Lexmark 2500 Series User Manual Download Page 65

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Control panel lights

Status

Action required

Power

Ready

Paper Out

Font Lock

Blinking

Turn the printer off.

Turn the printer on.

If the control panel light sequence returns, contact
Customer Support.

Note:

If you need help locating the nearest service

representative, visit the Lexmark Web site at

www.lexmark.com

All lights on solid

Panel Lock

Blinking

Power

Ready

Tractor 2

Paper Out

Font Lock

Blinking

Power

Ready

Paper Out

Panel Lock

Font Lock

Blinking

Power

Ready

Tractor 2

Paper Out

Panel Lock

Font Lock

Blinking

Power

Ready

Tractor 2

Paper Out

Panel Lock

Blinking

Adjusting character (bidirectional) alignment

Occasionally you may want to adjust the character alignment (also called

bidirectional alignment

) on your printer.

The following steps illustrate how to adjust the alignment of the print wires.

Notes:

•

Make sure continuous forms are loaded in the printer.

•

Make sure the factory default setting for the Uni-Dir Printing menu option is set to Off (bidirectional).

•

Make sure the default macro is set to Disabled. For more information, see “Forms Macro options” on page 51.

Turn the printer off.

Open the control panel cover to access layer 2.

Press and hold

Pitch

while turning the printer on.

Troubleshooting

Summary of Contents for 2500 Series

Page 1: ... with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 2007 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 ...

Page 2: ...standing the control panel lights 19 Setting the printer online or offline 20 Advancing paper 20 Using the Load Unload function 20 Locking and unlocking the control panel 20 Selecting a Tractor mode 21 Selecting and locking a font 21 Disabling Font Lock 21 Selecting and locking a pitch 22 Disabling Pitch Lock 22 Loading paper 23 Setting the forms thickness lever 23 Paper paths 25 Using the Tear Of...

Page 3: ...ition 44 Converting the push tractor to pull tractor position 45 Converting the pull tractor to push tractor position 46 Understanding Setup mode and menu options 48 Using Setup mode 48 Changing menu settings an example 49 Setup Mode Main menu 50 Main menu options 50 Forms Macro options 51 Data options 52 Control options 54 Emulation options 55 Interface options 56 Maintaining the printer 57 Order...

Page 4: ...ted font or pitch is not printing or is changing 69 Solving paper feed problems 69 Paper is jammed in the printer 69 Paper is jammed in the Auto Sheet Feeder 70 Paper fed in the Auto Sheet Feeder jams at the printer entrance 70 Paper jam in the Tractor 2 Feeder 70 Printer does not feed paper 70 Printer does not feed from the optional Tractor 2 Feeder 71 Printer does not feed from the Auto Sheet Fe...

Page 5: ...Notices 76 Edition notice 76 Power consumption 79 Index 83 Contents 5 ...

Page 6: ...6 ...

Page 7: ...r than those described in the user documentation to a professional service person Thisproduct is designed tested and approved to meetstrictglobalsafety standardswiththe use of specificLexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts CAUTION SHOCK HAZARD Do not set up this product or make any electrical ...

Page 8: ...nd wide carriage models Depending on the model you have chosen your printer may look slightly different from the printer illustrated Printer front view Part name 1 Forms thickness lever 2 Ribbon access cover 3 Power switch 4 Paper select lever 5 Paper guides 6 Manual feeder 7 Front cover 8 Control panel Learning about the printer 8 ...

Page 9: ...ays The Lexmark Forms Printer 2500 Series printers have control panel overlays available in different languages Note There is an overlay label for layer 1 of the control panel and a different overlay label for layer 2 of the control panel To apply an overlay in the language of your choice 1 Peel the backing off of the layer 1 label and then place the overlay directly over layer 1 of the control pa...

Page 10: ...t fonts Fast Draft Draft Gothic Courier Fast Draft Draft Gothic Courier Prestige Presentor Orator Script Print styles Note This feature is available through printer commands Highlighting capability Double high Double strike Double wide Emphasized Italics Overscore Subscript Superscript Underline Highlighting capability Double high Double strike Double wide Emphasized Italics Overscore Subscript Su...

Page 11: ...ng on cut sheets or envelopes Tear Off bar Assists in removing printed continuous forms at the perforation Assists in tearing non perforated forms Reduces the amount of paper used thus reducing costs Adjustable tractor Lets you handle continuous form paper without purchasing additional options It can be repositioned to function as Push tractor Pull tractor Control panel disable Limits control pane...

Page 12: ...ndard on the 9 wire printer and 2580 2581 printer models Interface connection Warning Potential Damage Do not touch the Network connector except when the printer is turned off Allows the printer to work with all computers with compatible interface connections Both parallel and USB interfaces are standard The internal serial interface RS 232 is optional for the 2580 2581 and 2590 2591 models The Ne...

Page 13: ...right paper guide to fit the paper width 7 Continue to push the paper into the printer until the Paper Out light stops blinking If Auto Cut Sheet Load is set to On the paper feeds automatically to the Top Of Form If Auto Cut Sheet Load is set to Off press FormFeed 8 Turn the printer off 9 While pressing Font on the control panel turn the printer on Hold down the Font button until all the control p...

Page 14: ...m support person for a solution and then print another network setup page 4 Check the network setup page to find the IP Address and the Fully Qualified Domain Name The Fully Qualified Domain Name is useful in situations where the Address changes For instance the Address changes if the printer is moved however the Fully Qualified Domain Name does not change Note The network setup page also provides...

Page 15: ...BM Proprinter 24P 7 2390 IBM PS 1 Printer 8 4207 4208 Proprinter X24 XL24 9 IBM ExecJet Printer Model 4072 10 2205 IBM PS 1 Printer If your software does not allow you to select one of the printers in this list you may need to customize your printer for Epson emulation mode Note The printer driver you select in your program must match the emulation model you select for your printer Printer drivers...

Page 16: ... 2590 2591 users 1 Epson LQ850 2 LQ 1050 Using Okidata MICROLINE emulation mode If the printer has the Okidata MICROLINE emulation option installed select a printer from your application in the following preferred order 1 Oki 320 321 Turbo 2 Oki 320 321 Learning about the printer 16 ...

Page 17: ...u settings Layer 1 control panel buttons Button Function 1 LineFeed Advances the paper one line 2 FormFeed Advances the paper to the next Top Of Form 3 Tractor Alternates between Tractor 1 and Tractor 2 if the optional Tractor 2 is installed 4 Load Unload Loads paper to the current Top Of Form or unloads paper to a parked position 5 Font Selects one of the resident font styles Note Repeatedly pres...

Page 18: ...nted forms selects between four document formats 3 Setup Press to enter Setup mode Lets you change the default values and modes of printer operation 4 Micro Feeds thepaperdownwardinsmallincremental movements Press and hold toselect continuous feed 5 Pitch Sets the character pitch to 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi or proportional spacing Notes On 2590 2591 models you can also select 24 cpi Fast...

Page 19: ...er Out Off Paper is loaded in the printer Blinking The printer is out of paper On A printer error has occurred On The control panel is locked restricting the use of the following buttons Start Stop FormFeed Tear Off and Load Unload Font On One of the printer resident fonts is selected Off A downloaded font is selected Font Lock On Font Lock is active Printer resident fonts are locked Layer 2 contr...

Page 20: ...ge or to eject the cut form To change the Tear Off position on the current page Press LineFeed to move the paper incrementally Press Tear Off to move the paper to the Top Of Form Using the Load Unload function Use the Load Unload button to unload continuous forms from the printer to allow printing on either a cut form or an envelope The Load Unload function works only when the tractor unit is in t...

Page 21: ...tream may contain control codes which select a particular font To override the codes you can select and lock a particular font of your choice 1 To select a font press Font repeatedly until you see the font light on next to the selection you want 2 Continue pressing Font until the Font Lock light comes on and the font you want is selected The font is locked until the printer is turned off Disabling...

Page 22: ...h light comes on next to the pitch you want 3 Continue pressing Pitch until the Pitch Lock light comes on and the pitch you want is selected The pitch is locked until the printer is turned off Disabling Pitch Lock 1 To disable Pitch Lock press Pitch repeatedly until the Pitch Lock lightturns off and the pitchyou want isselected 2 Close the control panel 3 If the printer is offline press Start Stop...

Page 23: ...r and using the push and pull tractors for different paper paths 1 Cut sheet forms 2 Continuous forms 3 Envelopes 4 Labels Setting the forms thickness lever Use the forms thickness lever to make adjustments for printing on various forms depending on the paper thickness When setting this lever see one of the following tables depending on your printer model Loading paper 23 ...

Page 24: ...g may cause poor print quality depending on the paper used Printing speed becomes slower when the forms thickness lever setting is 4 or higher Forms thickness for 2590 2591 Paper type Paper thickness Paper weight Forms thickness lever setting Singleforms cut orcontinuous Thin 56 g m2 15 lb 65 g m2 16 lb 1 Normal 68 g m2 18 lb 75 g m2 20 lb 1 or 2 Thick 90 g m2 24 lb 2 Multiple part forms 2 part 3 ...

Page 25: ... the perforation of a continuous form to the tear off position You can set the Tear Off function to automatic or manual by adjusting the Auto Tear Off Setting in Setup mode On Sets the Tear Off function to move a continuous form automatically to the Tear Off position Off Lets you move a continuous form manually to the Tear Off position Note On is the factory default setting Note The Tear Off funct...

Page 26: ...s layer 2 4 Press Micro or Micro to move the paper to the desired Tear Off position 5 Close the control panel cover The printer beeps twice The paper rolls backward then goes to the new Tear Off position 6 Press Start Stop The paper remains at the current Tear Off position until you send another job to the printer The paper moves from the Tear Off position to the Top Of Form and begins printing Lo...

Page 27: ...press FormFeed to remove it 3 Set the forms thickness lever to a setting corresponding with the paper thickness you are using 4 Pull the front cover up 5 Move the paper select lever down to the position 6 Pull the left and right tractor locking levers up to unlock the tractors Loading paper 27 ...

Page 28: ...bber tractor stop keeps your paper within the paper sensor area 8 Close the left and right tractor doors 9 Move the tractor to align the left margin on your paper with the A symbol printed on the rear plate Note The distance from the A symbol to the left edge of the paper determines the width of the left margin 10 Push the left tractor locking lever down to lock the tractor in place 11 Remove slac...

Page 29: ...ng the pull tractor Make sure the tractor is in the pull position Note If you have installed the optional Auto Sheet Feeder or Tractor 2 see the documentation that came with your option for paper loading instructions 1 Turn the printer on 2 Make sure the paper path is clear Note If a cut form or envelope is loaded in the printer press FormFeed to remove it 3 Set the forms thickness lever to a sett...

Page 30: ...nd right tractor locking levers up to unlock the tractors 7 Open the left and right tractor doors 8 Open the front cover 9 Insert paper into the front of the printer between the metal and plastic plates Loading paper 30 ...

Page 31: ... the rubber tractor stop out of the seated position Move the tractor to the paper width load the paper and then lock the right tractor 12 Close the left and right tractor doors 13 Replace the ribbon access cover 14 Move the tractor to align the left margin on the paper with the A symbol printed on the rear plate Note The distance from the A symbol to the left edge of the paper determines the width...

Page 32: ...er when using the pull tractor 20 Make sure the printer is online and the Ready light is on solid Note If not press Start Stop until the Ready light is on solid Bottom loading continuous forms using the pull tractor Notes Make sure the tractor is in the pull position Use a furniture type with a paper feed opening in the middle of it Because the printer uses a pull function for bottom loading it is...

Page 33: ...2 Make sure the paper path is clear Note If a cut form or envelope is loaded in the printer press FormFeed to remove it 3 Set the forms thickness lever to 7 4 Move the paper select lever down to the position Loading paper 33 ...

Page 34: ...5 Remove the ribbon access cover 6 Pull the left and right tractor locking levers up to unlock the tractors Loading paper 34 ...

Page 35: ...nd right tractor doors 8 Insert the paper through the bottom slot of the printer Push or pull the paper through the paper path until it passes the printhead 9 Place the paper holes over the tractor pins Loading paper 35 ...

Page 36: ...te The distance from the A symbol to the left edge of the paper determines the width of the left margin 13 Push the left tractor locking lever down to lock the tractor in place 14 Remove slack from the paper and then lock the right locking lever 15 Open the control panel cover to access layer 2 16 Press Micro Micro or LineFeed to move the paper to the Top Of Form you want to use 17 Press Set TOF t...

Page 37: ... that came with the option for paper loading instructions 1 Turn the printer on 2 Make sure the paper path is clear 3 If continuous forms are currently loaded tear off the leading edge of the continuous form and then press Load Unload to park the continuous forms The Paper Out light blinks 4 Set the forms thickness lever to a corresponding setting for the type of paper you are using 5 Move the pap...

Page 38: ...a cut form or an envelope against the left paper guide Note If you are loading a preprinted form or envelope put the top edge in first with the printed side up 9 Move the right paper guide so the guide aligns with the right edge of the cut form or envelope 1 Left paper guide 2 Cut form or envelope 3 Right paper guide 10 Insert the cut form or envelope into the printer until the Paper Out light sto...

Page 39: ...n set atone inch in your program the printer begins printing two inches from the left edge of the page The location of the A symbol depends on the position of the tractor unit For the purposes of these instructions the tractor is shown in the push position with continuous paper 1 Locate the left margin for continuous forms by locating the A symbol on the printer 1 Tractor in push position 2 Right ...

Page 40: ...ent Top Of Form and the Paper Out light goes off 5 Open the control panel cover to access layer 2 6 Pressanypapermovementbutton LineFeed Micro Micro to alignthehorizontallineslocatedontheplaten with the Top Of Form you want Note If you press and hold a paper movement button the paper advances in micro movements and then goes into continuous feed 7 Press Set TOF to set and save your Top Of Form 8 C...

Page 41: ...rned off or runs out of paper when the printer is in pull tractor mode 8 Press Start Stop to set the printer online Setting Top Of Form for a cut form or an envelope Top Of Form can range from minus one inch to plus 22 inches from the top of a cut form 1 Clear the paper path The Paper Out light blinks if no paper is loaded If the Paper Out light is off tear off excess forms and then press Load Unl...

Page 42: ...he printer online Setting Top Of Form in a macro Each macro has a separate Top Of Form setting To set Top Of Form in a macro you must first select that macro 1 Open the control panel cover to access layer 2 2 Press Macro to select the macro you want to use Note The procedure for setting Top Of Form depends on the paper and print mode you are using For help see one of the following sections in this...

Page 43: ...heTractor2 Feederis installed thecutformmaximumwidthis 215mm 8 5 in for manual loading Length Paper types Single Multiple part Envelopes Cut Forms 76 mm 3 0 in to 559 mm 22 0 in 76 mm 3 0 in to 559 mm 22 0 in 110 mm 4 1 in to 152 mm 6 0 in Continuous Forms 76 mm 3 0 in no maximum 76 mm 3 0 in no maximum Not applicable Thickness Paper types Single Multiple part Envelopes Cut Forms 0 058 mm 0 0023 i...

Page 44: ...e tractor unit installed in the push tractor position at the front of the printer Using the front push tractor is the most convenient way to load continuous forms and allows you to use the Tear Off feature of the printer Pull tractor position The front tractor unit can be removed and installed at the top of the printer It then functions as a pull tractor and supports front and bottom paper loading...

Page 45: ...t of the way 4 Hold down the latching levers while you lift and pull the tractor unit out of the printer 1 Tractor unit 2 Latching levers 5 Remove the ribbon access cover 6 Turn the tractor unit around so that the latching levers are upright facing you 7 Place the tractor against the back slant of the printer along the tractor guides Changing tractor positions 45 ...

Page 46: ...hooks at the end of the latching levers fit around the posts on the printer frame c Release the latching levers Note The tractor unit fits into place at a 40 angle Converting the pull tractor to push tractor position 1 Make sure the printer is off 2 Make sure paper is not loaded in the printer 3 Hold down the latching levers while you lift and pull the tractor unit out of the printer 4 Pull the fr...

Page 47: ...r select lever is set to the position 6 While holding down the latching levers fit the left and right locks onto the posts in the printer 7 Release the latching levers 8 Close the front cover Changing tractor positions 47 ...

Page 48: ...e the factory default settings how to set up macros and how to set form length Using Setup mode Note Make sure continuous forms are loaded in the printer when using Setup mode 1 Open the control panel to access layer 2 2 Press Setup to put the printer in Setup mode and print the Main menu 3 Press LineFeed to print a list of available options you can change Understanding Setup mode and menu options...

Page 49: ...ress Set TOF again to exit Setup mode New settings are saved only when the printer exits Setup mode Note If the printer runs out of paper while you are using Setup mode load more paper into the Tractor pins and then press Setup to continue Changing menu settings an example Note Make sure continuous forms are loaded in the printer when using Setup mode The following is an example of how to change t...

Page 50: ...int in French 6 Press Pitch to return to the Main menu or press Set TOF No Change to go back one menu and change another setting 7 If you return to the Main menu press Set TOF to exit Setup mode and save the new setting Notes New settings are saved only when the printer exits Setup mode If the printer runs out of paper while you are using Setup mode load more paper into the Tractor pins and then p...

Page 51: ...er Default Macro Default Macro lets you select the macro default you want when the printer is powered on Select Disabled if you do not want to use a macro as the default Note Enabled is the factory default setting Character options Use the following options to select character option changes as detailed Default Font Select the font you want from the available fonts listed Font Lock Select Yes to s...

Page 52: ...sition Off You must press FormFeed to load paper Note On is the factory default setting Auto Sheet Feeder On Automatically loads paper if the optional Auto Sheet Feeder is installed Note Off is the factory default setting Form Length This option lets you set the form length in lines per page from one line to a maximum of 22 inches Left Margin This option lets you set the left margin to any inch in...

Page 53: ...ed code is received Note Off is the factory default setting Zero Slash On The zero 0 prints with a slash down the middle Off The zero 0 prints without a slash down the middle Note Off is the factory default setting Download to NLQ II available for 2580 2581 models only Enabled Reserves a portion of the receive buffer for downloading fonts Disabled Uses the entire buffer as a receive buffer Note En...

Page 54: ... after a cut sheet is loaded Off The printer remains offline after a cut sheet is loaded Press Start Stop to return the printer to the Ready state Note On is the factory default setting Paper Out Alarm Enabled An alarm sounds when the printer runs out of paper Disabled No alarm sounds when the printer runs out of paper Note Enabled is the factory default setting Demo Print Enabled Prints a Demo pa...

Page 55: ...only on 2590 2591 models lets you use the high resolution 24 wire graphics commands These commands are similar to those used with the Epson LQ570 LQ 1070 On Graphics commands are available Off Graphics commands are not available Note Off is the factory default setting Epson mode Table Select lets you select Italic Character Table or Epson Extended Graphic Character Table Note Graphics is the facto...

Page 56: ...ally selects the printer interface from the available connection cables The following connection cables are available parallel cable USB cable serial cable only available when an optional serial interface is installed and network cable only available on network models Note Auto is the factory default setting Honor Init Enabled Honors the initialization signal on the parallel port Disabled Ignores ...

Page 57: ... 2 Lift the left and right release latches on the ribbon access cover to remove it 3 Place the ribbon access cover on a flat surface 4 Set the forms thickness lever to position 7 5 Squeeze the left and right latches on the ribbon cartridge to lift it out of the printer Cleaning the printer Preparing the printer for cleaning 1 Turn the printer off 2 Unplug the power cord from the wall outlet CAUTIO...

Page 58: ...the air vents For stubborn ink stains on the outside of the printer use a commercial mechanic s hand cleaner Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then select your country from the list 3 Follow the instructions on the computer screen Maintaining the printer 58 ...

Page 59: ...ttons until the carrier moves Note The control panel lights blink on and off several times The factory default settings have been restored once the carrier moves Restoring the EU factory default settings The factory default settings for Europe are Code pages 858 Character Set 2 Form length 12 inches To restore the factory default settings 1 Make sure the ribbon cartridge is installed and paper is ...

Page 60: ...ostcomputer must have a public private key pair Validate Peer Certificate is enabled by default requiring each host to have a signed authority certificate that is installed Each host must have its identifier in the Subject Alternate Name field of the signed certificate Note After a printer is configured for IPSec with a host IPSec is required for any IP communications to take place Supporting SNMP...

Page 61: ... Embedded Web Server To install and use certificates as part of the credentials 1 Open a Web browser In the address bar type the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click Certificate Management To enable and configure 802 1x after installing the required certificates 1 Open a W...

Page 62: ...ng the printer Each time you turn the printer on an internal check or power on self test is performed Running a printer test page produces a printout that shows any problem the printer may be experiencing Note You can run a printer test page with or without a computer connected to the printer Running a printer test page 1 Make sure the paper is loaded and the ribbon cartridge is installed 2 Turn t...

Page 63: ...sprovideyou withinformation aboutthe condition ofthe printerandactionsneededto correct the condition Note Many error codes can be corrected by turning the printer off and back on again Printer status Control panel lights Status Action required Power Ready Paper Out On On Off Normal operating conditions No action required Power Ready Paper Out On Off Off Normal offline condition Power Ready Paper O...

Page 64: ... there is a power supply problem Contact Customer Support Power Off Check the power cord and power source If the power light remains off contact Customer Support Power Ready Paper Out Panel Lock On Off Blinking Blinking The paper select lever has been changed while the paper was loaded Move the paper select lever back to the correct position and then press Start Stop Note Makesurethepaperisparkedo...

Page 65: ... Font Lock On Blinking Blinking Blinking Blinking Blinking Power Ready Tractor 2 Paper Out Panel Lock On Blinking Blinking Blinking Blinking Adjusting character bidirectional alignment Occasionally you may want to adjust the character alignment also called bidirectional alignment on your printer The following steps illustrate how to adjust the alignment of the print wires Notes Make sure continuou...

Page 66: ... selection the printer prints a single row showing the current alignment setting c The printer automatically starts printing the alignment bars for Near Letter Quality NLQ The current value is the number printed below the bars Solving printing problems Printer test works but the printer does not print when attached to the computer These are possible solutions Try one or more of the following Turn ...

Page 67: ...rectly installed and securely snapped onto the carrier Adjust the ribbon density control knob Replace the ribbon cartridge if it is out of ink Turn the printer off and then back on Printer alarm sounds This might indicate an error or a normal operation If an error condition is present these are possible solutions Try one or more of the following Check the status of the control panel lights Turn th...

Page 68: ...e if anything is blocking the carrier movement If a paper jam has recently occurred turn the printer off and then back on Contact Customer Support Incorrect line length lines do not start at the left margin These are possible solutions Try one or more of the following See the documentation that came with the program Make sure the correct printer driver is selected Adjust the left margin by adjusti...

Page 69: ...Turn the printer off and then back on Selected font or pitch is not printing or is changing If you encounter this problem your software is overriding your control panel font and or pitch selection or using graphic fonts If possible use resident fonts and or pitches Otherwise try the following solution Select another font from the Character Options selection of the Main menu Select another pitch fr...

Page 70: ...eign objects and then reinstall the Auto Sheet Feeder Move the paper guide to the left Remove the Auto Sheet Feeder move the continuous forms to the park position using the Load Unload button and then reinstall the Auto Sheet Feeder Adjust the forms thickness lever to correspond with the paper thickness being used Paper jam in the Tractor 2 Feeder The continuous form on one tractor feeder was not ...

Page 71: ...s a lower weight Remove all paper fan the top and bottom edges and then place it back in the paper bin Clean the Auto Sheet Feeder rollers 1 Remove all paper from the printer 2 Turn the Auto Sheet Feeder upside down and then place it on a flat surface 3 Cleanthe two paperguide wheelslocatedinside thebottom ofthe Auto SheetFeederusing isopropylalcohol and a clean cloth Rotate one roller while apply...

Page 72: ...er guide rollers located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth You can rotate one roller while applying the cleaning cloth to the other roller Paper fed from the Auto Sheet Feeder is skewed These are possible solutions Try one of more of the following Adjust the left and right paper guides to fit the paper width being used Remove paper from the paper ...

Page 73: ... too light turn the knob from 1 to 2 to increase print darkness CHECK THE FORMS THICKNESS LEVER The forms thickness lever may be set to the wrong number If so move it to the correct number for the form thickness you are using Dots are missing or print quality is poor 1 Make sure the ribbon is securely snapped down on the carrier 2 Adjust the density control knob from 1 to 2 to increase darkness of...

Page 74: ...ms are smudged or print is too dark These are possible solutions Try one or more of the following Make sure the forms thickness lever is in the appropriate position for the paper being used Make sure the ribbon is installed correctly Untwist or untangle the ribbon Remove the ribbon slack using the ribbon advance knob Set the density control knob to 1 Remove and replace the ribbon cartridge Incorre...

Page 75: ...pport describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page In the U S or Canada call 1 800 539 6275 For other coun...

Page 76: ...incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Referencesin this publication to products programs or services do notimply thatthe manufacturer intendsto make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or ...

Page 77: ...g Potential Damage A Warning identifies something that could damage your product hardware or software CAUTION POTENTIAL INJURY A CAUTION identifies something that could cause you harm CAUTION DO NOT TOUCH This type of CAUTION indicates that you should not touch the marked area CAUTION HOT SURFACE This type of CAUTION indicates a hot surface CAUTION SHOCK HAZARD This type of CAUTION indicates a sho...

Page 78: ...e with FCC regulations on electromagnetic interference for a Class B computing device usea properlyshielded and groundedcable suchasLexmarkpartnumber1021294forUSB attach Use ofa substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology Services L...

Page 79: ...ctronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not a...

Page 80: ...ower SaverMode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Off mode Ifthisproducthasanoffmode whichstillconsumesasmallamountofpower thentocompletelystop productpower consumption disconnect the power supply cord from the wall...

Page 81: ... may be required to present proof of original purchase You may be required to deliver yourproducttotheRemarketerorLexmark orshipitprepaidandsuitablypackagedtoaLexmarkdesignatedlocation You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the p...

Page 82: ...in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the productthatcausedthedamages Thislimitationofliabilitywillnot...

Page 83: ...pport Code page substitution 52 F factory default settings restoring 59 FCC notices 77 features and functions printer 10 font locking 21 selecting 21 font lock disabling 21 Forms Macro options Setup mode 51 forms thickness lever setting 23 H Hex Trace mode using 62 I IBM emulation mode using 15 Interface options 56 IPSec 60 J jams and misfeeds troubleshooting paper is jammed in the printer 69 L le...

Page 84: ...8 printer sounds like it is printing but does not print 67 printer speed slows 68 printing continues beyond edges of continuous forms 69 printer cleaning 57 features and functions 10 overview 8 parts 8 test 62 printer status checking 63 printer test page interrupting or stopping 62 running 62 printing demonstration page 12 from DOS 14 from Windows 14 network setup page 14 pull position tractor 44 ...

Page 85: ...printer is noisy 67 printer power switch is on but the power light is off 68 printer sounds like it is printing but does not print 67 printer speed slows 68 printing continues beyond edges of continuous forms 69 troubleshooting print quality characters are wrong or missing 74 dots are missing or print quality is poor 73 graphics do not print 74 incorrect line length 68 incorrect line spacing or ov...

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