Diagnostic Information 2-3
Paper Feed Problems
Power Problems
Print Quality Problems
Symptom
Action
• Fails to pick paper
• Picks more than one sheet of
paper
• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed
Go to the ’Paper Feed Service
Check’ on page 2-8.
Envelopes fail to feed
Go to the ’Envelope Feed Service
Check’ on page 2-6.
Paper skews
Go to the ’Paper Path Service
Check’ on page 2-10.
Symptom
Action
No power in machine, motors do
not operate
Go to the ’Power Service Check’ on
page 2-11.
Symptom
Action
• Voids in characters
• Light print
• Prints off the page
• Fuzzy print
• Carrier moves but no print
• Printhead drys prematurely
• Colors print incorrectly
• Vertical alignment off
Go to the ’Print Quality Service
Check’ on page 2-12.
• Ink smearing
• Vertical streaks on paper
• Print lines crowded
Go to the ’Paper Feed Service
Check’ on page 2-8.
Summary of Contents for 3000 Color Jetprinter
Page 10: ...x ...
Page 42: ...4 12 ...
Page 44: ...5 2 ...
Page 46: ...6 2 ...
Page 48: ...7 2 Assembly 1 Covers ...
Page 50: ...7 4 Assembly 2 Paper Feed Carrier Transport Maintenance ...
Page 52: ...7 6 Assembly 2 Paper Feed Carrier Transport Maintenance ...
Page 54: ...7 8 Assembly 3 Electronics ...
Page 56: ...7 10 Assembly 3 Electronics Continued ...
Page 58: ...7 12 Assembly 4 Carrier ...
Page 60: ...7 14 Assembly 5 Sheet Feeder ...
Page 62: ...7 16 ...
Page 64: ...X 2 T Tests Print NVRAM Contents 3 2 Reset NVRAM Defaults EMEA 3 3 U S 3 3 Test Page 3 4 ...