Lexmark 15W0003 - C 720 Color Laser Printer User Reference Manual Download

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Chapter 17: Supplies overview .......................................................53

Chapter 18: Supplies .......................................................................55

Toner cartridges ................................................................................................. 55

Ordering supplies ............................................................................................... 61

Storing supplies .................................................................................................. 62

Chapter 19: Replacing supply items ..............................................63

Replacing supplies ............................................................................................. 63

Replacing toner cartridges .................................................................................. 64

Replacing the photo developer cartridge ............................................................ 69

Replacing the oil bottle ....................................................................................... 76

Replacing the cleaning roll ................................................................................. 79

Replacing the waste toner bottle ........................................................................ 84

Replacing the fuser and air filter kit .................................................................... 91

Replacing the maintenance kit ......................................................................... 102

Chapter 20: Recycling used supplies ..........................................115

Chapter 21: Conserving supplies .................................................116

Toner Saver ...................................................................................................... 116

2-Color Draft ..................................................................................................... 116

Black and White ................................................................................................ 116

Chapter 22: Moving your printer ..................................................118

Moving the printer ............................................................................................. 118

Chapter 23: Theory of operation ..................................................133

Chapter 24: Solving printing problems .......................................135

Chapter 25: Understanding printer messages ............................141

Chapter 26: Clearing paper jams ..................................................174

Paper jam messages ........................................................................................ 174

Clearing paper jams in the duplex unit ............................................................. 185

Chapter 27: Cleaning the photo developer charger ...................190

Summary of Contents for 15W0003 - C 720 Color Laser Printer

Page 1: ...www lexmark com User s Reference November 2000 C720 ...

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Page 3: ... menu settings 15 Locking the menus 16 Chapter 4 Using Print and Hold 18 Printing and deleting held jobs 18 Repeat Print 20 Reserve Print 20 Verify Print 20 Confidential Jobs 20 Chapter 5 Understanding color 22 Types of color 22 How we see color 22 Primary colors 23 Color difference 24 Chapter 6 Managing color 26 Device profile 26 Color calibration 26 Translation between color models 26 Popular co...

Page 4: ...aft 33 Off 33 Vivid 33 Chapter 9 Avoiding print quality problems 34 Media and supplies 34 Transparencies 34 Chapter 10 Paper sources and output 35 Chapter 11 Paper sizes 37 Paper size sensing 37 Chapter 12 Media guidelines 39 Paper 39 Transparencies 40 Envelopes 40 Labels 41 Card stock 41 Chapter 13 Storing media 42 Chapter 14 Avoiding paper jams 43 Chapter 15 Loading media 44 Chapter 16 Tray link...

Page 5: ...e 84 Replacing the fuser and air filter kit 91 Replacing the maintenance kit 102 Chapter 20 Recycling used supplies 115 Chapter 21 Conserving supplies 116 Toner Saver 116 2 Color Draft 116 Black and White 116 Chapter 22 Moving your printer 118 Moving the printer 118 Chapter 23 Theory of operation 133 Chapter 24 Solving printing problems 135 Chapter 25 Understanding printer messages 141 Chapter 26 ...

Page 6: ...er 32 Finishing Menu 209 Chapter 33 Infrared Menu 214 Chapter 34 Job Menu 218 Chapter 35 LocalTalk Menu 220 Chapter 36 Network Menu 224 Chapter 37 Paper Menu 228 Chapter 38 Parallel Menu 232 Chapter 39 PCL Emul Menu 236 Chapter 40 PostScript Menu 241 Chapter 41 Serial Menu 243 Chapter 42 Setup Menu 249 Chapter 43 Supplies Menu 255 Chapter 44 USB Menu 260 Chapter 45 Utilities Menu 263 Chapter 46 Pr...

Page 7: ...73 Chapter 48 Managing memory 274 Printer memory 274 Adding memory 274 Flash memory 275 Hard disk 276 Managing resources downloaded to flash or disk 276 Removing memory and network options 277 Chapter 49 Notices 285 Trademarks 286 Safety information 287 Cautions and warnings 287 Statement of limited warranty 287 Electronic emission notices 289 German acoustics statement 292 Energy Star 292 Laser n...

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Page 9: ...apter to support other network configurations Your printer also offers flexible paper handling It supports a variety of paper sizes making it easy to print envelopes transparencies paper labels and custom size paper You can add an optional drawer to increase the printer total paper capacity to 750 sheets You can also add an optional duplex unit so you can print on both sides of the paper Your Lexm...

Page 10: ...ettings can provide you with superb quality presentations or draft printouts Printer drivers The printer drivers included on the drivers CD shipped with your new printer are specially designed for this printer Use these printer drivers to give you the greatest control over the features and functions of your printer Your printer drivers are designed to work efficiently with your printer and provide...

Page 11: ...ia specifications memory requirements the operator panel printer configuration printer settings troubleshooting problems and ordering supplies Conventions It may help you to recognize the conventions we use in your online information Operator panel buttons appear in a boldface type Press Go after changing a menu setting Messages on the operator panel display appear in the following type If Cyan To...

Page 12: ...h the software package or printer driver is the fastest and most convenient method for controlling your printer Using the printer driver window lets you print a test page that describes your printer driver and port settings You can also use it to control things such as user identification pages paper size and overlays If you encounter an item on the printer driver window you are not sure about use...

Page 13: ...the application or printer driver use the printer operator panel or the remote operator panel available from MarkVision Changing a printer setting from the operator panel or from MarkVision makes that setting the user default for all subsequent jobs sent to the printer In most cases settings you change from the application or driver apply only to the job you are preparing to send to the printer Fo...

Page 14: ... hold printing If you ve changed printer settings from the operator panel cleared a paper jam or changed a supply item press Go to resume printing 1 Menu and Menu 2 Press Menu or Menu to Enter the menus from the Ready state Scroll to the next Menu or previous Menu menu menu item or value Increase or decrease a numerical value for a menu item setting Display the Job Menu or the Supplies Menu while ...

Page 15: ...elect to Select the menu shown on the second line of the display and view the available menu items Select the menu item shown on the second line of the display and view the available value or current user default setting for that menu item Save the value displayed on the second line of the display as the new user default setting Clear certain messages from the display Enter a number 3 as part of a...

Page 16: ...4 Press Menu or Menu until Panel Menus appears on the second line 5 Press Select 6 Press Menu or Menu until Disable appears on the second line 7 Press Select CONFIG MENUS appears on the first line and Panel Menus appears on the second line 8 Press Menu or Menu until Exit Config Menu appears on the second line 9 Press Select To unlock the menus repeat steps 1 9 However select Enable when it appears...

Page 17: ... on a single screen If you need to make several changes to settings in the Paper Menu for example you may find it easier to make those changes when you can see all of the menu items and their available values at one time Using this option eliminates the time required to scroll through the various menu items and values when using the operator panel and its two line display For additional informatio...

Page 18: ...ng held jobs Once held jobs are stored in printer memory use the printer operator panel to specify what you want to do with one or more of the jobs From the Job Menu you can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the jo...

Page 19: ...lete that job If you are prompted to enter the number of copies you want to print use the Menu and Menu buttons to increase or decrease the number on the operator panel and press Select 6 Press Go to print or delete specific jobs you have marked The printer briefly displays messages indicating what print and hold functions it is performing and then returns to the Ready state Recognizing when forma...

Page 20: ...ation on printing and deleting Reserve Print jobs Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested from the driver in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies See Printing and deleting held jobs if you need help printing the additional copies stored...

Page 21: ...When you select Confidential Job from the Job Menu the following prompt appears Enter the PIN you assigned and press Go to print the confidential job 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 Enter PIN ______ ...

Page 22: ...B color All printed output such as newspapers magazines brochures and of course your documents use the colors cyan magenta yellow and black known as CMYK color Because the colors are presented to the eye differently what you see on your monitor may look different than what you have printed By understanding how we see color on the screen and how we see color in printed documents we can better plan ...

Page 23: ...d material and into your eyes The color you see is subtractive color Subtractive color begins with white light Portions of the white light wavelength are then subtracted based on the colors present on the printed page What this means is the light reaching your document is partially absorbed by the toner placed on the page For example when white light encounters cyan it absorbs the red wavelength i...

Page 24: ... on any printer There are many ways you can ensure the color on the screen and the color you print are the same or at least a very close match When you create a swatch like the one below you can choose and compare your printed and screen colors The easiest way for you to get consistent color from your screen to your printer is to select standard colors When you produce color on your screen it is p...

Page 25: ...25 document Always print a new swatch of the colors you plan on using before you invest a lot of time creating your screen designs ...

Page 26: ...s from one device to another Color calibration Even the best equipment ages over time For example a monitor capable of displaying very accurate colors when purchased eventually dims as it ages Calibration ensures consistency by returning colors to their original specifications You should calibrate your equipment at the interval your CMS specifies Without calibration your output may be different th...

Page 27: ...indows 2000 and Windows NT support Image Color Management ICM ICM is an operating system level CMS based on the CIE independent color model It helps to translate color values between RGB and CMYK ColorSync 3 ColorSync 3 is an operating system level CMS developed by Apple It also uses the CIE independent model to translate between RGB and CMYK values Agfa FotoTune Agfa FotoTune also uses the CIE in...

Page 28: ...er is a four color process printer that uses the CMYK color model One of the most important issues for printing using the CMYK model is how the printer combines each of the four colors on the page The process used to produce this high quality print is known as screening When printing in color you use four different color planes or screens A separate dot pattern is created for each of these color p...

Page 29: ...ur printer changes the method it uses to place pels on your print media This change enhances the printing of photographic images and is most noticeable in flesh tone areas The following illustrations demonstrate how Photo Enhance changes the toner pattern that is placed on your print media 600 dpi Photo Enhance Off Photo Enhance On 2400 IQ Photo Enhance Off Photo Enhance On ...

Page 30: ...of the individual pels in the halftone cell is turned on to represent a particular gray level or color tone The following illustration shows a halftone screen and halftone cells rotated 45 degrees Screen frequency The screen frequency is the number of halftone cells per inch A higher screen frequency setting increases the number of halftone cells per inch Increasing the number of halftone cells pe...

Page 31: ...on from the graphics tab of your printer driver or through the PostScript Menu using MarkVision or the operator panel This increases the contrast and sharpness of bitmapped images and smooths color transitions This setting is useful for images downloaded from the World Wide Web at 72 dpi The setting has no effect on images downloaded at 300 dpi resolution or higher Printing text In both PostScript...

Page 32: ...the printed page This setting provides high quality output for text graphics images line art and charts This setting is most useful for documents that contain a variety of objects Display You can use this setting to print color that approximates the colors on your computer screen This setting uses common color tables to translate the color settings displayed on your monitor into the color values u...

Page 33: ...d of four colors This setting lets you conserve printing cost while still attracting attention through the use of color Off When you select Off as your color correction the printer expects to receive the necessary color correction from your software Use this setting when you have software that manages its own color correction or if you use another color management tool If you use this setting with...

Page 34: ...bs you print and the media you use some parts or supplies may wear or become expended faster than anticipated See Maintenance for more information about supplies and when to replace them Transparencies To ensure high quality output on transparencies we recommend using the following Lexmark transparencies They have been designed specifically for your printer P N 12A5590 letter size P N 12A5591 A4 s...

Page 35: ...single 750 sheet source see Tray linking Refer to the Setup Guide for information about installing the optional drawer The following table details the types and quantities of media you can load in each of the printer paper sources For more information about selecting specific media see Media guidelines Place paper in 250 sheet standard tray 500 sheet optional tray Output bin and top door Top door ...

Page 36: ... g m2 250 sheets 50 transparencies 80 label sheets up to 10 envelopes 120 card stock sheets Optional tray tray 2 Paper A4 letter executive 75 105 g m2 20 28 lb 500 sheets Optional legal tray tray 1 Paper Transparencies Labels Envelopes Card stock legal A4 letter executive JIS B5 A5 DL env 9 env 10 env B5 env C5 env Supports any odd size paper within the following dimensions width x length Minimum ...

Page 37: ... US or Non US default setting affects the auto sensing ability of the printer In the US mode the tray sensing recognizes the 10 envelope and not the DL envelope In the Non US mode it Size Dimensions Print speed in black and white color1 ppm A4 210 x 297 mm 8 3 x 11 7 in 24 6 Letter 215 x 279 mm 8 5 x 11 in 24 6 Executive 184 x 266 mm 7 25 x 10 5 in 24 6 B5 182 x 257 mm 7 2 x 10 1 in 24 6 Legal2 21...

Page 38: ...zes at the operator panel in MarkVision or in your software application Since the printer is automatically detecting the paper size from the tray it does not let you override the paper size menu If you want to use paper sizes that are not recognized when Auto Size Sense is On you must change Auto Size Sense to Off To change the Auto Size Sense setting to Off 1 Turn the printer off 2 Press and hold...

Page 39: ...fore loading paper note the recommended print side identified on the paper package Load paper with the recommended print side face up in the paper trays For paper loading instructions see Loading paper card stock or labels The following papers are not recommended for use with your printer Paper with a large cotton content Paper with a rough or heavily textured surface Coated papers such as erasabl...

Page 40: ...s positioned to enter the printer first Do not load stamped envelopes Load envelopes only in tray 1 Before loading envelopes fan the stack to prevent them from sticking together For envelope loading instructions see Loading envelopes To ensure the best print quality set Paper Type to Envelope and select the correct envelope size before sending the job to print When printing on envelopes Try a samp...

Page 41: ...Loading paper card stock or labels Card stock Note Load card stock in tray 1 only Do not load more than 50 sheets of card stock into tray 1 Loading more than 50 sheets of card stock or using the wrong paper source may cause paper jams or a failure to feed You can load a small quantity of heavier paper in tray 1 The properties of the card stock you choose such as the orientation of the paper fibers...

Page 42: ...temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of paper packages ...

Page 43: ... load paper in a tray while a job is printing press the operator panel Stop button and wait for the printer motor to idle Remove the tray from the printer Load paper and reinstall tray Press Go to continue printing Use only recommended media See Media guidelines for more information Do not load wrinkled creased or damp paper Flex and straighten paper before loading Do not overload paper trays Make...

Page 44: ...fferent type of media such as card stock or labels change the Paper Type setting in the Paper Menu Selecting the correct paper type guarantees optimal print quality for that media See Media guidelines for information about the changes the printer makes for specific media For more information about changing the Paper Type setting see Changing menu settings or refer to the Setup Guide The paper size...

Page 45: ...paper in tray 2 1 Pull the tray completely out of the printer 2 Set the tray on a flat surface Note If you are loading A4 or letter size paper the tray may already be set up for the appropriate paper size 3 Squeeze the snap locks on the end of the front paper guide 4 Slide the front paper guide to align with the position of the paper size you are loading ...

Page 46: ...left side paper guide to align with the position of the paper size you are loading 8 Release the snap locks 9 Flex the sheets back and forth to loosen them and then fan them Straighten the edges on a level surface 10 Load the paper with the recommended print side face up Do not exceed the maximum stack height indicated on the label inside the tray If you re loading letterhead place the top of the ...

Page 47: ... the tray on a flat surface Note If you are loading A4 or letter size paper the tray may already be set up for the appropriate paper size 3 Squeeze the snap locks on the end of the front paper guide 4 Slide the front paper guide to align with the position of the transparency size you are loading ...

Page 48: ... side paper guide 7 Slide the left side paper guide to align with the position of the transparency size you are loading 8 Release the snap locks 9 Fan the stack to prevent the sheets from sticking together To prevent print quality problems avoid getting fingerprints on the transparencies 10 Place the transparencies with the notch to the left front of the tray as shown Note Load transparencies only...

Page 49: ...tray into the printer Loading envelopes Note Do not load envelopes in tray 2 envelopes can only be printed from tray 1 1 Pull the tray completely out of the printer 2 Set the tray on a flat surface Maximum stack height ...

Page 50: ...nvelopes in the tray If the paper guides are in the wrong position you may experience paper feeding problems or incorrect formatting 6 Squeeze the snap locks on the end of the left side paper guide 7 Slide the left side paper guide to align with the position of the envelope size you are loading 8 Release the snap locks 9 Before loading the envelopes flex them back and forth to loosen them and then...

Page 51: ...e face up and the part of the envelope with the return address toward the rear of the printer Do not load stamped envelopes Do not exceed the maximum stack height indicated on the label inside the tray 11 Slide the tray into the printer Maximum stack height ...

Page 52: ...per of the same size and type in both trays 2 Make sure the paper guides in both trays are set to the proper position for the paper size you have loaded Note The position of the paper guides tells the printer the paper size loaded See Paper size sensing for more information about changing the Auto Size Sense setting 3 Select the same Paper Type setting for both sources See Changing the Paper Type ...

Page 53: ...d to load paper replace a toner cartridge or replace other supply items The average yield of a supply is the average number of pages or images you can print before you need to replace the supply This average yield is determined using A4 or letter size paper with a 5 toner coverage The actual yield varies depending on factors such as the printer settings you choose the toner coverage on each printe...

Page 54: ...or letter size sheet as one page and a legal size sheet as 1 2 pages Therefore if you print all your jobs on legal paper the yield for a particular supply may appear to be lower than the yield claimed for that supply The number of images on a page also affects the average yield page count ...

Page 55: ...ent toner cartridge available order one at this time For more information on ordering toner cartridges see Ordering supplies Press Go to clear the message The Supplies message appears on the second line of the operator panel to remind you that supplies need attention Open the Supplies Menu to see which toner cartridge is low The printer continues to display the color Toner Low in the Supplies Menu...

Page 56: ...ically to prevent streaks and voids We recommend cleaning the discharger when you replace the waste toner bottle For more information see Cleaning the developer charger Your printer monitors the life of your photo developer cartridge When the photo developer cartridge reaches the end of its life the printer shows 82 Photo Dev Cart Exhausted It is time for you to replace the photo developer cartrid...

Page 57: ...le or until the oil bottle is empty When the oil bottle is empty the printer shows 81 Oil Bottle Empty or Missing and stops printing You must replace the oil bottle to continue printing When you need to install a new oil bottle see Replacing the oil bottle or the installation instructions that come with the new oil bottle Cleaning roll The cleaning roll removes excess toner and other contaminants ...

Page 58: ...er you use Your printer monitors the life of your waste toner bottle When the waste toner bottle is nearing full the printer shows 83 Waste Toner Bottle Near Full It is time for you to replace or empty your waste toner bottle If you do not already have a replacement waste toner bottle available order one at this time For more information on ordering a waste toner bottle see Ordering supplies Press...

Page 59: ...er Exhausted It is time for you to replace your fuser and air filter If you do not already have a replacement fuser and air filter kit available order one at this time For more information on ordering a fuser and air filter kit see Ordering supplies Press Go to clear the message The Supplies message appears on the second line of the operator panel to remind you that supplies need attention The pri...

Page 60: ... your maintenance kit When the maintenance kit reaches the end of its life the printer shows 80 Scheduled Maintenance It is time for you to replace your maintenance kit If you do not already have a replacement maintenance kit available order one at this time For more information on ordering a maintenance kit see Ordering supplies Press Go to clear the message The Supplies message appears on the se...

Page 61: ...5W0903 Black toner cartridge 12 000 pages 5 toner coverage 15W0901 Magenta toner cartridge 7 200 pages 5 toner coverage 15W0900 Cyan toner cartridge 15W0902 Yellow toner cartridge 15W0905 Fuser cleaning roll 12 000 pages 5 monochrome coverage 20 color coverage 15W0906 Oil bottle 12 000 pages 15W0907 Waste toner bottle 12 000 images 15W0904 Photo developer cartridge 40 000 images 15W0908 Fuser kit ...

Page 62: ...ina 54 1 319 8900 Brazil 55 11 820 5733 Mexico 52 5 254 2435 Asia Pacific Australia 1300 362 192 Hong Kong 852 825 6168 Japan 81 3 3523 7077 Singapore 65 227 3488 Taiwan 886 2 713 1000 Europe Austria 43 1 797 32 0 Belgium 32 2 716 74 11 Denmark 45 45 82 55 11 Finland 358 0 452 34 00 France 33 1 46 67 40 00 Germany 49 6074 488 0 Italy 39 2 28 103 1 Netherlands 31 20 56 32 800 Norway 47 22 76 35 00 ...

Page 63: ...rack of your toner cartridges photo developer cartridge oil bottle fuser cleaner fuser and air filter and the maintenance kit It posts a Low Empty Life Warning Near Full Full or an Exhausted message on the display when one of these supplies reaches an end of life condition If you do not have the appropriate supply item on hand order one when the Low Empty Life Warning or Exhausted message appears ...

Page 64: ...ou to replace one or more specified toner cartridges Press Go to clear the attendance message The Supplies status message appears on the second line of the display to remind you there are supplies that need attention Open the Supplies Menu to see which toner cartridge is low The printer continues to display the Supplies message until you replace the toner cartridge or until it is empty When the li...

Page 65: ...rinter Note The toner inside the toner cartridges can soil clothing Do not clean clothing soiled with toner in hot water this permanently adheres the toner to the clothing Use cold water to remove toner that has soiled clothing 4 Remove the new toner cartridge from the packing material Front door release latch ...

Page 66: ...one of the ends away from the toner cartridge WARNING Do not touch the cartridge roller it may become scratched or damaged 7 Align the toner cartridge with the appropriate slot in the front of the printer Note Each cartridge is keyed to fit a specific location inside the printer If the cartridge does not fit make sure you are placing the cartridge in the correct location End cover Roller ...

Page 67: ...67 8 Slide the new toner cartridge into the printer 9 Repeat steps 4 through 8 to install additional cartridges 10 Close the front door ...

Page 68: ...ter you may receive a false 88 color Toner Low message a Press Menu or Menu until Supplies Menu appears on the second line of the display b Press Select to open the Supplies Menu c Press Menu or Menu until Replace Supplies appears on the second line of the display d Press Select to open Replace Supplies 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUP...

Page 69: ...idge reaches the end of its life the printer displays Photo Dev Cart Exhausted It is time for you to replace the photo developer cartridge Press Go to clear the message The Supplies message appears on the second line of the display to remind you that supplies need attention If the top door is opened and closed the message Did you replace Photo Dev Cart appears If a new photo developer cartridge ha...

Page 70: ...photo developer cartridge counter To replace the photo developer cartridge use the following steps or the instruction sheet supplied with the photo developer cartridge 1 Slide the top door release latch toward the front of the printer 2 Lift the top door CAUTION The internal components of the printer may be hot Allow the printer to cool before touching any internal components Top door release latc...

Page 71: ...71 3 Lift the left and right green photo developer cartridge locking levers 4 Lift the old photo developer cartridge from the printer Locking levers Photo developer cartridge ...

Page 72: ...re than 5 minutes If the cartridge will be exposed to light for longer than 5 minutes place it in the box or cover it 6 Pull the two metal shipping pins off of the photo developer cartridge and then discard them The metal shipping pins have orange tape on them 7 Remove and discard the cover and any packing material from the photo developer cartridge 8 Align the photo developer cartridge with the s...

Page 73: ...73 9 Lower the photo developer cartridge into the printer until it is firmly seated 10 Rotate the green photo developer locking levers down ...

Page 74: ... appears press Go Otherwise use the following steps to reset the photo developer cartridge counter a Press Menu or Menu until Supplies Menu appears on the second line of the display b Press Select to open the Supplies Menu 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU ...

Page 75: ...e display f Press Select to open the Photo Dev Cart menu item g Press Menu or Menu until Replaced appears on the display h Press Select to reset the photo developer cartridge counter to zero i Press Go 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU REPLACE SUPPLIES 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 REPLACE SUPPLIES Photo Dev Cart 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 Photo Dev Cart Rep...

Page 76: ...upplies Menu until you replace the oil bottle or until the oil bottle is empty When the oil bottle is empty the printer displays 81 Oil Bottle Empty or Missing and stops printing You must replace the oil bottle to continue printing To replace the oil bottle use the following steps or the instruction sheet supplied with the new oil bottle 1 Slide the top door release latch toward the front of the p...

Page 77: ...the printer Note Oil may drop from the bottom of the oil bottle You can place a piece of paper under the bottle after you lift it to prevent oil from dropping on the printer floor or your clothing 5 Remove the new oil bottle from its packaging material 6 Align the oil bottle with the slots in the printer Oil bottle ...

Page 78: ...78 7 Lower the oil bottle into the printer 8 Rotate the left and right oil bottle locking levers to lock the oil bottle in the printer ...

Page 79: ...the cleaning roll is exhausted the printer displays 85 Fuser Cleaner Exhausted and stops printing You must replace the cleaning roll to continue printing If the top door is opened and closed the message Did you replace Fuser Cleaner appears If a new cleaner roll has not been installed press Stop If a new cleaner roll has been installed press Go If you install a new cleaning roll before the 85 Fuse...

Page 80: ...internal components of the printer may be hot Allow the printer to cool before touching any internal components 3 Rotate the left and right green oil bottle locking levers to unlock the cleaning roll Top door release latch Fuser cleaner ...

Page 81: ...the printer 5 Remove the new cleaning roll from its packaging material and remove any packing material or tape from the cleaning roll 6 Align the new cleaning roll with the slot in the printer 7 Lower the cleaning roll into the printer ...

Page 82: ...82 8 Rotate the left and right oil bottle locking levers to lock the cleaning roll in the printer 9 Close the top door ...

Page 83: ...time for this message to appear a Press Menu or Menu until Supplies Menu appears on the second line of the display b Press Select to open the Supplies Menu c Press Menu or Menu until Replace Supplies appears on the second line of the display d Press Select to open Replace Supplies 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU REPLACE SUPP...

Page 84: ...pplies message appears on the second line of the display to remind you that supplies need attention The printer continues to show Waste Toner Bottle Near Full in the Supplies Menu until you replace the waste toner bottle or until the waste toner bottle is full When the waste toner bottle is full the printer displays 83 Waste Bottle Full or Missing and stops printing You must replace the waste tone...

Page 85: ...ner bottle use the following steps or the instruction sheet supplied with the new waste toner bottle 1 Pull the front door release latch toward the front of the printer 2 Open the front door Note The toner inside the waste toner bottle can soil clothing Do not clean clothing soiled with toner in hot water this permanently adheres the toner to the clothing Use cold water to remove toner that has so...

Page 86: ... bottle in the plastic bag provided with the new waste toner bottle 5 Seal the plastic bag and discard the waste toner bottle 6 Remove the new waste toner bottle from its packing material 7 Place the bottom of the waste toner bottle in the printer 8 Align the opening in the new waste toner bottle with the spout inside the printer ...

Page 87: ...eds to be cleaned to prevent streaks and voids 10 Use the following instructions to remove and clean the discharger Cleaning the developer charger 1 Slide the top door release latch toward the front of the printer 2 Lift the top door Top door release latch ...

Page 88: ...g any internal components 3 Lift the left and right green photo developer cartridge locking levers 4 Lift the old photo developer cartridge from the printer WARNING Do not touch the glossy green film in the photo developer cartridge Touching the photo developer film damages it and reduces print quality ...

Page 89: ... the discharge wire 7 Move the green slide completely across the photo developer cartridge and back again five times 8 Move the green slide to the left side of the photo developer cartridge 9 Place the green slide lever against the photo developer cartridge 10 Align the photo developer cartridge with the slots in the green locking levers Slide lever ...

Page 90: ...90 11 Lower the photo developer cartridge into the printer until it is firmly seated 12 Rotate the green photo developer locking levers down ...

Page 91: ...ind you that supplies need attention If the top door is opened and closed the message Did you replace Fuser appears If a new fuser and air filter have not been installed press Stop If a new fuser and air filter have been installed press Go If you install a new fuser and air filter before the 87 Fuser Exhausted message appeared you must manually reset the fuser counter For more information see rese...

Page 92: ...ide the top door release latch toward the front of the printer 2 Lift the top door CAUTION The internal components of the printer may be hot Allow the printer to cool before touching any internal components Top door release latch ...

Page 93: ...s oil that may soil clothing and damage the printer components 4 Use the lifting handles to lift the fuser from the printer Note Do not discard the old fuser at this time The oil bottle and cleaning roll will be installed in the new fuser 5 Set the fuser on a flat level surface Thumbscrew Thumbscrew Lifting handles ...

Page 94: ...fuser 1 Remove any packing material from the new fuser 2 Align the new fuser with the slots inside the printer 3 Lower the fuser into the printer 4 Tighten the thumbscrews on both sides of the fuser Thumbscrew Thumbscrew ...

Page 95: ...e bottom of the oil bottle You can place a piece of paper under the bottle after you lift it to prevent oil from dropping on the printer floor or your clothing 3 Align the oil bottle with the slots in the new fuser 4 Lower the oil bottle into the fuser WARNING It takes approximately 30 minutes for the oil to reach the fuser after initial oil bottle installation Make sure the oil bottle has been in...

Page 96: ...oes not operate properly Insufficient lubrication causes paper jams and reduces the life of your fuser 5 Move the green fuser roller release levers toward the rear of the printer It may require some force to move the levers Roller release levers ...

Page 97: ...97 6 Lift the cleaning roll from the old fuser 7 Align the cleaning roll with the slot in the new fuser 8 Lower the cleaning roll into the new fuser ...

Page 98: ...98 9 Rotate the left and right green oil bottle locking levers to lock the oil bottle and cleaning roll in the fuser 10 Close the top door ...

Page 99: ...l Supplies Menu appears on the second line of the display b Press Select to open the Supplies Menu c Press Menu or Menu until Replace Supplies appears on the second line of the display d Press Select to open Replace Supplies 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU REPLACE SUPPLIES ...

Page 100: ... f Press Select to open the Fuser menu item g Press Menu or Menu until Replaced appears on the display h Press Select to reset the fuser counter to zero i Press Go 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 REPLACE SUPPLIES Fuser 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 Fuser Replaced ...

Page 101: ...101 Replacing the air filter 1 Slide the filter cover assembly to the left 2 Remove the filter from the cover 3 Remove the new filter from the packing material ...

Page 102: ...to replace the maintenance kit The maintenance kit consists of a transfer roller paper discharger and drum cleaner For best print quality make sure you replace the maintenance kit components when the 80 Scheduled Maintenance message appears Press Go to clear the message The Supplies message appears on the second line of the display to remind you that supplies need attention If the top door is open...

Page 103: ...t counter To replace the maintenance kit components use the following steps or the instruction sheet supplied with the maintenance kit Replacing the transfer roller 1 Pull the rear door release latch toward the rear of the printer 2 Lower the rear door CAUTION The inside of the printer may be hot Allow the printer to cool before touching any internal components Rear door release latch ...

Page 104: ...t the levers 4 Lift the transfer roller assembly from the rear door 5 Remove the new transfer roller from the packaging material 6 Remove any other packing material or tape from the transfer roller 7 Align the left and right cam on the new transfer roller with the slots in the rear door ...

Page 105: ...105 8 Lower the transfer roller into the rear door 9 Rotate the locking lever downward until they snap into place It may take some force for the locking levers to snap into place ...

Page 106: ...er 1 Press down on the paper discharger and move it to the right 2 Lift the discharger from the rear door 3 Remove the new paper discharger from the packaging material 4 Remove any other packing material or tape from the discharger ...

Page 107: ...er discharger into the slot on the rear door 6 Press down and slide the discharger to the left 7 Release the discharger 8 Close the rear door Replace the drum cleaner 1 Slide the top door release latch toward the front of the printer Slot Tab ...

Page 108: ...or CAUTION The internal components of the printer may be hot Allow the printer to cool before touching any internal components 3 Lift the left and right green photo developer cartridge locking levers Top door release latch ...

Page 109: ...109 4 Push both drum cleaner cover latches to rear 5 Lift and remove the drum cleaner cover ...

Page 110: ...r 7 Lift and remove the drum cleaner 8 Remove the new drum cleaner from the packaging material 9 Remove any other packing material or tape from the drum cleaner 10 Align the drum cleaner to the slots in the printer The metal shield faces to the front of the printer ...

Page 111: ...nto the printer 12 Push the handle downward until the drum cleaner snaps into place Note If the drum cleaner is not fully seated you may experience poor print quality 13 Align the cover with the opening in the printer back edge first ...

Page 112: ...112 14 Push down on the cover latches until both locks snap into place 15 Rotate the green photo developer cartridge levers down ...

Page 113: ...e maintenance kit counter a Turn the printer off b Press and hold the Select and Return buttons c While holding the Select and Return buttons turn the printer on The CONFIG MENU appears d Press Menu or Menu until RESET COUNTERS appears e Press Select to open Reset Counters 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 CONFIG MENU RESET COUNTERS ...

Page 114: ... h Press Menu or Menu until Reset appears i Press Select to reset the maintenance kit counter to zero j Press Return k Press Menu or Menu until Exit Config appears l Press Select 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 RESET COUNTERS Maintenance Kit 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 Maintenance Kit Reset ...

Page 115: ...tions on the outside of the box to send the used supply back to Lexmark If a prepaid shipping label is not available for your country contact the place where you bought your printer for additional recycling information Note Lexmark does not recommend refilling used toner cartridges or purchasing refilled cartridges from a third party Print quality and printer reliability cannot be guaranteed if yo...

Page 116: ...nt your document This reduces the color toner applied to each page when you are printing multicolor drafts This setting significantly cuts the cost of printing color drafts and increases print speed Black and White If you re printing drafts of a color document or you re printing a color document that you want to photocopy set Color Correction to Black and White Your document prints in shades of gr...

Page 117: ...117 Color correction setting Automatic 2 Color draft Black white ...

Page 118: ... going to move the printer you must remove the supplies and attached options to prevent damage to the printer Use the following steps to remove the options and supplies Remove cables 1 Turn the printer off 2 Unplug the power cord from the electrical outlet ...

Page 119: ... serial USB or network connectors may have to be removed Removing the supplies Whenever you move the printer remove the oil bottle and toner cartridges to make sure you don t drip oil or spread toner inside the printer Note Do not remove the photo developer cartridge or the waste toner bottle when moving the printer Removing these items may spread toner inside the printer ...

Page 120: ...rnal components of the printer may be hot Allow the printer to cool before touching any internal components 2 Loosen the thumbscrews on each side of the fuser WARNING Do not tilt the fuser when removing The fuser contains oil that may soil clothing and damage the printer components Top door release latch Thumbscrew Thumbscrew ...

Page 121: ...ting handles to lift the fuser from the printer 4 Set the fuser on a flat level surface 5 Rotate the left and right green oil bottle locking levers on the fuser to unlock the oil bottle and cleaning roll Lifting handles ...

Page 122: ...iece of paper under the bottle after you lift it to prevent oil from dropping on the printer floor or your clothing 7 Using the oil drain syringe supplied with your printer paper towels or an absorbant cloth remove the oil from the fuser oil sump 8 Place a paper towel or absorbant cloth in the oil sump Oil sump ...

Page 123: ...he printer 10 Lower the fuser into the printer 11 Tighten the thumbscrews on both sides of the fuser Note Do not remove the photo developer cartridge Removing the photo developer cartridge may spread toner inside the printer Thumbscrew Thumbscrew ...

Page 124: ...oner cartridges 1 Pull the front door release latch toward the front of the printer 2 Open the front door Note Do not remove the waste toner bottle Removing the waste toner bottle may spread toner inside the printer Front door release latch ...

Page 125: ...nd reduce print quality Do not leave the cartridges exposed to light for more than 5 minutes Leaving the cartridges exposed to light for more than 5 minutes may damage them and reduce print quality 5 Place the toner cartridges in a box or cover them Removing the optional duplex unit Note Removing the optional duplex unit is easier if you have access to the rear and sides of the printer 1 Remove th...

Page 126: ... rear of the printer until it separates 2 from the printer 2 Remove the left side access panel a Pull the front of the panel 1 out slightly b Rotate the panel toward the rear of the printer until it separates 2 from the printer 1 2 1 2 ...

Page 127: ...127 3 Disconnect the black duplex unit connector from the black printer connector 4 Open the duplex unit top cover ...

Page 128: ...128 5 Loosen the thumbscrews on the duplex unit 6 Close the duplex unit top cover ...

Page 129: ...unit straight up and then slide the duplex unit toward you Removing the optional drawer Note Removing the optional drawer is easier if you have access to the rear and sides of the printer 1 Disconnect the white drawer connector from the white printer connector Handhold Handhold ...

Page 130: ...130 2 Loosen the locking clip thumbscrew by rotating counterclockwise 3 Rotate the locking clip so it hangs down ...

Page 131: ...131 4 Remove the paper tray from the printer 5 Press and hold the slide lock 1 and move the drawer slide 2 to the left 1 2 ...

Page 132: ...ht up and off the optional drawer Choosing the new location for your Lexmark C720 printer is vital to ensuring the printer provides you with the quality of service you expect When selecting a place to set up your printer consider The amount of space your printer and any options will require The type of environment necessary for optimum printer performance For more information on the amount of spac...

Page 133: ...nal is projected onto the photo developer media and discharges portions of the media The discharged areas on the photo developer media pull negatively charged toner particles from the toner cartridges into the discharged areas on the photo developer media As the photo developer media rotates it meets the transfer drum The transfer drum has a uniform neutral charge on it When the transfer drum and ...

Page 134: ...on the transfer drum is pulled from the transfer drum into the paper by the strong positive charge on the transfer roller As the paper continues to move up the paper path and the transfer drum rotates more of the transfer drum image is moved onto the paper The paper travels up the paper path to meet the fuser The fuser uses heat and pressure to make the toner adhere to the paper The result of thes...

Page 135: ...ding printer messages for more information If the message indicates the printer has a paper jam see Clearing paper jams If you are having trouble determining the source of the problem see Print quality problems for other suggestions The information in the following tables may help you solve printing problems If these suggestions do not correct the problem call for service You may have a printer pa...

Page 136: ... the drum cleaner is fully seated See Replace the drum cleaner The page has 100 coverage of one color Replace the toner cartridge that matches the color on the page See Replacing toner cartridges Light lines or streaks appear on the printed page Remove the toner cartridge that matches the color of the lines or streaks and gently shake it back and forth to distribute the toner evenly Reinsert the t...

Page 137: ...r filter for more information Printed materials delivered by the postal service arrive with ghosting or mirror images of the text visible on the page When preparing printed materials for mailing Use 24 lb 90 g m2 paper Avoid rough paper select paper with a smoothness from 100 to 150 Sheffield points Fold sheets with the text facing outward Meter envelopes or use precanceled stamps Place envelopes ...

Page 138: ...using PostScript 3 emulation set Image Smoothing On See PostScript Menu for more information A white gap is noticeable between color fills Make sure the three printer foot pads are resting on a level surface Colors do not print as you expect Make sure you have selected the appropriate Color Correction and Print Quality values for the job you re printing See Color Menu for more information Print qu...

Page 139: ...Make sure the Paper Type setting for the selected source is Plain Paper You cannot print using the LocalTalk port Make sure neither LocalTalk Port nor LocalTalk Buffer is set to Disabled in the LocalTalk Menu Verify the printer is set up correctly in the Macintosh Chooser Paper does not feed properly Make sure you re using recommended media If you are using 16 lb paper make sure it has been placed...

Page 140: ...ies from jamming after the printer has been idle See Power Saver for more information Paper is jammed in the fuser Open the fuser unit roller latches and remove the jammed paper See 202 paper jam fuser and output rollers for more information You cannot clear the paper jam message To clear the paper jam messages you must remove all paper from the printer paper path Check both inside the printer as ...

Page 141: ...ist of all printer messages explains what they mean and tells you how to clear the messages Click a letter or number at the bottom of the page to locate information about a message beginning with that character A Activating Menu Changes Adjusting Fuser Temperature B Busy C Canceling Job Clearing Job Accounting Stat Close Door x D Defragmenting 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 Activating Menu...

Page 142: ... you replace Maintenance Kit Did you replace Photo Dev Cart Disabling Menus E Enabling Menus Engine Warming Enter PIN ___ F Files will be Lost Flushing Buffer Formatting Disk Formatting Flash G H Held Jobs may be lost I Insert Tray x Invalid Network x Code J K L LocalTalk x M Menus Disabled ...

Page 143: ...rint Jobs on Disk Printing Directory List Printing Font List Printing Job Accounting Stat Printing Menu Settings Prog System Code Program Flash Programming Disk Q Queuing and Deleting Jobs Queuing Jobs R Ready Ready Hex Resetting the Printer Resetting Maint Cnt Value Restoring Factory Defaults S Serial x Supplies ...

Page 144: ...aper Jam 3 30 color Toner Cart Missing 37 Insufficient Collation Area 37 Insufficient Defrag Memory 37 Insufficient Memory 38 Memory Full 39 Complex Page 4 5 51 Defective Flash 52 Flash Full 53 Unformatted Flash 54 Network x Software Error 54 Par x ENA Connection Lost ...

Page 145: ...sks Installed 58 Too Many Flash Options 6 61 Defective Disk 62 Disk Full 63 Unformatted Disk 7 70 79 message 8 80 Scheduled Maintenance 80 Transfer Roller Missing 81 Oil Bottle Empty or Missing 81 Oil Bottle Low 82 Photo Dev Cart Exhausted 82 Photo Dev Cart Missing 83 Waste Bottle Full Or Missing 83 Waste Toner Bottle Near Full 84 Transfer Drum Exhausted 85 Fuser Cleaner Exhausted 85 Fuser Cleaner...

Page 146: ...you can do Wait for the message to clear Adjusting Fuser Temperature What this message means The printer has printed several pages and needs time to cool down What you can do Wait for the message to clear Busy What this message means The printer is busy receiving processing or printing data What you can do Wait for the message to clear Press Menu or Menu to open the Job Menu and cancel the current...

Page 147: ...n do Wait for the message to clear Close Door x What this message means The specified door is open What you can do Close the door to clear the message Look for a label on the printer to help you locate the door specified in the message Defragmenting What this message means The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources What you can do Wait for ...

Page 148: ... The printer is deleting one or more held jobs What you can do Wait for the message to clear Did you replace Fuser What this message means When it s time to replace the fuser the printer alerts you each time you open and close the printer top door What you can do Replace the fuser to prevent this message from recurring To continue printing Press Go if you replaced the fuser Press Stop if you have ...

Page 149: ...place Maintenance Kit What this message means When it s time to replace the maintenance kit the printer alerts you each time you open and close the printer top door What you can do Replace the maintenance kit to prevent this message from recurring To continue printing Press Go if you replaced the maintenance kit Press Stop if you have not replaced the maintenance kit See also Maintenance kit Repla...

Page 150: ...equest to disable the menus What you can do Wait for the message to clear Note While the menus are disabled you cannot change the printer settings from the operator panel Enabling Menus What this message means The printer is responding to a request to make the menus available to all users What you can do Wait for the message to clear and then press Menu or Menu to view the menus from the operator ...

Page 151: ...sage means You have changed the Job Buffer Size setting from the operator panel and the printer must format the hard disk to activate the change What you can do Press Go to format the hard disk and delete all files currently stored on the disk Press Return or Stop to cancel this operation Flushing Buffer What this message means The printer is flushing corrupted print data and discarding the curren...

Page 152: ...sage and continue printing The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job Press Stop to clear the message without deleting any held jobs The current job may not print correctly Press Menu or Menu to open the Job Menu and cancel the current job To avoid this error in the future Delete fonts macros and...

Page 153: ...nt server Note You can download network code while this message is displayed LocalTalk x What this message means A LocalTalk interface is the active communication link Menus Disabled What this message means The printer menus are disabled You cannot change the printer settings from the operator panel What you can do Enable the printer menus See also Locking the menus Network Card Busy What this mes...

Page 154: ...t associated with any confidential print job What you can do Press Go to enter another PIN Press Stop to clear the PIN entry prompt See also Confidential jobs Not Ready What this message means The printer is not ready to receive or process data Someone pressed Stop to take the printer offline What you can do Press Go to make the printer ready to receive jobs Parallel x What this message means A pa...

Page 155: ...is the factory default the Power Saver message replaces the Ready message What you can do Send a job to print Press Go to quickly warm the printer to normal operating temperature and display the Ready message Print Jobs on Disk What this message means Jobs that were spooled to the hard disk before the printer was last turned off have not yet printed What you can do Press Go to print the jobs Press...

Page 156: ...o clear Printing Job Accounting Stat What this message means The printer is processing or printing all job accounting statistics stored on the hard disk What you can do Wait for the message to clear Printing Menu Settings What this message means The printer is processing or printing the menu settings page What you can do Wait for the message to clear Prog System Code What this message means The pr...

Page 157: ...ff while this message is displayed Programming Disk What this message means The printer is storing resources such as fonts or macros on the hard disk What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Queuing and Deleting Jobs What this message means The printer is deleting one or more held jobs and sending one or more jobs to print Wh...

Page 158: ... the printer is printed in hexadecimal and character representation Control strings are printed not executed Turn the printer off and then on to exit Hex Trace mode and return to Ready status Resetting the Printer What this message means The printer is resetting to the current default settings Any active print jobs are canceled What you can do Wait for the message to clear Resetting Maint Cnt Valu...

Page 159: ... LocalTalk Menu USB Menu and Fax Menu What you can do Wait for the message to clear Serial x What this message means A serial interface is the active communication link Supplies What this message means At least one of the printer supplies requires attention For example you may have a paper tray that is out of paper or a photo developer cartridge that needs replacing What you can do Press Menu or M...

Page 160: ...and a Form Feed command or additional data What you can do Press Go to print the contents of the buffer Press Menu or Menu to open the Job Menu and cancel the current job 2 xx Paper Jam What this message means The printer detects a paper jam Although the location of the paper jam appears on the second line of the display you must clear paper from the entire paper path What you can do Clear the ent...

Page 161: ... cannot defragment flash memory because the printer memory used to store undeleted flash resources is full What you can do Delete fonts macros and other data in printer memory Install additional printer memory 37 Insufficient Memory What this message means The printer memory is full and cannot continue processing current print jobs What you can do Press Go to clear the message and continue the cur...

Page 162: ...e Simplify the print job by reducing the amount of text of graphics on a page and deleting unnecessary downloaded fonts or macros Install additional printer memory 39 Complex Page What this message means The page may not print correctly because the print information on the page is too complex What you can do Press Go to clear the message and continue printing the job The job may not print correctl...

Page 163: ...s Go to clear the message and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted Delete fonts macros and other data stored on the flash memory Install flash memory with more storage capacity 53 Unformatted Flash What this message means The printer detects unformatted flash memory What you can do Press Go to clear the message and continue printing You mu...

Page 164: ...o open the Job Menu and reset the printer What these messages mean The printer has lost the connection to an external print server also called an external network adapter or ENA What you can do Make sure the cable connecting the ENA and the printer is securely attached Turn the printer off and then on to reset the printer Press Go to clear the message The printer erases any reference to the ENA an...

Page 165: ...item in the Serial Menu is not set to Disabled See also Serial Menu What these messages mean Data has been sent to the printer through a parallel port but the parallel port is disabled What you can do Press Go to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffer menu item in the Parallel Menu is not set to Disabled See also Parallel Me...

Page 166: ...unplug the printer Remove the excess flash memory Plug in the printer and turn it on See also Setup Guide 61 Defective Disk What this message means The printer detects a defective hard disk What you can do Press Go to clear the message and continue printing Install a different hard disk before you perform any operations that require one See also Setup Guide 62 Disk Full What this message means The...

Page 167: ... disk may be defective and require replacing Install a new hard disk and format it 70 79 message What these messages mean Messages 70 79 identify problems related to the internal print server What you can do Refer to the drivers CD for more information Click View Documentation and then click MarkNet Print Servers 80 Scheduled Maintenance What this message means The printer requires replacement of ...

Page 168: ...lacing the transfer roller 81 Oil Bottle Empty or Missing What this message means The oil bottle is either empty or missing What you can do Replace the oil bottle to clear the message and continue printing See also Oil bottle 81 Oil Bottle Low What this message means The oil bottle is low on oil What you can do Replace the oil bottle Press Go to clear the message and continue printing See also Oil...

Page 169: ...eloper cartridge 82 Photo Dev Cart Missing What this message means The photo developer cartridge is either missing or incorrectly installed What you can do Correctly install the photo developer cartridge to clear the message and continue printing See also Photo developer cartridge 83 Waste Bottle Full Or Missing What this message means The waste toner bottle is either full or missing What you can ...

Page 170: ...usted What this message means The transfer drum has reached its end of life What you can do Press Go to clear the message Contact your local Lexmark dealer to arrange for a trained service professional to replace the transfer drum 85 Fuser Cleaner Exhausted What this message means The fuser cleaner has reached its end of life What you can do Replace the fuser cleaner and reset the maintenance coun...

Page 171: ...message means Tray 2 is incorrectly inserted in the printer What you can do Insert Tray 2 completely into the printer to clear the message 87 Fuser Exhausted What this message means The fuser has reached its end of life What you can do Replace the fuser and the air filter that comes packaged with the fuser Press Go to continue printing See also Fuser and air filter 87 Fuser Missing What this messa...

Page 172: ...tridges 88 color Toner Low What this message means The printer has detected that the toner supply in the specified cartridge is low If you do not have the specified toner cartridge on hand order one now You can print approximately 250 pages before the 88 color Toner Empty message appears and the printer ceases operating What you can do Replace the specified toner cartridge Press Go to clear the me...

Page 173: ...ssages mean A memory error has occurred and one or more memory cards need to be replaced 961 the memory card in slot 1 is defective 962 the memory card in slot 2 is defective 963 the memory card in slot 3 is defective What you can do Remove or replace the defective memory card See Removing memory and network options or refer to your Setup Guide for information on installing memory 970 979 Service ...

Page 174: ... see Paper handling When a jam does occur the Paper Jam message appears and indicates the location of the jammed paper You must clear the paper from this area but you must also clear all paper from the entire paper Paper jam messages Message To locate the jam For details see 201 Paper Jam Open the rear door 201 Paper jam rear door 202 Paper Jam Open the top door 202 Paper jam fuser and output roll...

Page 175: ... the message The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page See Auto Continue for more information Note If you feel you have cleared all the paper from the paper path but the paper jam message is still displayed remove the paper trays and check for jammed paper inside the paper tray cavity replace the paper trays open and close the rear and top d...

Page 176: ...umber locations 201 Paper jam rear door 1 Pull the rear door release latch toward the rear of the printer CAUTION The inside of the printer may be hot Allow the printer to cool before touching any internal components 201 202 24x 231 230 Rear door release latch ...

Page 177: ...177 2 Lower the rear door and carefully remove any paper from the back of the printer 3 Close the rear door 4 Press Go on the operator panel Rear door ...

Page 178: ... contaminating the fuser rollers with unfused toner 1 Carefully remove any jammed paper from the output rollers 2 Pull the rear door release latch toward the rear of the printer and lower the rear door CAUTION The inside of the printer may be hot Allow the printer to cool before touching any internal components Rear door release latch ...

Page 179: ...the top door release latch toward the front of the printer 4 Lift the top door 5 Move the green roller locking levers toward the rear of the printer Top door release latch Roller locking lever Roller locking lever ...

Page 180: ...180 6 Remove the jammed paper from the rear of the printer 7 Move the green roller locking levers to center position Roller locking lever Roller locking lever ...

Page 181: ...181 8 Close the top door 9 Close the rear door 10 Press Go on the operator panel ...

Page 182: ...jam trays 1 or 2 1 Pull the paper tray completely out of the printer and set it on a flat surface 2 Remove any wrinkled or damaged paper 3 Examine inside the paper tray cavity and remove any paper inside the printer ...

Page 183: ...ith both hands and firmly slide it all the way into the printer 6 Pull the rear door release latch toward the rear of the printer CAUTION The inside of the printer may be hot Allow the printer to cool before touching any internal components Rear door release latch ...

Page 184: ...184 7 Carefully remove any paper from the back of the printer 8 Close the rear door 9 Press Go on the operator panel Rear door ...

Page 185: ...tration of the duplex unit paper path may help you After you have cleared the paper jam close the duplex unit doors and then press Go to clear the message The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page See Auto Continue for more information 230 Paper jam duplex unit top door 1 Open the top duplex door Top duplex door paper jam 230 Lower duplex do...

Page 186: ...186 2 Carefully remove any jammed paper from the top of the duplex unit 3 Close the top duplex door 4 Press Go on the operator panel ...

Page 187: ...187 231 Paper jam duplex unit lower door 1 Open the outer lower duplex access door 2 Carefully remove any jammed paper from the rear of the duplex unit ...

Page 188: ...188 3 Lower the inner rear duplex door 4 Lift the inner rear duplex access panel 5 Carefully remove any jammed paper from inside the duplex unit ...

Page 189: ...189 6 Close the inner and outer rear duplex access doors 7 Press Go on the operator panel ...

Page 190: ... on the wire and interfere with the developer charger as it prepares the photo developer to accept the toner that makes up your printed image Use the following steps to clear the photo developer charger of this problem 1 Slide the top door release latch toward the front of the printer and lift the top door CAUTION The internal components of the printer may be hot Allow the printer to cool before t...

Page 191: ... levers 3 Lift the photo developer cartridge from the printer WARNING Do not touch the glossy green film in the photo developer cartridge Touching the photo developer film damages it and reduces print quality 4 Place the photo developer cartridge on a flat level surface ...

Page 192: ...een slide completely across the photo developer cartridge and back again five times 7 Move the green slide to the left side of the photo developer cartridge 8 Place the green slide lever against the photo developer cartridge 9 Align the photo developer cartridge with the slots in the green locking levers Slide lever Pad ...

Page 193: ...193 10 Lower the photo developer cartridge into the printer until it is firmly seated 11 Rotate the green photo developer locking levers down ...

Page 194: ...194 12 Close the top door ...

Page 195: ...contact your local service provider or customer support be prepared to describe the problem you are experiencing or the error message on the printer operator panel You ll also need to know the printer model type and serial number located on the label on the side of the printer The serial number is also listed on the menu settings page and can be printed from the Utilities Menu Label ...

Page 196: ...r source holds A4 or letter size paper 1 From the operator panel press Menu or Menu to enter the menus If you do not need to verify the paper source and paper type go to step 11 2 Continue to press and release Menu or Menu until you see Paper Menu 3 Press Select Paper Menu appears on the first line and Paper Source is on the second line 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 PAPER MENU Paper Sourc...

Page 197: ...u appears on the first line and Paper Source is on the second line 6 Press and release Menu or Menu until you see Paper Type 7 Press Select Paper Type appears on the first line and the paper source is on the second line If you want to select a different paper source press and release Menu or Menu until the source you want is on the second line 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 Paper Source Tr...

Page 198: ... Menu or Menu until you see Utilities Menu 12 Press Select 13 Utilities Menu appears on the first line and Print Menus is on the second line 14 Press Select again to print the page 15 The message Printing Menu Settings appears The printer returns to the Ready state after the list of user default settings prints If an error message appears see Understanding printer messages 1 Menu 2 Select 3 Go 5 R...

Page 199: ...ion capability as well as the tray linking function For these reasons it s important to change the setting each time you change the media in the trays To change a Paper Type setting 1 From the printer operator panel press Menu or Menu to enter the menus Paper Menu appears on the second line of the display 2 Press Select to open the Paper Menu 3 Press and release Menu or Menu until Paper Type appea...

Page 200: ...e bottom of the page to find a specific menu item that starts with that letter Click here to see an overview of the menu structure Color Menu PCL Emul Menu Finishing Menu PostScript Menu Infrared Menu Serial Menu Job Menu Setup Menu LocalTalk Menu Supplies Menu Network Menu USB Menu Paper Menu Utilities Menu Parallel Menu ...

Page 201: ... Display Language Alarm Control Job Buffer Size Job Accounting Print Area Toner Saver Left Margin PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Auto CR after LF Auto LF after CR Tray Renumber PostScript Menu Print PS Error Font Priority Image Smoothing Serial Menu PCL SmartSwitch PS SmartSwitch NPA Mode Serial Buffer Job Buffering RS 232 RS 422...

Page 202: ...ts Defragment Flash Display Language Download Target Duplex Duplex Bind E F Factory Defaults Finishing Menu Font Name Font Priority Font Source Format Disk Format Flash Fuser Fuser Cleaner G H Held Jobs Hex Trace Honor DSR Honor Init I Image Smoothing ...

Page 203: ...ize Job Buffering Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu Job Menu K L Lines per Page LocalTalk Addr LocalTalk Buffer LocalTalk Menu LocalTalk Name LocalTalk Port LocalTalk Zone M MAC Binary PS Maintenance Max Baud Rate Multipage Border Multipage Order Multipage Print ...

Page 204: ...calTalk Menu Network Menu Parallel Menu Serial Menu USB Menu O Oil Bottle Orientation P Page Protect Paper Loading Paper Menu Paper Size Paper Source Paper Type Paper Weight Parallel Buffer Parallel Menu Parallel Mode 1 Parallel Mode 2 Parity PCL Emul Menu PCL SmartSwitch Infrared Menu LocalTalk Menu ...

Page 205: ...t Menu Power Saver Print Area Print Directory Print Fonts Print Menus Print Net x Setup Print PS Error Print Timeout Print Quality Printer Language Protocol PS SmartSwitch Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu Q R Replace Supplies Reset Printer Resource Save Robust XON ...

Page 206: ...Separator Source Serial Buffer Serial Menu Serial Protocol Setup Menu Substitute Size Supplies Life Supplies Menu Symbol Set T Transmit Delay Tray Renumber Tray x Status U USB Buffer USB Menu Utilities Menu V W Wait Timeout Waste Bottle Window Size X Y Z ...

Page 207: ...her the value the sharper the clarity of printed characters and graphics Values See also Controlling your printed output Photo Enhance Purpose To specify whether the printer uses error diffusion for photos Print Quality Photo Enhance Color Correction 600 dpi Produces high quality output for print jobs that are mostly text 2400 IQ Higher resolutions provide tighter line screens This setting enhance...

Page 208: ...ated colors Off Prints without any color correction thereby allowing computer based color management systems such as Windows ICM or Apple ColorSync to define the printed color CMYK Lets applications that do their own color correction for CMYK colors such as CorelDraw Adobe PhotoShop or Adobe Illustrator print without interference from the printer color corrections Useful for pre press simulations ...

Page 209: ...ed blank pages as part of your printed output Values Collation Purpose To keep the pages of a print job stacked in sequence particularly when printing multiple copies of the job Blank Pages Multipage Order Collation Multipage Print Copies Multipage View Duplex Separator Sheets Duplex Bind Separator Source Multipage Border Do Not Print Does not print application generated blank pages as part of you...

Page 210: ...o define the way duplexed pages would be bound and how the printing on the back of the sheet even numbered pages is oriented in relation to the printing on the front odd numbered pages Off Prints each page of a job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page 1 page 1 page 2 page 2 page 3 page 3 On Pr...

Page 211: ...mages are portrait or landscape in orientation Values See also Multipage Print Multipage Print Purpose Long Edge Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation Short Edge Assumes binding along the short edge of the page top edge for portrait orientation and left edge for landscape orientation None Does not print a border aro...

Page 212: ... side 4 Up Prints 4 page images per side 16 Up Prints 16 page images per side Auto Lets the printer choose between portrait and landscape orientation Long Edge Sets the long edge of the paper as the top of the page landscape Short Edge Sets the short edge of the paper as the top of the page portrait None Does not insert separator sheets Between Copies Inserts a blank sheet between each copy of a j...

Page 213: ... source that holds separator sheets Values See also Separator Sheets Tray x Tray 1 Selects separator sheets from the specified tray MP Feeder Selects separator sheets from the multipurpose feeder You must also set Configure MP to Cassette Env Feeder Inserts envelopes as separator sheets ...

Page 214: ...d Port PS SmartSwitch Job Buffering Transmit Delay Max Baud Rate Window Size NPA Mode Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Infrared Buffer size recommended setting 5K to maximum size allowed User specifies the Infrared Buffer size The maximum size setting depends...

Page 215: ...nfrared adapter is automatically set during a power on reset However if your printer is located in a bright or highly reflective environment you may experience intermittent communication problems If you do select a lower baud for the infrared connection Disabled Disables the infrared port and all other menu items in the Infrared Menu IR Option x Activates the specified infrared port Off Does not b...

Page 216: ...Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines the data on the infrared interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the inc...

Page 217: ...rinter sets the Transmit Delay value during a power on reset to maximize link performance recommended None No delay is imposed by the printer However not all host computers can communicate without some transmission delays 1 15 User selects a Transmit Delay value between 1 and 15 seconds If you have trouble printing using the infrared port selecting a high Transmit Delay value such as 15 may resolv...

Page 218: ...ation Number PIN associated with your Confidential Job Cancel Fax Held Jobs Confidential Job Reset Printer R Cancels an incoming fax When the fax number for the sending machine is displayed press Select to cancel the incoming fax D Cancels an outgoing fax When the fax number for the receiving machine is displayed press Select to cancel the fax job If the telephone number of the fax you want to can...

Page 219: ...croll through the list of Confidential Jobs associated with your PIN Press Select to delete a specific job Copies Determines the number of copies printed for each Confidential Job Press Menu or Menu to scroll through the list of Confidential Jobs associated with your PIN Press Select to specify the job you want to print Press Menu or Menu to increase or decrease the number of copies and then press...

Page 220: ...he printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer See also Job Buffer Size LocalTalk Addr Purpose Job Buffering LocalTalk Zone LocalTalk Addr NPA Hosts LocalTalk Buffer NPA Mode LocalTalk Name PCL SmartSwitch LocalTalk Port PS SmartSwitch Off Does not buffer the print job to the hard disk On Buffers print jobs to the hard disk Au...

Page 221: ...k port Values Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates LocalTalk Buffer size recommended 6K to maximum size allowed User specifies the LocalTalk Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Re...

Page 222: ... the printer so it automatically switches to PCL emulation when a print job received through the LocalTalk port requires it regardless of the default printer language Values 1 10 2 On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropr...

Page 223: ...default printer language Values See also PCL SmartSwitch Printer Language On Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup...

Page 224: ...s Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer See also Job Buffer Size Job Buffering Network Buffer Network x Setup NPA Mode PCL SmartSwitch PS SmartSwitch MAC Binary PS Off Does not buffer jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print job...

Page 225: ...tions defined in the Network Printing Alliance NPA Protocol Values Note Changing this menu item automatically resets the printer Auto Printer automatically calculates the Network Buffer size recommended setting 3K to maximum size allowed User specifies the Network Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Resource Sa...

Page 226: ...inter examines data on the network interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the network interface c...

Page 227: ...S or NPA command was used to set some of the network protocols Off and others On Custom cannot be selected as a value See also Technical Reference On Enables the printer to receive and print binary PS data from a Macintosh computer This setting turns filtering off for the printer network port Off Places all network protocol filtering on for the printer network port Custom To show that a mixture of...

Page 228: ...alues for Custom Type x where x represents 1 through 6 Note If a user defined name is available it is displayed instead of Custom Type x The user defined name is truncated to 14 characters If two or more custom types share the same name the name only appears once in the Custom Types value list Paper Loading Purpose To properly handle preprinted paper loaded in a tray whether the job is a duplexed ...

Page 229: ... the default paper source Values Card Stock Load Colored Loading Ltrhead Loading Bond Loading Labels Loading Custom x Loading Preprint Loading Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing If the printer receives a single sided job using that paper type the printer inserts blank pages as necessary to print the job properly on preprinted forms This...

Page 230: ... quality for the specified paper Select paper sources through your software application by selecting type and size Automatically link paper sources Any sources containing the same type and size of paper are automatically linked by the printer if you have set the Paper Size and the Paper Type to the correct values Paper Weight Purpose To identify the relative weight of the paper loaded in a specifi...

Page 231: ...rpose To have the printer substitute the specified paper size if the requested size is not loaded Values See also Paper handling Light Normal Off Printer prompts the user to load the requested paper size Letter A4 Prints A4 size jobs on letter size paper if only letter size paper is loaded and prints letter size jobs on A4 size paper if only A4 size paper is loaded ...

Page 232: ...e whether the printer honors hardware initialization requests from the computer The computer requests initialization by activating the INIT signal on the parallel interface Many personal computers activate the INIT signal each time the computer is turned on and off Values Advanced Status Parallel Mode 1 Honor Init Parallel Mode 2 Job Buffering PCL SmartSwitch NPA Mode PS SmartSwitch Parallel Buffe...

Page 233: ... Note Changing this menu item automatically resets the printer Parallel Buffer Purpose To configure the size of the parallel input buffer On Printer honors hardware initialization requests from the computer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy processing data from another input port On Printer per...

Page 234: ...ort requires it regardless of the default printer language Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Parallel Buffer size recommended setting 3K to maximum size allowed User specifies the Parallel Buffer size The maximum size depends on the amount of memory in your pr...

Page 235: ...age Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the parallel interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the i...

Page 236: ... of the logical page for A4 size paper Values Auto CR after LF Purpose To specify whether the printer automatically performs a carriage return after a line feed control command A4 Width Orientation Auto CR after LF Pitch Auto LF after CR Point Size Font Name Symbol Set Font Source Tray Renumber Lines per Page 198 mm Makes the logical page compatible with the Hewlett Packard LaserJet 5 Printer 203 ...

Page 237: ...splayed in the Font Name menu item Values Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Off Printer does not perform a line feed after a carriage return control command On Printer performs a line feed after a carriage return control command R0 Courier 10 Resident Displays all fonts resident i...

Page 238: ...Size and Orientation before changing Lines per Page See also Orientation Paper Size Orientation Purpose To determine how text and graphics are oriented on the page Values Pitch Purpose To specify the font pitch for scalable monospaced fonts Values 1 255 60 country specific 64 country specific Portrait Prints text and graphics parallel to the short edge of the paper Landscape Prints text and graphi...

Page 239: ... increments of 0 25 points Note Point Size is only displayed for typographic fonts Symbol Set Purpose To choose a symbol set for a specified font name Values A symbol set is a set of alphabetic and numeric characters punctuation and special symbols used when printing with a selected font Symbol sets support the different requirements for languages or specific applications such as math symbols for ...

Page 240: ...f Printer uses factory default paper source assignments 0 199 Select a numeric value to assign a custom value to a paper source None Paper source ignores the Select Paper Feed command View Factory Def Displays the factory default value assigned to the specified paper source Restore Defaults Select Yes to return all tray assignments to factory default values ...

Page 241: ...sh or hard disk is installed is neither defective nor Read Write or Write protected and Job Buffer Size is not set to 100 Image Smoothing Purpose To enhance the contrast and sharpness of low resolution bitmapped images such as images downloaded from the World Wide Web and smooth their color transitions Font Priority Image Smoothing Print PS Error Resident Printer searches printer memory for the re...

Page 242: ...nt a page defining the PostScript emulation error when an error occurs Values Off Uses default resolution when printing all images On Enhances low resolution images such as graphics with a resolution of 72 dpi Off Discards the print job without printing an error message On Prints an error message before it discards the job ...

Page 243: ... marked with an asterisk are the factory default settings Baud Purpose To specify the rate at which data can be received through the serial port Values See also Technical Reference Baud PS SmartSwitch Data Bits Robust XON Honor DSR RS 232 RS 422 Job Buffering RS 422 Polarity NPA Mode Serial Buffer Parity Serial Protocol PCL SmartSwitch 1200 57600 2400 115200 4800 138200 9600 172800 19200 230400 38...

Page 244: ...e This electrical noise can cause stray characters to print Select On to prevent stray characters from printing Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer See also Job Buffer Size 7 8 Off All data received by the serial port is treated as valid data On Only data received ...

Page 245: ...ob received through the serial port requires it regardless of the default printer language Values On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately Even Odd None Ignore On Printer examines data on the serial interface and se...

Page 246: ... 232 RS 422 Purpose To specify the type of serial communication Values Note Selecting RS 422 automatically sets Serial Protocol to XON XOFF On Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is...

Page 247: ... a host computer negative terminal without changing the physical cable Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Serial Buffer size recommended setting 3K to maximum size allowed User specifies the Serial Buffer size The maximum size depends on the amount of memory in...

Page 248: ...248 See also Technical Reference XON XOFF DTRDSR Combined hardware and software handshaking ...

Page 249: ...ds an alarm when the printer requires operator intervention Values Auto Continue Purpose Alarm Control Power Saver Auto Continue Print Timeout Display Language Printer Language Download Target Resource Save Jam Recovery Wait Timeout Job Accounting Print Area Job Buffer Size Toner Saver Page Protect Left Margin Off Printer does not sound an alarm Single Printer sounds three quick beeps Continuous P...

Page 250: ... the hard disk even when the printer is turned off Use MarkVision to download resources to the printer Jam Recovery Purpose Disabled Printer does not resume printing until someone clears the error message 5 255 Printer waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the specified pe...

Page 251: ...the percentage of the hard disk storage capacity that is dedicated to job buffering Values Note If you change the Job Buffer Size all jobs stored on the hard disk are deleted Page Protect Purpose To successfully print a page that may otherwise generate Complex Page errors On Printer reprints jammed pages Off Printer does not reprint jammed pages Auto Printer reprints a jammed page unless the memor...

Page 252: ...he printer ready to print with minimum warm up time Select a value between 1 and 240 minutes if you want a balance between energy consumption and a shorter warm up period Print Timeout Purpose To specify the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page The print timeout counter does not start until Waiti...

Page 253: ...data from the computer When this timeout expires the print job is canceled Values Note Wait Timeout is only available when you use PostScript emulation This menu item has no effect on PCL emulation print jobs PCL Emulation PCL emulation compatible with Hewlett Packard printers PS Emulation PostScript emulation compatible with Adobe PostScript language Off Printer retains downloaded resources only ...

Page 254: ...printed left margins from tray 2 and the duplex unit to match the printed margin of tray 1 Values See also Setup Guide Print Area Normal Whole Page Off Select On to reduce the amount of toner used Selecting On also may help reduce printing costs On Select Off to improve print quality Tray 2 1 15 Select Tray 2 to move the printed margin of tray 2 Duplex 1 15 Select Duplex to align the printed margi...

Page 255: ... cartridges when in a maintenance state Values See also Supplies Fuser Purpose To view the status of the printer fuser when in a maintenance state color Toner Tray x Status Fuser Waste Bottle Fuser Cleaner Maintenance Oil Bottle Replace Supplies Photo Dev Cart Supplies Life Low The color toner cartridge is low If you do not have a replacement toner cartridge you should order one at this time Empty...

Page 256: ...hoto Dev Cart Purpose To view the status of the printer photo developer cartridge when in a maintenance state Exhausted It s time to replace the fuser Missing The cleaning roll is missing or improperly installed Life Warning The cleaning roll is near its end of life Exhausted It s time to replace the cleaning roll Low The oil bottle is low If you do not have a replacement oil bottle you should ord...

Page 257: ...a maintenance state Values See also Supplies Maintenance Purpose To view the status of the maintenance kit when in a maintenance state Missing The photo developer cartridge is either missing or improperly installed Exhausted It s time to replace the photo developer cartridge Missing Tray x is either missing or improperly installed Empty Tray x is empty Near Full The waste toner bottle is nearly fu...

Page 258: ...ge life remaining is replaced with the maintenance status once an item has reached a maintenance state for example the waste bottle would change from OK to Near Full Values 120 000 Page Kit The Maintenance Kit needs to be replaced color Toner Not Replaced Replaced Photo Dev Cart Not Replaced Replaced Fuser Not Replaced Replaced Fuser Cleaner Not Replaced Replaced color Toner Empty xx Photo Dev Car...

Page 259: ...259 See also Supplies ...

Page 260: ...pose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer See also Job Buffer Size Job Buffering NPA Mode PCL SmartSwitch PS SmartSwitch USB Buffer MAC Binary PS Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy pro...

Page 261: ...On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines the data on the USB interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incom...

Page 262: ... buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the USB Buffer size recommended setting 3K to maximum size allowed User specifies the USB Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the ...

Page 263: ... turn off the printer while the flash is defragmenting See also 37 Insufficient Defrag Memory Factory Defaults Purpose To return your printer settings to the factory default values Defragment Flash Job Acct Stat Factory Defaults Print Directory Format Disk Print Fonts Format Flash Print Menus Hex Trace Print Net x Setup Yes Printer transfers all resources stored in flash memory to printer memory a...

Page 264: ...enu Network Menu Infrared Menu LocalTalk Menu and USB Menu All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources residing in flash memory or on the hard disk are unaffected Do Not Restore User defined settings remain Yes Deletes any data stored on the hard disk and prepares the device to receive new resources No Cancels the request to format the hard dis...

Page 265: ...ory Purpose To print a list of all the resources stored in flash memory or on the hard disk Note Print Directory is available only when either a nondefective flash or disk is installed and formatted and Job Buffer Size is not set to 100 See also Technical Reference Print Fonts Purpose To print a sample of all the fonts available for the selected printer language Values Print Prints all statistics ...

Page 266: ...values the installed options the amount of installed printer memory and the status of printer supplies Print Net x Setup Purpose To print information relating to the internal print server and the network settings defined by the Network x Setup menu item in the Network Menu ...

Page 267: ...l sets including support for Canadian French Brazilian Portuguese Cyrillic Greek and Multilingual Euro Paper input 250 sheet tray Paper output Top output bin 250 sheets Paper sizes supported A4 letter executive JIS B5 A5 DL env 9 env 10 env B5 env C5 env Printer memory 32MB SDRAM Note Some printer models may ship with more memory When a duplex unit is installed 64MB is the recommended minimum prin...

Page 268: ...cal connections LocalTalk network connection Parallel USB interface card IEEE 1284 adapter provides additional parallel and USB port Infrared adapter For use with the Tri Port Adapter receives infrared beam from an IrDA compatible workstation Serial interface adapter Converts the printer parallel port to a serial port Parallel cables High speed bidirectional 10 ft and 20 ft 1284 B parallel cables ...

Page 269: ...mm 19 7 in 520 mm 20 5 in Printer with optional drawer unit 555 mm 21 9 in 500 mm 19 7 in 520 mm 20 5 in Printer with optional drawer unit and duplex unit 605 mm 23 8 in 500 mm 19 7 in 605 mm 23 8 in Weight Printer configuration Weight Printer without supplies installed 33 6 kg 74 lb Printer with supplies installed1 39 kg 86 lb Optional drawer unit 8 4 kg 19 lb Optional duplex unit 9 2 kg 21 lb 1 ...

Page 270: ...rkVision to easily manage and monitor your Lexmark printers Messages on the MarkVision remote operator panel reflect printer real time status The dynamic printer graphic provides a visual confirmation of installed options A list of installed features shows you printer capabilities Note Management capabilities for multivendor printers are available in some versions of MarkVision MarkVision provides...

Page 271: ...or UNIX Sun offers enterprise scalability reliability and performance that helps you easily set up manage and maintain printers across networks Ultimately this reduces help desk costs and increases network administrator productivity using Centralized Lexmark printer setup capabilities Remote monitoring and management Proactive status alerts on Lexmark printers Tools that allocate printing expenses...

Page 272: ...m a Web browser Allocate printing resources more efficiently Make better purchasing decisions Allocate printing costs to different departments Provide statistical information on employee printing habits Track Lexmark and SNMP compliant printers Collect analyze and create reports using MarkVision Printer Inventory and Job Statistics data or SNMP MIB data Create reports using a Web server View repor...

Page 273: ...printer installation to include the end user by installing all necessary components that enable printing to workstations across the network Provides huge productivity gains when rolling out large numbers of network printers Supports a wide range of printer installation options for IT administrators from fully automatic installation to prompted confirmations Lets you customize network printer insta...

Page 274: ...et the following criteria 100MHz or greater 100 pin 4KB refresh rate Unbuffered non ECC x32 3 3 V Adding memory Your printer has three memory slots The maximum amount of usable memory is 384MB You may add SDRAM DIMM memory cards in any memory combination to suit your needs however the maximum amount of memory your printer can use is 384MB Note Memory options designed for other Lexmark laser printe...

Page 275: ...al network LocalTalk or infrared You can change the amount of memory allocated to each buffer depending on your system requirements For more information about using printer menus to allocate memory for each interface see Using printer menus and select the interface menu you want information about The size of the input buffers varies with the amount of memory installed in the printer The following ...

Page 276: ...et the percentage of the disk you want to use for job buffering 3 Press Go to return the printer to Ready status Collating jobs If you are collating a large job and printer memory is not sufficient the printer automatically uses storage area available on an installed hard disk to finish collating the job See Collation for more information Storing job statistics You can also use an installed hard d...

Page 277: ...ce options can easily be removed by using the procedures on the following pages Removing the rear cover and system board You must remove the rear cover and the system board to remove memory cards a hard disk print server Tri Port Adapter or a parallel port interface card CAUTION Anytime you move or lift the printer make sure you have someone help you WARNING Once the oil bottle has been installed ...

Page 278: ...r cord 3 Remove the two screws on the rear cover Place the screws in a safe place so they are available when you reinstall the cover and system board Note You must replace the system board before you can operate the printer ...

Page 279: ...r and system board 1 Make sure the printer is turned off and the power cord is unplugged 2 Follow the steps for Removing the rear cover and system board if the rear cover is still installed WARNING Memory cards are easily damaged by static electricity Touch something metal before you touch a memory card 3 Push the latches at each end of the connector away from the card The memory card moves out of...

Page 280: ...nd store it in a box 6 Close both latches 7 Repeat step 3 through step 6 to remove additional memory cards Removing a flash memory card 1 Follow the steps for Removing the rear cover and system board if the rear cover is still installed WARNING The flash memory card is easily damaged by static electricity Touch something metal before you touch the memory card ...

Page 281: ...es out of the connector as the latches open 3 Gently pull the card out of the connector 4 Place the card into the original packaging If you do not have the original packaging wrap the card in paper and store it in a box 5 Close both latches 6 Repeat steps 1 through 5 to remove additional memory cards ...

Page 282: ...er and system board are still installed WARNING Interface cards are easily damaged by static electricity Touch something metal before you touch an interface card 3 Remove the two screws securing the interface card to the rear cover 4 Gently pull the interface card completely out of the connector 5 Place the interface card in its original packaging If you do not have the original packaging wrap the...

Page 283: ...round the system board If you do not have a cover contact your service representative and request a blank INA cover Installing the rear cover and system board After you have removed your options complete the following steps to install the rear cover and system board You need a number 2 Phillips screwdriver to install the cover 1 Make sure the printer is off ...

Page 284: ...o the printer 4 Align the two screws in the rear cover with the holes on the printer frame 5 Tighten the two screws to secure the rear cover and system board to the printer If you installed internal options after initial printer setup connect the printer cables and power cord and turn the printer on Slots ...

Page 285: ...n could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the...

Page 286: ...ernational Inc AppleTalk LocalTalk Macintosh and TrueType are trademarks of Apple Computer Inc registered in the U S and other countries PANTONE Colors generated by the printer are four color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference manuals for accurate color PANTONE Color simulations are only obtainable on this product when...

Page 287: ...ies something that might damage your printer hardware or software Statement of limited warranty Lexmark International Inc Lexington KY This warranty applies to the United States and Canada For customers outside the U S and Canada refer to the country specific warranty information that came with your printer Lexmark PRODUCT This Statement of Limited Warranty applies to this product if it was origin...

Page 288: ...amaged beyond repair Also such product must be free of any legal obligation or restrictions that prevent its exchange Before you present this product for warranty service remove all programs data and removable storage media For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area please contact Lexmark at 1 800 LEXMARK 1 800 539 6275 or on the ...

Page 289: ...umulative Such developer is an intended beneficiary of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you This warranty gives you specific legal rights You may a...

Page 290: ...xington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformité aux normes d Industrie Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Community EC directives conformity This prod...

Page 291: ...ry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformité aux normes d Industrie Canada Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protec...

Page 292: ...mark International Inc has determined that this product meets the Energy Star guidelines for energy efficiency Laser notices The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be haz...

Page 293: ... Job Job Menu 218 confidential printing 18 19 20 21 Copies Finishing Menu 210 copies specifying number 210 Custom Types Paper Menu 228 D Data Bits Serial Menu 244 Defragment Flash Utilities Menu 263 developer charger cleaning 87 disable menu locking 16 discharger paper 60 disk See hard disk Display Language Setup Menu 250 Download Target Setup Menu 250 downloaded resources printing 265 resource sa...

Page 294: ...b Buffering Parallel Menu 233 Job Buffering Serial Menu 244 Job Buffering USB Menu 260 Job Menu 218 Cancel Fax 218 Reset Printer 219 L labels 41 laser notices 292 Lines per Page PCL Emul Menu 238 loading media 44 loading transparencies 47 LocalTalk Addr LocalTalk Menu 220 LocalTalk Buffer LocalTalk Menu 221 LocalTalk Menu 220 Job Buffering 220 LocalTalk Addr 220 LocalTalk Buffer 221 LocalTalk Name...

Page 295: ...sk 155 Printing Directory List 155 Printing Font List 156 Printing Job Accounting Stat 156 Printing Menu Settings 156 Prog System Code 156 Program Flash 157 Programming Disk 157 Queuing and Deleting Jobs 157 Queuing Jobs 157 Ready 158 Ready Hex 158 Resetting Maint Cnt Value 158 Resetting the Printer 158 Restoring Factory Defaults 159 Serial x 159 Supplies 159 Tray x Empty 159 Tray x Missing 160 Wa...

Page 296: ...6 automatic line feed 237 font name 237 font sample print 265 font source 237 lines per page 238 orientation 238 pitch 238 point size 239 symbol set 239 tray renumber 239 PCL SmartSwitch Infrared Menu 216 PCL SmartSwitch LocalTalk Menu 222 PCL SmartSwitch Network Menu 226 PCL SmartSwitch Parallel Menu 234 PCL SmartSwitch Serial Menu 245 PCL SmartSwitch USB Menu 261 PCL SmartSwitch setting See also...

Page 297: ...st XON 246 RS 232 RS 422 246 RS 422 Polarity 247 Serial Buffer 247 Serial Protocol 247 serial port adjusting transmission speeds 243 244 configuring buffer size 247 NPA mode 245 parity 245 PCL SmartSwitch 245 polarity 247 protocol 247 PS SmartSwitch 246 robust XON 246 enabling DSR Data Set Ready signals 244 Serial Protocol Serial Menu 247 service calling 195 Setup Menu 249 Alarm Control 249 Auto C...

Page 298: ... 262 MAC Binary PS 262 NPA mode 261 PCL SmartSwitch 261 PS SmartSwitch 261 Utilities Menu 263 Defragment Flash 263 Factory Defaults 263 Format Disk 264 Format Flash 264 Hex Trace 265 Job Acct Stat 265 Print Directory 265 Print Fonts 265 Print Menus 266 Print Net x Setup 266 W Wait Timout Setup Menu 253 Waste Bottle Supplies Menu 257 waste toner bottle 58 replacing 84 Window Size Infrared Menu 217 ...

Page 299: ...exmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2000 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 ...

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Lexmark 15W0003 - C 720 Color Laser Printer, User Reference Manual

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