To menu The I Want To menu contains a variety of task wizards printing a photo an envelope a banner a poster or printing on both sides of the paper to help you select the correct print settings for a project Options menu Use the Options menu to make changes to the Quality Options Layout Options and Printing Status Options ...

Page 30: ...ose Automatic Image Sharpening Choose to print color images in black and white Choose to have the last page printed first Paper Setup Specify the size of paper loaded Select the orientation of the document on the printed page portrait or landscape Print Layout Select the layout you want to print Choose to print on both sides of the paper and select a duplexing preference Note For more information ...

Page 31: ... Fast Pics to save or print photos from a digital camera memory card or flash drive Use one of these methods to open Fast Pics Insert a digital camera memory card or flash drive For more information see Inserting a memory card on page 40 or Inserting a flash drive on page 43 From the Imaging Studio click Use Memory Card Photos With Fast Pics you can Print photos using a computer For more informati...

Page 32: ...printer 2 Before loading paper the first time hold down the paper feed guard and slide the paper guides out toward the edges of the paper tray 3 Load the paper vertically in the center of the paper support 4 Hold down the paper feed guard and slide the paper guides to the edges of the paper 2 1 2 2 Note To avoid paper jams make sure the paper does not buckle when you adjust the paper guides Loadin...

Page 33: ...dry to avoid ink smudging 10 iron on transfers You follow the loading instructions on the iron on transfer packaging The print side of the transfers faces you The paper guides rest against the edges of the transfers Note For best results load transfers one at a time 25 greeting cards 25 index cards 25 photo cards 25 postcards The total thickness of the card stack does not exceed 0 394 inches or 10...

Page 34: ...not load envelopes with holes perforations cutouts or deep embossing Do not use envelopes that have exposed flap adhesive 25 sheets of labels The print side of the labels faces you The top of the labels feeds into the printer first The adhesive on the labels does not extend to within 1 mm of the edge of the label The paper guides rest against the edges of the paper Use full label sheets Partial sh...

Page 35: ...f the paper support The paper guides rest against the edges of the transparencies Note Transparencies require more drying time Remove each transparency as it exits and allow it to dry to avoid ink smudging 100 sheets of custom size paper The print side of the paper faces you The paper size fits within these dimensions Width 76 216 mm 3 0 8 5 inches Length 127 432 mm 5 0 17 0 inches The paper is lo...

Page 36: ...s into the printer first The paper guides rest against the edges of the paper You have selected the correct paper size for the banner in Print Properties For more information see Using Print Properties on page 29 Loading original documents on the scanner glass You can copy scan and print photos text documents magazine articles newspapers and other publications You can also scan a document for faxi...

Page 37: ...3 Place the original document face down on the scanner glass in the lower right corner 4 Close the top cover to avoid dark edges on the scanned image Loading paper and original documents 37 ...

Page 38: ...erties Preferences Options or Setup 4 From the I Want To menu select Print on an envelope 5 From the Envelope Size list select the envelope size loaded 6 Select Portrait or Landscape orientation Notes Most envelopes use landscape orientation Make sure the same orientation is also selected in the software application 7 Click OK 8 Click OK 9 Click OK or Print Printing cards 1 Load greeting cards ind...

Page 39: ... not force the cards into the printer To prevent smudging remove each card as it exits and let it dry before stacking Printing transparencies 1 Load transparencies 2 With a document open click File Print 3 Click Properties Preferences Options or Setup 4 From the Paper Setup tab select the size of the transparencies loaded 5 Click OK 6 Click OK or Print Note To prevent smudging remove each transpar...

Page 40: ...nserting a memory card 1 Open the memory card reader door 2 Insert a memory card Insert the card with brand name label facing up If there is an arrow on the card make sure it points toward the printer Getting ready to print photos using media devices 40 ...

Page 41: ...emory Stick Memory Stick PRO Memory Stick Duo with adapter or Memory Stick PRO Duo with adapter Note Make sure to connect the memory card to the adapter that came with it before inserting it in the slot SmartMedia Note Make sure the gold contact area faces up and insert the card all the way in quickly Bottom slot CompactFlash Type I and Type II Microdrive Getting ready to print photos using media ...

Page 42: ...r is transmitting data Warning Do not remove cables media devices or touch the printer while the light is blinking in the area shown If the printer does not read the memory card remove and reinsert it Note The printer reads only one media device at a time Getting ready to print photos using media devices 42 ...

Page 43: ...drive into the PictBridge port on the front of the printer Notes An adapter may be necessary if your drive does not fit directly into the port The printer reads only one media device at a time Getting ready to print photos using media devices 43 ...

Page 44: ...The light blinks to indicate the flash drive is being read or is transmitting data Warning Do not remove cables or media devices or touch the printer while the light is blinking in the area shown Getting ready to print photos using media devices 44 ...

Page 45: ... select the currently displayed photo Press to deselect the currently displayed photo Transferring digital photos from a memory card or flash drive Transferring photos using the control panel 1 Insert a memory card or flash drive For more information see Inserting a memory card on page 40 or Inserting a flash drive on page 43 2 From the I Want To menu press or to scroll to Save Photos to Computer ...

Page 46: ... enabled digital camera to control printing photos Connect a PictBridge enabled digital camera to the printer and use the buttons on the camera to select and print photos 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the digital camera 2 Insert the other end of the cable into the PictBridge port on the front of the printer Notes Make sure the PictBrid...

Page 47: ...ons in the camera documentation to select and print photos Warning Do not remove cables or media devices or touch the printer while the light is blinking in the area shown Getting ready to print photos using media devices 47 ...

Page 48: ...photo press 6 To rotate the photo for easier viewing press Rotate until the orientation you want appears 7 To make multiple copies a Press Number of Copies b Press or to scroll to the number of prints you want c Press 8 Press Color or Black If Preview before Print is off the photos print immediately If Preview before Print is on press Color or Black to print the photos Printing selected photos 1 L...

Page 49: ...or Black If Preview before Print is off the photos print immediately If Preview before Print is on press Color or Black to print the photos Printing all photos from the control panel 1 Load paper 2 Insert a memory card or flash drive 3 Press until Print All Photos is highlighted 4 Press 5 If Preview before Print is on press Color or Black to print the photos Printing photos using the control panel...

Page 50: ...d side facing you 2 Insert a memory card For more information see Inserting a memory card on page 40 3 Press or to scroll to Print DPOF Selection 4 Press If Preview before Print is off the photos print immediately If Preview before Print is on a preview of the print job appears Press Color or Black to print the photos Printing an index page 1 Load paper 2 Insert a memory card or flash drive For mo...

Page 51: ...u selected To turn on the Auto Preview Before Print option 1 Press Mode repeatedly until Photo Card is selected 2 Press Menu 3 Press or to scroll to Preview before Print 4 Press or until On appears Note To turn off Auto Preview Before Print press or until Off appears 5 Press Viewing a photo slide show on the control panel You can view a slide show of the photos saved on a memory card or flash driv...

Page 52: ...memory card or flash drive For more information see Inserting a memory card on page 40 or Inserting a flash drive on page 43 2 Browse and select the photo you want to resize For more information see Browsing and selecting photos from a memory card or flash drive on page 45 3 When the photo you want to resize appears press Resize repeatedly until you find the size you want to use 4 Press Adjusting ...

Page 53: ... press 5 If needed press Rotate to change the orientation of the image 6 Press Menu 7 Press or to scroll to Crop 8 Press 9 Press Resize to change the size of the crop area Note The crop area is marked by a green line 10 Adjust the crop area Press or to move the crop area vertically Press or to move the crop area horizontally Press Rotate to change the orientation of the crop area 11 Press to save ...

Page 54: ...OK 8 Click OK 9 Click OK or Print Notes To change the orientation of a photo go to the Paper Setup tab To prevent smudging remove each photo as it exits and let it dry before stacking Printing borderless photos 1 Load photo paper 2 From the desktop double click the Imaging Studio icon 3 Click Print Album Page 4 Click Change the category of layouts listed above 5 Select Only Borderless 6 Click OK 7...

Page 55: ...a scrapbook or album page 1 Load paper 2 From the desktop double click the Imaging Studio icon 3 Click Print Album Page 4 Click Show Folders 5 In the directory in the right panel select the folder where your photos are stored 6 Close the directory in the right panel 7 From the Paper Size drop down menu select a paper size 8 From the Page Layout drop down menu select a page layout For more options ...

Page 56: ...om the desktop double click the Imaging Studio icon 3 Click Print Album Page 4 Click Change the category of layouts listed above 5 Select Only Scrapbook Pages 6 Click OK 7 Select a paper size for the photos 8 Select a page layout containing a black box 9 Drag the photos onto the page 10 Click inside the white box A dialog appears 11 Enter the text you want 12 Click OK 13 Click Print Now to print t...

Page 57: ...s or to scroll to the blank paper size that matches the size of the paper you are loading 3 Press Setting the copy quality 1 Press Mode repeatedly until Copy is selected 2 Press Menu 3 Press or until the appropriate copy quality for the document appears 4 Press Changing the brightness of a copy 1 Load an original document face down on the scanner glass 2 Press Mode repeatedly until Copy is selecte...

Page 58: ...opy is selected 4 Press Menu 5 Press or until Photo appears 6 Press 7 Press Color or Black Enlarging or reducing an image using the control panel 1 Load paper 2 Load an original document face down on the scanner glass 3 Press Mode repeatedly until Copy is selected 4 Press Resize 5 Press or to scroll through the available options until the one you want appears 6 Press 7 Press Color or Black Copying...

Page 59: ...s selected 4 Press Menu 5 Press or until Repeat Image appears 6 Press 7 Press or until the number of images you want to print on one page appears 8 Press 9 Press Color or Black Making a copy using the software 1 Load paper 2 Load an original document face down on the scanner glass 3 From the desktop double click the Imaging Studio icon 4 Click Copy 5 Customize the settings as needed 6 Click Displa...

Page 60: ...document 1 Make sure the printer is connected to a computer and both the printer and the computer are on 2 Load an original document face down on the scanner glass 3 From the desktop double click the Imaging Studio icon 4 Click Scan 5 From the What is being scanned menu select Mixed Graphics and Text 6 Adjust the settings as needed 7 Click Scan Now Saving a scanned image 1 Make sure the printer is...

Page 61: ...wn on the scanner glass 3 Press Mode repeatedly until Scan is selected 4 Press or to scroll through the list of applications to which you can scan 5 Select Email from the application list 6 Press Color or Black 7 Follow the instructions on the computer screen Scanning documents or images for e mailing using the computer 1 Make sure the printer is connected to a computer and both the printer and th...

Page 62: ...ars 6 Press 7 Press or repeatedly until the computer to which you want to scan appears 8 Press 9 Enter a four digit PIN 10 Press 11 Press Color or Black Scanning documents to edit text Use the Optical Character Recognition OCR software feature to turn scanned images into text you can edit with a word processing application Note Make sure that ABBYY Fine Reader is installed 1 Load an original docum...

Page 63: ...rmat and location where you want the edited document saved 10 Click Save Scanning clear images from magazines or newspapers Descreening helps to remove wavy patterns from images scanned from magazines or newspapers 1 Make sure the printer is connected to a computer and both the printer and the computer are on 2 Load an original document face down on the scanner glass 3 From the desktop double clic...

Page 64: ...9 Click OK 10 Click Scan Now Scanning 64 ...

Page 65: ...uter are turned on 2 Load an original document face down on the scanner glass 3 From the desktop double click the Imaging Studio icon 4 Click Fax 5 Click Scan and send a fax 6 Click Preview Now 7 Click and drag the dotted line box to select a specific area of the preview image to fax 8 Adjust the settings as needed 9 Click Next 10 Follow the instructions on the computer screen to complete the task...

Page 66: ...r and the computer are turned on 2 From the desktop double click the Imaging Studio icon 3 Click Fax 4 Click Receive a fax or view settings history Note You can receive faxes only when the fax software is open 5 Double click the fax in the status window to view it 6 Click the printer icon to print the fax If you want to print faxes as they arrive select Print Incoming Faxes Faxing 66 ...

Page 67: ...ting Installing software and sharing the printer on the network on the host computer 1 Connect the printer to a network computer using a USB cable If the Found New Hardware dialog appears click Cancel 2 Insert the printer software CD 3 Click Install 4 Click Continue 5 Select Yes to share your printer 6 Assign a shared printer name 7 When prompted select Test Page to make sure that the computer can...

Page 68: ... the shared printer a Go to a network computer that you want to enable to print to the shared printer b Browse the Network Neighborhood until you find the name of the shared printer assigned in step 6 on page 67 c Right click the printer icon and select Open or Connect d This will copy a subset of the printer software from the host computer A printer object will be created in the Printers folder o...

Page 69: ... 2 common types of Auto IP networks UPnP network environments provide automatic private IP addresses in the 169 254 x x range ICS network environments provide automatic private IP addresses in the 192 168 x x range Larger networks may use DHCP to assign addresses These are usually unique to the company During the Direct IP printing installation of printer software the IP address is only visible in...

Page 70: ...lly enter an IP address during printer software installation Network troubleshooting tips 1 Make sure the printer is set up correctly For more information see the printer setup documentation 2 Make sure all cable connections are secure For more information see the printer or print server setup documentation 3 Make sure the correct lights are showing on the print server For more information see the...

Page 71: ...is busy 3 Press down on the lever to raise the cartridge lid 4 Remove the used print cartridge To recycle the used cartridge see Recycling Lexmark products on page 79 If the cartridge you removed is not empty and you want to use it later see Preserving the print cartridges on page 76 Note If you are removing both cartridges repeat steps 3 and 4 for the second cartridge Maintaining the printer 71 ...

Page 72: ...rtridges 2 1 1 2 Warning Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges 2 Press down on the cartridge levers to raise the cartridge lids 3 Insert the black cartridge or the photo cartridge in the left carrier Insert the color cartridge in the right carrier Maintaining the printer 72 ...

Page 73: ... Note The scanner unit must be closed to start a new scan print copy or fax job Using genuine Lexmark print cartridges When you install a print cartridge one of the following messages appears Non Lexmark cartridge in LEFT slot See user guide for details Non Lexmark cartridge in RIGHT slot See user guide for details Lexmark recommends genuine ink See user guide for details Thank you for using genui...

Page 74: ...lling them to improve print quality Aligning print cartridges using the computer 1 Load paper 2 From the desktop double click the Imaging Studio icon 3 Click the Maintain Troubleshoot button 4 Click Maintenance 5 Click Align to fix blurry edges 6 Click Print An alignment page prints Note Discard the alignment page after it prints Aligning print cartridges using the control panel 1 Load paper 2 Pre...

Page 75: ...o two more times Cleaning the print cartridge nozzles using the computer 1 Load plain paper 2 From the desktop double click the Imaging Studio icon 3 Click the Maintain Troubleshoot button 4 Click Maintenance 5 Click Clean to fix horizontal streaks 6 Click Print A page prints forcing ink through the print cartridge nozzles to clean them 7 Print the document again to verify that the print quality h...

Page 76: ... 8 Print the document again 9 If the print quality does not improve clean the print nozzles For more information see Cleaning the print cartridge nozzles on page 75 10 Repeat step 9 up to two more times 11 If print quality is still not satisfactory replace the print cartridges Preserving the print cartridges Keep a new cartridge in its packaging until you are ready to install it Do not remove a ca...

Page 77: ...the photo cartridge in its own storage unit when not in use Using the cartridge storage area 1 Place the print cartridge in the print cartridge storage unit 2 Lift the scanner unit Maintaining the printer 77 ...

Page 78: ... cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge Lexmark does not recommend use of refilled cartridges Refilling cartridges can affect print quality and may cause damage to the printer For best results use Lexmark supplies Maintaining the printer 78 ...

Page 79: ...Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site at www lexmark com 2 Follow the instructions on the computer screen Maintaining the printer 79 ...

Page 80: ...esults use only Lexmark print cartridges Lexmark photo paper types and sizes Photo paper glossy 4 x 6 Photo paper glossy 8 1 2 x 11 Photo paper glossy A4 Premium photo paper high gloss 4 x 6 Premium photo paper high gloss 8 1 2 x 11 Premium photo paper high gloss A4 Premium photo paper high gloss L Note For best results use Lexmark Premium Photo Paper when printing photos or other high quality ima...

Page 81: ...ing the software on page 104 Setup troubleshooting Incorrect language appears on the display on page 81 Power button is not lit on page 82 Software does not install on page 82 Page does not print on page 83 Cannot print from digital camera using PictBridge on page 85 Incorrect language appears on the display 1 From the control panel press Mode repeatedly until Copy is selected 2 Press Menu 3 Press...

Page 82: ...s not install The following operating systems are supported Windows 98 Me Windows 2000 Windows XP Mac OS X version 10 2 3 or later If the software does not launch automatically when you insert the CD 1 Close all open software applications 2 Disable any anti virus programs 3 Double click the My Computer icon In Windows XP click Start to access the My Computer icon 4 Double click the CD ROM drive ic...

Page 83: ... the USB cable into the back of the printer If the printer is connected to the computer through another device 1 Disconnect the USB cable from any other device such as a USB hub or switch box 2 Directly connect the cable to the printer and the computer Page does not print If an error message is displayed see Error messages on page 99 If the Power button light is not on see Power button is not lit ...

Page 84: ...n hold or paused 1 Click For Windows XP Pro Start Settings Printers and Faxes For Windows XP Home Start Control Panel Printers and Faxes For Windows 2000 Start Settings Printers For Windows 98 Me Start Settings Printers 2 Double click the name of your printer 3 Click Printer Make sure no check mark appears next to Pause Printing Make sure a check mark does appear next to Set As Default 1 Press Pow...

Page 85: ...ra documentation to determine whether it is PictBridge enabled Use only the USB cable that came with the camera Remove the memory card from the printer Print troubleshooting Improving print quality on page 85 Poor text and graphic quality on page 86 Poor quality at the edges of the page on page 87 Partial document or photo prints on page 88 Printer does not print or respond on page 88 Print speed ...

Page 86: ... continue to step 4 4 Wipe the print nozzles and contacts For more information see Wiping the print cartridge nozzles and contacts on page 75 If print quality is still not satisfactory replace the print cartridges For more information see Ordering supplies on page 80 Poor text and graphic quality Examples of poor text and graphic quality include Blank pages Dark print Faded print Incorrect colors ...

Page 87: ... of the page Unless you are using the borderless feature use these minimum print margin settings Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter Top margin 1 7 mm 0 067 in Bottom margin 16 51 mm 0 65 in Select the Borderless print feature 1 From the software application click File Print 2 Click Properties Options Setup or Preferences ...

Page 88: ...k Quality Copies 4 From the Quality Speed area select a lower print quality Partial document or photo prints Make sure the document or photo is loaded correctly on the scanner glass Make sure the paper size being used matches the size you selected Copy troubleshooting Scanner unit does not close on page 88 Poor copy quality on page 89 Partial document or photo copies on page 89 Scanner unit does n...

Page 89: ... Improving print quality on page 85 If you are copying or scanning from a newspaper magazine or glossy paper see Scanning clear images from magazines or newspapers on page 63 If the quality of the original is not satisfactory try using a clearer version of the document or image Place the document face down on the scanner glass Partial document or photo copies Make sure the document or photo is loa...

Page 90: ...ent or photo is loaded correctly on the scanner glass Make sure the paper size being used matches the size you selected Scanner cannot scan to application 1 From the Selected Application Does Not Support Multi Pages dialog click Cancel 2 From the All In One Center Scanning and Copying tab choose a different application from the Send scanned images to menu 3 Scan the document Fax troubleshooting Ca...

Page 91: ...ce is finished before sending a fax Check for and clear any paper jams Make sure both the black and color print cartridges are installed The printer works only if both print cartridges are installed To produce a color fax both the sending and receiving fax machines must be set for color The fax color settings are located on the Deferred Send page of the Send Fax wizard Call Waiting can disrupt fax...

Page 92: ...ved fax has poor print quality Ask that the sender Check that the quality of the original document is satisfactory Resend the fax There may have been a problem with the quality of the telephone line connection Increase the fax scan resolution Check the ink levels and install a new cartridge if necessary Error message Fax error The fax machines have stopped communicating Resend the fax There may ha...

Page 93: ...net cable into the printer or the print server 3 Firmly plug the other end of the Ethernet cable into the network hub or wall connection If you are also using a USB cable 1 Check the USB cable for any obvious damage 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the USB symbol 3 Firmly plug the square end of the USB cable into the b...

Page 94: ...the USB cable into the USB port of the computer The USB port is marked with the USB symbol 3 Firmly plug the square end of the USB cable into the back of the printer Contact your system support person to make sure the printer is connected to a working network connection Make sure the printer is connected to a power source and is turned on For more information see Power button is not lit on page 82...

Page 95: ...ll it out 3 Press Power to turn the printer back on Paper or specialty media misfeeds If paper or specialty media misfeeds or skews or multiple sheets feed or stick together try the following solutions Load a smaller amount of paper into the printer See Loading various paper types on page 33 for information about Maximum loading amounts per paper type Specific loading instructions for supported pa...

Page 96: ...time Make sure the printer is set as the default printer and is not on hold or paused 1 Click For Windows XP Pro Start Settings Printers and Faxes For Windows XP Home Start Control Panel Printers and Faxes For Windows 2000 Start Settings Printers For Windows 98 Me Start Settings Printers 2 Double click the name of your printer 3 Click Printer Make sure no check mark appears next to Pause Printing ...

Page 97: ... Memory card troubleshooting Memory card cannot be inserted on page 97 Nothing happens when a memory card is inserted on page 97 Error messages on display on page 98 Memory card cannot be inserted Make sure that the type of memory card you are using can be used in the printer See Inserting a memory card on page 40 to determine which slot accommodates your memory card and to see instructions on how...

Page 98: ... card Insert only one memory card at a time Disconnect the PictBridge enabled digital camera or flash drive from the printer Check the cable connections 1 Check the USB cable for any obvious damage 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the USB symbol 3 Firmly plug the square end of the USB cable into the back of the printer...

Page 99: ...94 Cartridge Error This includes the following cartridge errors 1105 1203 1204 1205 1206 Procedure 1 1 Remove the print cartridges 2 Disconnect the power supply cord from the electrical outlet 3 Reconnect the power supply cord to the electrical outlet 4 If the power button is not lit press Power 5 Reinsert the print cartridges 6 If the error Does not reappear the problem has been corrected Reappea...

Page 100: ...f the error Reappears replace the black or photo print cartridge with a new one Does not reappear reinsert the color print cartridge 7 If the error reappears replace the color print cartridge with a new one Carrier Jam 1 Raise the scanner unit 2 Remove any objects blocking the path of the cartridge carrier 3 Make sure the cartridge lids are closed 4 Close the scanner unit 5 Press Error 2200 1 Disc...

Page 101: ...ges on page 72 Alignment Error 1 Remove the print cartridge 2 Make sure the sticker and tape have been removed 2 1 1 2 3 Reinsert the print cartridge 4 Press to align the cartridge Load only plain unmarked paper for aligning cartridges The printer will read any markings on used paper which could cause the alignment error message to appear Troubleshooting 101 ...

Page 102: ...supported images have been found on the memory card 1 Remove the memory card 2 Use only memory cards containing photos created in your digital camera For more information see the documentation that came with your camera filename jpg file appears When the process of copying files to a memory card is interrupted temporary files may appear on the memory card Temporary files usually begin with the sym...

Page 103: ...ting Press Color to continue or press to change photo settings No Computer Make sure your computer is connected and turned on 1 Check the USB cable for any obvious damage 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the USB symbol 3 Firmly plug the square end of the USB cable into the back of the printer Non Lexmark cartridge in L...

Page 104: ...rs when you try to use the printer you may need to remove and reinstall the printer software 1 Click Start Programs or All Programs Lexmark 6300 Series 2 Select Uninstall 3 Follow the instructions on the computer screen to remove the printer software 4 Restart the computer before reinstalling the printer software 5 Insert the CD and then follow the instructions on the computer screen to reinstall ...

Page 105: ... It may be illegal to copy certain materials without permission or license including documents images and currency If you are not sure whether you have permission seek legal advice Electronic emission notices Federal Communications Commission FCC compliance information statement The LexmarkTM 6300 Series 4416 001 has been tested and found to comply with the limits for a Class B digital device purs...

Page 106: ... additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B comput...

Page 107: ...he requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice If this symbol appears on your product the accompanying statement is applicable Korean MIC statement If this symbol appears on your product ...

Page 108: ...ng programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number USB flash drives The current versions of the following USB flash drives have been tested for use with the All In One Dell 256 MB H...

Page 109: ...oduct meets the ENERGY STAR guidelines for energy efficiency Product power consumption The following table documents the power consumption characteristics of the product Mode Description Power consumption Printing Product is generating hard copy output 17 0 W Copying Product is generating hard copy output from hard copy originals 14 0 W Scanning Product is scanning hard copy documents 11 0 W Ready...

Page 110: ...uct the Power Saver Mode is entered after 20 minutes Off mode This printer has an off mode which still consumes a small amount of power To completely stop printer power consumption disconnect the power supply from the wall outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consu...

Page 111: ...ash drives 45 from the computer 55 buttons control panel Black 15 Cancel 15 Color 15 down 15 left 15 Menu 15 Mode 15 Number of Copies 15 Page Preview 15 Power 15 Resize 15 right 15 Rotate 15 Select 15 up 15 buttons Imaging Studio Browse photos 23 Copy 24 Fax 24 Maintain Troubleshoot 24 Print album page 23 Print photos 23 Scan 23 Scan Edit text 23 Share photos 23 Tips 24 Use memory card photos 23 u...

Page 112: ...OF error photo larger than paper size 103 DPOF settings 50 duplexing 29 E e mailing documents or photos 61 editing document text OCR 62 emission notices 105 enlarging an image using the control panel 58 envelopes loading 34 printing 38 error 2200 100 error message fax error 92 error messages on the display 98 error messages alignment error 101 card format 102 carrier jam 100 cartridge error 99 car...

Page 113: ... jams and misfeeds troubleshooting banner paper jams 96 paper jam in paper support 95 paper jam in printer 95 paper or specialty media misfeeds 95 printer does not feed envelopes or specialty media 96 L landscape orientation selecting 29 layout selecting 29 loading banner paper 36 documents 36 coated paper 33 custom size paper 35 envelopes 34 glossy paper 33 greeting cards 33 index cards 33 iron o...

Page 114: ...tor using 31 Photo Card menu 19 photo mode error no images found 102 photo mode error problem reading memory card 102 photo mode error second memory card detected 102 photo paper loading 33 photos album page 55 browsing and selecting from computer 55 browsing and selecting from memory card or flash drive 45 changing size 52 choosing paper size 52 cropping from control panel 53 loading on the scann...

Page 115: ...8 index cards 38 index page 50 photos 54 photos from control panel 48 photos from the computer 54 photos from flash drives 48 photos from memory cards 48 photos from PictBridge enabled camera 46 postcards 38 selected photos 48 transparencies 39 using DPOF settings 50 Q Quality Copies tab 29 R receiving a fax 66 recycling Lexmark products 79 reducing an image using the control panel 58 removing pri...

Page 116: ...shooting copy poor copy quality 89 scanner unit does not close 88 troubleshooting error messages alignment error 101 card format 102 carrier jam 100 cartridge error 99 cartridge missing 101 DPOF error no images found 103 DPOF error photo larger than paper size 103 error 2200 100 low ink 99 no computer 103 paper jam 99 paper out 101 photo card mode no images found 102 photo card mode problem readin...

Page 117: ...g removing and reinstalling software 104 troubleshooting setup cannot print from digital camera using PictBridge 85 incorrect language appears on display 81 page does not print 83 power button is not lit 82 software does not install 82 Troubleshooting tab 28 U USB port 14 Use memory card photos button 23 W Web site button 24 filename jpg file appears error 102 Index 117 ...

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