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Lexmark 14D0070 - Z23 Color Printer User Manual Download Page 78

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78

Troubleshooting

Lexmark Z13
Lexmark Z23
Lexmark Z33

Printer overview

Basic printing

Printing ideas

Maintenance

Troubleshooting

Notices

Index

Print is too dark or smudged

•

Make sure the paper is straight and not wrinkled.

•

Let the ink dry before handling the paper.

•

Make sure the Type setting in the printer software matches the type of paper loaded. 

•

Select a lower Quality/Speed setting, such as Quick Print or Normal. For help, see 

Customize the print settings

.

•

Clean the print cartridge nozzles

.

Vertical straight lines are not smooth

•

Select a higher Quality/Speed setting. For help, see 

Customize the print settings

.

•

Try 

Aligning the print cartridges

.

•

Clean the print cartridge nozzles

.

Summary of Contents for 14D0070 - Z23 Color Printer

Page 1: ...gating Click the categories in the left pane to navigate through the pages Click the blue text to link to other parts of this User s Guide Click the arrows at the bottom of the screen to move forward and backward through the pages Searching 1 From the Acrobat Edit menu click Find 2 In the Find What box type the word or phrase you want to search 3 Click Find Printing From the Acrobat File menu 1 Cl...

Page 2: ...ing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 This section contains information about the printer hardware and software and how they work together Understanding the printer parts Understanding the printer software ...

Page 3: ...es Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Understanding the printer parts The table beginning on the next page describes each part Paper guide and release tab Front cover Paper exit tray Power button and Power light Paper support Sheet feeder USB cable connector Power supply Paper Feed button and Paper Feed light ...

Page 4: ...ation see Understanding error messages and flashing lights Paper guide and release tab Adjust the paper guide against the left edge of the paper to make sure paper feeds correctly into the printer Paper support Keep paper straight in the sheet feeder Power button Turn the printer on or off Power light Check the printer status For more information see Understanding error messages and flashing light...

Page 5: ...r and the Lexmark Solution Center Printer driver The driver is where you change your printer settings To print a typical document on plain paper you do not need to change your printer settings When you installed the printer software the Page Setup dialog box and the Print dialog box were set to the default settings The default settings are Quality Speed Normal Type Plain paper Paper Size A4 or Let...

Page 6: ...he tab that contains the settings you want to change Quality Copies tab Paper Setup tab and Print Style tab 3 Click OK to apply your settings Quality Copies tab From Select Quality Speed Quick Print Normal Better or Best Multiple Copies Collate Copies if you are printing more than one copy of a document prints all the pages of the first copy all the pages of the second copy and so on Print Last Pa...

Page 7: ...File menu choose Page Setup The Page Setup dialog box opens 2 Change the settings as needed 3 Click OK to apply your settings and exit Page Setup Paper Setup tab From Select Type Plain Paper Envelope Banner Coated Paper Photo Glossy Paper Transparency Iron On Transfer or Greeting Card Paper Size A size specific to your paper type If your Paper Size is not listed choose Custom Size For help see Pri...

Page 8: ...xmark Solution Center you can print a test page maintain your cartridges and view the printer software Help Accessing the Lexmark Solution Center 1 From the desktop type z13lsc or z23 z33lsc at a command line You can also select the file using the file manager You can choose between Printing ideas Troubleshooting Ink Cartridges Contact Information and Advanced 2 Click Exit when you are finished ...

Page 9: ...cies Troubleshooting Solving printer problems Ink Cartridges Print Cartridge Installation For help see Installing the cartridge Ordering Ink or Supplies For help see Ordering supplies Clean the Cartridge Nozzles For help see Clean the print cartridge nozzles Align the Cartridges For help see Aligning the print cartridges Print a Test Page For help see Printing a test page Clean Paper Feed Rollers ...

Page 10: ...bleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Basic printing is easy Step 1 Load the paper Step 2 Customize the print settings Step 3 Print your document Note For help printing on specialty paper such as photo paper banner paper transparencies or iron on transfers see Printing ideas ...

Page 11: ...g on the thickness of the paper 1 Place the paper against the right side of the paper support with the print side facing you Note The top of your A4 size paper should extend above the top of the paper support Letter size paper should align with the top of the paper support 2 Squeeze the release tab and the paper guide together Slide the paper guide to the left edge of the paper For information abo...

Page 12: ...int settings If you are using plain A4 or letter size paper and you want normal print quality and speed you don t need to adjust the print settings If you are using specialty paper such as photo paper card stock envelopes or banner paper see Printing ideas to customize your print settings For more information about the different print settings see Understanding the printer software ...

Page 13: ...per and customize the print settings you are ready to print Printing from a software application 1 From the File menu choose Print The Print dialog box opens 2 Select your printer from the list of installed printers If the software application does not offer a list of printers but provides a place to enter your printer name type lpr Pprintername where printername lexmarkz13 or lexmarkz23 z33 3 Cli...

Page 14: ...nting ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Printing from an xterm window 1 Open an xterm window 2 Type lpr Pprintername filename where printername lexmarkz13 or lexmarkz23 z33 and filename the name of your file 3 Click Enter ...

Page 15: ...ments This section shows you how to get the most from your printer taking you step by step through the printing process for specialty paper types Printing photos Printing on premium paper Printing cards Printing envelopes Printing color images in black and white Printing labels Printing on custom size paper Printing iron on transfers Printing transparencies Printing your document in reverse order ...

Page 16: ...of the paper You may want to print on plain paper before loading your photo paper and changing your settings To print on photo cards see Printing cards Step 1 Load the photo paper If your paper came with instructions read them carefully Make sure the glossy or coated side is facing you Load the photo paper vertically against the right side of the paper support Don t push the paper too far down int...

Page 17: ... the Quality Speed area select Better or Best Note Higher print quality settings result in better quality documents but may take longer to print 2 Select a paper type a From Printer Settings choose the Paper Setup tab b From the Type area select Photo Glossy Paper or Coated Paper 3 Choose a paper size a From Printer Settings choose the Paper Setup tab b From the Paper Size menu choose the correct ...

Page 18: ... printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your photos For help see Print your document Note To prevent smudging remove each photo as it exits the printer and let it dry before stacking ...

Page 19: ... of premium paper at a time depending on the thickness of the paper Step 1 Load the premium paper If your paper came with instructions read them carefully If there is a special mark on the paper make sure the mark is facing away from you Load the paper vertically against the right side of the paper support Don t push the paper too far down into the sheet feeder Slide the paper guide to the left si...

Page 20: ...s tab b From the Quality Speed area select Better or Best Note Higher print quality settings result in better quality documents but may take longer to print 2 Select a paper type a From Printer Settings choose the Paper Setup tab b From the Type area select Plain Paper 3 Choose a paper size a From Printer Settings choose the Paper Setup tab b From the Paper Size menu choose the correct size For mo...

Page 21: ...ark com 21 Printing ideas Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your document For help see Print your document ...

Page 22: ... Load the cards If your cards came with instructions read them carefully Make sure the print side is facing you Load the cards vertically against the right side of the paper support Don t push the cards too far down into the sheet feeder Slide the paper guide to the left side of the cards Step 2 Customize the print settings For help see Understanding the printer software 1 Select a print quality a...

Page 23: ...rinter Settings choose the Paper Setup tab b From the Type area select Greeting Card 3 Choose a paper size a From Printer Settings choose the Paper Setup tab b From the Paper Size menu choose the correct size For more information about printing on custom size paper see Printing on custom size paper 4 Click OK to apply your settings Step 3 Print your cards For help see Print your document ...

Page 24: ... thickness of the envelopes Step 1 Load the envelopes Note Do not use envelopes with holes windows deep embossing metal clasps string ties or folding bars Make sure the print side is facing you Make sure the stamp is located in the upper left corner Load the envelopes vertically against the right side of the paper support Don t push the envelopes too far down into the sheet feeder Slide the paper ...

Page 25: ...nvelope 2 Choose an envelope size a From Printer Settings choose the Paper Setup tab b From the Envelope Size menu choose the correct size For more information about printing on custom size paper see Printing on custom size paper 3 Select the orientation a From Printer Settings choose the Paper Setup tab b From the Orientation area select Landscape 4 Click OK to apply your settings Note Many softw...

Page 26: ...rk com 26 Printing ideas Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your envelopes For help see Print your document ...

Page 27: ...ou can print up to 100 sheets of paper at a time depending on the thickness of the paper Printing in black only helps to conserve ink in your color print cartridge Step 1 Load the paper Make sure the print side is facing you Load the paper vertically against the right side of the paper support Don t push the paper too far down into the sheet feeder Slide the paper guide to the left side of the pap...

Page 28: ...To print color images in black and white a From Printer Settings choose the Quality Copies tab b Select Print Color Images in Black and White Note This option is only available in the Lexmark Z23 and the Lexmark Z33 printer driver Lexmark Z13 users print with black cartridge installed c Click OK 2 Further customize your document following the steps in Basic printing or Printing ideas Step 3 Print ...

Page 29: ... the sheets Step 1 Load the labels Use labels designed for inkjet printers If your labels came with instructions read them carefully Do not print within 1 mm 0 04 in of the edge of a label Make sure there are no missing or curled labels Make sure the print side is facing you Load the labels vertically against the right side of the paper support Don t push the labels too far down into the sheet fee...

Page 30: ... Select a print quality a From Printer Settings choose the Quality Copies tab b From the Quality Speed area select Normal 2 Select a paper type a From Printer Settings choose the Paper Setup tab b From the Type area select Plain Paper 3 Choose a paper size a From Printer Settings choose the Paper Setup tab b From the Paper Size menu choose A4 or Letter 4 Click OK to apply your settings Step 3 Prin...

Page 31: ...m size paper at a time depending on the thickness of the paper Step 1 Load the custom size paper Make sure your paper size fit within these dimensions Width 76 to 216 mm 3 to 8 5 in Length 127 to 432 mm 5 to 17 in Make sure the print side is facing you Load the paper vertically against the right side of the paper support Don t push the paper too far down into the sheet feeder Slide the paper guide...

Page 32: ...software 1 Create a custom paper size a From the Printer Settings choose the Paper Setup tab b From the Paper Size menu choose Custom Size A dialog box displays on the screen c From the Units area select Millimeters or Inches d Type the dimensions for your custom paper size e Click OK 2 Further customize your document following the steps in Basic printing or Printing ideas Step 3 Print your docume...

Page 33: ...thickness of the transfer You may want to print on plain paper before loading your iron on transfers Step 1 Load the iron on transfers If your paper came with instructions read them carefully Make sure the print side blank side is facing you Load the iron on transfers vertically against the right side of the paper support Don t push the iron on transfers too far down into the sheet feeder Slide th...

Page 34: ...ter Settings choose the Paper Setup tab b From the Type area select Iron on Transfer 2 If your software application does not have mirror or iron on settings select a print style a From Printer Settings choose the Print Style tab b From the Style area select Mirror 3 Click OK to apply your settings Step 3 Print your iron on transfer For help see Print your document Note To prevent smudging remove e...

Page 35: ...sparencies Use transparencies designed for inkjet printers If your transparencies came with instructions read them carefully Make sure the rough side print side of the transparencies is facing you If the transparencies have a removable stripe make sure each stripe is facing away from you and down Load the transparencies vertically against the right side of the paper support Don t push the transpar...

Page 36: ...a From Printer Settings choose the Quality Copies tab b From the Quality Speed area select Normal or Better Note Higher print quality settings result in better print quality but require more drying time 2 Select a paper type a From Printer Settings choose the Paper Setup tab b From the Type area select Transparency 3 Choose a paper size a From Printer Settings choose the Paper Setup tab b From the...

Page 37: ...g Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Step 3 Print your transparencies For help see Print your document Note To prevent smudging remove each transparency as it exits the printer and let it dry before stacking ...

Page 38: ...ting your document in reverse order You can print up to 100 sheets of paper at a time depending on the thickness of the paper Step 1 Load the paper Make sure the print side is facing you Load the paper vertically against the right side of the paper support Don t push the paper too far down into the sheet feeder Slide the paper guide to the left side of the paper ...

Page 39: ...Step 2 Customize the print settings For help see Understanding the printer software 1 To print the last page first a From Printer Settings choose the Quality Copies tab b Select Print Last Page First c Click OK 2 Further customize your document following the steps in Basic printing or Printing ideas Step 3 Print your document For help see Print your document ...

Page 40: ... Remove any paper from the sheet feeder 2 Lower the top portion of the paper support halfway 3 Place a stack of banner paper with only the number of sheets you need to print your banner behind the printer Note Loading excess banner paper may cause a paper jam For help see The printer has a paper jam 4 Load the leading edge of the first page into the sheet feeder with the right side against the pap...

Page 41: ...a From Printer Settings choose the Paper Setup tab b From the Type area select Banner Note If you do not select Banner as the Type your banner paper will cause a paper jam For help see The printer has a paper jam 2 Choose a banner size a From Printer Settings choose the Paper Setup tab b From the Banner Size menu choose A4 or Letter 3 Select the orientation a From Printer Settings choose the Paper...

Page 42: ...ces Index Lexmark Z13 Lexmark Z23 Lexmark Z33 4 Select the Style a From Printer Settings choose the Print Style tab b From the Style area select Banner 5 Click OK to apply your settings Step 3 Print your banner For help see Print your document Note Extend the paper support all the way up for your next printing job ...

Page 43: ...e Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 This section contains information to help you maintain your printer and its parts Replacing a print cartridge Aligning the print cartridges Preserving the print cartridges Storing an extra print cartridge Ordering supplies ...

Page 44: ...cartridge remove the used one Removing the used cartridge 1 Make sure the Power light is on 2 Raise the front cover The print cartridge carrier moves to the loading position unless the printer is busy 3 Remove the used print cartridge and store it in an airtight container or dispose of it properly If you own a Lexmark Z13 printer you can store the cartridge in the print cartridge storage unit see ...

Page 45: ...ty and cause damage to the printer Use part number 10N0016 to order a black cartridge and part number 10N0026 to order a color cartridge 1 If you are installing a new cartridge remove the sticker and transparent tape from the back and bottom of the print cartridge Warning Do not touch the gold contact areas on back and bottom of the print cartridge 2 Click your printer name for instructions on ins...

Page 46: ...0016 seperately For more information see Ordering supplies Your printer uses one print cartridge at a time either a black or a color cartridge To install a print cartridge Note To extend the life of your color print cartridge print black and white documents with a black print cartridge Open the cartridge carrier lid Insert the print cartridge into the carrier Close the carrier lid completely a b c...

Page 47: ... print with one of the following cartridge configurations A color cartridge by itself in the left carrier A black cartridge by itself in the right carrier Both a color and a black cartridge To install a print cartridge Note To extend the life of your color print cartridge and improve printing speed install a black print cartridge along with the color cartridge Open the cartridge carrier lid Insert...

Page 48: ...ack cartridge P N 10N0016 Your printer can print with one of the following cartridge configurations A color cartridge by itself in the left carrier A black cartridge by itself in the right carrier Both a color and a black cartridge To install a print cartridge Open the cartridge carrier lid Insert the print cartridge into the carrier Close the carrier lid completely a b c d Close the front cover C...

Page 49: ... in the software 1 Open the Lexmark Solution Center For help see Lexmark Solution Center 2 From the Cartridges tab click Install Change Cartridge 3 Select the type of cartridge you installed 4 Specify whether the cartridge is a new cartridge or an old cartridge one that has been used before 5 Click OK 6 If you installed a new cartridge continue with Aligning the print cartridges ...

Page 50: ...ally you align the print cartridges after installing or replacing a print cartridge However you may also need to align the print cartridges when Characters are not aligned correctly at the left margin Vertical lines appear wavy To align the print cartridges 1 Load plain paper in the printer For help see Load the paper 2 Open the Lexmark Solution Center For help see Lexmark Solution Center ...

Page 51: ...tridges dialog box appears Depending on the cartridges you have installed the number of alignment patterns will vary Note If the alignment page doesn t print make sure you completely removed the tape and sticker from the print cartridges 4 Each pattern has a number under it Find the number under the darkest arrow For example in alignment group A number 3 is darkest 5 In the Align Cartridges dialog...

Page 52: ...a print cartridge from the printer except to replace clean or store it in the cartridge storage unit Lexmark Z13 printer only or another airtight container For more information see Storing an extra print cartridge The print cartridge will not print correctly if left exposed for an extended period of time Lexmark s printer warranty does not cover repair of failures or damage caused by a refilled ca...

Page 53: ...x Lexmark Z13 Lexmark Z23 Lexmark Z33 Storing an extra print cartridge Note This only applies to the Lexmark Z13 printer Attaching the print cartridge storage unit to the printer 1 Insert the tabs on the print cartridge storage unit into the slots on the back of your printer 2 Snap the storage unit securely into place ...

Page 54: ... Z23 Lexmark Z33 Inserting a print cartridge in the storage unit 1 Insert the extra print cartridge into the storage unit 2 Push the cartridge down and then back to lock it into the storage unit Removing a print cartridge from the storage unit 1 Push the print cartridge down 2 Pull the print cartridge toward you and out of the storage unit ...

Page 55: ...ance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Ordering supplies You can order supplies from the Lexmark Web site at www lexmark com Item Part number Color cartridge 10N0026 Black cartridge 10N0016 USB cable 12A2405 Power supply Low Volt 14D0300 High Volt 14D0301 ...

Page 56: ... Index This section contains information to help you solve printing problems Solving general printing problems Solving printer software installation problems Understanding error messages and flashing lights Resolving unsuccessful or slow printing Clearing paper misfeeds or jams Solving specialty paper problems Improving print quality Reducing ink usage ...

Page 57: ...there are no lights blinking For help see Understanding error messages and flashing lights The USB cable is securely attached to both the computer and the printer You disconnect your printer from hubs or other devices such as a scanner or a fax machine Then connect the printer directly to your computer The printer driver is installed correctly For help see Solving printer software installation pro...

Page 58: ...lick Print a Test Page to verify that the printer is functioning properly If the test page prints the printer software is communicating with the printer Try printing your document again If it still doesn t print the operating system may not be sending the document to the printer software correctly If the test page does not print Check the USB cable connections Check the power supply connections Ch...

Page 59: ... Maintenance Troubleshooting Notices Index Restarting the printer daemon Make sure lpd daemon is running As root type etc rc d init lpd status If lpd daemon is not running as root type the following at a command line to start the lpd daemon usr sbin lpc restart all or etc rc d init d lpd stop etc rc d init d lpd start ...

Page 60: ...e Uninstalling the printer software 1 Open a terminal window 2 Type the following at a command line rpm e filename where filename is the name of the rpm file containing your software For example rpm e lexmarkz23 33 1 0 1 3 Continue with Installing the printer software Installing the printer software Note Before you begin make sure gzip is loaded on your system 1 Download the printer software from ...

Page 61: ...s the name of the tarred file you just decompressed For example tar xvf CJLX13LE tar 5 At the command line type rpm i filename where filename is the name of the RPM file For example rpm i lexmarkz23 33 1 0 1 i386 rpm Note The RPM program copies all printer software information to the directory usr local lexmark zxx where Zxx is your printer model For example usr local lexmark z23 z33 6 Follow the ...

Page 62: ...tion to help you understand the error messages from your printer software and the blinking lights on your printer Paper Jam message If the Paper Feed light is blinking you may have a paper jam For help see Clearing paper misfeeds or jams Ink Low message A print cartridge is running out of ink Purchase a new print cartridge For help see Ordering supplies For help installing a new cartridge see Repl...

Page 63: ...aper Feed light is blinking If the printer is out of paper a Load paper For help see Load the paper b Press the Paper Feed button If the paper is jammed see Clearing paper misfeeds or jams The Power light is blinking The print cartridge carrier is stalled 1 Check your screen for error messages 2 Turn the printer off 3 Wait a few seconds and turn the printer back on ...

Page 64: ... events also indicate bidirectional communication problems A message appears on your computer screen indicating that your printer cannot establish bidirectional communication with your computer The print cartridge ink level indicators on the Cartridges tab are shaded Error messages such as Paper Out and job progress information do not appear on the computer screen Bidirectional communication probl...

Page 65: ...a properly grounded electrical outlet and is on Remove any extra devices such as a scanner or hub and connect the printer directly to the USB port Printer is plugged in but doesn t print Make sure The printer is turned on The paper is loaded correctly For help see Basic printing Bidirectional communication is established between your printer and computer For help see Bidirectional communication pr...

Page 66: ...properly installed For help see Replacing a print cartridge The printer is set as the default printer For help see Solving general printing problems The paper is loaded correctly For help see Load the paper Printer ejects a blank page after appearing to print Make sure Your printer is set as the default printer For help see Solving general printing problems You remove the sticker and transparent t...

Page 67: ...ur computer resources Consider increasing the virtual memory for your computer or consider purchasing more random access memory RAM Printer is not queuing documents properly Send the print job to the correct printer For help see Print your document Check the name of your printer by looking at the names in the spool directory var spool lpd or in the printcap file etc printcap In the etc printcap fi...

Page 68: ...rinting Printing ideas Maintenance Troubleshooting Notices Index Make sure your printer is the default printer The default printer is the one with lp in the first line of the entry for the printer in the etc printcap file Make sure lpd daemon is running For help see Restarting the printer daemon ...

Page 69: ...g on the thickness of your paper the sheet feeder can hold up to 100 sheets of paper or 10 mm 0 39 in You do not force the paper down into the printer when you load it For example A4 size paper should extend above the top of the paper support Letter size paper should align with the top of the paper support Make sure the paper support is fully extended The paper guide is against the left side of th...

Page 70: ... right side of the sheet feeder Make sure the paper guide is against the left side of the envelopes For help see Load the envelopes The appropriate envelope or specialty paper size is selected in the printer software For help see Printing ideas You are using a specialty paper or envelope size supported by your printer Your software application is designed to print envelopes For help check the docu...

Page 71: ...If the paper is lodged too far into the printer and can t be removed 1 Turn the printer off 2 Turn the printer back on 3 If the printer does not eject the page a Turn the printer off b Pull firmly on the paper to remove it If you cannot reach the paper raise the front cover and pull the paper out of the printer c Close the front cover d Turn the printer on 4 Resend your document to print ...

Page 72: ... software For help see Printing photos or Printing transparencies Remove each page as it exits the printer and let it dry before stacking Use a photo paper or transparency designed for inkjets Transparencies or photos contain white lines Select a higher Quality Speed setting such as Better or Best For help see Customize the print settings As you increase the print Quality Speed the document takes ...

Page 73: ...n see if the cleaning process is a success Clean the print nozzles when Characters are not printing completely White dashes appear in graphics or printed text Clean the print cartridge nozzles Wipe the print nozzles and contacts Print is too dark or smudged Vertical straight lines are not smooth Print smears on the page Printed pages have alternating bands of light and dark print Print quality is ...

Page 74: ...ntenance Troubleshooting Notices Index Print is smudged or too dark Colors do not print correctly To clean the print nozzles 1 Load plain paper in the printer For help see Load the paper 2 From your desktop open the Lexmark Solution Center For help see Lexmark Solution Center 3 Click Cartridges 4 Click Clean Print Nozzles ...

Page 75: ...s Maintenance Troubleshooting Notices Index The printer prints a nozzle test pattern similar to the one shown Purge lines print when ink is forced through the nozzles to unclog them Unbroken lines at the bottom of the page indicate the nozzles were cleaned Broken lines at the top of the page indicate clogged nozzles ...

Page 76: ...ge 5 Compare the lines above the purge lines to the lines below Look for a break in the lines A broken line indicates clogged nozzles If the second set of lines has breaks clean the print nozzles up to two more times If the lines are still broken Wipe the print nozzles and contacts When you install a These purge lines print Black cartridge 1 black purge line Color cartridge 3 purge lines cyan mage...

Page 77: ...rint nozzles or contacts 1 Remove the print cartridge For help see Removing the used cartridge 2 Dampen a clean lint free cloth with water 3 Reinstall the print cartridge and then clean the nozzles again For help see Clean the print cartridge nozzles Hold the cloth against the nozzles for about three seconds Gently blot and wipe in one direction Use another clean section of cloth Hold the damp clo...

Page 78: ...ink dry before handling the paper Make sure the Type setting in the printer software matches the type of paper loaded Select a lower Quality Speed setting such as Quick Print or Normal For help see Customize the print settings Clean the print cartridge nozzles Vertical straight lines are not smooth Select a higher Quality Speed setting For help see Customize the print settings Try Aligning the pri...

Page 79: ...acing you For help see Load the paper Remove each page as it exits and let it dry before stacking Clean the print cartridge nozzles Printed pages have alternating bands of light and dark print Select a higher Quality Speed setting such as Better or Best For help see Customize the print settings Make sure you have established bidirectional communication between your printer and computer For help se...

Page 80: ...ter cannot print on the extreme left right top or bottom edges of a page Here are the minimum margins for your printer Printed characters are improperly formed or misaligned Try Aligning the print cartridges Clean the print cartridge nozzles Margin Minimum setting Left and Right 6 35 mm 0 25 in for most paper sizes 3 37 mm 0 133 in for A4 Top 1 7 mm 0 067 in Bottom 12 7 mm 0 5 in for most print jo...

Page 81: ...e a different brand of paper Every paper brand accepts ink differently and prints with slight color variations Your printer may have bidirectional communication problems For help see Bidirectional communication problems Clean the print cartridge nozzles Characters are missing or unexpected Make sure your printer software is selected as the default printer For help see Solving general printing prob...

Page 82: ...k usage Choose a lower print quality 1 From Printer Settings choose the Quality Copies tab 2 From the Quality Speed area select a lower Quality Speed setting As you lower the print quality the amount of ink you use decreases 3 Click OK To reduce the amount of color ink you use print color documents in black and white For help see Printing color images in black and white ...

Page 83: ...w Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 This section contains information regarding legal notices Edition notice Trademarks Cautions and warnings Electronic emission notices ...

Page 84: ...re this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Depart...

Page 85: ...ce may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Copyright 2001 Lexmark International Inc All rights reserved UNIT...

Page 86: ...ndex Lexmark Z13 Lexmark Z23 Lexmark Z33 Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Color Jetprinter is a trademark of Lexmark International Inc Other trademarks are the property of their respective owners ...

Page 87: ...ing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 Cautions and warnings CAUTION A caution identifies something that might cause you harm Warning A warning identifies something that might damage your printer hardware or software ...

Page 88: ... interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications H...

Page 89: ...ed cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 12A2405 Use of a substitute cable not properly shie...

Page 90: ...formity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed...

Page 91: ...ers misformed 80 coated paper 16 color cartridge part number 45 conserving color ink 27 contacts wiping 77 custom size paper 31 customizing settings driver 6 Page Setup dialog box 7 D dark or smudged print 78 default settings 5 driver printer 5 E envelopes 24 error messages Ink Low 62 Paper Jam 62 F flashing lights 62 foils 35 G glossy paper 16 greeting cards 22 I improving print quality 73 index ...

Page 92: ...le test 74 nozzles print cleaning 73 wiping 77 O ordering supplies 55 P page settings changing 7 Paper Feed light 63 paper guide 11 paper jam 62 Paper Jam message 62 paper jam clearing 71 paper loading 11 Paper Setup tab 7 paper support 11 part numbers black cartridge 45 color cartridge 45 power supply 55 USB cable 55 photo cards 22 photo paper 16 plain paper 11 postcards 22 power supply 57 premiu...

Page 93: ...e tab 11 removing print cartridges 44 S setting recommendations banner paper 40 cards 22 coated paper 16 custom size paper 31 default 5 envelopes 24 foils 35 glossy paper 16 greeting cards 22 index cards 22 iron on transfers 33 labels 29 photo cards 22 photo paper 16 postcards 22 premium paper 19 print color images in black and white 27 print last page first 38 transparencies 35 t shirt transfers ...

Page 94: ...www lexmark com 94 Index Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z13 Lexmark Z23 Lexmark Z33 U uninstalling printer software 60 USB cable 65 ...

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