•
See the documentation that came with your program to make sure you have selected the correct printer driver.
•
If you are using Windows, use the Windows Forms Printer 2500 Series driver available from the Lexmark Web site
at
www.lexmark.com
.
•
If you are using DOS, follow the instructions that came with your DOS application.
Printer is noisy
These are possible solutions. Try one of more of the following:
•
Move any objects that are touching the printer.
•
Make sure the printer is on a level, sturdy surface.
•
Close the ribbon access cover.
•
Close the front cover.
Printer sounds like it is printing, but does not print
These are possible solutions. Try one or more of the following:
•
Make sure the forms thickness lever is appropriately set for the paper thickness being used.
•
Make sure the ribbon cartridge is correctly installed and securely
snapped
onto the carrier.
•
Adjust the ribbon density control knob.
•
Replace the ribbon cartridge if it is out of ink.
•
Turn the printer off and then back on.
Printer alarm sounds
This might indicate an error or a normal operation. If an error condition is present, these are possible solutions. Try
one or more of the following:
•
Check the status of the control panel lights.
•
Turn the printer off and then back on.
Printer goes to the Tear Off position before the print job finishes
Set Auto Tear Off to On:
1
Press
Start/Stop
.
2
Press and hold
Tear Off
until the printer beeps and the light blinks.
3
Open the control panel to access layer 2.
4
Press
Micro
or
Micro
to move the paper to the desired position.
5
Close the control panel.
The printer beeps twice and the paper rolls backward and then advances to the new Top-Of-Form position.
6
Press
Start/Stop
.
The paper remains at the new Top-Of-Form position until another job is initiated.
7
Send the print job again.
Troubleshooting
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