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13. Warranty
of Hatex AS GmbH
You obtain a warranty of 3 years
on this appliance from the date of
purchase.
Warranty conditions
• The warranty period begins with the
purchase date. Keep the original-re-
ceipt. It is the proof of purchase.
• Within three years from the purchase
date if a material or production fault
occurs, we shall replace or repair it free
of cost according to the option chosen
by us.
• It is taken for granted that within the
specified term of three years, the appli-
ance as well as the receipt, including a
brief written description of the defect
shall be submitted. The description
must include the information regarding
what is the defect and when it has
occurred.
• If the defect is covered under our
warranty, you receive a new product
or we repair the defective appliance.
• By exchanging or repairing the
product, new warranty period does not
start. Replacing or repairing the parts
of the appliance does not extend the
warranty period.
• The warranty period shall not be
extended due to the warranty.
• The damages or defects already
existing while purchasing must be
immediately notified after unpacking
the goods.
• Repairs after the expiry of the
warranty period are at the owner’s
expense.
• Material or fabrication faults are
covered under warranty.
• Material or fabrication faults are
covered under warranty.
• Parts of the product, which are subject
to normal wear and tear and are
considered as wearing parts, are not
covered under warranty. Components
that are easily breakable or can be
easily damaged, such as accumulators
or parts of glass, are not covered under
warranty.
• The warranty claim expires due to
external damage to the product, due
to improper use and due to improper
maintenance. Remove and follow all the
information and instructions for proper
use and appropriate maintenance of
the product of the operating manual.
• The warranty does not cover any
defects or damages, which have
occurred due to non-compliance with
the operating manual.
• Applications and activities, about
which it has been advised or warned
in the operating manual, should be
avoided in any case.
Process in case of warranty
In order to guarantee a quick process-
ing of your request, please follow the
following instructions:
■ For the article number, please refer
the data plate of the appliance, the
retail carton or the operating manual.
■ If functional fault or such defects
occur, please contact the following
service department via telephone or
E-Mail. Further process is described for
you in detail over there.
Tel.: +49 2154 470 26-630
E-Mail: [email protected]
EN
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