Lexmark 3200 - MFP - Option, Service Manual

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3-1
3. Problem Solving
3.1
Diagnostics
3.2
Troubleshooting
This chapter describes two methods to solve the operational problems. The first relies on the
3200MFP’s internal diagnostics. The second uses troubleshooting flowcharts and tables to isolate
the problem. In many cases, the internal diagnostics will help you to locate the source of the
problem quickly. Use these diagnostics first. If the diagnostics do not locate the source of the
problem, refer to Section 3.2
Troubleshooting .
3.1 Diagnostics
3.1.1 Diagnostic Flowcharts
Use the flowcharts that follow to determine the exact problem when either the online or offline
diagnostics indicate a group error. Refer to Chapter 4 for parts replacement.
Power ON
Check System
Memory
Replace Scanner Main
Board
Check A/D
dark calibration
Replace Scanner Main
board or optical chassis.
Flatbed Motor
Sensor
No
No
Refer to Group 2 Error
Flowchart
No
Check Lamp
Ready
Refer to Group 1 Error
Flowchart
No